--- title: Astalty Reviews meta_title: 'Astalty Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 16 reviews by the users' company size, role or industry to find out how Astalty works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 16 scale: '5' date_modified: '2026-06-24' parent_category: name: Insurance url: https://www.g2.com/categories/insurance --- # Astalty Reviews **Vendor:** Astalty **Category:** [Other Insurance Software](https://www.g2.com/categories/other-insurance) **Average Rating:** 4.9/5.0 **Total Reviews:** 16 ## About Astalty The NDIS was built for innovation. The systems supporting it weren't keeping up. Astalty was built to fix that. We've worked inside the disability sector, not as spectators, but as people who've sat in the chair. We understand the compliance pressure, the admin drag, and the impossible days where three participants need changes, payroll is due, and the roster won't balance. That experience is behind every feature we've built. Today, over 1,500 NDIS businesses across Australia use Astalty to run their operations. Whether you're delivering support coordination, SIL, community access, in-home support, or a combination of all of them, Astalty handles it in one platform. Scheduling and rostering with built-in SCHADS award compliance. Support coordination with task boards, goal tracking, and budget monitoring. Participant management with e-signatures and automated alerts. Invoicing and PRODA bulk upload. A compliance dashboard that keeps you audit-ready. GPS clock-in and out for support workers on their phones. It all connects. When you contact our support team, you're talking to someone who has done your job, not a generic helpdesk reading from a script. 300+ five-star Google reviews. ISO 27001 certified. All data is hosted on Australian servers. Built for the NDIS. Not forced into it. ## Astalty Reviews ### 1. Seamless, Time-Saving Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Aaliyah A. | Member Support Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Astalty?** What I like best is how seamless and practical the platform is for everyday field work. The login process is always fast and completely hassle-free when you are out on the road. The built-in features are exactly what support workers actually need to save time. The proactive reminders make sure you never forget to clock in or out of a shift, and the automated KM calculator completely eliminates manual travel logging by figuring out distances instantly from your odometer readings. It puts scheduling, roster tracking, and shift confirmation into one highly reliable, user-friendly portal. **What do you dislike about Astalty?** The availability module could use some improvement. At the moment, it’s geared more toward logging when you’re unavailable to work. It would be much clearer and more straightforward if the system simply asked for your availability directly instead. **What problems is Astalty solving and how is that benefiting you?** Astalty solves the massive headache of manual, scattered administration that usually eats up a support worker's day. Before, tracking kilometres meant dealing with manual spreadsheets, and forgetting to log shift times was a constant issue. Astalty fixes this by centralising everything into one portal, providing automatic KM calculations from odometer entries, and sending smart clock-in and clock-out reminders so nothing slips through the cracks. This benefits me directly by drastically cutting down the time I spend on paperwork and timesheet corrections. Because logging shifts, tracking travel, and confirming my availability is now so fast and straightforward, I have regained valuable time. It completely removes the administrative stress from my routine, allowing me to focus my full energy on delivering quality, meaningful care to my clients. ### 2. Easy to Use, Centralized Records, and Critical Funding Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Chas H. | Social Trainer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2026 **What do you like best about Astalty?** In my role as NDIS specialist support coordinator & team leader, I have found Astalty is easy to use and intuitive. I find it easy to teach to new users and it enables providers to keep all records and documents in one system that can be accessed by other team members when required, rather than on personal desktops. I like the reports that give an easy overview of the team's billables, missing records, etc. I like the funding tracking, which is critical **What do you dislike about Astalty?** There have been a few glitches where Astaly has reflected the wrong funding amount, but this has been limited. **What problems is Astalty solving and how is that benefiting you?** enables providers to keep all records and documents in one system that can be accessed by other team members when required, rather than on personal desktops. I like the reports that give an easy overview of the team's billables, missing records, etc. I like the funding tracking, which is critical. ### 3. Astalty CRM! So user friendly and has been wonderful as an SC **Rating:** 5.0/5.0 stars **Reviewed by:** Alecia B. | Disability Case Manager / team Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2026 **What do you like best about Astalty?