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Amazon Transcribe Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Amazon Transcribe's ease of use a significant advantage, seamlessly integrating into their existing toolsets. (2 mentions)
Users find the accuracy of Amazon Transcribe impressive, delivering reliable results for various transcription needs. (1 mentions)
Users find that Amazon Transcribe’s AI technology significantly streamlines their tasks and enhances project outcomes. (1 mentions)
Users appreciate the easy integration with AWS services, enhancing their transcription capabilities effortlessly. (1 mentions)
Users appreciate the cost-effective pricing model of Amazon Transcribe, benefiting from its pay-per-user structure. (1 mentions)
Users find Amazon Transcribe expensive for large volumes of data, suggesting alternatives like custom model deployments for cost savings. (1 mentions)
Users highlight the inaccurate transcription due to lack of dialect-specific options, impacting translation quality significantly. (1 mentions)
Users criticize the limited language support, especially the lack of dialect-specific options for translations. (1 mentions)
Users find the poor transcription accuracy problematic, leading to increased effort in refining translations due to dialect issues. (1 mentions)
Users criticize the poor translation accuracy due to the lack of dialect-specific options in Amazon Transcribe. (1 mentions)

5 Pros or Advantages of Amazon Transcribe

5 Cons or Disadvantages of Amazon Transcribe

Amazon Transcribe Reviews (16)

Reviews

Amazon Transcribe Reviews (16)

3.9
16 reviews
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Ranu S.
RS
Ranu S.
Software Developer, AI and ML Engineer.
Information Technology and Services
Mid-Market (51-1000 emp.)
"Vast Language Support service"
4.5/5
What do you like best about Amazon Transcribe?

1. I will say it serves it what it says or deliver. We're using it for English language transcription for now and it is providing quite accurate results.

2. Can be easily implemented with other AWS services with multiple ways like coding and so on.

3. Provides speaker wise transcription as well as consolidated transcription too.

4. Pay per user model so cost effective if you don't have very huge usage.

5. They also provide field Specialised transcriptions. Review collected by and hosted on G2.com.

What do you dislike about Amazon Transcribe?

If you have a large amount of daily data to transcribe then it may incur huge costing per year. Better to go with custom model deployment for it like Open AI whisper. Review collected by and hosted on G2.com.

Verified User in Translation and Localization
UT
Verified User in Translation and Localization
Mid-Market (51-1000 emp.)
Originally submitted 11/19/2025
"Needs Better Dialect Support for Accurate Transcription"
2.5/5
What do you like best about Amazon Transcribe?

Ease of use as it builds right into our tool set. Review collected by and hosted on G2.com.

What do you dislike about Amazon Transcribe?

We are a localization company so we need to be precise in our translations. The decision to not split Portuguese into Brazil vs Portugal and just lumping them together was a mistake on Amazon's part. Same with Spanish. There are so many dialects, to say that everything from Spain to Argentina is one language is a poor decision that causes our transcriptionists to have to refine much more than they should. Transcribe should give the option to be dialect specific when the dialect is detectable, or even with user input. Review collected by and hosted on G2.com.

Melliard Lloyd B.
MB
Melliard Lloyd B.
Mid-Senior Ecommerce Manager/Consultant - Amazon B2B & B2C Storefronts - DGUSA/DGPB Brands
Enterprise (> 1000 emp.)
"Promising Start with Amazon Transcribe"
4/5
What do you like best about Amazon Transcribe?

I believe Amazon Transcribe can make my tasks easier and have a positive impact on my projects due to its artificial intelligence capabilities. Review collected by and hosted on G2.com.

What do you dislike about Amazon Transcribe?

There nothing I don't like about the product yet Review collected by and hosted on G2.com.

Avijit  C.
AC
Avijit C.
Small-Business (50 or fewer emp.)
"Good Transcription, Could be better"
3.5/5
What do you like best about Amazon Transcribe?

The speaker diarization is quite good as compared to other users and the transcription is fairly good. Review collected by and hosted on G2.com.

What do you dislike about Amazon Transcribe?

At times it missed quite a few words specially named or NER Review collected by and hosted on G2.com.

Ganesh P.
GP
Ganesh P.
Mr Ganesh Paliwal
Enterprise (> 1000 emp.)
"Speech to text Transcribe is best among all"
4.5/5
What do you like best about Amazon Transcribe?

Overall in all other pre-trained AI models, Amazon's Transcribe is very good for speech to text conversion. It gives you much more accurate results compared to other speech to text AI services. It supports mp3, wav, flac, mp4 file types, and since it supports video files, you don't need to convert video to audio. It supports custom vocabulary to provide phrases specific to some domain. Review collected by and hosted on G2.com.

