--- title: Amazon WorkMail Reviews meta_title: 'Amazon WorkMail Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 38 reviews by the users' company size, role or industry to find out how Amazon WorkMail works for a business like yours. aggregate_rating: rating_value: 3.6 review_count: 38 scale: '5' date_modified: '2026-06-15' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Amazon WorkMail Reviews **Vendor:** Amazon Web Services (AWS) **Category:** [Email Client Software](https://www.g2.com/categories/email-client) **Average Rating:** 3.6/5.0 **Total Reviews:** 38 ## About Amazon WorkMail Amazon WorkMail is a secure, managed business email and calendar service with support for existing desktop and mobile email clients it gives users the ability to seamlessly access email, contacts, and calendars using Microsoft Outlook, web browser, or native iOS and Android email applications. ## Amazon WorkMail Reviews ### 1. Very good mail system for integration with AWS. **Rating:** 5.0/5.0 stars **Reviewed by:** Igor Z. | Senior DevOps Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2026 **What do you like best about Amazon WorkMail?** Easy to use, easy to configure and maintain. Good integration with other AWS services. Good integration with SSO thru Azure connection. Very good performance. Not expensive at all. **What do you dislike about Amazon WorkMail?** I don't see the downsides. We get exactly what we need **What problems is Amazon WorkMail solving and how is that benefiting you?** create a intra-team mail exchange for automated testing without interacting with huge and hard comapny wide azure mail ### 2. Advantages and disadvantages of workmail **Rating:** 5.0/5.0 stars **Reviewed by:** Ahmed Gomaa H. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2024 **What do you like best about Amazon WorkMail?** best app to communicate with our collages at work ,can sent email via it **What do you dislike about Amazon WorkMail?** ican not use it with out tokken and can not sent linkes in emails and can not conact with any person not work in amazon **What problems is Amazon WorkMail solving and how is that benefiting you?** the Benefits or work maill it is easy to used and can contact with our cilent via it and the problem in work mail can not used it with out tokken ### 3. Amazon WorkMail Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2023 **What do you like best about Amazon WorkMail?** The most helpful about Amazon WorkMail is the Security and Compliance: Amazon WorkMail offers strong security measures to protect your email data. It includes built-in encryption for data in transit and at rest, spam and virus protection, and integration with AWS Identity and Access Management (IAM) for fine-grained access control. It also helps you meet compliance requirements such as HIPAA and GDPR **What do you dislike about Amazon WorkMail?** Learning Curve: If you're accustomed to using a different email service, transitioning to Amazon WorkMail may involve a learning curve for both administrators and end users. Getting familiar with the interface, administration tools, and specific features of WorkMail might require some adjustment. **What problems is Amazon WorkMail solving and how is that benefiting you?** Amazon WorkMail help us on the Simplified Email Management: Amazon WorkMail simplifies email management for organizations. It provides an easy-to-use web-based console for administrators to set up and manage user mailboxes, reducing the administrative burden associated with traditional email infrastructure. This streamlines the process of creating, deleting, and managing email accounts, saving time and effort. ### 4. Secure way to manage your business email and calendaring. **Rating:** 4.5/5.0 stars **Reviewed by:** Burhan K. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2023 **What do you like best about Amazon WorkMail?** It is pretty easy to use I think. You can easily add a new user and manage every single user. Amazon is a nice company itself so it has nice customer support services. If you struggle with anything, you can get help easily. **What do you dislike about Amazon WorkMail?** It is kinda expensive compared to other companies that provide the same service. It is the only thing that I can dislike about it. Despite the cost of it, it is an amazing choice. **What problems is Amazon WorkMail solving and how is that benefiting you?** As a user of Amazon WorkMail, I have experienced the following benefits: Efficient email management: WorkMail has a centralized platform for all my business emails, making it easy for me to organize, search and archive messages. Enhanced security: I appreciate the peace of mind that comes with WorkMail's security measures, such as encryption, which help me comply with privacy regulations. Mobile access: WorkMail allows me to access my email and calendar from any device, giving me the flexibility to stay connected and productive, even when I'm on the go. In short, Amazon WorkMail has significantly improved my email management and communication with colleagues. It has also made my work more secure and cost-effective, allowing me to focus on more important tasks. ### 5. Why I prefer Amazon WorkMail **Rating:** 3.5/5.0 stars **Reviewed by:** Hamza S. | IT Support Engineer & VA, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2023 **What do you like best about Amazon WorkMail?