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Hornetsecurity VM Backup

By Hornetsecurity

4.7 out of 5 stars

How would you rate your experience with Hornetsecurity VM Backup?

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Hornetsecurity VM Backup Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Hornetsecurity VM Backup Media

Hornetsecurity VM Backup Demo - Altaro VM Backup
The dashboard view gives you a snapshot of the current status of your backup jobs, offsite copies and restore/verification history.
Hornetsecurity VM Backup Demo - Setting a backup retention policy
Easily create different retention policies and dragging/dropping VMs into each policy, save changes and you're set!
Hornetsecurity VM Backup Demo - Exchange item level restore
Retrieving a single email (or other Exchange item) is just as easy as retrieving an individual file from your VM backups.
Hornetsecurity VM Backup Demo - Granular file level restore
Retrieving a single file from your VM backup is made easy with a guided step-by-step wizard. Choose your restore source, choose the VM to restore from, choose the backup version and extract to your chosen destination. Easy.
Hornetsecurity VM Backup Demo - Setting a backup location, either local or offsite
Through an easy-to-use drag & drop interface you can choose which VMs you'd like to back up to specific locations, either local or to an offsite location.
Hornetsecurity VM Backup Demo - Boot VM from Backup
Boot a VM directly from the backup location
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Hornetsecurity VM Backup Reviews (272)

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Reviews

Hornetsecurity VM Backup Reviews (272)

View 1 Video Reviews
4.7
273 reviews

Pros & Cons

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SA
Account Manager
Small-Business (50 or fewer emp.)
"Great VM Backup"
What do you like best about Hornetsecurity VM Backup?

Hornet VM Backup does what it says on the tin and so simple to use along with great customer support when you need it Review collected by and hosted on G2.com.

What do you dislike about Hornetsecurity VM Backup?

There isn't anything in particular to dislike Review collected by and hosted on G2.com.

LR
Technical Partner
Small-Business (50 or fewer emp.)
"Easy to install, configure, backup and maintain"
What do you like best about Hornetsecurity VM Backup?

Very easy to use and support and can monitor all backup jobs in the cloud console and start again if the last backup job fails. Review collected by and hosted on G2.com.

What do you dislike about Hornetsecurity VM Backup?

The simplicity of the product has its positives and negatives. An example of a negative is we can't schedule offsite backups without first performing a local backup. That may initially seem illogical, but offsite backups sometimes fail, so it would be great to schedule additional offsite backups to reduce the chances of running those manually the next day. Also, offsite backup jobs regularly fail and don't resume/retry. Our previous solution could resume an offsite backup even if the Internet connection was lost for hours/days. It just continued where it left off, which is helpful with sizeable offsite backups. Lastly, we have concerns about the reliability of the offsite server in general, especially when 50+ servers are backed up to the same offsite server. Support checked the logs when we submitted a ticket and confirmed underlying network issues, but all other systems were working correctly on the same networks. So, we excluded the offsite backup server by directly connecting to the same SMB shares that the offsite server was configured to use, and the backups were then reliable. We could do this because our data centres are connected together with layer 2 (Ethernet) 10Gbps fibre. Review collected by and hosted on G2.com.

Response from Angelica Micallef Trigona of Hornetsecurity VM Backup

Thanks ever so for your comprehensive review! Our Support Team is always happy to assist so please do open a ticket with them in case of any issues or niggles; for instance, I can confirm that offsite backups have extensive inbuilt retry mechanisms so the fact that they are failing repeatedly confirms that there is some underlying issue. I can also confirm that the backups continue where they left off.

Dave S.
DS
Messaging Systems Engineer
Small-Business (50 or fewer emp.)
"Well-supported and reliable backup for MSPs"
What do you like best about Hornetsecurity VM Backup?

I appreciate the different types of backup destinations that are possible, and the fact that you can have more than one off-site backup configured. You can, for example, set up a backup to Wasabi or AWS storage, and an additional backup to a separate MSP-managed colo hypervisor with HornetSecurity Offsite Backup running on it--so that if needed, you can spin up the most recent backup of a server on your own MSP hypervisor for recovery or testing purposes. I also appreciate the Hornet Backup support team--they are easy to contact and always helpful. They are a model for how this sort of thing should be done. Review collected by and hosted on G2.com.

What do you dislike about Hornetsecurity VM Backup?

The downside is the HornetSecurity portal got a bit more difficult to use after the product transitioned from being Altaro to Hornet Security VM Backup. Some of the UI and navigation choices needed to get to the HornetSecurity Backup console are non-intuitive. But the VM Backup interface itself is clear and works well. Additionally there are rare deduplication issues that require a reseeding of the backup, but in general the platform has been very stable in my seven years of working with it. Review collected by and hosted on G2.com.

Response from Angelica Micallef Trigona of Hornetsecurity VM Backup

Thanks for your review!

The move to the Hornetsecurity Control Panel has resulted in some functionality changes. However, this move has enabled the VM Backup management platform to integrate seamlessly with the central Control Panel, though which all the products in the Hornetsecurity portfolio can be managed. This provides greater ease, eficiency and convenience.

Should you face any issues with deduplication, please do contact our support team who will be more than happy to help.

Thanks once again for your feedback!

SB
Small-Business (50 or fewer emp.)
"Dedicated Backup designed for Hyper V"
What do you like best about Hornetsecurity VM Backup?

I love the MSP cloud portal that can centrally manage all my clients in one location. Review collected by and hosted on G2.com.

What do you dislike about Hornetsecurity VM Backup?

