G2 reviewers report that Otter.ai excels in user experience, particularly for its seamless integration with platforms like Google Meet and Zoom. Users appreciate the quick meeting summaries and the ease of capturing detailed notes, making it a preferred choice for effective note-taking during meetings.
Users say that Amberscript provides strong customer support, with prompt responses and good communication when questions arise. This level of support is highlighted as a significant advantage, especially for users who value timely assistance and quality output of transcripts.
Reviewers mention that Otter.ai's implementation process is notably straightforward, with many users finding the initial setup simple and intuitive. This ease of setup contributes to a smoother onboarding experience, allowing teams to start using the tool effectively right away.
According to verified reviews, Amberscript shines in its transcription accuracy, particularly with features like the ability to set the number of speakers and use a glossary. Users find these options helpful for maintaining accuracy and accommodating specific vocabulary needs.
G2 reviewers highlight that while both products have similar star ratings, Otter.ai's higher G2 Score reflects greater overall satisfaction among users. The larger volume of recent reviews also indicates that Otter.ai is consistently meeting user expectations in a way that Amberscript has not yet matched.
Users report that while Amberscript offers a variety of languages and good quality work, Otter.ai's collaborative features and ease of use make it a more favorable option for teams looking to enhance their productivity during meetings and discussions.
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
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RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
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