--- title: Asset Bank Reviews meta_title: 'Asset Bank Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 88 reviews by the users' company size, role or industry to find out how Asset Bank works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 88 scale: '5' date_modified: '2026-10-23' parent_category: name: Content Management url: https://www.g2.com/categories/content-management ---

Asset Bank Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the responsive and efficient customer support team, enhancing their experience with helpful and friendly assistance. (4 mentions)
Users value the efficient asset cataloging of Asset Bank, enhancing accessibility and organization for vast image collections. (3 mentions)
Users love the secure content sharing and organization features of Asset Bank for managing assets efficiently. (2 mentions)
Users value the high customizability of Asset Bank, noting its adaptability to complex structures and responsive support. (1 mentions)
Users value the highly customizable options in Asset Bank, appreciating the adaptability to complex structures and responsive support. (1 mentions)
Users find the learning curve steep due to a clunky UX and challenging initial setup process. (3 mentions)
Users find the search functionality lacking, complicating their ability to find assets efficiently and intuitively. (2 mentions)
Users find the feature limitations in Asset Bank hinder intuitive access management and search capabilities. (1 mentions)
Users find it challenging to use the filtering issues in Asset Bank, impacting their overall effectiveness and experience. (1 mentions)
Users find the folder management unintuitive, leading to confusion in managing user access and setup. (1 mentions)

5 Pros or Advantages of Asset Bank

5 Cons or Disadvantages of Asset Bank

Asset Bank Reviews (88)

Reviews

Asset Bank Reviews (88)

4.6
88 reviews
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NG
Nuria G.
Software Engineer
Small-Business (50 or fewer emp.)
"A great service"
3/5
What do you like best about Asset Bank?

The ability to download photos in the formats you configured saves storage space and time. We also like the ability to share lightboxes. We can share photos in pre-configured formats and set them to expire, so we don't have to worry about removing their access. One image and several download resources available. Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

I can't think of anything. The setup process and content import can take some time. Some customizations I requested required additional development time, which should be standard, in my opinion. Keeping up with maintenance can be challenging with numbers like these. Review collected by and hosted on G2.com.

BM
Beth M.
Enterprise (> 1000 emp.)
"Beautiful and Highly Intuitive Interface"
5/5
What do you like best about Asset Bank?

This platform is the perfect combination of function and form. It's beautiful and very easy to navigate through. There are ways to customize everything on the backend so it does get technical, but it's not overwhelming to understand. The pricing structure is very affordable, too, if you're searching for something beyond a basic DAM that works really hard. Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

The initial process of thinking about how we work so that we could configure AssetBank perfectly to our process took awhile, so only because I am impatient, that was a small burden. But you really have to put that upfront work into it, or anything really, to be successful. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Enterprise (> 1000 emp.)
"Asset bank easy to use"
4/5
What do you like best about Asset Bank?

I like the publishing and API feature which I use all the time, and also how easy it is to use. Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

sometimes there can be too many steps to uploading images Review collected by and hosted on G2.com.

Harry D.
HD
Harry D.
Customer Service Manager
Small-Business (50 or fewer emp.)
"Top Class"
5/5
What do you like best about Asset Bank?

Asset Bank offer a hands on customer experience and are there to help you achieve your desired outcomes from within their system. There is a surprising amount of personalisation too! Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

Nothing. I have not found any issues with them or their system. If there is something that the system can't do, they try and find a way to make it happen and work for you! Review collected by and hosted on G2.com.

Verified User in Packaging and Containers
AP
Verified User in Packaging and Containers
Mid-Market (51-1000 emp.)
"Simple to use yet powerful Digital Asset Management system..."
4/5
What do you like best about Asset Bank?

Simply intuitive interface coupled with powerful yet not intimidating administrative functions make this an ideal software to support asset management in the packaging industry Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

generally very responsive - occasionally unable to oblige with development/change requests Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"First time user & admin"
4/5
What do you like best about Asset Bank?

How well the site can be customised/branded Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

The setup/under the hood type updates to folders/users/categories could be simpler Review collected by and hosted on G2.com.

Verified User in Design
AD
Verified User in Design
Small-Business (50 or fewer emp.)
"Great software and service"
5/5
What do you like best about Asset Bank?

The extreme great service provided buy the consultants at Asset Bank (specially Chris Gibbs).

The quick and great service, always helpful, dynamic and extremely profesional. Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

Nothing! We were pleased with both the product and service. Review collected by and hosted on G2.com.

Patti S.
PS
Patti S.
Operations Coordinator
Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"The solution we were looking for!"
5/5
What do you like best about Asset Bank?

Asset Bank is the archiving solution of our dreams, with a customer service team to match. It is helping our organization pull together a variety of disparate databases cobbled together over the course of years—finally uniting our files in one central location with intuitive searching and a beautiful user-friendly interface. The customization options are seemingly limitless to fit every possible application of what is already a fantastic platform.

But it's the support of the Asset Bank team that puts it over the top. At every turn in the process, the answer was “yes, we can do that” or “we will figure out how to make it happen.” Training that could have been boring was to-the-point and customized for our needs. Throughout the consultancy process, the Asset Bank team consistently transformed what seemed insurmountable challenges into conquerable bite-size chunks. Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

If there's anything to dislike about this incredible DAM, it's that it makes so many things possible you can dream bigger than you ever dared to before about the humble, yet essential task of file management. Work through the process as slowly as you want, knowing the Asset Bank team will not pressure you in any way. Unlike other companies eager to close the deal and get your setup off their plate as quickly as possible, Asset Bank took the time to make sure we got it right the first time and helped us find functionality to fit our specific requests. The only thing you have to worry about is articulating what you need. Whatever it is, they will make it happen! Review collected by and hosted on G2.com.

Kenn R.
KR
Kenn R.
Regional Web Manager (Lowrance)
Consumer Electronics
Enterprise (> 1000 emp.)
"Fast and reliable."
4/5
What do you like best about Asset Bank?

Most all of the content on the app is maintainable by the admin. Multi-lingual support is also an important feature. The search features are very extensive and are even adjustable via the Administrative interface. The automatic creation of thumbnail images is also a nice feature. This saves lot of time by not having to create and upload multiple image sizes. Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

No global support. European workday hours only. An online ticket tracking system would also be helpful to be able to track open issues and past resolutions. Currently, I have to look back through my email to find answers to past questions. It is also a bit of an issue that I don't have access to some of the settings which are located in a file within the file structure of the site. When you go with the hosted solution, this access isn't available. Review collected by and hosted on G2.com.

Response from Nick Vowles of Asset Bank

Hi Kenn,

Thanks very much for your feedback.

I know we are in contact with you already but I hope you don't mind me responding to your points for the benefits of others reading this review?

You're correct that we don't currently offer global support 24 -7. We are actually exploring what we can do in this area. Some of our global customers don't mind the existing support hours as they feel can they can send us a request at the end of their day and then come in the next morning and it's resolved!

You'll be pleased to hear we have a Zendesk support portal which makes it easy to track current and archived tickets, here's the link https://brightinteractive.zendesk.com/.

We're also developing more features for admin users to allow extended customisation of Asset Bank. We'd be delighted if you join in with other admin users to give us more feedback on what you want.

Hope that helps and thanks again,

Nick

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"User friendly DAM"
4/5
What do you like best about Asset Bank?

Easy to use interface, excellent 'Help for this page' functionality. Search is very powerful and the navigation and filters are simple and user friendly. Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

The base level of 'Logged in users' - would be great to have more customisable users rather than folders. Having 'Public' and 'Logged in' doesn't seem necessary when you want to make groups from scratch. Review collected by and hosted on G2.com.