Arcade Reviews & Product Details

I use Arcade for interactive demos for prospects and customers, and for marketing videos. It makes it easy to show our software. The AI is generally solid, and the demos are good with a little tweaking. The videos offer a good starting place that I can easily upgrade with prompts. I use them for ads, selling to prospects, and showing customers how something works. The initial setup was easy. Review collected by and hosted on G2.com.

I find Arcade’s AI support horrendous. It constantly gives me bad or incorrect information about features and options that don’t actually exist, and it gave me wrong information about changes to its plans. I don’t feel good about being nickel-and-dimed and having to spend double when the company offers zero improvements to the software to justify it. It just leaves me feel irritated. I don't have much faith in their product team. Review collected by and hosted on G2.com.

I like that Arcade is really well thought out and takes into consideration what users are actually looking for. It does AI videos better than most for SaaS products specifically. It's easy to use and easy to get around. They're continuously improving it, and it's a great product. I think it's the best interactive demo platform I've reviewed, and it really accelerates go-to-market strategies. The initial setup of Arcade was easy peasy. Review collected by and hosted on G2.com.

I think they're working on it all the time, but I would still like to see additional improvements in terms of their AI video and asset generation features. Review collected by and hosted on G2.com.

Super easy to create recordings with the browser extension and to edit them. I used to record product videos with Loom and struggled to focus on what I was saying at the same time as clicking and scrolling - Arcade allows me to focus on one step at a time, by separating the recording step from the narration step. Review collected by and hosted on G2.com.

I was about to write that the only point of friction I've faced is not being able to make granular edits to the audio (e.g. removing the second of silence before I start speaking) but just saw that there is a beta feature for AI audio edits, including removing silences, so that should be resolved if Arcade continues to build this feature. Review collected by and hosted on G2.com.

This is easily its best feature. In the past, if you needed a demo, a video for LinkedIn, and a GIF for a help article, you had to record three separate versions. With Creator Studio, you record your screen once, and Arcade can turn that single recording into an interactive, clickable demo, a polished product video with automatic zooms and transitions, and professional marketing assets for social media. Review collected by and hosted on G2.com.

The jump between tiers is the most frequent complaint.

The Problem: There is a massive pricing gap between the Starter plan (aimed at individuals/small teams) and the Growth plan. Many of the most powerful features like HTML capture (which makes demos feel like a real website rather than screenshots) and advanced branding—are locked behind that higher tier.

The Impact: Small startups often feel "forced" to pay enterprise-adjacent prices just to get a demo that doesn't look like a basic slideshow. Review collected by and hosted on G2.com.

Arcade is very intuitive to use, and it has helped me, along with my sales and implementation team, explain our product to prospects and customers in a polished format that’s easy to follow. One of our favorite features is the ability to export to PDF, as well as the fact that any shared links update in real time, so we don’t have to track down everyone we’ve shared assets with every time there’s a subtle adjustment. Review collected by and hosted on G2.com.

I wish there were more editing capabilities for static screenshots (not HTML). We’re actively building a product and want to share our product vision before it’s fully built. We pull a lot of static images from Figma into Arcade, so it would be really helpful if our sales team could update those images directly in Arcade, instead of having to bring our design team into Figma every time something needs to change. Review collected by and hosted on G2.com.

Arcade lets us do things we couldn't do otherwise. We use it for customer education and on our marketing website — interactive demos have replaced static screenshots and long videos, and the impact was immediate. Review collected by and hosted on G2.com.

Honestly, very little. They keep innovating and clearly listen to customer feedback. If I had to pick something, the learning curve on the more advanced editing features took me a bit of time — but their docs and support made it easy to get past. Review collected by and hosted on G2.com.

Love Arcade! It saves a huge amount of time in creating product demos, which is invaluable for a small team that's launching new functionality all the time. We're able to repurpose Arcades across our website, blog, changelog, emails, and even ads, so we get a lot of value out of the product. And it keeps getting better! Arcade consistently releases new features that make my life easier. Review collected by and hosted on G2.com.

Our competitors have noticed how well it's working for us and have started using the product too. ;)

I haven't found value in the AI video features (yet!) even though they're shaping up to be pretty cool. That said, the Arcade team is iterating quickly and I'm looking forward to seeing where they're going next. Review collected by and hosted on G2.com.

I really like Arcade’s no-code approach for adding walkthroughs to our app. Instead of spending time setting up a traditional tooltip walkthrough, we can create an Arcade ourselves and embed it directly in the app. It gives users an interactive way to explore and understand new features. Review collected by and hosted on G2.com.

My only dislike with Arcade right now is their plan setup. I’d like to be able to include more people on our current plan while still keeping the cost low. Review collected by and hosted on G2.com.

Arcade makes it easy to create interactive demos for both developers and end users, which has been a game-changer for how we visualise and communicate our product. It bridges the gap between technical and non-technical audiences effortlessly. Review collected by and hosted on G2.com.

Honestly, there's nothing I particularly dislike about Arcade — it does exactly what we need it to do and the team have found it really straightforward to use. Review collected by and hosted on G2.com.

I love the automation of basically everything. It was super easy to click and drag, edit, add in sections, change up the formatting/layout and design. Easiest video tool I've used that allows me to create video assets efficiently. Everything was so fast, as well. Great stuff. Review collected by and hosted on G2.com.

Maybe I was missing something, but I did want to change the text style on some videos. I was having an issue when it would create a LinkedIn banner, for example, and some text I wanted just on 1 line would be on 2. And I didn't know how to get it all just on 1 line. Not a big deal. But maybe I was missing something. Review collected by and hosted on G2.com.