** I am writing to you today to express my enthusiasm for Amazon WorkMail. As an avid user, I have found that this platform offers a multitude of benefits that make it stand out from other email services. First and foremost, Amazon WorkMail offers exceptional security features. The platform is fully compliant with industry standards and regulations, such as HIPAA and SOC2, which gives me peace of mind knowing that my emails and attachments are protected. In addition, Amazon WorkMail also offers great flexibility and scalability. I can easily add or remove users as my team grows and I can also use it with my own domain. This makes it easy for me to manage and maintain my email service. Another aspect that I appreciate about Amazon WorkMail is its user-friendly interface. The platform is easy to navigate and has a clean and modern design, which makes it easy for me to stay organized and on top of my emails. Finally, Amazon WorkMail also integrates seamlessly with other Amazon Web Services, such as Amazon S3 and Amazon WorkDocs. This allows me to easily share and collaborate on documents with my team. Overall, I highly recommend Amazon WorkMail to anyone looking for a reliable and secure email service that offers great flexibility and scalability. **What do you dislike about Amazon WorkMail?** While I do appreciate some aspects of the platform, I have encountered several issues that have caused me dissatisfaction. First and foremost, I have experienced poor customer support from Amazon WorkMail. I have had to wait for long periods of time to receive assistance with technical issues and the solutions provided were often not effective. Additionally, I have found that the platform's search functionality is lacking. It can be difficult to find specific emails or attachments, and the search results are not always relevant. Furthermore, I have found that Amazon WorkMail can be slow and unresponsive at times. This has caused delays in my work and has been a source of frustration. Another aspect that i dislike is the pricing, the cost of the platform can be expensive for small businesses or for personal use. I understand that these issues may not be applicable to everyone, but I wanted to bring them to your attention as they have greatly impacted my experience with Amazon WorkMail. **What problems is Amazon WorkMail solving and how is that benefiting you?** As a user, I have found that Amazon WorkMail effectively addresses several key problems that are common to email services. One of the main issues it solves is the need for secure and compliant email communication. Amazon WorkMail is fully compliant with industry standards such as HIPAA and SOC2, which gives me peace of mind knowing that my emails and attachments are protected.In summary, Amazon WorkMail has greatly benefited me by providing a secure, flexible, and user-friendly email service that effectively addresses key problems and improves my work productivity. ### 6. Very responsive, easy to use and cost-effective **Rating:** 4.5/5.0 stars **Reviewed by:** Muhammad N. | Master Thesis Student, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2023 **What do you like best about Amazon WorkMail?** Amazon WorkMail is a managed email and calendar service that provides users with secure and scalable communication and collaboration capabilities. Some benefits of using Amazon WorkMail include: Improved security: Amazon WorkMail uses multiple layers of security to protect data and ensure compliance with industry standards. Increased productivity: The service provides users with tools to manage and organize their email and calendar and the ability to share calendars and schedule meetings. Cost-effective: Amazon WorkMail is a pay-as-you-go service, which means you only pay for what you use. Easy to use: The service is easy to set up and manage and integrates with existing email clients, such as Microsoft Outlook and Apple Mail. Flexibility: Amazon WorkMail can be used on multiple devices and platforms, including PC, Mac, iOS and Android. Reliability: Amazon WorkMail is built on the same infrastructure that powers Amazon.com, which provides high availability and durability of your email data. **What do you dislike about Amazon WorkMail?** Limited customization options: Some users may find that they are unable to fully customize the look and feel of their email and calendar to match their specific needs. Limited integrations: Amazon WorkMail can integrate with some email clients, such as Microsoft Outlook and Apple Mail, but it may not integrate with other third-party applications or services that some users require. Additional cost for additional features: While Amazon WorkMail is a pay-as-you-go service, some advanced features may require additional costs which may not be budget-friendly for some users. Limited support for certain email clients: Amazon WorkMail may not support certain email clients, like Microsoft Outlook for Mac, which could be a limitation for users who prefer to use that specific client. Limited control over email data: Some users may prefer to have more control over their email data and where it is stored, and may not feel comfortable with storing their data on Amazon's servers. **What problems is Amazon WorkMail solving and how is that benefiting you?** Security: Amazon WorkMail provides multiple layers of security to protect data and ensure compliance with industry standards, which helps organizations to secure their sensitive information from unauthorized access and breaches. Productivity: Amazon WorkMail provides users with tools to manage and organize their email and calendar, as well as the ability to share calendars and schedule meetings, which helps to increase productivity and reduce the time and effort required to manage communication and collaboration. Cost-effectiveness: Amazon WorkMail is a pay-as-you-go service, which means you only pay for what you use, which can help organizations to save money on communication and collaboration costs. Scalability: Amazon WorkMail can be easily scaled to meet the needs of businesses and organizations of all sizes, which means that it can grow with your organization as your needs change. Accessibility: Amazon WorkMail can be used on multiple devices and platforms, including PC, Mac, iOS and Android, which means that users can access their email and calendar from anywhere and on any device. ### 7. Organized, easy to uses **Rating:** 4.5/5.0 stars **Reviewed by:** Jeric C. | Customer Success Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2023 **What do you like best about Amazon WorkMail?