--- title: Amazon Textract Reviews meta_title: 'Amazon Textract Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 27 reviews by the users' company size, role or industry to find out how Amazon Textract works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 27 scale: '5' date_modified: '2026-11-06' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation ---

Amazon Textract Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Amazon Textract, simplifying workflows and accelerating document processing seamlessly. (2 mentions)
Users appreciate the efficiency of Amazon Textract in quickly processing large volumes of documents effortlessly. (2 mentions)
Users value the ease of use of Amazon Textract, streamlining workflows and enhancing document processing efficiency. (2 mentions)
Users value the ease of use of Amazon Textract, seamlessly integrating into workflows and enhancing productivity. (2 mentions)
Users appreciate the speed of processing in Amazon Textract, which enhances document ingestion significantly. (2 mentions)
Users find the cost of Amazon Textract high, especially when processing large volumes or complex documents. (2 mentions)
Users find the cost associated with complex workflows in Amazon Textract to be prohibitively high for larger PDFs. (1 mentions)
Users find the difficult installation of Amazon Textract challenging, especially without prior AWS experience for integration. (1 mentions)
Users find integration issues with AWS challenging, especially when processing a high volume of documents at a cost. (1 mentions)
Users find the learning difficulty with AWS integration challenging, especially for teams lacking prior experience. (1 mentions)

5 Pros or Advantages of Amazon Textract

5 Cons or Disadvantages of Amazon Textract

Amazon Textract Reviews (27)

Reviews

Amazon Textract Reviews (27)

4.3
27 reviews
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Verified User in Hospital & Health Care
GH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Good Product"
5/5
What do you like best about Amazon Textract?

Amazon Textract is a powerful cloud based intelligent OCR tool for extracting text from scanned pdfs to handwriteen documents/Images. It uses a unique technique to extract data using machine learning from thousands of invoices, documents and templates present over the internet. This not only elimintates the need of additional hassle in customising stuff when using other OCR tools but also it improves the efficiency of the overall process by reducing time required for development and cost of the overall project. Review collected by and hosted on G2.com.

What do you dislike about Amazon Textract?

Its implementation is some what easy but not that easy as Amazon claims, one has to perform multiple tweaks to get our desired outcome which is common with every other OCR softwares in the market like Abbyy etc. Artificial Intelligence will not work that effectively when using Textract on handwritten documents Review collected by and hosted on G2.com.

DB
Dorian B.
Branch manager
Enterprise (> 1000 emp.)
"Genius software"
5/5
What do you like best about Amazon Textract?

We can extract text from any pdf file from anywhere we like. This software which is cloud based can even read handwritten receipts which cuts cost of developing other software and saves time Review collected by and hosted on G2.com.

What do you dislike about Amazon Textract?

Most of the times we have issues with it on handwritten receipts but other than that not minor complaints Review collected by and hosted on G2.com.

Verified User in Financial Services
GF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Great Product"
3.5/5
What do you like best about Amazon Textract?

Amazon Textract is one the best OCR Image to Text products in the market, we have tried to use other alternatives from Azure and IBM however this have the least failure rate. We used this as part of RPA programme in which we were converting 100s of manually written forms by field staff into text and subsequent auto entry in the database. Review collected by and hosted on G2.com.

What do you dislike about Amazon Textract?

Expect Integration overhead and developer team time. Review collected by and hosted on G2.com.

Andrea T.
AT
Andrea T.
ImproDucktivos
Small-Business (50 or fewer emp.)
Originally submitted 5/28/2019
"Amazing"
5/5
What do you like best about Amazon Textract?

Amazon Textract

Easily extract text and data from virtually any document. This is amazing. The best product. I hope can share this information with other companys. Review collected by and hosted on G2.com.

What do you dislike about Amazon Textract?

Amazon Textract is a service that automatically extracts text and data from scanned documents. Amazon Textract goes beyond simple optical character recognition (OCR) to also identify the contents of fields in forms and information stored in tables. Review collected by and hosted on G2.com.

Dr. Deepak S.
DS
Dr. Deepak S.
Sr. Lead Performance and Automation QA
Computer Software
Small-Business (50 or fewer emp.)
"Amazon Textract Review"
5/5
What do you like best about Amazon Textract?

Reading data from table and workflow automation is the most likable feature of Amazon Textract. Review collected by and hosted on G2.com.

What do you dislike about Amazon Textract?

Only available through AWS, it should be available as desktop application Review collected by and hosted on G2.com.

NL
Noel L.
Realtor
Real Estate
Enterprise (> 1000 emp.)
"Very good software"
5/5
What do you like best about Amazon Textract?

Very good software Amazon is taking over and they aren’t failing at all strongly recommend Review collected by and hosted on G2.com.

What do you dislike about Amazon Textract?

I dislike nothing about it this software is great and very easy to use Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
GI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Made simple"
2.5/5
What do you like best about Amazon Textract?

Its optical recognition makes data entry seemesly possible. Its cost far outweighs the cost of data entry positions. Review collected by and hosted on G2.com.

What do you dislike about Amazon Textract?

I haven't found anything I dislike about the program. Review collected by and hosted on G2.com.

Verified User in Entertainment
GE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Amazon produces amazing products!"
4/5
What do you like best about Amazon Textract?

I like that Amazon makes it easy to work with Textract and you can always ask questions. Review collected by and hosted on G2.com.

What do you dislike about Amazon Textract?

Price point is a bit high, but otherwise it's perfect. Review collected by and hosted on G2.com.

Verified User in Entertainment
GE
Verified User in Entertainment
Mid-Market (51-1000 emp.)
"Nice service to extract text"
4.5/5
What do you like best about Amazon Textract?

Extract text from scan document is too hard I like the way of extracting text Review collected by and hosted on G2.com.

What do you dislike about Amazon Textract?

No there is nothing to dislike vary easy to extract text Review collected by and hosted on G2.com.

Verified User in Computer Networking
GC
Verified User in Computer Networking
Mid-Market (51-1000 emp.)
"Really enjoyed"
5/5
What do you like best about Amazon Textract?

I thought this was the best app to be using. Review collected by and hosted on G2.com.

What do you dislike about Amazon Textract?

It was a bit hard for me, so if you are not tech savvy you won’t like it Much. Review collected by and hosted on G2.com.