** We have been using Astalty CRM within our business and have found it to be an excellent platform for managing client information, service delivery, and day to day operations. The system is user-friendly and intuitive, making it easy for staff to navigate and complete tasks efficiently. The layout is clear, and the workflows support effective case management without being overly complex. **What do you dislike about Astalty?** Easy-to-use interface with minimal training required for new staff. Efficient client management and record keeping. Streamlined case notes and documentation processes. Effective task tracking and workflow management. Secure storage of client information and records. Ability to monitor service delivery and maintain compliance requirements. Reliable reporting functions that assist with oversight and business management. Responsive support and ongoing system improvements. **What problems is Astalty solving and how is that benefiting you?** Astalty has solved several challenges within our organisation by bringing client management, case notes, tasks, documentation, and service delivery into one centralised system. Prior to using Astalty, information was often stored across multiple platforms, which increased administration time and created a risk of missed communications or duplicated work. Astalty has streamlined these processes by providing a single location for managing participants, tracking actions, recording progress notes, and monitoring service delivery. ### 4. Simple, Powerful and Backed by Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Julie B. | Senior Planner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Astalty?** What I like best about Astalty is the combination of simplicity and functionality. It is easy to use, intuitive, and designed around the real-world needs of NDIS providers. The participant management, reporting, case notes, document storage, Xero integration, and e-signature features all work seamlessly together. The customer support is outstanding—quick to respond, knowledgeable, and genuinely helpful. Astalty helps reduce administration time while providing excellent visibility over participant budgets, staff utilisation, and business performance. **What do you dislike about Astalty?** The forms builder could be more intuitive for first-time users, although it is very powerful once you become familiar with it. **What problems is Astalty solving and how is that benefiting you?** Astalty solves the challenge of managing participant records, case notes, reporting, invoicing, compliance, and document management across multiple systems. By bringing everything into one platform, it reduces administration time, improves efficiency, and makes information easy to find. The reporting tools help me monitor participant budgets and staff utilisation, while the Xero integration streamlines invoicing. This allows me to spend less time on administration and more time supporting participants. ### 5. Easy to Use, Seamless Xero Integration, and Amazing Support **Rating:** 5.0/5.0 stars **Reviewed by:** Selynda B. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Astalty?** Astalty is so easy to use, the integration with Xero is so helpful and seamless. The program is reliable and each aspect of the program seems to work quickly. While pricing sits on the higher side for me with all of the monthly subscriptions, the program is second to none and the support that is offered is amazing. **What do you dislike about Astalty?** The budgeting tab doesn’t quite work the way I need it to, so we still have to keep a separate spreadsheet for each participant. I can see how it could be helpful for a provider of direct supports who doesn’t need to track all the details in a participant’s plan, but for our purposes it’s a bit lacking and doesn’t capture all the information we need. **What problems is Astalty solving and how is that benefiting you?** We use this for our case noting requirements. So simple to use! ### 6. Simple, Intuitive, and Actually Helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah S. | Support Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2026 **What do you like best about Astalty?** It is incredibly intuitive, making day-to-day tasks much more efficient and reducing the time spent navigating complex processes. The layout is clear and user-friendly, which makes onboarding and ongoing use seamless for both new and experienced staff. **What do you dislike about Astalty?** The app doesn’t currently allow multiple pages to be open at once, which can slow things down a bit—so I tend to use it on a browser instead, where I can have multiple tabs open. **What problems is Astalty solving and how is that benefiting you?** What I appreciate most is how straightforward everything is — it just makes sense. It’s helped streamline my day-to-day work and cut down on unnecessary admin, so I can focus more on supporting the people I work with. ### 7. A game changer for NDIS providers **Rating:** 5.0/5.0 stars **Reviewed by:** Ramsen O. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Astalty?