--- title: Andgo Reviews meta\_title: 'Andgo Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how Andgo works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 9 scale: '5' date\_modified: '2026-07-17' parent\_category: name: HR url: https://www.g2.com/categories/hr ---

### Andgo Pros and Cons: Top Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the **automation features** of Andgo, enhancing efficiency and responsiveness in staffing management. [(3 mentions)](https://www.g2.com/products/andgo-systems-andgo/reviews?filters%5Bsentiment_snippet%5D=2018458&qs=pros-and-cons#reviews)

Users value the **efficiency in workflow** that Andgo provides, significantly enhancing staffing and call-out management processes. [(3 mentions)](https://www.g2.com/products/andgo-systems-andgo/reviews?filters%5Bsentiment_snippet%5D=2018462&qs=pros-and-cons#reviews)

Users value the **great customer support** from Andgo, enhancing their experience and resolving issues promptly. [(2 mentions)](https://www.g2.com/products/andgo-systems-andgo/reviews?filters%5Bsentiment_snippet%5D=2018460&qs=pros-and-cons#reviews)

Users find Andgo **very easy to use** , enhancing efficiency and ensuring timely staffing resources for clinical needs. [(2 mentions)](https://www.g2.com/products/andgo-systems-andgo/reviews?filters%5Bsentiment_snippet%5D=2018466&qs=pros-and-cons#reviews)

Users appreciate the **efficiency in attendance management** with Andgo, simplifying call-out management and shift-filling processes. [(1 mentions)](https://www.g2.com/products/andgo-systems-andgo/reviews?filters%5Bsentiment_snippet%5D=2018463&qs=pros-and-cons#reviews)

Users express frustration with the **missing shift organization and cascading confirmation features** in Andgo, affecting usability. [(1 mentions)](https://www.g2.com/products/andgo-systems-andgo/reviews?filters%5Bsentiment_snippet%5D=2018456&qs=pros-and-cons#reviews)

Users find the **lack of cascading shift confirmation** frustrating and desire better departmental organization in shift management. [(1 mentions)](https://www.g2.com/products/andgo-systems-andgo/reviews?filters%5Bsentiment_snippet%5D=2018468&qs=pros-and-cons#reviews)

Users find that **slow performance** in IT support ticket resolutions often requires repeated reminders, hindering efficiency. [(1 mentions)](https://www.g2.com/products/andgo-systems-andgo/reviews?filters%5Bsentiment_snippet%5D=2018461&qs=pros-and-cons#reviews)

### Top Pros or Advantages of Andgo

##### 1. Automation

Users commend the **automation features** of Andgo, enhancing efficiency and responsiveness in staffing management.
[
See 3 mentions
](https://www.g2.com/products/andgo-systems-andgo/reviews?filters%5Bsentiment_snippet%5D=2018458&qs=pros-and-cons#reviews)

See Related User Reviews

AM

Amanda M.

Enterprise (\> 1000 emp.)

4.0/5

"Andgo is great, but there’s still room for improvement."

What do you like about Andgo?

he system is automated to offer out shifts and document call-offs automatically.

RC

Roxanne c.

Enterprise (\> 1000 emp.)

4.5/5

"Efficient and Fair Call out System"

What do you like about Andgo?

The system is efficient ,and fair as it able to blast out multiple needs in a quick and fair way. This has allowed our office to ensure our clinical n

##### 2. Productivity Improvement

Users value the **efficiency in workflow** that Andgo provides, significantly enhancing staffing and call-out management processes.
[
See 3 mentions
](https://www.g2.com/products/andgo-systems-andgo/reviews?filters%5Bsentiment_snippet%5D=2018462&qs=pros-and-cons#reviews)

See Related User Reviews

RC

Roxanne c.

Enterprise (\> 1000 emp.)

4.5/5

"Efficient and Fair Call out System"

What do you like about Andgo?

