Getting in touch with a staff member directly is simple. In addition, the procedure of submitting texts and any requests you may have is fully automated and simple via the website. I also requested that transcripts be edited by a member of staff. I am quite pleased with this; out of 29 transcripts, just one (or roughly 80%) needed to be corrected. Review collected by and hosted on G2.com.
When you choose to have a staff member check transcripts, you can see that this is performed by multiple staff members. The ability to select one person to review the transcriptions when all text files are uploaded at once would be helpful. Review collected by and hosted on G2.com.