** The standout feature of Astalty is the sheer efficiency of its automated workflows. The ability to embed a referral form that automatically generates a participant profile—and then use templates to produce a service agreement in minutes—is a total game-changer. It is a true all-in-one solution that manages everything from Clinical and SIL services to complex SCHADS award scheduling without the typical administrative headaches. The interface is clean and intuitive, meaning my team could hit the ground running without needing an "encyclopedia" to understand how it works. **What do you dislike about Astalty?** Honestly, there isn't much to fault. If I had to pick something, it would simply be the learning curve involved in keeping up with their rapid innovation; they release new features and improvements at a rate I’ve never experienced with any other software. While it's a massive positive, you definitely want to stay on top of their updates to make sure you’re taking full advantage of all the new tools they constantly roll out. **What problems is Astalty solving and how is that benefiting you?** Astalty solves the headache of administrative sprawl by pulling everything into one fast, reliable system. It cuts out the manual grind of onboarding—taking you from a web referral to a signed service agreement in minutes—while the intuitive design means your team doesn't need a manual just to log progress notes or check a schedule. It also takes the stress out of compliance and payroll. With "audit-ready" tracking and built-in SCHADS award logic, it handles the complex math and record-keeping that usually lead to errors. Having a local support team and constant feature updates means you aren't just fighting with software; you're actually getting time back to focus on your participants. ### 8. Super Easy to Use with Amazing Templates and Records **Rating:** 5.0/5.0 stars **Reviewed by:** Madison R. | Disability Team Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2026 **What do you like best about Astalty?** Great software! It’s super easy to use and has amazing features. I personally love the templates and the records feature—both make my job so much easier, and keeping records up to date is really simple. **What do you dislike about Astalty?** I wish there were a feature on a participant’s main profile page that lets you quickly and clearly view the funding periods in their current NDIS plan. **What problems is Astalty solving and how is that benefiting you?** Record keeping has been really helpful, and it keeps everyone compliant for audits and similar requirements. ### 9. Everything a Support Coordinator Needs in One Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Astalty?** As a Support Coordinator, I've found Astalty to be an excellent tool for case noting, client management, and billing. It's incredibly easy to navigate, provides a great snapshot of each participant through well-populated client profiles, and allows resources to be attached directly to records. The e-signature functionality through DocuSign is a huge time saver, and the integrations with Xero and DocuSign work seamlessly. Billing, funding utilisation, and documentation are all easily accessible, making day-to-day work much more efficient. The customer support is also outstanding whenever assistance is needed. **What do you dislike about Astalty?** There is very little I dislike about Astalty. Occasionally, it can take a little time to locate a specific function if you're unfamiliar with it, but the quick guides and responsive support team make resolving any questions easy. **What problems is Astalty solving and how is that benefiting you?** Astalty has solved many of the administrative challenges associated with Support Coordination by bringing case management, billing, document management, funding tracking, and client information into one central platform. Instead of using multiple systems, I can easily access participant profiles, record case notes, monitor budget utilisation, generate documents with e-signatures, and manage billing in one place. This has significantly reduced administrative time, improved accuracy, and allowed me to spend more time supporting participants rather than managing paperwork. The platform has made my workflow more efficient, increased productivity, and given me confidence that participant information and funding can be accessed quickly whenever needed. ### 10. Simple & User-Friendly NDIS Management That Saves Time **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2026 **What do you like best about Astalty?** What I like best about Astalty is how simple and efficient it makes managing NDIS processes. The platform is very user-friendly, making it easy to generate documents, track tasks, and stay organised without unnecessary complexity. It’s especially helpful in saving time on admin tasks, allowing me to focus more on supporting participants rather than paperwork. Overall, it improves workflow, reduces errors, and ensures everything is completed consistently and professionally. **What do you dislike about Astalty?** I haven’t experienced any major downsides when using Astalty. Overall, it’s a very helpful and efficient system. If anything, there could be some improvements around how funding periods are allocated or displayed, to make it even clearer and easier to manage at a glance. **What problems is Astalty solving and how is that benefiting you?