The system is efficient ,and fair as it able to blast out multiple needs in a quick and fair way. This has allowed our office to ensure our clinical n

KC

Kawana C.

Enterprise (\> 1000 emp.)

5.0/5

"Absolutely Amazing"

What do you like about Andgo?

Andgo has been an incredible addition to our workflow. It eliminates much of the human element in filling shifts, enabling us to be more proactive wit

##### 3. Customer Support

Users value the **great customer support** from Andgo, enhancing their experience and resolving issues promptly.
[
See 2 mentions
](https://www.g2.com/products/andgo-systems-andgo/reviews?filters%5Bsentiment_snippet%5D=2018460&qs=pros-and-cons#reviews)

See Related User Reviews

KP

Kathy P.

Enterprise (\> 1000 emp.)

4.5/5

"TBA - UKG Pro - Andgo Customer"

What do you like about Andgo?

Interface with UKG Pro, Functionality & easy for employees to use. The Andgo team provides great support when needed.

RC

Roxanne c.

Enterprise (\> 1000 emp.)

4.5/5

"Efficient and Fair Call out System"

What do you like about Andgo?

The system is efficient ,and fair as it able to blast out multiple needs in a quick and fair way. This has allowed our office to ensure our clinical n

##### 4. Ease of Use

Users find Andgo **very easy to use** , enhancing efficiency and ensuring timely staffing resources for clinical needs.
[
See 2 mentions
](https://www.g2.com/products/andgo-systems-andgo/reviews?filters%5Bsentiment_snippet%5D=2018466&qs=pros-and-cons#reviews)

See Related User Reviews

KP

Kathy P.

Enterprise (\> 1000 emp.)

4.5/5

"TBA - UKG Pro - Andgo Customer"

What do you like about Andgo?

Interface with UKG Pro, Functionality & easy for employees to use. The Andgo team provides great support when needed.

RC

Roxanne c.

Enterprise (\> 1000 emp.)

4.5/5

"Efficient and Fair Call out System"

What do you like about Andgo?

The system is efficient ,and fair as it able to blast out multiple needs in a quick and fair way. This has allowed our office to ensure our clinical n

##### 5. Attendance Management

Users appreciate the **efficiency in attendance management** with Andgo, simplifying call-out management and shift-filling processes.
[
See 1 mentions
](https://www.g2.com/products/andgo-systems-andgo/reviews?filters%5Bsentiment_snippet%5D=2018463&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Great Partnership!"

What do you like about Andgo?

What I like best about Andgo is the efficiency it has created in our call-out management and shift-fill workflows. We no longer need to manually updat

### Top Cons or Disadvantages of Andgo

##### 1. Missing Features

Users express frustration with the **missing shift organization and cascading confirmation features** in Andgo, affecting usability.
[
See 1 mentions
](https://www.g2.com/products/andgo-systems-andgo/reviews?filters%5Bsentiment_snippet%5D=2018456&qs=pros-and-cons#reviews)

See Related User Reviews

RC

Roxanne c.

Enterprise (\> 1000 emp.)

4.5/5

"Efficient and Fair Call out System"

What do you dislike about Andgo?

I don't like that it doesn't allow for a cascading process around the confirmation of shifts. I would also like to see the shifts coming in organized

##### 2. Shift Management

Users find the **lack of cascading shift confirmation** frustrating and desire better departmental organization in shift management.
[
See 1 mentions
](https://www.g2.com/products/andgo-systems-andgo/reviews?filters%5Bsentiment_snippet%5D=2018468&qs=pros-and-cons#reviews)

See Related User Reviews

RC

Roxanne c.

Enterprise (\> 1000 emp.)

4.5/5

"Efficient and Fair Call out System"

What do you dislike about Andgo?

