Introducing G2.ai, the future of software buying.Try now
Compare Amazon WorkMail and Microsoft Outlook 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Trumba
Visit Website
At a Glance
Market Segments
Small-Business (66.7% of reviews)
Enterprise (39.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Amazon WorkMail
Star Rating
(37)3.6 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Amazon WorkMailMicrosoft Outlook
Star Rating
(3,261)4.5 out of 5
Market Segments
Enterprise (39.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft OutlookSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Microsoft Outlook excels in its Unified Inbox feature, scoring 9.0, which allows for seamless management of multiple email accounts. In contrast, Amazon WorkMail's Unified Inbox only scores 6.5, leading reviewers to mention that it lacks the same level of integration and ease of use.
- Reviewers mention that Outlook's Calendar Collaboration feature is highly rated at 9.0, enabling effective teamwork and scheduling. On the other hand, Amazon WorkMail's calendar collaboration tools are perceived as less robust, with a score of 6.2, causing users to express frustration over limited sharing capabilities.
- G2 users highlight Outlook's superior Task Management capabilities, scoring 8.8, which allows for better organization and tracking of tasks. Conversely, Amazon WorkMail's task management features are rated at only 5.3, leading users to say that they find it challenging to keep track of their tasks effectively.
- Users on G2 report that Outlook's Mobile Application is rated at 8.7, providing a user-friendly experience on the go. In contrast, Amazon WorkMail's mobile app scores just 4.8, with reviewers mentioning that it lacks essential features and is not as intuitive.
- Reviewers mention that Outlook's Quality of Support is rated at 8.6, with many users praising the responsiveness and helpfulness of the support team. In comparison, Amazon WorkMail's support is rated lower at 7.5, with users reporting longer wait times and less satisfactory resolutions.
- Users say that Outlook's Filters feature, scoring 8.9, allows for effective email organization and prioritization. In contrast, Amazon WorkMail's filters are rated at 5.7, leading users to express disappointment in their ability to manage their inbox efficiently.
Pricing
Entry-Level Pricing
Amazon WorkMail
No pricing availableMicrosoft Outlook
No pricing availableFree Trial
Amazon WorkMail
No trial information availableMicrosoft Outlook
No trial information availableRatings
Meets Requirements
7.2
30
9.2
2,533
Ease of Use
8.3
30
9.0
2,604
Ease of Setup
7.7
11
9.1
786
Ease of Admin
7.7
11
8.6
306
Quality of Support
7.5
27
8.6
2,067
Has the product been a good partner in doing business?
7.9
11
8.9
287
Product Direction (% positive)
6.7
28
8.5
2,465
Features by Category
Inbox Tools
6.5
9
9.0
1051
5.7
10
8.9
1115
7.7
10
9.2
1121
6.0
12
9.2
1129
Coordination Tools
6.2
11
9.3
1127
6.4
11
8.9
1108
5.3
11
8.8
1060
Software Options
5.9
11
9.2
1120
4.8
10
8.7
1066
Email Client - Agentic AI
Not enough data
7.4
104
Not enough data
7.6
106
Calendar View
Not enough data
8.9
1201
Not enough data
8.9
1204
Shared Calendar
Not enough data
9.0
1202
Not enough data
8.8
1156
Accessibility
Not enough data
8.8
1053
Not enough data
8.5
1068
Integration
Not enough data
8.8
1114
Not enough data
8.8
1125
Not enough data
8.9
1146
Notifications
Not enough data
9.0
1153
Not enough data
8.5
966
Generative AI
Not enough data
7.4
418
Not enough data
7.5
418
Not enough data
7.3
419
Agentic AI - Calendar
Not enough data
7.6
153
Generative AI
Not enough data
7.8
456
Not enough data
7.8
454
Not enough data
7.7
451
Not enough data
7.8
135
Not enough data
8.1
138
Not enough data
8.0
138
Categories
Categories
Shared Categories
Amazon WorkMail and Microsoft Outlook are categorized as Email Client
Reviews
Reviewers' Company Size
Amazon WorkMail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Outlook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
22.2%
Information Technology and Services
19.4%
Computer & Network Security
8.3%
Retail
5.6%
Marketing and Advertising
5.6%
Other
38.9%
Information Technology and Services
13.4%
Computer Software
8.2%
Hospital & Health Care
3.7%
Financial Services
3.7%
Marketing and Advertising
3.4%
Other
67.6%
Alternatives
Discussions
Is Amazon WorkMail SaaS?
1 Comment
HS
Yes, Amazon WorkMail is a Software-as-a-Service (SaaS) offering from Amazon Web Services (AWS). As a SaaS solution, Amazon WorkMail provides cloud-based...Read more
Amazon WorkMail has no more discussions with answers
What business advantages does Outlook give over Gmail?
5 Comments
SP
As an e-mail client, Outlook is unexceptional. The driving difference is whether you want the overhead & control of hosting Exchange, or are content letting...Read more
What are the latest integrations and features in Microsoft Outlook that enhance email communication and productivity?
4 Comments
SM
I like that you can pin conversations to the top of the email.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
