Asset Bank Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the responsive and efficient customer support team, enhancing their experience with helpful and friendly assistance. (4 mentions)

Users value the efficient asset cataloging of Asset Bank, enhancing accessibility and organization for vast image collections. (3 mentions)

Users love the secure content sharing and organization features of Asset Bank for managing assets efficiently. (2 mentions)

Users value the high customizability of Asset Bank, noting its adaptability to complex structures and responsive support. (1 mentions)

Users value the highly customizable options in Asset Bank, appreciating the adaptability to complex structures and responsive support. (1 mentions)

Users find the learning curve steep due to a clunky UX and challenging initial setup process. (3 mentions)

Users find the search functionality lacking, complicating their ability to find assets efficiently and intuitively. (2 mentions)

Users find the feature limitations in Asset Bank hinder intuitive access management and search capabilities. (1 mentions)

Users find it challenging to use the filtering issues in Asset Bank, impacting their overall effectiveness and experience. (1 mentions)

Users find the folder management unintuitive, leading to confusion in managing user access and setup. (1 mentions)

5 Pros or Advantages of Asset Bank

1. Customer Support

Users commend the responsive and efficient customer support team, enhancing their experience with helpful and friendly assistance.

See 4 mentions

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Sally Ann S.

Enterprise (> 1000 emp.)

4.0/5

"Good platform for storage and checking of licensed imagery and videos for business use"

What do you like about Asset Bank?

We did manage to get an account manager who we could have calls with and email with any questions to get set up. Lots of storage and you can view asse

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Great tool for our needs"

What do you like about Asset Bank?

Highly adaptable and customizable. Responsive and efficient support team. Easily handles complex structures.

2. Asset Management

Users value the efficient asset cataloging of Asset Bank, enhancing accessibility and organization for vast image collections.

See 3 mentions

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Verified User

Enterprise (> 1000 emp.)

5.0/5

"Everything I need for Cataloging my Image Library for Fortune 500 Companies"

What do you like about Asset Bank?

Assetbank allows me as an image maker and film maker to catalog and locate all of my material in one location. It allows me to create portfolios for

Russell H.

Mid-Market (51-1000 emp.)

4.5/5

"Asset Bank for image library"

What do you like about Asset Bank?

It's a great place to store various assets

3. Content Sharing

Users love the secure content sharing and organization features of Asset Bank for managing assets efficiently.

See 2 mentions

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Lisa N.

Mid-Market (51-1000 emp.)

5.0/5

"Asset Bank provides a tool for management of multiple artist files"

What do you like about Asset Bank?

Customer ServiceTrainingAbility to share large files in a secure way

Harriet M.

Mid-Market (51-1000 emp.)

4.5/5

"Really great asset management tool."

What do you like about Asset Bank?

Asset Bank is fantastic for organising all of your imagery, logos and video assets. We've been able to house all of our clients assets in easy to mana

4. Customizability

Users value the high customizability of Asset Bank, noting its adaptability to complex structures and responsive support.

See 1 mentions

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Verified User

Enterprise (> 1000 emp.)

5.0/5

"Great tool for our needs"

What do you like about Asset Bank?

Highly adaptable and customizable. Responsive and efficient support team. Easily handles complex structures.

5. Customization Options

Users value the highly customizable options in Asset Bank, appreciating the adaptability to complex structures and responsive support.

See 1 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Great tool for our needs"

What do you like about Asset Bank?

Highly adaptable and customizable. Responsive and efficient support team. Easily handles complex structures.

5 Cons or Disadvantages of Asset Bank

1. Learning Curve

Users find the learning curve steep due to a clunky UX and challenging initial setup process.

See 3 mentions

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Tallulah F.

Enterprise (> 1000 emp.)

3.5/5

"A bit clunky but good functionality"

What do you dislike about Asset Bank?

The UX is clunky and more difficult than it needs to be. For example, the process of uploading was quite confusing to learn when I joined the team. It

Alice C.

Mid-Market (51-1000 emp.)

4.0/5

"Efficient customer service and a perfect way to house company images in an accessible place"

What do you dislike about Asset Bank?

With continuous improvements and new features we are discovering, it has been a learning curve to say the least! Since beginning my role in the compan

2. Search Functionality

Users find the search functionality lacking, complicating their ability to find assets efficiently and intuitively.

See 2 mentions

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Tallulah F.

Enterprise (> 1000 emp.)

3.5/5

"A bit clunky but good functionality"

What do you dislike about Asset Bank?

The UX is clunky and more difficult than it needs to be. For example, the process of uploading was quite confusing to learn when I joined the team. It

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Well organised but UI could be better"

What do you dislike about Asset Bank?