I don't like that it doesn't allow for a cascading process around the confirmation of shifts. I would also like to see the shifts coming in organized

##### 3. Slow Performance

Users find that **slow performance** in IT support ticket resolutions often requires repeated reminders, hindering efficiency.
[
See 1 mentions
](https://www.g2.com/products/andgo-systems-andgo/reviews?filters%5Bsentiment_snippet%5D=2018461&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Great Partnership!"

What do you dislike about Andgo?

The least helpful aspect has been the support related to IT support tickets. Our team often needs to remind them of our process, which can sometimes s

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AM

Amanda M.

Timekeeping Coordinator

Enterprise (\> 1000 emp.)

8/11/2025

"Andgo is great, but there’s still room for improvement."

4/5

What do you like best about Andgo?

he system is automated to offer out shifts and document call-offs automatically. Review collected by and hosted on G2.com.

What do you dislike about Andgo?

It would be great if the call-in system had more branching options, allowing for more accurate coding in UKG.

It would be beneficial if employees were unable to view shifts beyond the posted timeframe.

It would be helpful if the system could re-notify staff about an open shift three days prior to its start date. Review collected by and hosted on G2.com.

What problems is Andgo solving and how is that benefiting you?

Notifying staff of open shifts and automatically booking employees would improve efficiency and reduce manual scheduling tasks. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

RC

Roxanne c.

HRIS Optimization Manager

Enterprise (\> 1000 emp.)

2/28/2025

"Efficient and Fair Call out System"

4.5/5

What do you like best about Andgo?

The system is efficient ,and fair as it able to blast out multiple needs in a quick and fair way. This has allowed our office to ensure our clinical needs are met quickly , by ensuring we are able to provide the staffing resources efficiently. I also appreciate the support I receive from Andgo when there is an issue. The support is always quick and thoughtful. Staff also find the Andgo software very easy to use. Review collected by and hosted on G2.com.

What do you dislike about Andgo?

I don't like that it doesn't allow for a cascading process around the confirmation of shifts. I would also like to see the shifts coming in organized by department. Review collected by and hosted on G2.com.

What problems is Andgo solving and how is that benefiting you?

Andgo is helping us to solve or inefficiencies around securing our inpatient clinical staff during moments of shortages. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

KC

Kawana C.

Supervisor of Flex Staffing and Scheduling

Enterprise (\> 1000 emp.)

2/20/2025

"Absolutely Amazing"

5/5

What do you like best about Andgo?

Andgo has been an incredible addition to our workflow. It eliminates much of the human element in filling shifts, enabling us to be more proactive with staffing. Andgo allows our end users to plan their work around their lives, rather than having to shape their lives around their work. Review collected by and hosted on G2.com.

What do you dislike about Andgo?

I honestly don't have any dislikes when it comes to Andgo. Andgo has helped our organization streamline our centralized staffing making it easier to fill shifts and manage sick calls. Review collected by and hosted on G2.com.

What problems is Andgo solving and how is that benefiting you?

Andgo is saving us time and allowing us to utilize our resources else where instead of spending hours reaching out to staff to work and taking sick calls. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
AH

Verified User in Hospital & Health Care

Enterprise (\> 1000 emp.)

2/20/2025

"Great Partnership!"

5/5

What do you like best about Andgo?

What I like best about Andgo is the efficiency it has created in our call-out management and shift-fill workflows. We no longer need to manually update sick calls in the scheduling system or spend hours calling staff to see if they would like to pick up shifts. Another incredible benefit is the data we can now obtain related to call-outs and shift fills, allowing for better decision-making and workforce planning. Additionally, the Andgo team has been great to work with—they are excellent partners. Review collected by and hosted on G2.com.

What do you dislike about Andgo?

The least helpful aspect has been the support related to IT support tickets. Our team often needs to remind them of our process, which can sometimes slow down resolutions. Review collected by and hosted on G2.com.

What problems is Andgo solving and how is that benefiting you?

Efficiency it has created in our call-out management and shift-fill workflows. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

KP

Kathy P.

HRIS &amp; IT

Enterprise (\> 1000 emp.)