** Amazon WorkMail automatically encrypts all of my data at rest with encryption keys. **What do you dislike about Amazon WorkMail?** I can tell you that Amazon WorkMail has received generally positive reviews and has been widely adopted by businesses as a reliable and secure email and calendar service. It is possible that some users may have had negative experiences with WorkMail or may not have found it to be the best fit for their specific needs, but this would be subjective and would depend on the individual circumstances of each user. **What problems is Amazon WorkMail solving and how is that benefiting you?** Amazon WorkMail is a managed email and calendar service that is designed to provide businesses with a secure and scalable solution for email and calendaring. With WorkMail, businesses can access their email and calendar from any device, including desktop computers, laptops, tablets, and smartphones. ### 8. One the best solution for me to use as email hoster **Rating:** 5.0/5.0 stars **Reviewed by:** Andrey B. | DevOps Engineer, Medical Devices, Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Amazon WorkMail?** Easy to administer for and simple navigations, The price when you pay for exactly what you want. Compatible with Google Workspace Easy setup and integration with AWS services such as Amazon S3 and Amazon WorkDocs **What do you dislike about Amazon WorkMail?** The starting storage is only 50GB There is no support of Mobile apps, The Amazon WorkMail can be slow and unresponsive sometimes. The price is far too expensive **What problems is Amazon WorkMail solving and how is that benefiting you?** With WorkMail, businesses can access calendars and mails from all devices, such as personal PC and mobile devices. Because Amazon WorkMail is super fast, it helps my collegues to manage and scale their emails faster. ### 9. More Elegant UI **Rating:** 3.5/5.0 stars **Reviewed by:** Selçuk K. | Senior DevOps/TechOps Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2023 **What do you like best about Amazon WorkMail?** I like strong infrastructure that feature make me feel system base can scale more as much as client requested.Also like to easy configuration for adding domains **What do you dislike about Amazon WorkMail?** GUI is not so much useful for many other third party integration , if users can extend features to be done their daily works more fast and flexible way could be more awasome. **What problems is Amazon WorkMail solving and how is that benefiting you?** Amazon workMail solves that fast , easy and secure mail infrastructure for companies who do not want to think about how to scale their mail servers etc. With reliable system. ### 10. My Experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Amazon WorkMail?** I love using the filter function through which we can filter & sort the emails, moreover, the email delivery is 100% in terms of email and newsletter also love the desktop application which gives a very immersive UI experience. **What do you dislike about Amazon WorkMail?** It still lacks a mobile application, which can be difficult to navigate to add a third-party email client. **What problems is Amazon WorkMail solving and how is that benefiting you?** We use WorkMail for our company since we use AmazonWorkmail as a service provider for better efficiency and good client retention throughout the team which increases our productivity. ### 11. Secure mail client but a bit Backdated **Rating:** 4.0/5.0 stars **Reviewed by:** MD S. | Deliverability & Compliance Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2023 **What do you like best about Amazon WorkMail?** Amazon provides the webmail service within competitive price range and offers advanced features including security, authentication protocols. **What do you dislike about Amazon WorkMail?** I really don't like the UI of Amazon mail and ints not well integrated like it's competitors **What problems is Amazon WorkMail solving and how is that benefiting you?** They provide webmail security with a cheaper price plan that helps for small businesses a lot ### 12. My Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2022 **What do you like best about Amazon WorkMail?** Great secure email, with minimum UI & 100% delivery rate which indeed helps to navigate and increase productivity which helps us navigate & reach more potential customers. **What do you dislike about Amazon WorkMail?** WorkMail currently doesn't have a mobile-based application which in terms makes things a little tough but can be opened using mobile-based browsers. **What problems is Amazon WorkMail solving and how is that benefiting you?** Our reach for sales increased by almost 35% since starting to use Amazon WorkMail, because of its faster delivery and better filtering functions which helps us combat spam emails. ### 13. My Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2022 **What do you like best about Amazon WorkMail?** I love the rustic design, and the mail is secured and easy to use with minimal UI and more importantly best servers for 100% successful delivery of any email or newsletter. **What do you dislike about Amazon WorkMail?** Currently doesn't have any application for mobile, the user experience is bad considering the web-based version. **What problems is Amazon WorkMail solving and how is that benefiting you?** We use Amazon WorkMail for business purposes, our whole architecture and our team use it for better efficiency and good customer service ### 14. When are you gonna get serious? **Rating:** 1.0/5.0 stars **Reviewed by:** Jon C. | CEO Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2022 **What do you like best about Amazon WorkMail?