Hard to change output settings, search function not great, filter function not great, selection tool not great

3. Feature Limitations

Users find the feature limitations in Asset Bank hinder intuitive access management and search capabilities.

See 1 mentions

See Related User Reviews

Sally Ann S.

Enterprise (> 1000 emp.)

4.0/5

"Good platform for storage and checking of licensed imagery and videos for business use"

What do you dislike about Asset Bank?

Not that intuitive to use as an admin and can be a bit unclear on how to manage access to folders for certain groups of users. You cannot search using

4. Filtering Issues

Users find it challenging to use the filtering issues in Asset Bank, impacting their overall effectiveness and experience.

See 1 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Well organised but UI could be better"

What do you dislike about Asset Bank?

Hard to change output settings, search function not great, filter function not great, selection tool not great

5. Folder Management

Users find the folder management unintuitive, leading to confusion in managing user access and setup.

See 1 mentions

See Related User Reviews

Sally Ann S.

Enterprise (> 1000 emp.)

4.0/5

"Good platform for storage and checking of licensed imagery and videos for business use"

What do you dislike about Asset Bank?

Not that intuitive to use as an admin and can be a bit unclear on how to manage access to folders for certain groups of users. You cannot search using

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Denise S.

Director of Compliance - IP, Copyright & Trademark

Mid-Market (51-1000 emp.)

1/26/2023

"The intuitive nature of Asset Bank."

5/5

What do you like best about Asset Bank?

My team has no issues locating and downloading any digital asset they may need for a marketing project or a production project. Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

There haven't been any issues with Asset Bank. My team is very happy with the platform. Review collected by and hosted on G2.com.

Response from Vojta Duchek of Asset Bank

edit

Hi Denise, thanks very much for your feedback!

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

11/10/2021

"Asset Bank meets all our requirements perfectly"

5/5

What do you like best about Asset Bank?

Asset Bank can do everything a DAM must be able to do. It is very intuitive, flexible and customisable. It offers a lot of helpful options, especially at the attribute level and when linking assets to each other. The onboarding and transfer of our assets from the previous media database to Asset Bank has worked very well. The customer service and support are excellent. Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

At the moment, there is nothing we dislike about Asset Bank. Review collected by and hosted on G2.com.

What problems is Asset Bank solving and how is that benefiting you?

We have about 60,000 assets that need to be found quickly and easily. Asset Bank allows our organisation to have external people (e.g. photographers) upload their assets to Asset Bank without logging in. In doing so, embedded metadata can also be automatically transferred into the attribute fields defined for this purpose, which saves a lot of effort. The approval process and the different user types support the processes within our various organisational units. In addition, Asset Bank is very accessible for people with disabilities. Review collected by and hosted on G2.com.

Response from Amy Burchill of Asset Bank

edit

Thank you for such a glowing review! We are so happy you're having such a good experience with your Asset Bank. :)

We're always on hand to support you, so do get in touch if you ever need any quick tips or more in-depth consultancy to help make the most of your DAM.

Thank you!

Amy

Verified User in Automotive

Enterprise (> 1000 emp.)

11/11/2021

"Solid, reliable and fast digital asset management solution"

5/5

What do you like best about Asset Bank?

The all-over reasoned solution. It is an easy to understand management tool with an integrative user interface. Managing assets on a business level is pretty easy and a roles and permissions system gives full control on assets visibility. And, important: stability and reliability. Very few incidents! Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

The process following the upload queue is a bit slow sometimes. There could be some more report options and more detailed and different tracking of assets. Review collected by and hosted on G2.com.

Recommendations to others considering Asset Bank:

If you need a good, easy to use and reliable asset management solution, you are right at Asset Bank. Review collected by and hosted on G2.com.

What problems is Asset Bank solving and how is that benefiting you?

Few problems have to be sorted. We benefit strongly from the excellent availability of our press images and relevant marketing assets. Easy exchange of assets with external partners is increasing our velocity. Review collected by and hosted on G2.com.

Response from Amy Burchill of Asset Bank

edit

Thank you for your review! We are thrilled that you are having a positive experience with Asset Bank :)

We launched a new uploader recently which enables you to upload more than one asset at a time and edit each one while you wait. If you're not yet using it, you can follow the guide below.

Any problems, please do get in touch. We are always happy to help!

Thank you,

Amy

See how Asset Bank improved

Stephen H.

Chief Executive

Small-Business (50 or fewer emp.)

4/20/2021

"The Makaton Data Hub"

5/5

What do you like best about Asset Bank?

