What I like best about ARI is having the main shop tasks in one place. I can create estimates, job cards and invoices, track parts and inventory, record expenses, and keep customer and vehicle information organized. It helps me manage the day-to-day work of a small auto repair shop without using several different systems. Review collected by and hosted on G2.com.

Some workflows are not very intuitive and can require extra steps, especially when managing inventory, adding purchased parts, and recording expenses. I would also like clearer guidance inside the software and more flexible options for attaching documents such as PDF receipts and invoices. Review collected by and hosted on G2.com.

Ari is the best for looking up labor pricing for all jobs, it is also very useful when ordering parts as well because of the partnership with partsfinder. Ari can be used to connect your shop with carfax which my customers love. Ari can be used to track invoices, estimates and inspects that all can be sent to the customer straight from the program. You can use AI to build jobs for you, and it is fast to produce jobs for you. The UI is simple on cell phone which is my main plus due to me being mobile. Review collected by and hosted on G2.com.

The only downside was when I first started using the program I was not given much opportunity to be explained how the program work Review collected by and hosted on G2.com.

The fact that I can get all the same features of the leading competitors but at a fraction of the cost is amazing. Review collected by and hosted on G2.com.

The only downside is on pc it runs as a web app and not its own application. Review collected by and hosted on G2.com.

I really like how ARI makes it easy to order parts, keep track of expenses, and write up work orders all in one place. It helps me be upfront and transparent with my customers, which is really important to me. The AI-generated labor times are pretty accurate and it also compares local shops' labor rates, which is helpful. Plus, they're consistently upgrading it, which keeps things improving. Overall, the customer service is great too; they respond promptly and provide really good support. Also, the price point is a big win for me and it has allowed me to recommend it to others in the industry. Review collected by and hosted on G2.com.

Sometimes the screen can be a little glitchy. When I'm trying to edit a repair order, if I scroll down and try to scroll back up, it doesn't scroll back to the top. I have to close out the application and log back in to get it to work right. That's probably my biggest pet peeve. I also noticed that with one particular vehicle, the wiring diagram didn't have the wire colors with the connectors, which is important for accurately tracing circuits. It would be helpful to include this information to prevent misdiagnosing problems. Review collected by and hosted on G2.com.

It’s easy to use, has solid AI integration, and the pricing is very reasonable compared to other software. Customer support is also fairly quick to respond, which I appreciate. Review collected by and hosted on G2.com.

The integration with QBO has a lot of flaws, and syncing with QBO can sometimes create extra work just to find a workaround. Bug fixes and feature improvements also seem to take a while to roll out. Overall, the accounting side of the software still needs a lot of work. Review collected by and hosted on G2.com.

I really like how ARI is all condensed and easy to use. It's fast and efficient, with everything on one main screen, which makes operation smooth. I also appreciate the AI labor guides and parts, which I use frequently. Additionally, the setup was very easy and straightforward. Review collected by and hosted on G2.com.

I wish the software would remember to save before I exit or switch to a different page. It's something that would be nice to have fixed because sometimes I forget to save my work, and it could lead to losing important information. Review collected by and hosted on G2.com.

The labor guides are my favorite part. I can type in the service I need, and it generates the labor times along with a brief description of the work being performed. Review collected by and hosted on G2.com.

Since I run a mobile mechanic shop, a safety feature that would really help is the ability to preauthorize credit card payments. Right now, that option isn’t available. Review collected by and hosted on G2.com.

The software is very user friendly and interface is very concise Review collected by and hosted on G2.com.

i wish their was more small engine options like for example wiring diagrams, and parts schmeatics and a wider choice of smalll engine equipment models to choose from Review collected by and hosted on G2.com.

I love ARI (Auto Repair Software) because it's easy to use and easy to understand. It's also cost-efficient, which is great. The features all seem to work well, as they pinpoint what's wrong with my vehicle and help me figure out the next steps to take. Plus, the initial setup was super easy; I just had to make an account and it was done. Review collected by and hosted on G2.com.

I'm disappointed with their customer service. Review collected by and hosted on G2.com.

The fact I can look up parts without ever leaving the program, the fact you can create full quotes to invoices and its extremely professional looking. Review collected by and hosted on G2.com.

Probably the price because its amazing but its a little expensive for some people. Review collected by and hosted on G2.com.