** AWS is absolutely killer in terms of presenting operational tools for businesses and doing based on internet RFCs. Out of the many services they provide, it is great that they have offerings that let businesses run virtually and securely. I can see great thought was used in creating the platform. Most of the services are for devops but 10% approx are useful business tools. **What do you dislike about Amazon WorkMail?** Different functions are in bad shape. Am not speaking from a developer standpoint and looking at business tools. AWS Workmail is great in its framework and reliability but whoever manages that product line is letting it flounder. The product has basic flaws in it. If you need to get fancy with SMTP configuration for outbound email control, forget it. Their SES interface and workmail outbound is useless. I need to specify outbound to Trendmicro Hosted filtering and AWS cant do it. they tried to give me a workaround that was about 50 steps on the AWS side, and then I had to double my licenses to trendmicro because part of the workaround was to create a mail. domain name. And my favorite so far is they do not have the ability to use DLists. You can create them but they fail if the DList has internal and external emails in it. They say they are working on it but 5 years into the release of the service and they can't even do a basic function that Off365 and Google easily handles. If you are going to provide competing services, they at least need the basics.... I have 13 companies managed under AWS WOrkmail. if nothing is done soon, I have to move them to Google... **Recommendations to others considering Amazon WorkMail:** na **What problems is Amazon WorkMail solving and how is that benefiting you?** AWS Workmail and other AWS services would be an excellent answer to Microsoft or Google. They have technical capabilities: S3 storage, virtual desktops and servers, Domain registration, DNS management... EVERYTHING you need to create a virtual network for clients. If the services lack basic features or direction, then it's useless to use AWS as a platform. ### 15. It works and it can be the future of work **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2023 **What do you like best about Amazon WorkMail?** Seamlessly access to email, contacts, and calendars **What do you dislike about Amazon WorkMail?** Not many resellers know about it and need more support. **What problems is Amazon WorkMail solving and how is that benefiting you?** encryption of the data at rest with encryption keys you control ### 16. Great mailing service for enterprises **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2023 **What do you like best about Amazon WorkMail?** Streamlined messaging and calendar management **What do you dislike about Amazon WorkMail?** Fewer features compared to known competitors **What problems is Amazon WorkMail solving and how is that benefiting you?** Having a secure global address book ### 17. Webclient is far behind others and does not receive updates or new features **Rating:** 1.5/5.0 stars **Reviewed by:** Josue C. | Sales Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2021 **What do you like best about Amazon WorkMail?** If you use WorkMail with a desktop client like Outlook or Thunderbird, I think it will be fine for you. At this time, I've never had any problems using Mozilla Thunderbird, and it syncs fast. Configuration was not a big problem. **What do you dislike about Amazon WorkMail?** The web client is far behind others like Gmail, Outlook, Fastmail, etc. For me, it's like it was from a decade ago. External email images often do not load (when using a desktop client, it is Ok). In general, the web client seems slow and does not offer an easy way to accomplish anything. Managing contacts in the Address Book is not intuitive, and drag and drop sometimes do not work as expected. There is no "Archive" button like in other email clients. **Recommendations to others considering Amazon WorkMail:** If you plan to use the email client, consider Fast Mail, Gmail for business, or Outlook. If you plan to use a desktop or mobile client, you will be fine. **What problems is Amazon WorkMail solving and how is that benefiting you?** WorkMail is fine if you are using an email client. If you plan to use the web client interface, I suggest you consider other options. ### 18. Great service in affordable price **Rating:** 4.5/5.0 stars **Reviewed by:** Sonam V. | Email Marketing Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2021 **What do you like best about Amazon WorkMail?** Work mail is a very secure app for office work. It's a simple to use and clean interface. We never have to worry about our conversations. The Layout is very nice. You do not get a lot of spam emails in workmail. **What do you dislike about Amazon WorkMail?** I have tried to open it by my phone, and the email does not open well. I still get lots of spam in my inbox. **What problems is Amazon WorkMail solving and how is that benefiting you?** You can see native iOS and Android email applications. It has only genuine and meaningful mail in the inbox rather than spam emails. ### 19. The most pathetic email hosting service available in the market. (September 19th, 2021) **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2021 **What do you like best about Amazon WorkMail?** Nothing really. Almost hard to believe that the most valuable tech company on this planet created this product. **What do you dislike about Amazon WorkMail?** 1. Emails and replies appear as separate threads. 