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Asset Bank Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the responsive and efficient customer support team, enhancing their experience with helpful and friendly assistance. (4 mentions)
Users value the efficient asset cataloging of Asset Bank, enhancing accessibility and organization for vast image collections. (3 mentions)
Users love the secure content sharing and organization features of Asset Bank for managing assets efficiently. (2 mentions)
Users value the high customizability of Asset Bank, noting its adaptability to complex structures and responsive support. (1 mentions)
Users value the highly customizable options in Asset Bank, appreciating the adaptability to complex structures and responsive support. (1 mentions)
Users find the learning curve steep due to a clunky UX and challenging initial setup process. (3 mentions)
Users find the search functionality lacking, complicating their ability to find assets efficiently and intuitively. (2 mentions)
Users find the feature limitations in Asset Bank hinder intuitive access management and search capabilities. (1 mentions)
Users find it challenging to use the filtering issues in Asset Bank, impacting their overall effectiveness and experience. (1 mentions)
Users find the folder management unintuitive, leading to confusion in managing user access and setup. (1 mentions)

5 Pros or Advantages of Asset Bank

5 Cons or Disadvantages of Asset Bank

Asset Bank Reviews (88)

Reviews

Asset Bank Reviews (88)

4.6
88 reviews
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Ahmad A.
AA
Ahmad A.
Advertising & Marketing Communication Specialist
Mechanical or Industrial Engineering
Enterprise (> 1000 emp.)
"Building the Future"
4.5/5
What do you like best about Asset Bank?

- I like the look and feel and the way all my data is now,

- Very simple to find my data,

- I don't like to open high resolution pictures from my computer because it will become slow, So I upload them to asset bank then I look at all of them,

- Safe place to share files.

- Organise my history data that I have since 1950

- Share data between our vendors.

- I can add adobe files to Asset Bank Such as Adobe illustrator, Adobe Photoshop, Adobe Indesign, Also I can preview this files in Asset Bank without download them, and I can make resize for this files to be as small image that I can share it through E-mail.

- Resize Any file. Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

- I need this programme to be like Facebook once I add picture of group people I already add some picture like that before or I already add one person from this picture before, Asset Bank should recognise who the person in the picture.

- Search I wish if there is a tag. Review collected by and hosted on G2.com.

Response from Nick Vowles of Asset Bank

Hi Ahmad,

Thanks for the feedback.

It’s interesting to read what you say about Facebook and the auto-tagging of assets.

Funnily enough we have been doing some exploration in this area. You can read more about what is possible here: https://www.assetbank.co.uk/blog/ai-in-dam-is-it-ready-yet/ and here https://www.assetbank.co.uk/support/documentation/knowledge-base/autotagger/.

Please get in touch directly if you would like to discuss this further?

Stewart H.
SH
Stewart H.
Digital Archivist
Legal Services
Mid-Market (51-1000 emp.)
"Simple and Effective"
4/5
What do you like best about Asset Bank?

Visually so many ways to personalize how the system looks to match your company. The multiple upload and batch editing of assets. The user level access, which was very important for the firm I work for (JHA LLP). Having the ability to not only store paper documents, but also pictures, and video, it really is a complete one stop option. Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

Not really found anything that would count here so far. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Customised categorisation for all your photos (or documents)"
4/5
What do you like best about Asset Bank?

The customer service is fantastic, the way I can add categories that are mine, and that suit our business's needs is invaluable.

It means we can employ photographers, give them the access to upload and tag, and categorise images. Then members of of marketing or online development teams can easily search through and pick the best most relevant photos quickly. Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

It's a bit of a pain that it's written in Java (I'm a PHP person though!). Having said that, whenever I've had a problem I simple call up Customer Support, and they can log in via Team Viewer and help me through it. Review collected by and hosted on G2.com.

Response from Nick Vowles of Asset Bank

Thanks for the review.

It's great to hear Asset Bank is doing the job for you.

We'd be interested to hear more about the issues you have in relation to Java. Maybe you could get in touch with us at support@assetbank.co.uk to discuss this further?

Kathy D.
KD
Kathy D.
Group Publications Manager
Public Safety
Enterprise (> 1000 emp.)
"Easy to administer"
4/5
What do you like best about Asset Bank?

Easy to add images and tag to help people find it. With people based around the world this is an ideal way to share images that support our brand. You also benefit from continual improvements to the system without having to sign up for extras. Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

There is plenty of online help but I also like a complete manual that I can print out and read offline. It would be great to have advice about how to buy images that can be shared in the library without infringing licence agreements. Review collected by and hosted on G2.com.

Response from Nick Vowles of Asset Bank

Hi Kathy,

We appreciate the feedback.

The manual is a great idea, not something we can create instantly I’m afraid but we’ve added it to the list!

In terms of advice on how to buy images that can be shared in your image library you might find this blog useful: https://www.assetbank.co.uk/blog/which-stock-image-licensing-agreement-should-you-use-for-digital-asset-management/.