The main downside I have seen is where I have multiple Hornet backups of a Hyper V VM. There have been occassions where the VM doesn't boot up for a variety of reasons. I then look to my backups to resolve this issue. However Hornet has been backing up the VM in a non bootable state. And this is only brought to light when the VM needs a reboot. We have had to incorparate consistent boot from backup tests to ensure the backups are in a bootable state. Review collected by and hosted on G2.com.

Response from Angelica Micallef Trigona of Hornetsecurity VM Backup

Thank you for reviewing Hornetsecurity VM Backup !

SC
CEO
Information Technology and Services
Small-Business (50 or fewer emp.)
"Years of reliable stress free backups."
What do you like best about Hornetsecurity VM Backup?

I use the VM Backup for Hyper-V servers mostly and it has proved itself to be a great stress relief. It has rescued clients several times from data loss or server failures due to data corruption or failed Microsoft updates. The combination of compression and deduplication means restoring from a local backup is extremely quick and the ability to do an offsite backup (in my case to Wasabi) means there is protection even from total disaster situations. Review collected by and hosted on G2.com.

What do you dislike about Hornetsecurity VM Backup?

The only complaint I have as an MSP is the inability to segment the Cloud Management portal and share management control with clients. Review collected by and hosted on G2.com.

Response from Angelica Micallef Trigona of Hornetsecurity VM Backup

Thanks: We appreciate your feedback and I will share your suggestion for consideration.

Andrew H.
AH
Mid-Market (51-1000 emp.)
"Hornetsecurity VM Backup makes it simple to backup our Hyper-V infrastructure."
What do you like best about Hornetsecurity VM Backup?

A simplified control panel for at-a-glance detail about each site's backup status and additional drill-down detail if needed. I've tried several other backup tools, and so far, Hornetsecurity VM Backup is the easiest to use and get started. It also is the only one that includes a cloud control panel for an aggregated view of multiple locations or customers. Review collected by and hosted on G2.com.

What do you dislike about Hornetsecurity VM Backup?

When things go wrong with a backup it sometimes means connecting to the hypervisor directly to restart the backup set. It would be ideal if this were possible from the cloud control panel. Review collected by and hosted on G2.com.

Response from Angelica Micallef Trigona of Hornetsecurity VM Backup

Thanks for your input, which I shall also be sharing with the Dev team.

MB
Small-Business (50 or fewer emp.)
"Easy use product that just works"
What do you like best about Hornetsecurity VM Backup?

It is very easy to use, the GUI is logical with drag and drop features within settings. The recovery options are excellent and the compression ratios are very good. The instant chat support is awesome whenever you do need help. Review collected by and hosted on G2.com.

What do you dislike about Hornetsecurity VM Backup?

When using the CMC is bit more complicated and server do occasionally stop communicating with the platform for no reason. But they do reconnect again after a short time. Review collected by and hosted on G2.com.

Response from Angelica Micallef Trigona of Hornetsecurity VM Backup

Thank y ou for your feedback, which I shall also be sharing with the Dev team.

Brian R.
BR
Owner
Small-Business (50 or fewer emp.)
"Great Local & Offsite VM Backup Software"
What do you like best about Hornetsecurity VM Backup?

It has all the features you would want and more in a VM Backup product. Have used to migrate VM's and restore in disaster envrionments and it has worked incredibly well so far. Review collected by and hosted on G2.com.

What do you dislike about Hornetsecurity VM Backup?

That I have to pay for it. However, it is priced very well and is a product and service that i can explain and provide to my customers. I wish they had a VM backup product that worked on desktops running vms. Review collected by and hosted on G2.com.

Response from Angelica Micallef Trigona of Hornetsecurity VM Backup

Many thanks for your feedback; I will pass on your feature suggestion for consideration.

AR
Mid-Market (51-1000 emp.)
"easy to use yet fully featured solution, and cost effective on top of that"
What do you like best about Hornetsecurity VM Backup?

2 things come to mind, firstly the ease of setting it up and secondly the excellent support which in itself is outstading Review collected by and hosted on G2.com.

What do you dislike about Hornetsecurity VM Backup?

It would be cool if there was an offsite only option for backups where local space is of a premium Review collected by and hosted on G2.com.

Response from Angelica Micallef Trigona of Hornetsecurity VM Backup

Many thanks for your review. I will share your suggestion with our Dev team for consideration.

RH
Founder
Small-Business (50 or fewer emp.)
"Most effective VM Backup Solution"
What do you like best about Hornetsecurity VM Backup?

Hornetsecurity VM Backup is a dependable and effective solution that combines cutting-edge technology to recover data rapidly and defend against ransomware. It provides a variety of backup options and is simple to use. The customer service is first-rate. Review collected by and hosted on G2.com.

What do you dislike about Hornetsecurity VM Backup?

Regarding the offsite backup server operating list, I have a suggestion for improvement. When there are numerous hosts sharing the same VM name, it would be helpful if the dashboard view also showed the host name. This addition would improve clarity and ease navigation. Review collected by and hosted on G2.com.

Response from Angelica Micallef Trigona of Hornetsecurity VM Backup

Thank you for reviewing VM Backup -- we greatly appreciate your input and suggestion.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Average Discount

10%

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Hornetsecurity VM Backup Features
File Server Backup
Database Server Backup
Virtual Machines
Continuous Backup
Disaster Recovery
Storage Capacity
Security Standards
Cloud Data Protection
Data Deduplication
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Hornetsecurity VM Backup
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