2. Sometimes emails disappear on their own. 3. Calendar/ Scheduling capabilities are atrocious. **Recommendations to others considering Amazon WorkMail:** Go with Google WorkSpace. You will save yourself a ton of time. **What problems is Amazon WorkMail solving and how is that benefiting you?** Nothing. Period. STAY AWAY. ### 20. WorkMail is great for small business at least **Rating:** 3.5/5.0 stars **Reviewed by:** Konstantin V. | Software Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2017 **What do you like best about Amazon WorkMail?** I like easy integration with the REST AWS services (e.g. SES, S3, DynamoDB, Lambda) **What do you dislike about Amazon WorkMail?** Amazon doesn't provide the cases of WorkMail usage by big enterprises. I want to know the current adoption rate. **Recommendations to others considering Amazon WorkMail:** Don't use quick configuration - it will create MailDirectory by default. It is not possible to use it for SSO. Use Simple directory at least. **What problems is Amazon WorkMail solving and how is that benefiting you?** Mail service as a service :) Exchange journaling. SSO by using AWS SimpleAD ### 21. Great, easy to use interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2020 **What do you like best about Amazon WorkMail?** Simple to use, clean interface and very fast. The web server responds quick and forwards over information submitted through contact forms on our website without fail. You can easily readjust the window size and collapse the leftside menu bar for a bigger viewing area. **What do you dislike about Amazon WorkMail?** If you're not technically savvy it may be difficult to setup but Amazon has great user guides with step by step help. I'd estimate someone with an IT background could set it up in as little as 15 minutes but could take up to an hour or more if you're not familiar with this type of work. The other thing I dislike is that the preview pane is too small as it divides the screen almost in half, top and bottom. I believe you can set it up so the split is left and right but I haven't tried that yet. I also haven't seen a feature to put a custom skin or color on Workmail although the default green isn't too bad. *EDIT - So I've switched the view to split the screen left to right and it is much better than top to bottom. **What problems is Amazon WorkMail solving and how is that benefiting you?** Allows me to quickly send and receive email. I can subscribe to RSS feeds for my favorite news sources which is easy to do as well. Having email come through in almost real time allows for the most efficient response processes to determine whether or not it is important to respond or can be deleted. ### 22. Great, straightforward business mail service **Rating:** 4.0/5.0 stars **Reviewed by:** Russell W. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2020 **What do you like best about Amazon WorkMail?** There's very little complexity yet plenty of functionality. If you use Route53 the DNS setup is simple and support for dmarc and SPF taken care of easily. Add journalling at no cost, various email flow tools, nifty mobile device management and we found the spam filters excellent. Set-up and use of Outlook as the client was good too. **What do you dislike about Amazon WorkMail?** The web client is a bit clunky, perhaps no more than others I guess and it is functional. The biggest challenge is that you can get the Exchange equivalent for the same price. I prefer Workmail, but it might be hard to justify why you would not use the de facto standard. **What problems is Amazon WorkMail solving and how is that benefiting you?** Secure business email with all the required calendar sharing features. Workmail was very easy to set up and there's zero administration needed. ### 23. Good and affordable E-Mail service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2020 **What do you like best about Amazon WorkMail?** Affordable, easy to setup, integrated with other AWS Services **What do you dislike about Amazon WorkMail?** Two factor authentication not possible without Azure Active directoy (which is too expensive) **Recommendations to others considering Amazon WorkMail:** Good tool for quick setup **What problems is Amazon WorkMail solving and how is that benefiting you?** E-Mail communicaton ### 24. Secure but not very convenient **Rating:** 3.0/5.0 stars **Reviewed by:** Nicole S. | Graduate Teaching Assistant, Research, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2019 **What do you like best about Amazon WorkMail?** I think the main benefit of using Amazon WorkMail is that is very secure and unlikely to be infiltrated. We work with sensitive information that needs to be kept protected and Amazon WorkMail is a great option for that. We never have to worry about our conversations and information being breached. **What do you dislike about Amazon WorkMail?** It is pretty difficult to integrate Amazon WorkMail with other devices like your phone or computer. When I added my WorkMail to my phone, which was a tricky process, I was forced to add a password to my device which I did not want to do. Adding WorkMail to my computer was also a lengthy and complicated process, which seemed a little excessive. I understand that security is a priority with Amazon WorkMail but several of the barriers to easy use have disrupted the ways I use my phone and computer and make it more difficult to access my email. **Recommendations to others considering Amazon WorkMail:** If you work with a lot of sensitive information on individuals or organizations, Amazon WorkMail will provide better security and protection than typical email servers. It is a little bit of a hassle to set up but it worth the risk aversion. **What problems is Amazon WorkMail solving and how is that benefiting you?