Altaro VM Backup Reviews & Product Details

I think the title sums it all. I have seen and used multiple backup platforms in the past and Altaro sets the bar with competitive pricing and ease of use. Features like boot from backup have changed the way we manage our environment and reduced hardware footprints by eliminating redundant infrastructure use for user acceptance test. Review collected by and hosted on G2.com.

Reporting and diagnostics tools could use some improvement.

The diagnostic tool in particular grabs takes a lot of time to gather and log files are so huge that sometimes it's a challenge for client to send information to Altaro.

Also, remote support have to be scheduled even if you have support in email or phone. Email exchanges are inefficient specially in critical incident that requires immediate attention. Review collected by and hosted on G2.com.

You can set it in a minute and forget about it....

Extremely fast and efficient in required storage space (thank to compression and deduplication)

Backup locally or to the cloud

Manage from a cloud portal

Excellent support

Prices fit any size business Review collected by and hosted on G2.com.

Being a french MSP, i regret that Altaro only speaks english (support included)

I regret that a cloud backup requires a local backup first

The free version only allows to restore on the same host afrom which backup where made Review collected by and hosted on G2.com.

The new user interface is much cleaner (recently upgraded from v6 to v8), everything is easy to find and when first installed, the wizard guides you through the process of getting going very well. Once set, with daily email reports, you can almost forget that it's there, running in the background making sure your VMs are safe. I particularly like the de-duplication feature as it saves a lot of space, and the ease of restoring either full VMs or just a single file. The reporting and scheduling functions work seamlessly, I can always tell if there has been an issue with a backup and take the appropriate action. The few times that I have needed support from Altaro, they have been on hand and helpful in resolving my issues. Review collected by and hosted on G2.com.

There is nothing I don't like about Altaro VM Backup. It's a complete solution for VM backup, at a cost the won't break the bank. Review collected by and hosted on G2.com.

Does the job just right and relieves one from using clumsy native VM backup by Microsoft. Support is just fantastic - always got professional advice within hours of the request. Review collected by and hosted on G2.com.

I could not identify a single flaw. During the numerous years I have been using this software there has not been an issue or it has been solved by the support in no time. Review collected by and hosted on G2.com.

I needed a backup solution for 2 VMs, and Altaro offers a free version for up to 2 Virtual machines. Once it was correctly configured, it's successfully backing up each day. So far, it seems to be fast and requires little interaction once you get everything setup. Backups have been successful thus far. Review collected by and hosted on G2.com.

the free version that backs up 2 VMs is only if the 2 VMs are on the same host. I didn't find that out until I contacted tech support.With my setup, I had 2 hosts, with 1 VM each. I solved it by applying for 2 free licenses. Free version offers limited functionality, but that's to be expected. It's free. Review collected by and hosted on G2.com.

Simple configuration no worries setup and clear analytics. Also deduplication is great. Review collected by and hosted on G2.com.

You need MSP license to administer multiple customers. Had some issues with file level restore while machine level restore has proven to be easy and quite fast considered the amount of data,

It would be great if it comes with a bandwith limiter for remote backup as I had to install one in order to not consume bandwitdth available for users during remote backups Review collected by and hosted on G2.com.

Compression, Compression, and Compression. On a tight budget for backup media, altaro shines with its compression algorithm. We are able to keep months of backup data and protect terabytes of VMs easily utilizing deduplication and compression. Review collected by and hosted on G2.com.

During a recovery scenario when working with the support it felt as if I had to keep suggesting solutions in order to get a technical response on how to solve a problem we had with our config. This is as opposed to from the get-go if support knew of that particular solution, they should have brought it up as an option. As a customer, my first alternative will never be to lose my backups. Review collected by and hosted on G2.com.

The total package which includes pricing, (increasing) functionality, ease of use, deduplication functionality and includes off-site capabilities. This combination made it clear for us that Altaro was the way to go.

Deploying Altaro (on-site and off-site) was straight forward. And since the deployment the software has been an invaluable addition to our infrastructure. Review collected by and hosted on G2.com.

The missing option for policies (i.e. automatically add VM's to a storage location or schedule based on hostname or by default selection) out of the box. But it might be something which can be automated through the use of Powershell. Review collected by and hosted on G2.com.

The Altaro VM Backup system is very easy to configure and start in our company or on our PC, for us in the company I find the interface pleasant and how useful it can be to save information as a backup we have managed to archive large amount of information in order to avoid loss or problems of any situation in the companies in this way with Altaro VM Backup is kept safe, any loss of important information and Altaro keeps it safe with backup copies in turn we have achieved link the mail and cloud to keep the data in its base. Review collected by and hosted on G2.com.

A negative point that I have respect, although it is not something that affects the system, there may be companies that do not like to download software and install it since other systems are managed in the cloud and perform the same function as this software, I indicate again is from a comparison point of view it does not affect the system but it is necessary to mention. Review collected by and hosted on G2.com.

