# AT&T eBonding Reviews **Vendor:** AT&T Inc. **Category:** [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps) **Average Rating:** 3.8/5.0 **Total Reviews:** 11 ## About AT&T eBonding Business-to-business network integration automates transactions for increased accuracy and efficiency. ## AT&T eBonding Reviews ### 1. Take on AT&T eBonding Services **Rating:** 2.5/5.0 stars **Reviewed by:** Lincoln M. | UX designer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2023 **What do you like best about AT&T eBonding?** I love how AT&T eBonding seamlessly integrates with our systems, making our workflow smoother. Real-time updates keep us in the loop, and the customization options cater perfectly to our needs. It's a reliable game-changer for our daily operations **What do you dislike about AT&T eBonding?** I find AT&T eBonding a bit challenging with its user interface. It could be more user-friendly, especially for those less tech-savvy. Hoping for some improvements in that area **What problems is AT&T eBonding solving and how is that benefiting you?** AT&T eBonding solves the challenges of manual processes, streamlining our operations. By automating tasks, it reduces errors, improves efficiency, and ensures real-time communication—making our workflow smoother and more effective ### 2. streamline and expedite business transactions! **Rating:** 5.0/5.0 stars **Reviewed by:** Moises A. | Recruitment Marketing - Sourcing Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** January 08, 2024 **What do you like best about AT&T eBonding?** AT&T eBonding aims for user-friendly operations (Ease of Use) and straightforward implementation (Ease of Implementation). Backed by reliable customer support, it accommodates frequent use with a feature-rich design. Its seamless integration capabilities make it well-suited for facilitating electronic interactions in the telecommunications domain. **What do you dislike about AT&T eBonding?** Some users may find the system configuration complex, depending on their specific technical environment and requirements. **What problems is AT&T eBonding solving and how is that benefiting you?** Status Updates: Providing real-time updates on the status of orders, service requests, or other transactions, enhancing transparency and communication between the customer and AT&T. ### 3. Best site to be used **Rating:** 4.5/5.0 stars **Reviewed by:** shivam k. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2024 **What do you like best about AT&T eBonding?** it helps to minimize manual data entry also automate the trouble reporting process where I can see the Improve in the accuracy of my trouble report. **What do you dislike about AT&T eBonding?** Sometimes I feel the user interface is not that suitable for all the users also sometimes which is very rare I find problem issues in the trouble report. **What problems is AT&T eBonding solving and how is that benefiting you?** in manual data entry time decreasment and in saving time with the faster transactions rate. ### 4. Good to Use **Rating:** 4.5/5.0 stars **Reviewed by:** Jabar A. | Associate, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 26, 2023 **What do you like best about AT&T eBonding?** Using this software for less than a year. While using these tools for business transactions the features in this software are very helpful. Meanwhile, customer support is also very easy to access. And also we can easily use this tool with some other tools a good one **What do you dislike about AT&T eBonding?** The time consumed for leading the pages is high. This thing should be reduced. **What problems is AT&T eBonding solving and how is that benefiting you?** This is highly recommendable for who want to make their business digitalized ### 5. Carrier Ebonding **Rating:** 2.5/5.0 stars **Reviewed by:** Vijay D. | Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2019 **What do you like best about AT&T eBonding?** This is mainly for carrier ebonding with AT&T systems. We are planning to use this app to raise tickets in AT&T system when there is issues with carrier internet services. **What do you dislike about AT&T eBonding?** UI changes to Incident Management makes things more hard for our delivery engineers to manage and also UI is not intuitive **What problems is AT&T eBonding solving and how is that benefiting you?** This is mainly for carrier ebonding with AT&T systems. We are planning to use this app to raise tickets in AT&T system when there is issues with carrier internet services. ### 6. AT&T Ebonding App **Rating:** 4.0/5.0 stars **Reviewed by:** Sunil T. | IT Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2019 **What do you like best about AT&T eBonding?** The application is scoped and has been working for over 1.5 years in production. We love the fact that is was easy to install and setup. **What do you dislike about AT&T eBonding?** now that we are using the app for more than a year we seems to be getting cross scope errors since implementing ATF, the errors are not causing any issues but just reported on all AFT runs. **What problems is AT&T eBonding solving and how is that benefiting you?** keeping incidents and requests insync with att. ### 7. AT&T eBonding **Rating:** 4.0/5.0 stars **Reviewed by:** Vanessa L. | senior university technician in systems analysis and design, Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2019 **What do you like best about AT&T eBonding?** the efficiency and precision they offer to improve the automation of companies **What do you dislike about AT&T eBonding?** nothing I consider that they provide a good service **Recommendations to others considering AT&T eBonding:** simplifies automation you enjoy direct control and save time considerably **What problems is AT&T eBonding solving and how is that benefiting you?** Improve system-to-system transactions by improving the productivity of wireless devices managed in the company ### 8. AT&T E-Bonding and the procurement process **Rating:** 4.0/5.0 stars **Reviewed by:** Mike L. | ServiceNow Certified Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2019 **What do you like best about AT&T eBonding?** The ease of use. This software performed most functions that we were doing manually **What do you dislike about AT&T eBonding?** The LOA/Legality process, it was muddy but we were able to finally get through the process. **What problems is AT&T eBonding solving and how is that benefiting you?** Manual mobile management for over 1000 devices across 20+ properties ### 9. Carrier Ebonding experience **Rating:** 2.5/5.0 stars **Reviewed by:** KALEEMULLA S. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2019 **What do you like best about AT&T eBonding?** The Installation and integration is good **What do you dislike about AT&T eBonding?** UI changes to incident management makes things difficult for delivery engineers **What problems is AT&T eBonding solving and how is that benefiting you?** We will use this app to raise alerts in AT&T system when there are issues with carrier services ### 10. Snow to ServiceManager **Rating:** 5.0/5.0 stars **Reviewed by:** Keith B. | Area Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2019 **What do you like best about AT&T eBonding?** It worked, when we had to hand off tickets **What do you dislike about AT&T eBonding?** it took a bit to set up, and need to escalate make sure it did not affect speed **What problems is AT&T eBonding solving and how is that benefiting you?** moving tickets from ServiceManager to service now ### 11. App review **Rating:** 3.5/5.0 stars **Reviewed by:** Fernando P. | Sr. IT Applications Manager, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2019 **What do you like best about AT&T eBonding?** It integrates well with SN and allows for trouble shooting help to our IT ops team. **What do you dislike about AT&T eBonding?** Nothing that I can think of so far. No complains **What problems is AT&T eBonding solving and how is that benefiting you?** direct system integration and trouble shooting of issues ## AT&T eBonding Discussions - [What is AT&T eBonding used for?](https://www.g2.com/discussions/what-is-at-t-ebonding-used-for) - [View AT&T eBonding pricing details and edition comparison](https://www.g2.com/products/at-t-ebonding/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-18+19%3A09%3A53+-0500&secure%5Bsession_id%5D=4739c02b-37a4-4f55-b4f5-042232c70c79&secure%5Btoken%5D=953fa43a347cea26727d1da77857cadf28add8652ac95d64eda7ec182887543b&format=llm_user) ## AT&T eBonding Features **ServiceNow Apps** - ServiceNow Integration - Value **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance