Our payroll system is reliable, easy to use, and saves us a lot of time each pay period. The interface is straightforward, reports are clear, and processing payroll has become much smoother. It’s made managing employee payments stress-free and efficient. Communication and customer service is excellent! Review collected by and hosted on G2.com.

Our payroll system has been excellent — it’s easy to use, reliable, and saves us a lot of time. The reports are clear, and processing payroll runs smoothly every time. Honestly, we haven’t encountered any downsides so far! Review collected by and hosted on G2.com.

The reporting is great and the export of journal entries into my accounting software is easy. Review collected by and hosted on G2.com.

There is not a lot of things I do not like. Review collected by and hosted on G2.com.

Customer service is very good. It is a pretty complete program. Review collected by and hosted on G2.com.

I would have liked more training. The interface can be more modern. Review collected by and hosted on G2.com.

We are a multi campus church where each organization is operating as a stand alone 501(c)3. The APS system allows us to process separate payrolls for each organization yet also enables the ability to combine information in ad hoc reports across all entities. Another plus is the ease & ability to move people from one organization to another. Review collected by and hosted on G2.com.

There are a few quirks in the benefit plan setups, but the team helped us with some work arounds and there are planned updates in the development. Would like to see the life insurance plan be reconfigured to use drop downs for the the value of insurance selected. Review collected by and hosted on G2.com.

I appreciate the quick response to any issues or questions, as well as the excellent customer service. We use APS for both onboarding and payroll, and I find it very user-friendly. The instructional videos provided are also a great feature, making it easier to find answers when needed. Review collected by and hosted on G2.com.

In APS Payroll, when you make a change to a record, there is no save button—the changes are applied automatically, and you cannot undo them. This means you have to be very careful to avoid making mistakes. Additionally, I find that the benefits section is not as user-friendly as other parts of the system. Review collected by and hosted on G2.com.

I like the ad features like the text to apply feature, the QR code poster, etc. I also like the onboarding part of APS and how new hires can get sent an email to complete those documents prior to starting. It makes things easier. Review collected by and hosted on G2.com.

I can't delete employees after 24 hours if they didn't actually start with us but you guys do help me with that if i need it done. I also can't make someone inactive on the onboarding part of APS if i choose "former" or "current" employee. It makes me select "never" started with us for it to work. The employee doesn't get deleted otherwise. Review collected by and hosted on G2.com.

Over the past three years, I have submitted numerous requests, and the response time has always been impressively fast. The staff demonstrates a strong understanding of everything related to APS, and if they are ever unsure about something, they make sure to find the answer promptly. Review collected by and hosted on G2.com.

Having worked with APS for nearly three years, I have yet to encounter anything worth complaining about. Although we did experience a minor issue with our scheduler, their team was able to resolve it and get everything running smoothly. Review collected by and hosted on G2.com.

APS provides a very intuitive interface that makes navigation simple even for new users. The platform is stable, reliable, and allows us to manage tasks smoothly without unnecessary complications. The reporting and tracking features are clear and useful, making it easier to follow progress and keep everything organized. Its ability to streamline processes saves both time and effort, which is one of the biggest advantages for daily operations. Review collected by and hosted on G2.com.

While APS is a strong tool overall, there are areas where it could be improved. The customization options are somewhat limited, which means adapting it fully to specific workflows can take extra effort. At times, customer support response can be a bit slow when dealing with more complex issues. Additionally, integrations with third-party tools are functional but not always as seamless as expected, which can require additional manual work to bridge the gaps Review collected by and hosted on G2.com.

I find the customer service from APS great. They are quick to help and respond to my inquiries. The initial setup of APS was also very smooth, which was a relief. I switched to APS because the previous company I used did not offer prepaid checks, which APS does, making it a more complete solution for my needs. Review collected by and hosted on G2.com.

n/a Review collected by and hosted on G2.com.

So easy to use, and the training team made the transition simple! Review collected by and hosted on G2.com.

We've used them for several years, and we have had no issues! Review collected by and hosted on G2.com.