We've been working with AssetBank for around 18 months, where they have supported us to get our database of 60,000 Signs, Symbol and Video Assets uploaded, catalogued and established within an easily searchable and accessible format. Through their Open API system, and working with our digital partners to link the AssetBank Digital Asset Management system to our IMIS (ASI) Membership system, enabling over 30,000 users to access the database 24/7. The Onboarding, Customer Service and support has and continues to be outstanding. Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

The only downside we have found is the reporting within Assetbank, which can be a little clunky, but overall we still believe it's the best system for our needs, and I know further integrations and reporting is planned. Review collected by and hosted on G2.com.

Recommendations to others considering Asset Bank:

I would strongly suggest having a look at the Assetbank system, its well worth the time invested. Review collected by and hosted on G2.com.

What problems is Asset Bank solving and how is that benefiting you?

We have a Membership base of 50,000 People and we wish to give all our members 24/7 access to our database of over 60,000 Assets made up of Signs, Symbols, Video and wider resources. This needs to be across a range of platforms from PC, Tablets and Telephone devices. The web-based system operates well across the range of formats used by our Userbase, providing a simple and easy format for accessing the database. Review collected by and hosted on G2.com.

Response from Amy Burchill of Asset Bank

edit

Dear Stephen,

Thank you for your review.

We are so pleased to hear Asset Bank has helped you store and access your vast selection of assets.

For a company with a membership base of 50,000 people, it’s important you have a swift and easy sign-on process and we support this by providing Single Sign On integrations with permission mappings to manage user registration across the business.

We appreciate your comments regarding the reporting section of Asset Bank and, as you pointed out, we aim to improve this functionality in the future. For the time being, we have a great Admin Dashboard that provides a quick overview of the day-to-day statistics of your Asset Bank. Here you can see top searches, failed searches, approval requests and most popular searches up to and including the last year. You can find out more via the link below, or, if you’d like to talk to one of our team, drop us a line at: support@assetbank.co.uk

Kind regards,

Amy

See how Asset Bank improved

Steve V.

Designer

Mid-Market (51-1000 emp.)

7/27/2021

"Asset Bank for Print studio requirements."

5/5

What do you like best about Asset Bank?

The Assetbank interface makes uploads and downloads so easy to use. We had a specific amount of requirements and Assetbank met each criteria easily. The thumbnail preview are larger than normal so make browsing a much better experience Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

There isn't really anything to dislike about it. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

7/28/2021

"Powerful and customisable system that meets our needs"

4.5/5

What do you like best about Asset Bank?

- Asset Bank software allows us to customise the system based on our very specific need

- The software allows very deep and granular admin settings for each user group, user account, folders/categories of assets, individual attributes, which means we can customise the permissions in a very very detailed manner - enabling us to give very specific viewing/editing rights to different groups of users based on different categories of assets and even based on the tagging of the assets

- Good customer support that rectifies all the software bugs

- Considers our feedback for improvements/enhancements Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

- More advanced features are available to users who host their Asset Bank software on Asset Bank cloud, so it means that users who wish to remain on their local premise (e.g. leave their software installed on their local server) will not be able to benefit from these advanced features

- The admin settings can be very detailed, so it may be tiring on the eyes of the admin users if they are making major changes Review collected by and hosted on G2.com.

Verified User in Higher Education

Enterprise (> 1000 emp.)

5/6/2021

"Asset Bank - smart resource, friendly support"

4/5

What do you like best about Asset Bank?

Having a web-based DAM system hosted by Asset Bank themselves takes a lot of the strain out of maintaining this kind of resource. The option to create lightboxes and send collections to colleagues - even non-users - is a big plus. Asset Bank has a lot of useful functionality that we haven't had the time to explore yet. Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

If your institution has a single sign-on process for logging into systems, Asset Bank struggles a little with this. The user account request process can get bypassed and new users end up automatically being given an account without moderation. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion

Mid-Market (51-1000 emp.)

11/11/2021

"The perfect platform for content sharing with our partners"

5/5

What do you like best about Asset Bank?

How complete are the information that you can include in the uploaded assets. Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

Right now I don't dislike something, because with the Asset Bank team I found the solution to every problem Review collected by and hosted on G2.com.

Verified User in Museums and Institutions

Mid-Market (51-1000 emp.)

8/6/2021

"Quick support"

3.5/5

What do you like best about Asset Bank?

The platform is generally straightforward to use, and whenever I've had any issues, the support team were quick to reply and sort out any problems. Review collected by and hosted on G2.com.

What do you dislike about Asset Bank?

There are quite a few options that seem over-complicated for what they - they could be removed or simplified to make for a better experience. It makes using the platform a bit clunky and not as intuitive as it could be. Review collected by and hosted on G2.com.