Anova Consulting Group Reviews & Provider Details

Provide ANOVA as much context as you can as you go through the engagement and ensure senior leadership hears the results of the engagement first hand. This analysis provided is best heard with no filters. Review collected by and hosted on G2.com.

The team currently conducts win/loss surveys, providing qualitative insight into advisor and sponsor perceptions during the sales process. This research not only helps the team confront product and training gaps, it also helps the team understand how internal "truths" are not universally true outside company walls. Review collected by and hosted on G2.com.

Have your internal team members identified so you can hit the ground running. Choose both losses AND wins to get the best insights. Include a range of company types, industries, deal sizes, deal types in your interview pool for the most comprehensive approach. If possible, make win/loss analysis a consistent step in your selling process. Review collected by and hosted on G2.com.

Anova provides win/loss (and stalled) interviews with prospects and customers. Their expert consultants and interviewers help solution providers get to the heart of why you win, why you lose and why deals stall (which is happening more and more these days). Rather than relying on feedback from your sales teams, which will be filtered (at best) and biased (in most cases), you will get holistic feedback which includes product, pricing, sales process, competition, and more. Review collected by and hosted on G2.com.

Do it. They know their space well, have a great team, and genuinely want to partner with you. Review collected by and hosted on G2.com.

Anova was hired at a time when we thought that we had a good handle on why we were winning business and we were doing well, but we did not realize that we were leaving deals on the table for reasons that could be rectified easily. We brought in an employee who had worked with Anova at a previous firm and talked about how they enhanced their sales processes as well as increased their close rate significantly. Based on the findings from their research, we were better able to fill gaps in our business which resulted in lost sales, improved our positioning statements to better illustrate our strengths (from understanding why customers choose us as well), and we are now getting ready to begin a client satisfaction survey to better retain the clients who we already have. Review collected by and hosted on G2.com.

We do client satisfaction interviews and reporting with Anova. We use the information to gather feedback from our most valuable client relationships. This feedback allows us to see where we can improve on an engagement and aggregate level. We have been partnered with Anova for ~5 years, so the collected data also functions very well as a tracking study that we can use to identify trends and changes in quantitative and qualitative research gathered Review collected by and hosted on G2.com.

I think it's important to get executive buy-in from your key stakeholders from the very beginning in order to have a successful win-loss program. Without it, the analysis will not get any visibility or traction for change. Review collected by and hosted on G2.com.

The company I was working with at the time needed a better understanding of why we were winning and losing deals. Most prospects/customers don't typically provide us an honest answer so it was important to partner with a third-party company to capture this insight for us. Review collected by and hosted on G2.com.

It's fairly straightforward, if you're looking to continue to move your business forward and have a partner in your corner to help you, then consider Anova Consulting. There is no higher compliment than a senior leader seeing them as an extension of the team and that's a testament to the work Anova Consulting does and how they do it. Review collected by and hosted on G2.com.

The business is always eager to learn more about what the marketplace, clients and prospects, are saying and thinking to ensure we are avoiding complacency, staying ahead of competitors, and most importantly, ensuring we are providing a best-in-class experience end-to-end. To do this, we established a Global Corporate Listening Program that provides 360 insights to the business and helps them to make data-driven strategic decisions. While this can be done in-house, the huge benefit of working with Anova is they help us scale and obtain unbiased / unseen insights that we would not be able to gather ourselves - the latter being the key benefit. Review collected by and hosted on G2.com.

Anova has good functional and domain expertise within their teams. I would recommend considering that and leveraging that to design a strong win/loss, voice of customer, or other program. Review collected by and hosted on G2.com.

Anova helped us gather real insights on our customers - on why we win & lose deals, our strengths and weaknesses as perceived by customers, and our competitive differentiators. With their expertise in interviewing enterprise customers in the markets we serve, Anova helped us design and execute a win/loss interview program to get customer insights. The program helped us gather customer feedback through a neutral, unbiased lens and helped us do it in a scalable way. These insights were helpful for our cross-functional teams including product, sales and marketing. Review collected by and hosted on G2.com.

I would say, have an initial discovery call to figure out the intent and the results that they are looking for. Assess the responses and see what changes can be made. Review collected by and hosted on G2.com.

Reviewing the external advisors/plan sponsors feedback on why they choose John Hancock or not is so crucial for enhancing processes, trainings, and getting buy-in from internal partners on needs. ANOVA team conducting these surveys has really helped the internal teams to understand how to better the processes and understand better what our audience is looking for. Not to mention from the competitive perspective. Review collected by and hosted on G2.com.

Anova is a rock solid option when looking for a 3rd party consultant to execute an enterprise Win/Loss Program. Review collected by and hosted on G2.com.

Working with Anova provides us an external 3rd party which can conduct Win / Loss interviews and generate the respective reporting from those interviews. We use the information to support our business, marketing and sales teams with insights on why we’ve won or lost business across multiple internal lines of business. We also use these insights to support our competitive intelligence efforts to position us against competitors. Review collected by and hosted on G2.com.

I have no significant complaints to offer. Anova automated and self-service reporting and insights capabilities could be better, but they have been improving rapidly. Review collected by and hosted on G2.com.

Understanding our prospective customers' perceptions of our strengths and weaknesses helps our individual sales teams understand how the buy decision was made and evaluate strategies on what they can do next time to ensure success in similar pursuits. Evaluation of feedback at an aggregate level helps our business focus and prioritize areas for improvement as well as strengths to accentuate. Review collected by and hosted on G2.com.