** Astalty helps solve key business challenges around managing NDIS funding and reducing administrative workload. It makes it much easier to track available funding and stay on top of budgets, which helps ensure supports are delivered within plan limits. It also significantly reduces admin time by simplifying the process of generating forms, templates, and documentation. This allows me to spend more time supporting participants rather than completing repetitive tasks, ultimately improving efficiency and overall service delivery. ### 11. Easy to Use and Fast to Navigate—Template Forms Streamline My Work **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron H. | Support Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Astalty?** Astalty is an easy-to-use system for Support Coordinators. Most functions are only a click away, which makes it quick to navigate and get things done. The template form is the best feature for me, and it really helps streamline my work. **What do you dislike about Astalty?** The only thing I would say is that it would be great if they had an app that we could use on our work phone. **What problems is Astalty solving and how is that benefiting you?** Nothing to add at the moment—we really love the system. ### 12. Ease of Use! **Rating:** 5.0/5.0 stars **Reviewed by:** Nicki B. | Owner/Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2026 **What do you like best about Astalty?** Ease of use. Has made both mine and my employees work so much easier. **What do you dislike about Astalty?** The setting up of new clients can be a little confusing. **What problems is Astalty solving and how is that benefiting you?** Mainly time. Astalty has made everything so efficient for the administrative side of running my support business. ### 13. Effortless Support Coordination with Astalty **Rating:** 5.0/5.0 stars **Reviewed by:** Sophie W. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Astalty?** I like that Astalty is easy to use, and I find the billable logging feature particularly beneficial because it keeps a streamlined log of my activity. The setup was easy, which was a big plus for me. **What do you dislike about Astalty?** Nothing to Date **What problems is Astalty solving and how is that benefiting you?** I use Astalty for support coordination, and it solves time management, case noting, form prefilling, and billable tracking challenges. I like its ease of use and its straightforward billable logging, which keeps a streamlined log of my activity. ### 14. A Great Platform for Tracking NDIS Clients and Funding **Rating:** 5.0/5.0 stars **Reviewed by:** Miah L. | support coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Astalty?** Its such a great platform to keep track of all of my Ndis clients and funding. **What do you dislike about Astalty?** there is nothing i dislike about astalty **What problems is Astalty solving and how is that benefiting you?** solving the problem of figuring out when the last time i have contacted my clients ### 15. Streamlined NDIS management that actually works **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Astalty?** Streamlined NDIS workflow management, intuitive UI and NDIS compliance. **What do you dislike about Astalty?** I would love to see more direct third party API integrations to help us further automate our existing software stack. **What problems is Astalty solving and how is that benefiting you?** Astalty solves the problem of fragmented and manual data management which is common in NDIS service provision. By centralising participant data, compliance requirements, and automated workflows, it removes the friction of juggling multiple platforms. This benefits me by significantly reducing our administrative overhead, allowing me to focus more on strategic development and delivering high quality support rather than wrestling with clunky, inefficient software. ### 16. Easy Client Management with Astalty **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Astalty?** I like how easy to use Astalty is and navigating the software. It also has an easy-to-read help guide. Client management is a breeze, making support coordination much simpler. The initial setup was very easy and simple. **What do you dislike about Astalty?** Setting reminders and check-ins is hard to set. I would like a simpler way of setting check-ins. **What problems is Astalty solving and how is that benefiting you?** Astalty simplifies client management in support coordination and is easy to use with a helpful guide. - [View Astalty pricing details and edition comparison](https://www.g2.com/products/astalty/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-25+14%3A02%3A52+-0500&secure%5Bsession_id%5D=e115656d-0b11-4aaa-bb35-6adf65f9bc37&secure%5Btoken%5D=2193b5b122a8a095bab286c248e2ff34996a1382ad5cb71725ce7bea59d9756e&format=llm_user) ## Astalty Integrations - [Docusign](https://www.g2.com/products/docusign/reviews) - [Employment Hero](https://www.g2.com/products/employment-hero/reviews) - [Google](https://www.g2.com/products/google-google/reviews) - [Microsoft](https://www.g2.com/products/microsoft-2025-10-29/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Xero Practice Manager](https://www.g2.com/products/xero-practice-manager/reviews) ## Top Astalty Alternatives - [Indio](https://www.g2.com/products/indio/reviews) - 4.6/5.0 (127 reviews) - [ImageRight](https://www.g2.com/products/imageright/reviews) - 4.4/5.0 (123 reviews) - [Quandri](https://www.g2.com/products/quandri/reviews) - 4.4/5.0 (37 reviews)