3/6/2025

"TBA - UKG Pro - Andgo Customer"

4.5/5

What do you like best about Andgo?

Interface with UKG Pro, Functionality & easy for employees to use. The Andgo team provides great support when needed. Review collected by and hosted on G2.com.

What do you dislike about Andgo?

The amount of time it takes to go from insight to production Review collected by and hosted on G2.com.

What problems is Andgo solving and how is that benefiting you?

the automation from a team members absence calls to time card updates Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Gale C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gale C.")
GC

Gale C.

Business Analyst

Enterprise (\> 1000 emp.)

3/26/2021

"Andgo brought our organization into the technology age!"

5/5

What do you like best about Andgo?

Our organization is able to quickly fill open shifts via SMS, IVR and online and they are very innovative in coming up with even better solutions in this ever changing world. Review collected by and hosted on G2.com.

What do you dislike about Andgo?

There really isn't anything I dislike. If our organization has concerns, they are open and willing to come up with solutions to help. Review collected by and hosted on G2.com.

What problems is Andgo solving and how is that benefiting you?

We have solved many organizational challenges over the years including:

1. Offering shifts via SMS, IVR and online rather than manually calling.

2. Greatly reducing the size of our scheduling department.

3. We know weeks/months sooner what shifts are going to be hard to fill.

4. We have streamlined processes due to automation achieved through Andgo.

5. Same day shifts are filled within minutes rather than hours.

6. Schedulers have more time to work with Managers to solve scheduling problems.

7. Annual vacation process is all online where Managers can approve in seniority order with considerations for several leave criteria such as baselines and a vacation levelling formula.

and so much more! Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Heather R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heather R.")
HR

Heather R.

Regional Director, HRIS & Staffing Services

Enterprise (\> 1000 emp.)

3/29/2021

"Automation of manual scheduling tasks made easy!"

5/5

What do you like best about Andgo?

Andgo is very focused on their customer. They will do everything they can to ensure the customer is satisfied, at the same time being very cognizant of what is achievable within budget and timelines. Review collected by and hosted on G2.com.

What do you dislike about Andgo?

My experience working with Andgo has been nothing but positive. Review collected by and hosted on G2.com.

What problems is Andgo solving and how is that benefiting you?

Andgo helped our department send notifications to staff of upcoming vacant shifts. This technology has helped communicate the necessary information to employees letting them know about potential opportunities for them to pick up extra shifts. Benefits have included utilizing our skilled workforce for more value added activities than manually calling employees for upcoming shifts. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Kweku J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kweku J.")
KJ

Kweku J.

Director Human Resources Systems and Analytics

Enterprise (\> 1000 emp.)

4/7/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Andgo Review"

5/5

What do you like best about Andgo?

Andgo provided an innovative solution using automated shift notifications to schedule over 10k staff located in over 100 communities across the province of Saskatchewan. Review collected by and hosted on G2.com.

What do you dislike about Andgo?

We have had a positive experience with Andgo; they have been fast to respond to our needs. Review collected by and hosted on G2.com.

What problems is Andgo solving and how is that benefiting you?

We have a diverse workforce with complex union rules as it relates to scheduling.We were looking for ways to notify staff instantly of available shifts in a matter of minutes. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Jason J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason J.")
JJ

Jason J.

Regional Director - Medical Affairs

Enterprise (\> 1000 emp.)

3/25/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Great Team, Innovative solutions for Workforce Scheduling"

5/5

What do you like best about Andgo?

Great team, great support, innovative products Review collected by and hosted on G2.com.

What do you dislike about Andgo?

I didn't dislike anything. There were broader systemic issues that did not enable the ability to utilize the innovative products to the fullest capabilities. Review collected by and hosted on G2.com.

What problems is Andgo solving and how is that benefiting you?

Health care workforce scheduling. Their product has enabled incredible efficiencies and cost savings as a result. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

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