--- title: Asset Bank Reviews meta\_title: 'Asset Bank Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 80 reviews by the users' company size, role or industry to find out how Asset Bank works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 80 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- ### Asset Bank Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **responsive and effective customer support** from Asset Bank, enhancing their overall experience and organization. [(4 mentions)](https://www.g2.com/products/asset-bank/reviews?filters%5Bsentiment_snippet%5D=1723146&qs=pros-and-cons#reviews) Users value the **centralized cataloging and efficient search functionality** of Asset Bank, greatly enhancing asset management workflows. [(3 mentions)](https://www.g2.com/products/asset-bank/reviews?filters%5Bsentiment_snippet%5D=1723287&qs=pros-and-cons#reviews) Users value the **easy and secure content sharing** capabilities of Asset Bank for managing large files efficiently. [(2 mentions)](https://www.g2.com/products/asset-bank/reviews?filters%5Bsentiment_snippet%5D=1723194&qs=pros-and-cons#reviews) Users appreciate the **high customizability** of Asset Bank, which efficiently manages complex structures with great support. [(1 mentions)](https://www.g2.com/products/asset-bank/reviews?filters%5Bsentiment_snippet%5D=1723170&qs=pros-and-cons#reviews) Users value the **highly adaptable customization options** of Asset Bank, enhancing their overall experience and efficiency. [(1 mentions)](https://www.g2.com/products/asset-bank/reviews?filters%5Bsentiment_snippet%5D=2107760&qs=pros-and-cons#reviews) Users find the **learning curve steep** , making initial setup and uploading processes challenging for new team members. [(3 mentions)](https://www.g2.com/products/asset-bank/reviews?filters%5Bsentiment_snippet%5D=1723262&qs=pros-and-cons#reviews) Users find the **search functionality lacking** , reporting difficulties with filtering and overall usability of the system. [(2 mentions)](https://www.g2.com/products/asset-bank/reviews?filters%5Bsentiment_snippet%5D=2107789&qs=pros-and-cons#reviews) Users find the **feature limitations** of Asset Bank hinder intuitive use and effective folder management for access control. [(1 mentions)](https://www.g2.com/products/asset-bank/reviews?filters%5Bsentiment_snippet%5D=2107767&qs=pros-and-cons#reviews) Users face challenges with **filtering issues** , making it difficult to change settings and effectively search for assets. [(1 mentions)](https://www.g2.com/products/asset-bank/reviews?filters%5Bsentiment_snippet%5D=2107782&qs=pros-and-cons#reviews) Users find the **folder management confusing** , with unclear access settings and reliance on manual organization. [(1 mentions)](https://www.g2.com/products/asset-bank/reviews?filters%5Bsentiment_snippet%5D=1723154&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Asset Bank ##### 1. Customer Support Users praise the **responsive and effective customer support** from Asset Bank, enhancing their overall experience and organization. [ See 4 mentions ](https://www.g2.com/products/asset-bank/reviews?filters%5Bsentiment_snippet%5D=1723146&qs=pros-and-cons#reviews) See Related User Reviews ![Sally Ann S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sally Ann S.") SS Sally Ann S. Enterprise (\> 1000 emp.) 4.0/5 "Good platform for storage and checking of licensed imagery and videos for business use" What do you like about Asset Bank? We did manage to get an account manager who we could have calls with and email with any questions to get set up. Lots of storage and you can view ass ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great tool for our needs" What do you like about Asset Bank? Highly adaptable and customizable. Responsive and efficient support team. Easily handles complex structures. ##### 2. Asset Management Users value the **centralized cataloging and efficient search functionality** of Asset Bank, greatly enhancing asset management workflows. [ See 3 mentions ](https://www.g2.com/products/asset-bank/reviews?filters%5Bsentiment_snippet%5D=1723287&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Everything I need for Cataloging my Image Library for Fortune 500 Companies" What do you like about Asset Bank? Assetbank allows me as an image maker and film maker to catalog and locate all of my material in one location. It allows me to create portfolios for RH Russell H. Mid-Market (51-1000 emp.) 4.5/5 "Asset Bank for image library" What do you like about Asset Bank? Its a great place to store various assets ##### 3. Content Sharing Users value the **easy and secure content sharing** capabilities of Asset Bank for managing large files efficiently. [ See 2 mentions ](https://www.g2.com/products/asset-bank/reviews?filters%5Bsentiment_snippet%5D=1723194&qs=pros-and-cons#reviews) See Related User Reviews ![Lisa N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa N.") LN Lisa N. Mid-Market (51-1000 emp.) 5.0/5 "Asset Bank provides a tool for management of multiple artist files" What do you like about Asset Bank? Customer Service Tranining Ability to share large files in a secure way ![Harriet M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harriet M.") HM Harriet M. Mid-Market (51-1000 emp.) 4.5/5 "Really great asset management tool." What do you like about Asset Bank? Asset Bank is fantastic for organising all of your imagery, logos and video assets. We've been able to house all of our clients assets in easy to mana ##### 4. Customizability Users appreciate the **high customizability** of Asset Bank, which efficiently manages complex structures with great support. [ See 1 mentions ](https://www.g2.com/products/asset-bank/reviews?filters%5Bsentiment_snippet%5D=1723170&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great tool for our needs" What