# Amadeus Cloud Property Management Reviews
**Vendor:** Amadeus  
**Category:** [Hotel Management Software](https://www.g2.com/categories/hotel-management)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 8
## About Amadeus Cloud Property Management
Hotel management solution, adaptable to the requirements of every hotel - from a small property to a multi-property luxury brand.




## Amadeus Cloud Property Management Reviews
  ### 1. Lower total cost

**Rating:** 5.0/5.0 stars

**Reviewed by:** Osama E. | Property Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 23, 2024

**What do you like best about Amadeus Cloud Property Management?**

They are a very well known and established brand and good in market for long time

**What do you dislike about Amadeus Cloud Property Management?**

They have to be recommended at least for one or two big hotels.

**What problems is Amadeus Cloud Property Management solving and how is that benefiting you?**

They have multi currency is better for people and special for me

  ### 2. Efficient asset management tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Susan C. | Merchandise Planner, Enterprise (> 1000 emp.)

**Reviewed Date:** September 22, 2022

**What do you like best about Amadeus Cloud Property Management?**

The property monitoring system updates records of business transactions. It upgrades the entire organization software to ensure that they are compliant with set regulations. It can be quickly customized to meet the company demands.

**What do you dislike about Amadeus Cloud Property Management?**

I am satisfied with the overall productivity.

**What problems is Amadeus Cloud Property Management solving and how is that benefiting you?**

The open API integrated excellently with other applications and has highly accelerated growth. It has digitized the asset records and the sutomatic update has saved employees time and reduced cost. Enrollment of new teams is faster and support staff is always ready to offer assistance.

  ### 3. Good property management solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ashwin R. | Product Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2022

**What do you like best about Amadeus Cloud Property Management?**

Granular view of guest facilities in an easy to access interface.

**What do you dislike about Amadeus Cloud Property Management?**

Requires licence fees, does not offer multi tenancy.

**What problems is Amadeus Cloud Property Management solving and how is that benefiting you?**

Assets management, maintenance scheduling

  ### 4. Proven Stability and Knowledgeable

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 26, 2021

**What do you like best about Amadeus Cloud Property Management?**

Amadeus Hotel solution fits all business models. Manageable content in real-time for different point-of-sale.
Connects to different channels to give hotels, flights, and cars.

**What do you dislike about Amadeus Cloud Property Management?**

Support working on their timezone, so a bit difficult to communicate.

**What problems is Amadeus Cloud Property Management solving and how is that benefiting you?**

Amadeus Hotel is a mature system and has been in the industry for quite a while.
Easily connects to other providers, preferred partners.

  ### 5. Amadues hotels

**Rating:** 2.5/5.0 stars

**Reviewed by:** Lindsey S. | Sales Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2019

**What do you like best about Amadeus Cloud Property Management?**

It can be booked right in line with the airline tickets you purchase for a client,  you can also have the system smartly know the date and time you need to book the ticket for based on the flights you already have stored.

**What do you dislike about Amadeus Cloud Property Management?**

It is a bit difficult to narrow down hotels based on certain types of features you might want, like free breakfast etc.

**Recommendations to others considering Amadeus Cloud Property Management:**

It's good if you need a quick hotel for a client that you booked a flight for,  

**What problems is Amadeus Cloud Property Management solving and how is that benefiting you?**

again if you need a quick hotel booked for an overnight in some airport where you have a client flying, it has some quick features for that.

  ### 6. Amadeus makes my job easier 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2019

**What do you like best about Amadeus Cloud Property Management?**

It’s easy to use and makes it easier for me to create  proposals and pull information for email blasts.

**What do you dislike about Amadeus Cloud Property Management?**

I wish it was organized in a different way. 

**Recommendations to others considering Amadeus Cloud Property Management:**

None

**What problems is Amadeus Cloud Property Management solving and how is that benefiting you?**

None

  ### 7. Very efficient system, takes some practice

**Rating:** 4.0/5.0 stars

**Reviewed by:** Amanda S. | Self Employed, Luxury Goods & Jewelry, Enterprise (> 1000 emp.)

**Reviewed Date:** January 16, 2018

**What do you like best about Amadeus Cloud Property Management?**

I liked the mobile capacity, HotSOS. It was exceptionally easy for my role in merchandise to communicate with housekeeping, front desk, and concierge services as well as placing work orders for maintenance around the shop/hotel.

**What do you dislike about Amadeus Cloud Property Management?**

I was required to take a few hour class to be trained on the system. It did take some time to put into practice. As I recall there was a difficulty in being able to search for certain items to place a request for.

**Recommendations to others considering Amadeus Cloud Property Management:**

The class my associates and I took to be trained was very helpful and increased our ability to help guests. This system really only works if you train all of your lines of business within the resort to ensure a seamless integration.

**What problems is Amadeus Cloud Property Management solving and how is that benefiting you?**

We upgraded our ability to solve guests queries. For example I had a guest come to the store to buy shower caps to preserve an updo they had gotten done, we did not have them for sale but I was able to put in a direct request to housekeeping for some to be delivered to their room without the guest having to put in any trouble at all.

  ### 8. Amadeus-HotSos

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 03, 2018

**What do you like best about Amadeus Cloud Property Management?**

I have been using Amadeus hotel software for 5 years now and love how easy it is!!

**What do you dislike about Amadeus Cloud Property Management?**

I cannot think of anything I don’t like.

**What problems is Amadeus Cloud Property Management solving and how is that benefiting you?**

We use it at my property to handle guest issues and daily work recorded on a computer


## Amadeus Cloud Property Management Discussions
  - [What function does PMS perform?](https://www.g2.com/discussions/amadeus-cloud-property-management-what-function-does-pms-perform)
  - [What function does PMS perform?](https://www.g2.com/discussions/what-function-does-pms-perform)
  - [Is Amadeus a PMS?](https://www.g2.com/discussions/is-amadeus-a-pms)
  - [Is Property Management System software is cloud based?](https://www.g2.com/discussions/is-property-management-system-software-is-cloud-based)
  - [What is cloud based property management system?](https://www.g2.com/discussions/what-is-cloud-based-property-management-system)

- [View Amadeus Cloud Property Management pricing details and edition comparison](https://www.g2.com/products/amadeus-cloud-property-management/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-26+19%3A20%3A44+-0500&secure%5Bsession_id%5D=fa42fd5c-6bf8-4630-9fec-bf06bc930a4d&secure%5Btoken%5D=0d7b95b5e9481e342b6b5e82a6d44e0fd378e20d33a6581c19c629d9fbfa9e10&format=llm_user)

## Amadeus Cloud Property Management Features
**Property Management**
- Room Inventory
- Revenue Management
- Facility Maintenance
- Distribution Management

**Guest Management**
- Central Reservation System
- Marketing and Loyalty Programs
- Guest Messaging

**Staff Management**
- Housekeeping
- Shift Scheduling

**Platform**
- Reporting and Analytics
- Channel Manager Integration

**Agentic AI - Hotel Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance

## Top Amadeus Cloud Property Management Alternatives
  - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) - 4.2/5.0 (62 reviews)
  - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) - 4.5/5.0 (108 reviews)
  - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) - 4.4/5.0 (61 reviews)

