Asset Bank Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the responsive and efficient customer support team, enhancing their experience with helpful and friendly assistance. (4 mentions)

Users value the efficient asset cataloging of Asset Bank, enhancing accessibility and organization for vast image collections. (3 mentions)

Users love the secure content sharing and organization features of Asset Bank for managing assets efficiently. (2 mentions)

Users value the high customizability of Asset Bank, noting its adaptability to complex structures and responsive support. (1 mentions)

Users value the highly customizable options in Asset Bank, appreciating the adaptability to complex structures and responsive support. (1 mentions)

Users find the learning curve steep due to a clunky UX and challenging initial setup process. (3 mentions)

Users find the search functionality lacking, complicating their ability to find assets efficiently and intuitively. (2 mentions)

Users find the feature limitations in Asset Bank hinder intuitive access management and search capabilities. (1 mentions)

Users find it challenging to use the filtering issues in Asset Bank, impacting their overall effectiveness and experience. (1 mentions)

Users find the folder management unintuitive, leading to confusion in managing user access and setup. (1 mentions)

5 Pros or Advantages of Asset Bank

1. Customer Support

Users commend the responsive and efficient customer support team, enhancing their experience with helpful and friendly assistance.

See 4 mentions

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Sally Ann S.

Enterprise (> 1000 emp.)

4.0/5

"Good platform for storage and checking of licensed imagery and videos for business use"

What do you like about Asset Bank?

We did manage to get an account manager who we could have calls with and email with any questions to get set up. Lots of storage and you can view asse

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Great tool for our needs"

What do you like about Asset Bank?

Highly adaptable and customizable. Responsive and efficient support team. Easily handles complex structures.

2. Asset Management

Users value the efficient asset cataloging of Asset Bank, enhancing accessibility and organization for vast image collections.

See 3 mentions

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Verified User

Enterprise (> 1000 emp.)

5.0/5

"Everything I need for Cataloging my Image Library for Fortune 500 Companies"

What do you like about Asset Bank?

Assetbank allows me as an image maker and film maker to catalog and locate all of my material in one location. It allows me to create portfolios for

Russell H.

Mid-Market (51-1000 emp.)

4.5/5

"Asset Bank for image library"

What do you like about Asset Bank?

It's a great place to store various assets

3. Content Sharing

Users love the secure content sharing and organization features of Asset Bank for managing assets efficiently.

See 2 mentions

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Lisa N.

Mid-Market (51-1000 emp.)

5.0/5

"Asset Bank provides a tool for management of multiple artist files"

What do you like about Asset Bank?

Customer ServiceTrainingAbility to share large files in a secure way

Harriet M.

Mid-Market (51-1000 emp.)

4.5/5

"Really great asset management tool."

What do you like about Asset Bank?

Asset Bank is fantastic for organising all of your imagery, logos and video assets. We've been able to house all of our clients assets in easy to mana

4. Customizability

Users value the high customizability of Asset Bank, noting its adaptability to complex structures and responsive support.

See 1 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Great tool for our needs"

What do you like about Asset Bank?

Highly adaptable and customizable. Responsive and efficient support team. Easily handles complex structures.

5. Customization Options

Users value the highly customizable options in Asset Bank, appreciating the adaptability to complex structures and responsive support.

See 1 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Great tool for our needs"

What do you like about Asset Bank?

Highly adaptable and customizable. Responsive and efficient support team. Easily handles complex structures.

5 Cons or Disadvantages of Asset Bank

1. Learning Curve

Users find the learning curve steep due to a clunky UX and challenging initial setup process.

See 3 mentions

See Related User Reviews

Tallulah F.

Enterprise (> 1000 emp.)

3.5/5

"A bit clunky but good functionality"

What do you dislike about Asset Bank?

The UX is clunky and more difficult than it needs to be. For example, the process of uploading was quite confusing to learn when I joined the team. It

Alice C.

Mid-Market (51-1000 emp.)

4.0/5

"Efficient customer service and a perfect way to house company images in an accessible place"

What do you dislike about Asset Bank?

With continuous improvements and new features we are discovering, it has been a learning curve to say the least! Since beginning my role in the compan

2. Search Functionality

Users find the search functionality lacking, complicating their ability to find assets efficiently and intuitively.