** Amazon WorkMail is good for communicating confidential information between coworkers or with clients, as we work with large amounts of data and private information. It is reassuring to know that our information is protected given how secure Amazon WorkMail is compared to other email servers. ### 25. it is simply a good mail provider **Rating:** 3.0/5.0 stars **Reviewed by:** andrea f. | office secretary, Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2019 **What do you like best about Amazon WorkMail?** Amazon workmail is a very reliable provider of costs I have never had any problems sending and receiving emails through this provider. the layout is very nice It is very easy to understand and even for a novice user it is possible to use it. **What do you dislike about Amazon WorkMail?** perhaps the only noteworthy problem I had with Amazon workmail was to integrate it with some mail clients that had difficulty synchronizing **Recommendations to others considering Amazon WorkMail:** how much they are economically as a value for money is very advantageous I recommend it especially from an economic side **What problems is Amazon WorkMail solving and how is that benefiting you?** now I can send mail via Amazon workmail Give me the phone or from other locations In fact it can be fully integrated with other devices such as Android or IOS phones. ### 26. A good corporate email option for SMEs **Rating:** 4.0/5.0 stars **Reviewed by:** ehilemar a. | engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2019 **What do you like best about Amazon WorkMail?** I really like Amazon Workmail because for SMEs it is a very comfortable solution, this tool allows me to use both the company directory and the application itself and migrate emails, work meetings or notes from the local server. Its platform is very simple to use, it is fast and meets all the basic needs that a corporate email should have. It's great that Outlook users can use Workmail from that platform using the same credentials. As for the security that this application has, it is very complete since it has a data encryption technology with SS technology, with this companies can perform a series of actions with a view to protecting their data, such as device locks or definition of requirements in security passwords. **What do you dislike about Amazon WorkMail?** I do not like that many emails containing images are not displayed correctly, since more than once I have received images with redirection links and they are not seen correctly. Another negative point is the few languages that this platform has available, for example for Spanish-speaking users, the Spanish language is not available. Workmail does not have as many tools as those offered by other emails of the same competition, this means a disadvantage for this software. **Recommendations to others considering Amazon WorkMail:** I recommend all Workmail users to use this messaging software to implement it in SMEs where they need a corporate email that meets the basic needs. **What problems is Amazon WorkMail solving and how is that benefiting you?** With Workmail I have been able to create all my employees corporate emails successfully. I can schedule tasks on your calendar to do your daily activities. Also thanks to its simplicity I can use it in older devices without many technical capabilities without affecting the other processes I am working on. ### 27. workmail mail server aws an economical option. **Rating:** 1.0/5.0 stars **Reviewed by:** Gustavo N. | frontend programmer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2019 **What do you like best about Amazon WorkMail?** A tool of amazon web services, has a different and simple interface, which only serves for email and calendar. Configuring is extremely easy and fast to do through the console of amazon web services. If they are implementing your solution in amazon's servers with route53, it updates the records automatically, so it makes the implementation work much easier. Really a simple application to send and receive emails. Its price is lower than its competitors so if you are implementing with aws is an option to send and receive mail. **What do you dislike about Amazon WorkMail?** I think amazon workmail is very much behind other competitors like google suite or Microsoft Outlook. Its interface is complicated to understand, it doesn't present any kind of innovation and I really consider it to be a very mediocre tool. I have had problems to open emails, which do not load completely. Besides all this is not integrated with other applications, so it is a mail isolated from any other functionality. I find it tedious to have to open the mail from a specific link. I have tried to open by my phone and the interface is different, the emails do not open well, just this in the beta version so it does not have full functionality. really amazon has a long way to go. **Recommendations to others considering Amazon WorkMail:** If you are using aws you can use amazon workmail, it is an economical service that integrates with your aws implementation. **What problems is Amazon WorkMail solving and how is that benefiting you?** We use it to send and receive corporate emails since we are implemented in the AWS cloud. ### 28. Simple and Effective (Although Nothing More!) **Rating:** 3.5/5.0 stars **Reviewed by:** Ryan E. | IT and Systems Executive, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2018 **What do you like best about Amazon WorkMail?** Amazon Web Services WorkMail is incredibly easy to set up and maintain given its enterprise grade mail features such as the inclusion of the Exchange protocol. It is also very simple to use, meaning end-users will have very few problems using the service, despite, most probably, having never used it before given its currently limited uptake. Furthermore, the pricing seems fair for what the service is - it's certainly not an absolute steal, but I wouldn't say that's overpriced by any means. **What do you dislike about Amazon WorkMail?