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Compare Amazon WorkMail and Microsoft Outlook 
At a Glance
Market Segments
Small-Business (66.7% of reviews)
Enterprise (38.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Amazon WorkMail
Star Rating
(37)3.6 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Amazon WorkMailMicrosoft Outlook
Star Rating
(3,304)4.5 out of 5
Market Segments
Enterprise (38.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft OutlookSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Outlook excels in overall user satisfaction, boasting a significantly higher score compared to Amazon WorkMail. Users appreciate its comprehensive features, such as integrated email, calendar, and task management, which streamline daily workflows.
- Users say that Microsoft Outlook's implementation process is notably smooth, with many highlighting the intuitive onboarding experience. This ease of setup allows users to quickly adapt and start utilizing its advanced features, like meeting room booking and rule creation for email classification.
- Reviewers mention that while Amazon WorkMail offers solid security features, including built-in encryption and spam protection, it falls short in overall functionality compared to Outlook. Users find it primarily useful for basic email communication, lacking the robust features that enhance productivity.
- According to verified reviews, Microsoft Outlook shines in user experience, with many praising its user-friendly interface and the ability to manage multiple tasks efficiently. Users report that it integrates well with existing systems, making it a preferred choice for both personal and professional use.
- G2 reviewers highlight that Amazon WorkMail is easy to use for basic email tasks and user management, but it struggles with advanced features. Users appreciate the customer support but feel that the platform does not offer the same level of functionality as Outlook, particularly in areas like task management and calendar integration.
- Users report that Microsoft Outlook's mobile application is well-received, allowing for seamless access to emails and calendars on the go. In contrast, Amazon WorkMail's mobile experience is seen as lacking, with users expressing a desire for more robust features to enhance mobile productivity.
Pricing
Entry-Level Pricing
Amazon WorkMail
No pricing availableMicrosoft Outlook
No pricing availableFree Trial
Amazon WorkMail
No trial information availableMicrosoft Outlook
No trial information availableRatings
Meets Requirements
7.2
30
9.2
2,571
Ease of Use
8.3
30
9.0
2,642
Ease of Setup
7.7
11
9.1
826
Ease of Admin
7.7
11
8.6
311
Quality of Support
7.5
27
8.6
2,101
Has the product been a good partner in doing business?
7.9
11
8.9
292
Product Direction (% positive)
6.7
28
8.5
2,503
Features by Category
Inbox Tools
6.5
9
9.1
1056
5.7
10
8.9
1121
7.7
10
9.2
1124
6.0
12
9.2
1133
Coordination Tools
6.2
11
9.3
1139
6.4
11
8.9
1115
5.3
11
8.8
1066
Software Options
5.9
11
9.2
1125
4.8
10
8.7
1070
Email Client - Agentic AI
Not enough data
7.4
105
Not enough data
7.7
110
Calendar View
Not enough data
8.9
1209
Not enough data
8.9
1211
Shared Calendar
Not enough data
9.0
1210
Not enough data
8.8
1162
Accessibility
Not enough data
8.8
1057
Not enough data
8.6
1073
Integration
Not enough data
8.8
1121
Not enough data
8.8
1129
Not enough data
8.9
1166
Notifications
Not enough data
9.0
1164
Not enough data
8.5
971
Generative AI
Not enough data
7.4
422
Not enough data
7.5
422
Not enough data
7.4
423
Agentic AI - Calendar
Not enough data
7.6
157
Generative AI
Not enough data
7.8
460
Not enough data
7.9
457
Not enough data
7.7
453
Not enough data
7.8
138
Not enough data
8.2
144
Not enough data
8.0
140
Categories
Categories
Shared Categories
Amazon WorkMail and Microsoft Outlook are categorized as Email Client
Reviews
Reviewers' Company Size
Amazon WorkMail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Outlook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
22.2%
Information Technology and Services
19.4%
Computer & Network Security
8.3%
Retail
5.6%
Marketing and Advertising
5.6%
Other
38.9%
Information Technology and Services
13.4%
Computer Software
8.2%
Hospital & Health Care
3.7%
Financial Services
3.6%
Marketing and Advertising
3.4%
Other
67.7%
Alternatives
Discussions
Is Amazon WorkMail SaaS?
1 Comment
HS
Yes, Amazon WorkMail is a Software-as-a-Service (SaaS) offering from Amazon Web Services (AWS). As a SaaS solution, Amazon WorkMail provides cloud-based...Read more
Amazon WorkMail has no more discussions with answers
What business advantages does Outlook give over Gmail?
5 Comments
SP
As an e-mail client, Outlook is unexceptional. The driving difference is whether you want the overhead & control of hosting Exchange, or are content letting...Read more
What is Microsoft Outlook used for?
4 Comments
IN
Microsoft outlook is used to send and receive emails. it is also used to manage calendar, tasks, meetings and contactsRead more
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