See 2 mentions

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Tallulah F.

Enterprise (> 1000 emp.)

3.5/5

"A bit clunky but good functionality"

What do you dislike about Asset Bank?

The UX is clunky and more difficult than it needs to be. For example, the process of uploading was quite confusing to learn when I joined the team. It

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Well organised but UI could be better"

What do you dislike about Asset Bank?

Hard to change output settings, search function not great, filter function not great, selection tool not great

3. Feature Limitations

Users find the feature limitations in Asset Bank hinder intuitive access management and search capabilities.

See 1 mentions

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Sally Ann S.

Enterprise (> 1000 emp.)

4.0/5

"Good platform for storage and checking of licensed imagery and videos for business use"

What do you dislike about Asset Bank?

Not that intuitive to use as an admin and can be a bit unclear on how to manage access to folders for certain groups of users. You cannot search using

4. Filtering Issues

Users find it challenging to use the filtering issues in Asset Bank, impacting their overall effectiveness and experience.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Well organised but UI could be better"

What do you dislike about Asset Bank?

Hard to change output settings, search function not great, filter function not great, selection tool not great

5. Folder Management

Users find the folder management unintuitive, leading to confusion in managing user access and setup.

See 1 mentions

See Related User Reviews

Sally Ann S.

Enterprise (> 1000 emp.)

4.0/5

"Good platform for storage and checking of licensed imagery and videos for business use"

What do you dislike about Asset Bank?

Not that intuitive to use as an admin and can be a bit unclear on how to manage access to folders for certain groups of users. You cannot search using

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Verified User in Accounting

Mid-Market (51-1000 emp.)

10/5/2026

"Easy to Use Interface - Love It!"

5/5

What do you like best about Asset Bank?

This interface is super easy to use and I never run into issues with search results, finding what I need, or image downloads. Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

Nothing that I have found is complaint worthy. Review collected by and hosted on G2.com.

Response from Shaun Bedford of Asset Bank

edit

Thanks for such amazing feedback! I am really pleased that you find Asset Bank easy to use. We pride ourselves on an intuitive DAM that makes it easy to find what you need, so it is great to hear it is helping you day-to-day. If you are sending images to your website, you may find our Asset Transformer feature useful. This is a speedy way to deliver custom crops to external websites.

See how Asset Bank improved

Verified User in Design

Small-Business (50 or fewer emp.)

8/17/2026

"Easy to obtain art and design assets"

5/5

What do you like best about Asset Bank?

The asset bank is easy to use and help find content, using keywords in the search bar. Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

I find that sometimes the content on the asset bank is very low quality and that makes it harder on me to use and share with colleagues. Review collected by and hosted on G2.com.

What problems is Asset Bank solving and how is that benefiting you?

Working for the De'Longhi Group, I need to make sure that all current assets of products (that South Africa imports) are readily available to my colleagues and at the correct dpi resolution. Currently 95% of the time I find what I'm looking for and can then download and resize as we need. Review collected by and hosted on G2.com.

Response from Shaun Bedford of Asset Bank

edit

Thank you for your kind words. It is great to see you are finding the files you need in Asset Bank.

Verified User in Higher Education

Enterprise (> 1000 emp.)

9/4/2026

"Makes organising photos a breeze"

4/5

What do you like best about Asset Bank?

If you have a large bank of photos to use assetbank is a must have! From sorting via folders, to creating shareable lightboxes and now the 'find similar' feature. Assetbank makes storing and making the most of thousands of digital assets a breeze. Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

Amount of time it takes to publish a lightbox Review collected by and hosted on G2.com.

Response from Shaun Bedford of Asset Bank

edit

Hi there! Thanks for your kind words. It's great to see you are enjoying our "find similar image" feature. Have you tried our AI search and metadata prompts? If you have suggestions for the lightbox feature, please share them on our features/improvements board; they go directly to our product team. It would be great to know which part of the process you find time-consuming so we can look into it further. Have a great day!

See how Asset Bank improved

Verified User in Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

10/7/2026

"Very useful tool to use for social media and window displays."

5/5

What do you like best about Asset Bank?