** While delivering a solid and scalable enterprise email solution, Amazon Work Mail does not go above and beyond in the email world. It does indeed lack any degree of innovation, and does not seem to offer anything new compared with the existing market leaders in the hosted email industry. Having said that, this isn't necessarily a bad thing given its typical enterprise use where familiarity and stability is typically favoured over bleeding edge innovation. **Recommendations to others considering Amazon WorkMail:** Given the low cost and high flexibility of the product, just try setting up an account and have a play with the software to gain your own thoughts on it! **What problems is Amazon WorkMail solving and how is that benefiting you?** Amazon WorkMail is used in our business to provide enterprise grade email to our clients extremely quickly and thus flexibly, ensuring that we are able to deliver a service as soon as the boarding call is complete. The benefits of this are numerous, including pleasing our clients with our impressive implementation times, saving IT department time due to the quick setup facilities of Amazon WorkMail and most importantly the ability to deliver a service that scales with our clients demands, being able to promptly add and remove accounts at the touch of a button. ### 29. Better than G Suite and Microsoft Outlook **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2018 **What do you like best about Amazon WorkMail?** The interface, which is just like Amazon in that it's easy and intuitive. The responsive design makes it easy for me to stay on top of my mail on the go. **What do you dislike about Amazon WorkMail?** That more poeple don't know about the product **What problems is Amazon WorkMail solving and how is that benefiting you?** Commuication, visibility, transparency, and collaboration -- and all have been increased!! ### 30. Amazon WorkMail is awesome! ! ! ! ! ! ! **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor S. | Principal Secretary, Law Enforcement, Enterprise (> 1000 emp.) **Reviewed Date:** January 03, 2018 **What do you like best about Amazon WorkMail?** Amazon WorkMail is very fast, super easy to use, helps with organization, always updates without any trouble, you do not get alot of spam emails, and not to mention who doesn't like AMAZON products? **What do you dislike about Amazon WorkMail?** I can honestly say that I do not have any complaints. Once I figured the system out and what all it does I absolutely love it! ! ! ! ! ! ! ! ! ! ! **Recommendations to others considering Amazon WorkMail:** Anything that AMAZON has is amazing!!!!!! **What problems is Amazon WorkMail solving and how is that benefiting you?** Not having to be on the chat constantly, helps organize my millions of emails, groups of people that you email a lot can be put into one group so that you do not have to type their names every time you start a new email. Emails come in and go out very quickly instead of waiting around to send and receive. ### 31. Unworthy of AWS label **Rating:** 0.5/5.0 stars **Reviewed by:** Guido L. | Managing Director, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2018 **What do you like best about Amazon WorkMail?** The web client does what it should do. You can edit and send mails. High volumes of mails are no problem. **What do you dislike about Amazon WorkMail?** IMAP: seems to be not working. Outlook: close to impossible to get working. iOS: hard to configure and intermittent time outs / slow downloads. POP3: not supported. Web client: it does not work on a small mobile screen. Web client: having 10K of calendar items it takes 1 minute to load the calendar. **Recommendations to others considering Amazon WorkMail:** When you only need a web client for mails and have <50 users, it is OK. Otherwise I would consider another product which are similarly priced. **What problems is Amazon WorkMail solving and how is that benefiting you?** Migrate away from on-premise Exchange 2013 server with 20 users. No benefits realized; switched back to on-premise Exchange and will try Exchange Online as alternative. ### 32. Amazon WorkMail Reivew by Daniel **Rating:** 4.0/5.0 stars **Reviewed by:** Daniel M. | Marketing Analyst, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2018 **What do you like best about Amazon WorkMail?** Great interface and easy to use. I think it's a great alternative to Outlook if you don't need all the features that come with Outlook. **What do you dislike about Amazon WorkMail?** There's not much to dislike. My biggest annoyance is sometimes the format is weird after pasting an excel table. **What problems is Amazon WorkMail solving and how is that benefiting you?** I think the biggest benefit is cost reduction changing from other products like Outlook. ### 33. It's ok, but not super better than your outlook **Rating:** 2.5/5.0 stars **Reviewed by:** network i. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2018 **What do you like best about Amazon WorkMail?** Fast, sometimes other email clusters has some time gap, but **What do you dislike about Amazon WorkMail?** As normal office worker, cannot feel difference with normal email sysrem **What problems is Amazon WorkMail solving and how is that benefiting you?** if you are used to google product, it is basically same-easy to be adapted. but i cannot say it is a benefit actually, cause you just can use google... ### 34. Decent workfloe **Rating:** 3.5/5.0 stars **Reviewed by:** Reeham N. | Lead Data Scientist/Analytics Manager, Investment Banking, Enterprise (> 1000 emp.) **Reviewed Date:** February 13, 2018 **What do you like best about Amazon WorkMail?** Functionalities of mail, ie multiple clients and such **What do you dislike about Amazon WorkMail?