do you like about Asset Bank? Highly adaptable and customizable. Responsive and efficient support team. Easily handles complex structures. ##### 5. Customization Options Users value the **highly adaptable customization options** of Asset Bank, enhancing their overall experience and efficiency. [ See 1 mentions ](https://www.g2.com/products/asset-bank/reviews?filters%5Bsentiment_snippet%5D=2107760&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Great tool for our needs" What do you like about Asset Bank? Highly adaptable and customizable. Responsive and efficient support team. Easily handles complex structures. ### 5 Cons or Disadvantages of Asset Bank ##### 1. Learning Curve Users find the **learning curve steep** , making initial setup and uploading processes challenging for new team members. [ See 3 mentions ](https://www.g2.com/products/asset-bank/reviews?filters%5Bsentiment_snippet%5D=1723262&qs=pros-and-cons#reviews) See Related User Reviews TF Tallulah F. Enterprise (\> 1000 emp.) 3.5/5 "A bit clunky but good functionality" What do you dislike about Asset Bank? The UX is clunky and more difficult that it needs to be. For example, the process of uploading was quite confusing to learn when I joined the team. It AC Alice C. Mid-Market (51-1000 emp.) 4.0/5 "Efficient customer service and a perfect way to house company images in an accessible place" What do you dislike about Asset Bank? With continuous improvements and new features we are discovering, it has been a learning curve to say the least! Since beginning my role in the compan ##### 2. Search Functionality Users find the **search functionality lacking** , reporting difficulties with filtering and overall usability of the system. [ See 2 mentions ](https://www.g2.com/products/asset-bank/reviews?filters%5Bsentiment_snippet%5D=2107789&qs=pros-and-cons#reviews) See Related User Reviews TF Tallulah F. Enterprise (\> 1000 emp.) 3.5/5 "A bit clunky but good functionality" What do you dislike about Asset Bank? The UX is clunky and more difficult that it needs to be. For example, the process of uploading was quite confusing to learn when I joined the team. It ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Well organised but UI could be better" What do you dislike about Asset Bank? Hard to change output settings, search function not great, filter function not great, selection tool not great ##### 3. Feature Limitations Users find the **feature limitations** of Asset Bank hinder intuitive use and effective folder management for access control. [ See 1 mentions ](https://www.g2.com/products/asset-bank/reviews?filters%5Bsentiment_snippet%5D=2107767&qs=pros-and-cons#reviews) See Related User Reviews ![Sally Ann S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sally Ann S.") SS Sally Ann S. Enterprise (\> 1000 emp.) 4.0/5 "Good platform for storage and checking of licensed imagery and videos for business use" What do you dislike about Asset Bank? Not that intuitive to use as an admin and can be a bit unclear on how to manage access to folders for certain groups of users. You cannot search usin ##### 4. Filtering Issues Users face challenges with **filtering issues** , making it difficult to change settings and effectively search for assets. [ See 1 mentions ](https://www.g2.com/products/asset-bank/reviews?filters%5Bsentiment_snippet%5D=2107782&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 3.5/5 "Well organised but UI could be better" What do you dislike about Asset Bank? Hard to change output settings, search function not great, filter function not great, selection tool not great ##### 5. Folder Management Users find the **folder management confusing** , with unclear access settings and reliance on manual organization. [ See 1 mentions ](https://www.g2.com/products/asset-bank/reviews?filters%5Bsentiment_snippet%5D=1723154&qs=pros-and-cons#reviews) See Related User Reviews ![Sally Ann S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sally Ann S.") SS Sally Ann S. Enterprise (\> 1000 emp.) 4.0/5 "Good platform for storage and checking of licensed imagery and videos for business use" What do you dislike about Asset Bank? Not that intuitive to use as an admin and can be a bit unclear on how to manage access to folders for certain groups of users. You cannot search usin AN Verified User in Machinery 8/4/2026 "It's a great tool for sharing asstest within and outside of the company with like agencies&customers" 5/5 What do you like best about Asset Bank? I can access what I need anytime without limitations and it's easy to find what I need Review collected by and hosted on G2.com. What do you dislike about Asset Bank? Sometimes older assets are still available or not marked as old material, but this is from our side to maintain the content :) Review collected by and hosted on G2.com. What problems is Asset Bank solving and how is that benefiting you? Sharing the materials, especially big files with agencies and customers Review collected by and hosted on G2.com. Show More Response from Shaun Bedford of Asset Bank [Editedit](https://www.g2.com/survey_responses/asset-bank-review-13206086/official_response/edit) Thanks for your kind words about Asset Bank! It is great to see that you are able to find what you need. We pride ourselves on making our beloved DAM as user-friendly as possible. For the older assets, I'd recommend speaking to your admin users about setting up expiry dates and alerts if they havent already. This can really help ensure you have access to only the latest, relevant content. Enjoy! Current UserValidated ReviewerIncentivizedSource: In-app AN Verified User in Public Relations and Communications 7/20/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "Its easy to use with simpler UX-UI experience. Hasslefree, secure collateral management experience." 