Easy to navigate around, fund what I was looking for and more. Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

It would be handy to have some live offers to print out. Review collected by and hosted on G2.com.

Response from Shaun Bedford of Asset Bank

edit

Thanks so much for your positive feedback!

Verified User in Online Media

Small-Business (50 or fewer emp.)

10/21/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"employee in Online Marketing suhl-shop.de"

4.5/5

What do you like best about Asset Bank?

ambiance and cutouts, photos, films, specs Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

long loading times, mostly around 11 AM, and some products are hard to find Review collected by and hosted on G2.com.

Response from Shaun Bedford of Asset Bank

edit

Thank you for the positive review! I am glad that our powerful search is helping you find the assets you need. If you notice persistent long loading times, please ask your Asset Bank admin to contact our support team so we can help investigate.

Verified User in Public Relations and Communications

Enterprise (> 1000 emp.)

10/14/2026

"First stop shop for creative collateral"

5/5

What do you like best about Asset Bank?

It has some unique and brilliant videos and pictures Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

Search and navigation can sometimes become unproductive Review collected by and hosted on G2.com.

Response from Shaun Bedford of Asset Bank

edit

Thanks for the 5-star review. I am glad Asset Bank is your go-to place for designs! Our powerful search capability should make it easy to find the assets you need. I recommend speaking with one of your Asset Bank admins to ensure high-quality metadata is captured on upload, as this improves the traditional search function. We now also offer AI natural language search, which can help uncover assets that may not have sufficient metadata. Our suite of AI features is available to all Professional and Enterprise tier customers.

See how Asset Bank improved

Verified User in Media Production

Small-Business (50 or fewer emp.)

10/7/2026

"Easy to use, good variety of pictures."

5/5

What do you like best about Asset Bank?

Search function is quite easy to use. Especially the AI version. Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

The date of the photographay can't be seen quickly. Review collected by and hosted on G2.com.

Response from Shaun Bedford of Asset Bank

edit

Thank you for your kind words, and I am really pleased to see you are enjoying the suite of AI features we have released. You should be able to show the photograph's date; your administrators can set this up as an attribute which can be populated on upload, or use data mappings to pull the date directly from the source file into an attribute.

See how Asset Bank improved

Verified User in Machinery

8/4/2026

"It's a great tool for sharing asstest within and outside of the company with like agencies&customers"

5/5

What do you like best about Asset Bank?

I can access what I need anytime without limitations and it's easy to find what I need Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

Sometimes older assets are still available or not marked as old material, but this is from our side to maintain the content :) Review collected by and hosted on G2.com.

Response from Shaun Bedford of Asset Bank

edit

Thanks for your kind words about Asset Bank! It is great to see that you are able to find what you need. We pride ourselves on making our beloved DAM as user-friendly as possible.

For the older assets, I'd recommend speaking to your admin users about setting up expiry dates and alerts if they havent already. This can really help ensure you have access to only the latest, relevant content. Enjoy!

Verified User in Consumer Electronics

Small-Business (50 or fewer emp.)

8/22/2026

"Amazing Creation"

5/5

What do you like best about Asset Bank?

Accessibility & approach to set up things Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

Searching for keywords sometimes irritates, whereas initials should be fine to give at least a search. Review collected by and hosted on G2.com.

Response from Shaun Bedford of Asset Bank

edit

Thanks for your kind words! Asset Bank does come with autocomplete, to help make searching easier. However, there are some considerations to take into account. You can find out more on this article - https://support.assetbank.co.uk/hc/en-gb/articles/115006177788-Autocomplete

Verified User in Public Relations and Communications

7/20/2026

"Its easy to use with simpler UX-UI experience. Hasslefree, secure collateral management experience."

5/5

What do you like best about Asset Bank?

The ability to organize different collateral based on their attributes. Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

I would like to see some AI finding and tracking ability. Review collected by and hosted on G2.com.

Response from Shaun Bedford of Asset Bank

edit

Thanks for your kind words. We are so pleased that Asset Bank is helping you organise your files. We have a suite of AI features available on our Professional and Enterprise tiers, including AI search, AI metadata, and search by similar image. Find out more at https://www.assetbank.co.uk/ai-powered-digital-asset-management.