After using the product for some time, this reviewer finds the interface and script design intuitive, which helps lessen customer service workload. There have been no major issues or dissatisfaction noted, but the review lacks specific details on any limitations.
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Appier BotBonnie Reviews (8)
Appier BotBonnie Reviews (8)
Our users have been very happy with the performance. Also, we love the new chat and maketing feature Review collected by and hosted on G2.com.
Overall, I'm generally satisfied. There are still many functions that could be used more effectively. Review collected by and hosted on G2.com.

The interface is easy to understand, and the visual interface allows users to grasp everything at a glance. On the functional side, the intelligent connections can be swapped at any time, which is very convenient. Review collected by and hosted on G2.com.
1. Hope the click interaction can include a function to capture the audience's time before clicking to the URL, allowing users to accurately target the audience.
2. For packaging the audience list, hope to be able to edit upon clicking in, reducing the need for reconfiguration. Review collected by and hosted on G2.com.
The diverse raffle modules and bot response mechanisms, along with a simple and easy-to-understand interface, can help brands execute a variety of creative activities. Review collected by and hosted on G2.com.
Sometimes, it disconnects from Facebook or Instagram, causing the bot to become unusable. I hope the connection with Meta can be made more stable. Review collected by and hosted on G2.com.
The highly flexible chat flow feature allows you to combine any chat modules and interactive scenarios you want. Review collected by and hosted on G2.com.
The API has room for improvement. I look forward to seeing more comprehensive development. Review collected by and hosted on G2.com.
Ready-made social engagement modules for implementation. Thorough customer service for every setting issue. Review collected by and hosted on G2.com.
Contract negotiation on data privacy is very unsmooth. To expand the engagement function requires additional customized service fee. Review collected by and hosted on G2.com.
Good customer communication and product features, with the ability to respond to customer needs promptly. The platform is rich in features and practical, capable of solving customer problems. Review collected by and hosted on G2.com.
Customized pricing is relatively high, and customized arrangements require more time, necessitating more back-and-forth communication. I hope this can be improved. Review collected by and hosted on G2.com.
Friendly for marketers' use, good support from account manager - Linda. Review collected by and hosted on G2.com.
LINE flex functions developing, too expensive to have an extra customized project. Review collected by and hosted on G2.com.