5/5 What do you like best about Asset Bank? The ability to organize different collateral based on their attributes. Review collected by and hosted on G2.com. What do you dislike about Asset Bank? I would like to see some AI finding and tracking ability. Review collected by and hosted on G2.com. What problems is Asset Bank solving and how is that benefiting you? A secure and organized way of using, storing and making the data available to different users based on their roles. Review collected by and hosted on G2.com. Show More Response from Shaun Bedford of Asset Bank [Editedit](https://www.g2.com/survey_responses/asset-bank-review-13130958/official_response/edit) Thanks for your kind words. We are so pleased that Asset Bank is helping you organise your files. We have a suite of AI features available on our Professional and Enterprise tiers, including AI search, AI metadata, and search by similar image. Find out more at https://www.assetbank.co.uk/ai-powered-digital-asset-management. Current UserValidated ReviewerIncentivizedSource: In-app AN Verified User in Government Relations 6/24/2026 "Asset Bank made image search instantaneous" 5/5 What do you like best about Asset Bank? no need to go thru citrix anymore, very fast! Review collected by and hosted on G2.com. What do you dislike about Asset Bank? nothing! It has been a great experience using it! Review collected by and hosted on G2.com. What problems is Asset Bank solving and how is that benefiting you? Image search is now a breeze as oppose to going thru citrix. Review collected by and hosted on G2.com. Show More Response from Shaun Bedford of Asset Bank [Editedit](https://www.g2.com/survey_responses/asset-bank-review-13021382/official_response/edit) Thanks for such a positive review! We are so pleased that using Asset Bank has been a great experience. Our search capabilities are pretty impressive, aren't they? Did you know AI search is now available to all Professional and Enterprise tier customers? Current UserValidated ReviewerIncentivizedSource: In-app AN Verified User in Publishing 5/21/2026 "Desktop Publisher" 4/5 What do you like best about Asset Bank? Easily to download some of the pictures needed for publishing. Review collected by and hosted on G2.com. What do you dislike about Asset Bank? Most of the required pictures are missing for publishing. Like the Place of country so I need to use Google to find it. Review collected by and hosted on G2.com. What problems is Asset Bank solving and how is that benefiting you? Upload more picture of country, for advertising like perfume, Spa massage etc. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: In-app ![Verified User in Museums and Institutions](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Museums and Institutions") AM Verified User in Museums and Institutions Mid-Market (51-1000 emp.) 4/8/2026 "Responsive Customer Support for a Customized Solution" 4.5/5 What do you like best about Asset Bank? Customer service is responsive and worked with us to create the best plan that is most cost effective. Review collected by and hosted on G2.com. What do you dislike about Asset Bank? The feature for finding and addressing duplicate assets is clunky Review collected by and hosted on G2.com. What problems is Asset Bank solving and how is that benefiting you? It is helping us organize and share photographs across our organization. This simplifies processes for marketing, facilities, records, and design teams. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite TF Tallulah F. Creative Producer Enterprise (\> 1000 emp.) 6/2/2025 "A bit clunky but good functionality" 3.5/5 What do you like best about Asset Bank? Being able to specify usage terms when uploading assets. It's impossible to have oversight over everyone who is downloading assets, so having this info clear and obviously stated is the next best thing to ensure that things are being used correctly. I also really like the Lightbox feature, that makes life easier. Review collected by and hosted on G2.com. What do you dislike about Asset Bank? The UX is clunky and more difficult that it needs to be. For example, the process of uploading was quite confusing to learn when I joined the team. It's something I've learned over time, but I feel that it could all be a bit more intuitive. Other things are that I think that there should be a reverse image search function, as tags aren't always useful. I also think that it should automatically assign a cover image to albums (which can be changed later), either that or it could have picking a cover image as part of the upload process. Review collected by and hosted on G2.com. What problems is Asset Bank solving and how is that benefiting you? I'm not aware of how we handled things before using Asset Bank, but it's very helpful to not need to assign human resource to seek out and provide assets to people across the organisation. Once people know their way around, they are able to navigate the system to find what they need. Saves us on the Creative team lots of time and energy, as there's one less thing for us to oversee. