# AT&amp;T Collaborate Reviews
**Vendor:** AT&amp;T Inc.  
**Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 6
## About AT&amp;T Collaborate
A flexible cloud-based solution that blends voice and collaboration. Start with voice and add features such as employee availability, instant messaging, conferencing, file sharing, team workspaces, and call center services as you need them.



## AT&amp;T Collaborate Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of AT&amp;T Collaborate as a fantastic tool for seamless collaboration. (1 reviews)
- Users appreciate the **convenient chat feature** of AT&amp;T Collaborate, enhancing communication through voice, video, and messaging. (1 reviews)
- Users find AT&amp;T Collaborate to be an **awesome and easy-to-use tool** for seamless collaboration. (1 reviews)
- Users value the **integrated voice, video, and messaging capabilities** of AT&amp;T Collaborate, enhancing their communication experience. (1 reviews)
- Users enjoy the **easy-to-use collaboration** features of AT&amp;T Collaborate, enhancing their teamwork experience effectively. (1 reviews)
- Video Conferencing (1 reviews)
- VoIP Services (1 reviews)

**What users dislike:**

- Users report **occasional connectivity issues** that cause dropped calls and interruptions, impacting their communication experience. (1 reviews)
- Users experience **occasional call dropping** due to connectivity issues, which disrupts communication and workflow. (1 reviews)
- Users experience **occasional call drops** with AT&amp;T Collaborate, which disrupts communication and hampers productivity. (1 reviews)
- Users experience **occasional connectivity issues** with AT&amp;T Collaborate, resulting in dropped calls and frustrating interruptions. (1 reviews)
- Users report **difficult navigation** in AT&amp;T Collaborate, finding it challenging to use despite its benefits. (1 reviews)
- Lack of Intuitiveness (1 reviews)
- Missed Calls (1 reviews)
- Poor Connectivity (1 reviews)
- Unstable Connection (1 reviews)

## AT&amp;T Collaborate Reviews
  ### 1. Voice, video and messaging Application

**Rating:** 5.0/5.0 stars

**Reviewed by:** Phani S. | Infra Technology Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** April 11, 2025

**What do you like best about AT&T Collaborate?**

It's nice voice, video and messaging application

**What do you dislike about AT&T Collaborate?**

Occasional connectivity issues leading to dropped calls or interruptions

**What problems is AT&T Collaborate solving and how is that benefiting you?**

It's helps businesses to solve the problem of connecting employees and customers efficiently

  ### 2. Senior engineer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Keerthikumar s. | Technology manager - DDI, Enterprise (> 1000 emp.)

**Reviewed Date:** April 18, 2025

**What do you like best about AT&T Collaborate?**

Work life balance and working hours , pay structure

**What do you dislike about AT&T Collaborate?**

Nothing and all good for any one to prefer

**What problems is AT&T Collaborate solving and how is that benefiting you?**

At&t cloud adaptive bi tools

  ### 3. AT&T Collaborate is the best!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** April 05, 2025

**What do you like best about AT&T Collaborate?**

Awesome, easy to use tool for collobaration.

**What do you dislike about AT&T Collaborate?**

It could be a little more intuitive and easy to use.

**What problems is AT&T Collaborate solving and how is that benefiting you?**

how to quickly collaborate with others.

  ### 4. So helpful when working from home!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sarah S. | Receptionist, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2020

**What do you like best about AT&T Collaborate?**

I love that this program helps keep me connected with my colleagues and clients when working from anywhere.

**What do you dislike about AT&T Collaborate?**

There is nothing i really dislike about this product. The interface is very user friendly

**What problems is AT&T Collaborate solving and how is that benefiting you?**

With everyone working from home it was difficult to collaborate on multiple projects but this has really helped solve that problem.

  ### 5. Great Connectivity multiple platforms

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** February 12, 2019

**What do you like best about AT&T Collaborate?**

AT&T is one of the leader in voice and communications, so obviously the quality and seamless connectivity. 
Video and voice solution is also good.

**What do you dislike about AT&T Collaborate?**

Once in a while slow execution where transition might be required, however this behavior is sporadic, may be once in 15 times.

**Recommendations to others considering AT&T Collaborate:**

Make part of consideration where you can use multi platform connectivity.

**What problems is AT&T Collaborate solving and how is that benefiting you?**

Real time connectivity and team collaboration over chat and voice. Teams from multiple locations were able to connect successfully and there was no lag in communication or sharing.

  ### 6. AT&T Collaberate 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 15, 2019

**What do you like best about AT&T Collaborate?**

A flexible cloud-based solution that blends voice and collaboration. voice, employee availability, instant messaging, conferencing, file sharing, team workspaces, and call center services as you need them.

**What do you dislike about AT&T Collaborate?**

I have Not yet experienced any distinctly negative aspects to Collaberate.  

**What problems is AT&T Collaborate solving and how is that benefiting you?**

Working together with individuals across the nation cohesively through Collaborate.  


## AT&amp;T Collaborate Discussions
  - [What is AT&amp;T Collaborate used for?](https://www.g2.com/discussions/what-is-at-t-collaborate-used-for)

- [View AT&amp;T Collaborate pricing details and edition comparison](https://www.g2.com/products/at-t-collaborate/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+08%3A27%3A46+-0500&secure%5Bsession_id%5D=435af3b1-2bd3-4e78-9a87-3c63dbf9e4c3&secure%5Btoken%5D=737fdc9da2f3847b9018aba2824893925759e8c6e5a8598f5d24700376f5ec2a&format=llm_user)

## AT&amp;T Collaborate Features
**Platform**
- Omnichannel
- Mobile Access
- Queue Management
- Call Routing
- Call Back
- IVR
- Automatic Call Distribution

**Generative AI**
- AI Text-to-Speech

**Basic Communication - Cloud PBX**
- Call Management
- Communication Management
- Scalability
- Integrations
- Mobile Accessibility
- Accessibility

**Platform Basics - VoIP Providers**
- PBX systems, VoIP Softphone
- Call Management
- Network monitoring
- Integrations
- Virtual PBX
- SIP trunking services

**Agentic AI - UCaaS Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction

**Basic Communication**
- Phone Calls
- Video Calls
- Instant Messaging
- Screen Sharing
- Conference Calls
- Desk-to-Desk Calls

**Extensions**
- Tenancy Flexibility
- Native VoIP
- CCaaS Option

**Workforce Management**
- Call Monitoring
- Performance Evaluation

**Advanced Features - Cloud PBX**
- Security and Compliance
- Analytics and Reporting
- Support and Reliability
- Automated attendant

**Call Center Infrastructure (CCI)**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance

**Agentic AI - VoIP Providers**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Administrative**
- Call Recording
- Reporting & Dashboards

**Access**
- Software Pairing
- Browser Extension
- Individual Download

**Advanced Features**
- Hold Music
- Automated Attendants
- VOiP Number

**Features**
- Voicemail to Email
- Voicemail to SMS
- File Sharing
- Voice Conferencing
- Video Conferencing
- Conference Transcripts

## Top AT&amp;T Collaborate Alternatives
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