Altaro does what I expect to do. But for me the important difference to others is:

The support is fast and perfect. Review collected by and hosted on G2.com.

Nothing. May be the price, but not really. It helps me to verify

that I have allways a WORKING backup. Review collected by and hosted on G2.com.

WAN Compresion, easy planning and easy restoration Review collected by and hosted on G2.com.

Slow interface, and issues with linux disk backed up vrom VM without granular restore. Review collected by and hosted on G2.com.

I really like the simple backup and the reliable restoration of the fuses. I can also praise the easy installation and the stable function. Review collected by and hosted on G2.com.

Die verschachtelte retention policy ist nicht gut. Die Einstellungen sollte über eine Kalenderansicht verbessert werden. Review collected by and hosted on G2.com.

Easy to use and configure. Peace of mind at a great value. Review collected by and hosted on G2.com.

Nothing to complain about that I have found. Review collected by and hosted on G2.com.

24/7 real people available on chat or by phone. All fully knowledgeable & just as important friendly, never need to ask for supervisors or such. Review collected by and hosted on G2.com.

Having to login on my computer every time!!

Slowness of the optimization tool Review collected by and hosted on G2.com.

It is very easy to set up the backup of a VM with Altaro - the backups are performed fast and with extraordinary good compression.

Likewise, the restore process is fast and easy to go through. Review collected by and hosted on G2.com.

Would be nice with a "catch-all" feature, that ensured that newly created VM's automatically gets backed up (via a default setup). Review collected by and hosted on G2.com.

We backup our complete Hyper-V and VMware Environment with Altaro and it realy looks very stable! Review collected by and hosted on G2.com.

as far as I see at the moment, there are no further points - but I quess Altaro will permanently develope the tool. Review collected by and hosted on G2.com.

The ease of installation and use as well as the features Review collected by and hosted on G2.com.

renewal of license process seems to be a bit clunky and not clear per pricing breakdowns Review collected by and hosted on G2.com.

Simplicity and ease of use, also support is stellar. Review collected by and hosted on G2.com.

Minor issues but support has helped and not even worth mentioning. Review collected by and hosted on G2.com.

I like the easy of use, it's very simple Review collected by and hosted on G2.com.

Nothing, everything works well. Thank you Review collected by and hosted on G2.com.

Es lässt sich einfach einrichten, arbeitet zuverlässig und der Support funktioniert auch gut. Review collected by and hosted on G2.com.

Leider keine deutschsprachige Bedienoberfläche. Review collected by and hosted on G2.com.

Offsite copies via WAN are best. It is fast and secure Review collected by and hosted on G2.com.

Missing S3 support. Would be nice for Offsite copies Review collected by and hosted on G2.com.

Il supporto tecnico post-vendita è molto disponibile ed efficiente Review collected by and hosted on G2.com.

Considerando le funzionalità, il prezzo è competitivo Review collected by and hosted on G2.com.

It has a very simple user interface, thats easy on the eyes Review collected by and hosted on G2.com.

I haven't really had any complaints so far. Review collected by and hosted on G2.com.

Extremely easy to install, configure and get running. Within 15 minutes, all the Hyper-V hosts and the VMs were recognized and ready for backup. A non-experienced junior employee can get the product up and running.

User GUI is very clean, clear and intuitive. We managed to perform all the tasks without reading any instructions.

Altaro is fast, very fast. The first time we performed a full backup, there was concern that it completed too soon, and that the backups were not usable. But we restored to a test drive and they all checked out. The incremental backups with deduplication are even faster, taking only a minute or so per VM.

The Deduplication compression is very good. We are currently looking at over 80% savings of space.

The price is right. They have a very fair pricing structure for both licenses and support services and offer discounts and incentives when needed.

Offsite backup feature easy to implement. Using their offsite server setup file, any computer within the intranet/internet can become an offsite backup location.

Consistently improving their offerings. With every new release of the software, clients are introduced to new features and functions, many of which have come from the clients themselves. They listen to the client’s feedback.

Exemplary support services. One of the few companies that offer 24/7 support staffed with senior technical resources. We have always been able to receive support and assistance almost instantly. Review collected by and hosted on G2.com.

Too sensitive with error codes from storage devices. In cases that other products complete the backup and restore, Altaro fails due to minor errors reported from storage devices. I wish they would complete the backup and just add a warning that there was an error code reported. Using a new storage device resolved the issues in our case.

No support for backup JOBS. You can only define one primary and one offsite backup source, and each VM can only belong to these 2 sources. It would be nice to be able to backup a VM multiple times, to multiple primary sources, each source with different retention policy. This can be achieved only by a many to many relationship between VMS and Primary/Offsite sources. I was told this may be coming out in the next release.

Review collected by and hosted on G2.com.