--- title: Amazon Textract Reviews meta_title: 'Amazon Textract Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 27 reviews by the users' company size, role or industry to find out how Amazon Textract works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 27 scale: '5' date_modified: '2026-11-06' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation ---

Amazon Textract Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Amazon Textract, simplifying workflows and accelerating document processing seamlessly. (2 mentions)
Users appreciate the efficiency of Amazon Textract in quickly processing large volumes of documents effortlessly. (2 mentions)
Users value the ease of use of Amazon Textract, streamlining workflows and enhancing document processing efficiency. (2 mentions)
Users value the ease of use of Amazon Textract, seamlessly integrating into workflows and enhancing productivity. (2 mentions)
Users appreciate the speed of processing in Amazon Textract, which enhances document ingestion significantly. (2 mentions)
Users find the cost of Amazon Textract high, especially when processing large volumes or complex documents. (2 mentions)
Users find the cost associated with complex workflows in Amazon Textract to be prohibitively high for larger PDFs. (1 mentions)
Users find the difficult installation of Amazon Textract challenging, especially without prior AWS experience for integration. (1 mentions)
Users find integration issues with AWS challenging, especially when processing a high volume of documents at a cost. (1 mentions)
Users find the learning difficulty with AWS integration challenging, especially for teams lacking prior experience. (1 mentions)

5 Pros or Advantages of Amazon Textract

5 Cons or Disadvantages of Amazon Textract

Amazon Textract Reviews (27)

Reviews

Amazon Textract Reviews (27)

4.3
27 reviews
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Arup M.
AM
Arup M.
Senior Associate
Airlines/Aviation
Small-Business (50 or fewer emp.)
"Review on Amazon Textract"
4.5/5
What do you like best about Amazon Textract?

Ease of Use It eliminates the need for manual data entry or complex OCR setups, making it simple to integrate into workflows.It processes large volumes of documents quickly, which is ideal for businesses with high data processing demands. Review collected by and hosted on G2.com.

What do you dislike about Amazon Textract?

Cost The pricing can become expensive for businesses processing a large volume of documents.Integrating Textract into workflows may require a solid understanding of AWS infrastructure, which could be challenging for teams without prior AWS experience. Review collected by and hosted on G2.com.

Kyle S.
KS
Kyle S.
Data Wizard
Small-Business (50 or fewer emp.)
"I think there are easier ways to accomplish the same thing."
2.5/5
What do you like best about Amazon Textract?

Textract does a good job with OCR and integrates well into other Amazon services. It does give you fine-tuned control over different aspects of the text extraction and recognition. Review collected by and hosted on G2.com.

What do you dislike about Amazon Textract?

I found the process a bit convoluted. And, to compare to competitors you needed to use some other Amazon services as well. Review collected by and hosted on G2.com.

Mubashshir K.
MK
Mubashshir K.
Software Engineer
Enterprise (> 1000 emp.)
"Amazon Textract for Complex PDF format"
4/5
What do you like best about Amazon Textract?

Ease of ingesting documents and speed of processing it and the output format. Review collected by and hosted on G2.com.

What do you dislike about Amazon Textract?

Cost associated with it is high when dealing with complex pdf having more pages. Review collected by and hosted on G2.com.

MT
Mustafa Asif Ali T.
Software Developer
Information Technology and Services
Enterprise (> 1000 emp.)
"Amazing Amazon Textract"
3/5
What do you like best about Amazon Textract?

What else we need from Amazon web services, great tool for OCR. Amazon Textract took it to the next level using the ML for OCR. It not just about the plain printed documents, with Amazon Textract you can use any things from which text can be recognise. Also its, Ease to setup. Review collected by and hosted on G2.com.

What do you dislike about Amazon Textract?

If you are a big fan of Amazon Web services you can get Textract in it. Though the accuracy is bit low when it comes to handwritten documents as handwriting vary from person to person. So might have to do some manual work there. Review collected by and hosted on G2.com.