** Security, I still get lots of spam in my inbox. **What problems is Amazon WorkMail solving and how is that benefiting you?** Sharing notebooks of code ### 35. Interesting products **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2018 **What do you like best about Amazon WorkMail?** All of the great thing you get in the product **What do you dislike about Amazon WorkMail?** Nothing everything is going well so for **Recommendations to others considering Amazon WorkMail:** Don't be afraid to try something new and different to improve your business **What problems is Amazon WorkMail solving and how is that benefiting you?** How to get more done ### 36. Amazon WorkMail Simple, Robust and Easy To Use **Rating:** 4.0/5.0 stars **Reviewed by:** Oliver H. | Founder, Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2016 **What do you like best about Amazon WorkMail?** AWS WorkMail is incredibly easy to to configure, with just few clicks you have a solid, enterprise grade mail service for your business. If you are already using Route53 to host your domain then all the MX, SPF and DKIM records are added automatically. I also like the fact that AWS WorkMail uses the Exchange protocol meaning integrations with Microsoft Outlook and the OS X mail client are totally seamless, providing a great alternative to hosting your own mail services. **What do you dislike about Amazon WorkMail?** Unfortunately AWS WorkMail does not support POP3 or IMAP connections meaning you do need to use an exchange compatible mail client such as Outlook and I have yet to be able to get this to work on Linux, though there is a web mail address that you can load in any modern browser. This also poses a problem if you wanted to use the mailbox in any kind of automation that requires a POP3 or IMAP connection. **Recommendations to others considering Amazon WorkMail:** Be careful if you need to support Linux clients as they will need to use the web mail client as apposed to a desktop client. It is compatible with OS x though. **What problems is Amazon WorkMail solving and how is that benefiting you?** I wanted to have reliable mail service for my company that is scalable and easy to manage. Using AWS WorkMail means I don't need to waste time looking after my own mail server. AWS WorkMail also allows me to access my company mail from anywhere I access to the Internet and a web browser ### 37. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2018 **What do you like best about Amazon WorkMail?** I like the availability to ise this applicstion with all my other work apps **What do you dislike about Amazon WorkMail?** There is a steep lwarning curve for aome of our less technical wmployeesemployees **What problems is Amazon WorkMail solving and how is that benefiting you?** Na ### 38. Amazon WorkMail Is Solid If Unexciting **Rating:** 4.5/5.0 stars **Reviewed by:** Jordan Z. | Managing Director - CEO, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2016 **What do you like best about Amazon WorkMail?** Amazon WorkMail is a great alternative for a business that needs scalable email without all of the bells and whistles. It is particularly useful if you are already using Amazon WorkSpaces or WorkDocs. Amazon WorkMail works with all major mobile devices and operating systems that support the Exchange ActiveSync protocol, including the Apple iPad, Apple iPhone, Amazon Kindle Fire, Android, Windows Phone, and BlackBerry 10. You can access Amazon WorkMail from Microsoft Outlook on Windows. You must have a valid Microsoft Outlook license to use it with Amazon WorkMail, **What do you dislike about Amazon WorkMail?** If you are not using AWS for something else that are incremental costs to using WorkMail. In addition, Amazon WorkMail requires one directory (you're limited to two AWS Directory Service directories per region) and one VPC (you're limited to a total of 5 VPCs per AWS region) **Recommendations to others considering Amazon WorkMail:** If you are on AWS with something else already, and don't have G Suite or O365 this is a perfectly good alternative. Amazon WorkMail and Amazon WorkDocs can also be purchased together for $6 per user per month, when used in the same region **What problems is Amazon WorkMail solving and how is that benefiting you?** We have found that Amazon WorkMail is a secure, managed business email and calendaring service with support for existing desktop and mobile email clients. You can access your email, contacts, and calendars using Microsoft Outlook, your browser, or their native iOS and Android email applications. You can integrate Amazon WorkMail with your existing corporate directory and control both the keys that encrypt your data and the location in which your data is stored. ## Amazon WorkMail Discussions - [Is Amazon WorkMail SaaS?](https://www.g2.com/discussions/is-amazon-workmail-saas) - 1 comment - [View Amazon WorkMail pricing details and edition comparison](https://www.g2.com/products/amazon-workmail/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-23+02%3A53%3A03+-0500&secure%5Bsession_id%5D=1e1de25b-5b75-4dfd-a5f7-8714640c293a&secure%5Btoken%5D=eba9a948d5036ad1bb18533cf9f27cd034d047973a8f2f3c29026382d1cbb617&format=llm_user) ## Amazon WorkMail Integrations - [Amazon CloudWatch](https://www.g2.com/products/amazon-cloudwatch/reviews) ## Amazon WorkMail Features **Inbox Tools** - Unified Inbox - Filters - Reminders - Notifications **Coordination Tools** - Calendar - Contacts - Task Management **Software Options** - Desktop Application - Mobile Application **Email Client - Agentic AI** - Autonomous Task Execution - Cross-system Integration ## Top Amazon WorkMail Alternatives - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - 4.5/5.0 (3,408 reviews) - [Thunderbird](https://www.g2.com/products/thunderbird/reviews) - 4.3/5.0 (333 reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - 4.6/5.0 (5,520 reviews)