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Sally Ann S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sally Ann S.") SS Sally Ann S. Marketing manager Consumer Goods Enterprise (\> 1000 emp.) 5/20/2025 "Good platform for storage and checking of licensed imagery and videos for business use" 4/5 What do you like best about Asset Bank? We did manage to get an account manager who we could have calls with and email with any questions to get set up. Lots of storage and you can view assets clearly, even video, without having to click into each one which is great when you have bandwidth challenges the log ins and SSO that has been set up for our organistaion work really well Review collected by and hosted on G2.com. What do you dislike about Asset Bank? Not that intuitive to use as an admin and can be a bit unclear on how to manage access to folders for certain groups of users. You cannot search using an image on the version we have to see if it already exists in your asset bank. The folder management and keyword/tags for each image are not automatically set up and rely on users/uploaders initiative. Would be a good feature for AI functionality to support in this. Review collected by and hosted on G2.com. What problems is Asset Bank solving and how is that benefiting you? storing and accessing centrally managed and licensed imagery plus also large video files Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Enterprise (\> 1000 emp.) 6/6/2025 "Everything I need for Cataloging my Image Library for Fortune 500 Companies" 5/5 What do you like best about Asset Bank? Assetbank allows me as an image maker and film maker to catalog and locate all of my material in one location. It allows me to create portfolios for quick search and itemization daily and on the road for different segments of a Fortune 500 business. I have also developed with AssetBank an approval process for our in-house safety teams to be able to review images before they go live to our other teams for any uses. No other DAM software or library system can do that for me. It also allows very specific search criteria and ability for creating light boxes for grouped images which can be shared in various sizes with internal and external users or clients. I could not imagine any other way to effectively manage our imaging assets when each year we add an additional 12-15,000 assets. I’ve been sold for the last 15 years. Review collected by and hosted on G2.com. What do you dislike about Asset Bank? The client management for US clients can be disconnected because of the UK home base, their time zones, and limited days available on calendars. It would be super of they had a small US based team for US clients. It would be good to know costs for storage upgrades with an easy to find location for company budgeting. The tech team seems to continually be pushing out updates so I hope they will continue to be responsive to updates. Review collected by and hosted on G2.com. What problems is Asset Bank solving and how is that benefiting you? AssetBank’s biggest benefit to us is all brand and professional images are in one location that is easy to group and search. Because it’s a visual display, users can quickly link the thumbnails in categories to narrow down what they need. They aren’t just looking at folder names on a drive somewhere. Sorting by almost any category is also huge. Projects in certain locations or business segments - check, Projects by use type - check. Etc.. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AC Alice C. Yeo Valley Organic Mid-Market (51-1000 emp.) 3/17/2025 "Efficient customer service and a perfect way to house company images in an accessible place" 4/5 What do you like best about Asset Bank? Could not fault the standard of person to person customer care with our Customer Support Lead, Angela. Queries have been dealt with in a friendly manner and online calls organised every few months which has been helpful. Our company is currently going through a re-organisation of folders in order to be able to find assets more efficiently and Angela has really helped us on our journey, ensuring we are made aware of continuous improvements that may aid our on-going project. Review collected by and hosted on G2.com. What do you dislike about Asset Bank? With continuous improvements and new features we are discovering, it has been a learning curve to say the least! Since beginning my role in the company getting my head around the software was challenging at first however Angela has been on hand to support with this onboarding and I now feel a lot more comfortable using the system and its features to their full advantage. Review collected by and hosted on G2.com. What problems is Asset Bank solving and how is that benefiting you? It is helpful having all images in a centralised place for individuals across the business to access as and when they need. Being able to set permissions prevents one person needing to allocate images which saves us a lot of time as a large organisation. We have found the search function works well, as long as you have a well structured keyword system in place, preventing confusion. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Harriet M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harriet M.") HM Harriet M. Director of Services Mid-Market (51-1000 emp.) 10/21/2024 "Really great asset management tool." 4.5/5 What do you like best about Asset Bank? Asset Bank is fantastic for organising all of your imagery, logos and video assets. We've been able to house all of our clients assets in easy to manage folders and the unique ID number has taken out an unecessary back and forth on which image to use on websites or digital campaigns. I also really like the lightbox feature, this is a handy element to be able to share images with external parties. Review collected by and hosted on G2.com. What do you dislike about Asset Bank? It's a bit annoying that our client users can't manage / create / delete folders so they have to get us to do it for them. Review collected by and hosted on G2.com. What problems is Asset Bank solving and how is that benefiting you? The ease of being able to communicate with clients about which images they want to use on a website or within a digital campaign is so useful and saves so much time. Our clients either reference the unique ID numbers or use the lightbox feature to ensure that we use the exact image they want. It's also a great tool for seeing all assets for all clients in one place. Review collected by and hosted on G2.com. 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