Abhishek s.
AS
Abhishek s.
IT Technical Recruiter
Small-Business (50 or fewer emp.)
"good product"
5/5
What do you like best about Amazon Textract?

the best thing about amazon textract is that it accurately extract the text ,handwriting or any structured data from the docunment .its accuracy is best Review collected by and hosted on G2.com.

What do you dislike about Amazon Textract?

the thing that i dislike the most about amazon textract is it service is too expensive especially for large scale docunment.there is limited language supported by amazon textract Review collected by and hosted on G2.com.

DB
Dolly B.
Senior Software Test Engineer
Mid-Market (51-1000 emp.)
"Amazon Textract"
4.5/5
What do you like best about Amazon Textract?

It is an amazing machine learning service used for extracting text/data from scanned documents. Review collected by and hosted on G2.com.

What do you dislike about Amazon Textract?

This is the best. There is nothing to dislike about it. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Super accurate OCR tool for detecting text from all sorts of forms."
5/5
What do you like best about Amazon Textract?

Calling the Textract API is straightforward, and it has incredible accuracy. I initially needed a tool to extract data from invoices, which was proving tricky, but now AWS fully supports reading from invoices. Great for automating business processes! Review collected by and hosted on G2.com.

What do you dislike about Amazon Textract?

The API response was a bit difficult to understand and digest at first. Some better documentation to explain this would be highly appreciated. It can also be quite pricy if you are not careful. Review collected by and hosted on G2.com.

Manan P.
MP
Manan P.
Senior Software Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
Originally submitted 9/20/2019
Business partner of the seller or seller's competitor, not included in G2 scores.
"An Intelligent OCR Service"
4.5/5
What do you like best about Amazon Textract?

Amazon Textract helps a lot in the implementation of Robotic Process Automation. The best use of Amazon Textract is to extract data from physical documents/pdf. Apart from just performing Optical Character Recognition, it extracts key/value pairs & table data from it, which basically helps a lot in converting physical documents into digital. It reduces efforts to perform OCR & write rules engines to extract meaningful information. Ready to use & no custom training required to start with. Review collected by and hosted on G2.com.

What do you dislike about Amazon Textract?

Sometimes Amazon Textract is not able to identify data in the desired format & as of now there is no mechanism to train this service to identify those data. This can be a bottleneck for some situations. Review collected by and hosted on G2.com.

Rohan S.
RS
Rohan S.
Senior Data Engineed
Enterprise (> 1000 emp.)
"Nice Service for many Process Automation projects"
3.5/5
What do you like best about Amazon Textract?

- Concept is very good

- Provide Optical Character Recognition + Artificial Intelligence

- No need to apply Regex or Custom rule set to extract meaningful information

- Pay per Use billing model Review collected by and hosted on G2.com.

What do you dislike about Amazon Textract?

- Accuracy of this service is not satisfiable.

- This service can not identify & extract text from all document & service does not provide any way to train it for these documents / data Review collected by and hosted on G2.com.

ET
Easam T.
RPA developer
Enterprise (> 1000 emp.)
"The Best Optical Recognition software in the world"
5/5
What do you like best about Amazon Textract?

Amazon with its groundbreaking research facilities enabled a marvelous Optical Character recognition software that is capable of extracting text from documents and forms without hassle. Even though there are free tools like Google Tesseract and MODI suite from Microsoft. These require a lot of tweaks and multiple trial and error scenarios to get the desired outcome which in turn requires a lot of time and patience to deal with. So the project even might cross deadlines trying to find out the best possible configuration to deal with such free tools, on the other hand, Amazon's Textract is built with thousands of free templates to choose from and with the elastic search what Amazon claims can store millions of indexed document templates. Review collected by and hosted on G2.com.

What do you dislike about Amazon Textract?

Nothing as such but a suggestion though, if it's provided free of cost at least for some time then it can enable business users to experience the real power of it and also individual developers can contribute their development to the community thereby improving its abilities. Review collected by and hosted on G2.com.