Please feel free to get in touch directly with further questions.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"User-friendly and robust cloud-based digital asset manager"
5/5
What do you like best about Asset Bank?

Assetbank is a simple yet powerful cloud-based digital asset management (DAM) system. It offers:

- Incredible organizational functions

- Cross team sharing and collaboration via workflow settings

- Detailed and robust access control for multiple users with varying needs

- Clean user interface that responsive for multiple devices

- Cool automated image recognition tagging and keywords Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

Not much to say here...

We'd love to be able to customize the branding directly ourselves? Review collected by and hosted on G2.com.

Response from Nick Vowles of Asset Bank

Thanks very much for the review.

Great to hear Asset Bank is working well for you. If you host Asset Bank yourselves you might be interested to hear that it is actually possible for you to customize your branding directly.

Please see point 4 on this page: https://www.assetbank.co.uk/support/documentation/configure/#three.

If you have further questions feel free to email support@assetbank.co.uk.

Thanks again,

Nick

DN
Donna N.
Programmer Analyst III
Information Technology and Services
Mid-Market (51-1000 emp.)
"Asset Bank saves time and storage space"
5/5
What do you like best about Asset Bank?

The ability to download photos in the formats you’ve configured saves storage space and time. This allows us to share photos with others and only give them access to certain formats so they don’t necessarily get the original size image. We also like the ability to share lightboxes. We can share photos in the formats we have preconfigured and allow it to expire so we don't have to worry about removing their access. Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

I haven't found a way to hide the attributes that aren't needed by some groups we have using Asset Bank. We are slowly adding more users throughout our Department so we are hoping to eventually have the ability to create more searches and hide the main searches that contain all attributes. It's overwhelming for some groups. Review collected by and hosted on G2.com.

Response from Nick Vowles of Asset Bank

Hi Donna. Thanks for the feedback. We're pleased to say it is possible to hide attributes on a group by group basis. Would you mind submitting a support ticket with your contact details at https://www.assetbank.co.uk/support/. Then our support team can contact you back to show you how?

Colin R.
CR
Colin R.
Principal
Small-Business (50 or fewer emp.)
"Asset Bank Review"
5/5
What do you like best about Asset Bank?

There are 3 things I like best.

1. Design and ease of use. Where a lot of asset management systems are like using a server folder structure, Asset Bank is elegantly designed and easy to use, especially for right brained people. Such a simple touch makes adoption and use that much easier.

2. Stable. Asset Bank is a very stable platform, and I have been running instances of Asset Bank for over 8 years with minimal issues, usually server based, not software based issues occur

3. Support. The support you get from their team is unparalleled and this is crucial when you are running any software. Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

What I have disliked in the past with Asset Bank is that they sometimes offer features slightly later than other solutions.

This delay is mitigated by how stable the software is running comparatively with very few hiccups encountered. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Enterprise (> 1000 emp.)
"Comprehensive asset management tool"
3/5
What do you like best about Asset Bank?

Service really appreciates the importance of tagging as part of asset management, as well as giving sufficient security measures (such as logins, watermarks) to ensure images are used in the right way by the appropriate stakeholders. Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

The site seems to be built on older web architecture rather than the dynamic, responsive HTML5/CSS/PHP features so frequent page reloads are required etc. Also, there is inflexibility in how to view images when browsing, especially missing the ability to navigate through images whilst enlarged (akin to a slideshow). Review collected by and hosted on G2.com.

Response from Nick Vowles of Asset Bank

Thank you so much for your feedback about Asset Bank.

Though most of our customers are very happy with the performance and usability of Asset Bank we are always working on improving the architecture to ensure we are leading the industry. You'll be pleased to hear a major upgrade is due very soon. With regards browsing images we do provide a slideshow feature as well as the ability to browse large images. I believe our Customer Support team is upgrading your Asset Bank this week so that you can take advantage of these and all of our other new features. We are also arranging a consultancy session with your site administrators to personally support you in making the most out of your Asset Bank. If you have any further questions please contact support@assetbank.co.uk.

Michael M.
MM
Michael M.
Enterprise (> 1000 emp.)
"Easy to use"
5/5
What do you like best about Asset Bank?

From the user's perspective it is a very simple and intuitive application. Little, if any, training is required and in the 3 years we have been using Asset Bank I've yet to hear any sort of criticism of it from users. The Support Desk is knowledgeable and responsive, usually required to assist the administrators rather than dealing with an application malfunction. Annual upgrades always add value making Asset Bank even slicker. Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

Can't think of anything. The application and its support team perform very well. Review collected by and hosted on G2.com.

Verified User in Investment Management
AI
Verified User in Investment Management
Small-Business (50 or fewer emp.)
"Bright Interactive Support Experience"
4/5
What do you like best about Asset Bank?

Knowledgeable support staff.

Most evident in the support provided by Rob - always professional and very quick to understand query / requirements. Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

Would be good to have support for non-UK timezones (apologies if there is already a separate contract offering for this!) Review collected by and hosted on G2.com.