What do you dislike about Amazon Transcribe?

It doesn't recognize numeric digits as spoken; it converts them as "one," "two" instead of 1, 2. Using custom vocabulary is a very tedious task to do. Review collected by and hosted on G2.com.

SP
Sachin P.
Senior Software Engineer
Enterprise (> 1000 emp.)
Originally submitted 6/23/2019
"Best in the market"
5/5
What do you like best about Amazon Transcribe?

We do not need to manually process the audio file, that is to change the format of the file as compared to a competitor. There are many audio file format types supported. The best part about Transcribe is it is able to identify how many speakers are there and which speaker spoke what with the timestamp. Also, an ability to add vocabulary. The best affordable and accurate service available which serves our need. The newly added feature for real-time transcribing. Review collected by and hosted on G2.com.

What do you dislike about Amazon Transcribe?

For a small time period of audio, the time required for Transcribe job is equal or slightly more. But as the run time of file increases the response time improves considerably. Initially, when I tried the numeric value was transcribed as words rather than words. Need to create job type for different file extension mp3., wav etc. Also sometimes it fails to trigger via a lambda function. Lack of logging on why a job failed. Review collected by and hosted on G2.com.

Alejandra  H.
AH
Alejandra H.
Administrador de gestión de proyectos
Enterprise (> 1000 emp.)
"Amazon transcribe is an efficient automatic speech recognition service"
4/5
What do you like best about Amazon Transcribe?

Amazon transcribe is a very versatile software, it can be used in different areas and obtain excellent results. This automatic speech recognition tool allows transcribing audio files in common formats such as MP3 and places temporary marks on each word so that the user can easily locate the sound in the original recording through text search. Another advantage is that it allows you to personalize and expand the vocabulary for voice recognition and in this way users will obtain exact and very specific transcriptions. On the other hand, this software is able to detect when there is a change of speaker and makes a transcription for each one. In addition, Amazon Transcribe can process all the audios and videos in which each speaker uses different channels without any problem. Review collected by and hosted on G2.com.

What do you dislike about Amazon Transcribe?

In general I think the software works well, however, it only allows you to select a loaded vocabulary and that is a limitation. Review collected by and hosted on G2.com.

Verified User in Sporting Goods
GS
Verified User in Sporting Goods
Mid-Market (51-1000 emp.)
"Sell on Amazon"
4/5
What do you like best about Amazon Transcribe?

Possibility of reaching the international market. Ability to sell both in the national and international markets. Good interface to manage catalog, logistics, and promotions. Good attention to any questions, disputes, or any inconvenience that may arise (they take between 5-30 minutes to address the order number for which you have requested help). You have the option to access from different browsers (Google Chrome, Firefox, from smartphones like Android or iPhone). Review collected by and hosted on G2.com.

What do you dislike about Amazon Transcribe?

Way of working with some sectors (shipments, catalog...)

Product descriptions that, when a seller uploads for the first time, they become the "product manager," making it quite difficult and costly to edit the product. In our case, there can be several incorrect products, and you have to present size documentation for a reference (all being the same), and it becomes costly if you have to claim more than 10. Review collected by and hosted on G2.com.

Verified User in Broadcast Media
GB
Verified User in Broadcast Media
Small-Business (50 or fewer emp.)
"Next gen transcribe software"
4.5/5
What do you like best about Amazon Transcribe?

I have used TTS (text to speech) over the last 7 years. The best thing about aws transcribe is the ML and AI behind which gives a very accurate result. We used to create videos on several Languages after creating the base one language. It saved me a lot of money rather than to have a human create the content. Also it was very fast Review collected by and hosted on G2.com.

What do you dislike about Amazon Transcribe?

Even though the software recognizes internal jargon and acronyms, if they are spelt as words (e.g., as I M P A rather than IMPA) the software misses it. ML models could be developed into solving for that specific challenge Review collected by and hosted on G2.com.

AI
Alex I.
Small-Business (50 or fewer emp.)
"Amazon Transcribe"
4/5
What do you like best about Amazon Transcribe?

What I like the most about Amazon Transcribe is providing a timestamp for each word. It is also very accurate when it comes to transcribing audio voices. Most applications do not provide accurate pronunciation and properly formed sentences, unlike Amazon Transcribe, which is also up-to-date with many vocal terms and languages. Review collected by and hosted on G2.com.

What do you dislike about Amazon Transcribe?

There is nothing specific I dislike about Amazon Transcribe, but I would recommend having some background in developing and editing to use it. Review collected by and hosted on G2.com.