Altaro VM Backup Reviews & Product Details

Altaro VM Backup Overview

What is Altaro VM Backup?

Altaro VM Backup is an easy to use backup and replication software solution to back up and restore both Hyper-V and VMware-based virtual machines from within the same application. Eliminate hassle and headaches with an easy-to-use interface, straightforward setup and a backup solution that gets the job done every time. Altaro VM Backup is intuitive and feature-rich - and you get outstanding support as part of the package.

Altaro VM Backup Details
Languages Supported
English
Product Description

Altaro VM Backup (formerly known as Altaro Hyper-V Backup) is an easy to use backup software solution to back up and restore both Hyper-V and VMware-based virtual machines. Eliminate hassle and headaches with an easy-to-use interface, straightforward setup and a backup solution that gets the job done every time.

How do you position yourself against your competitors?

Altaro VM Backup is a robust Virtual Machine backup and replication solution for Hyper-V and VMware. One of its strengths is ease of use - you can get started with your first backup in less than 15 minutes. Altaro VM Backup offers enterprise-class functionality, providing all the tools needed by systems administrators without unnecessary complexity and cost. Finally, Altaro invests in Support, based on the belief that outstanding support should be part of the package when you buy a backup solution: we pride ourselves on our 24/7 lightning-fast support call response of less than 30 seconds.


Seller Details
Seller
Altaro Software
Company Website
Year Founded
2009
HQ Location
San Gwann, Malta
Twitter
@AltaroSoftware
3,278 Twitter followers
LinkedIn® Page
www.linkedin.com
105 employees on LinkedIn®
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Altaro VM Backup Reviews

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Manager - Special Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I think the title sums it all. I have seen and used multiple backup platforms in the past and Altaro sets the bar with competitive pricing and ease of use. Features like boot from backup have changed the way we manage our environment and reduced hardware footprints by eliminating redundant infrastructure use for user acceptance test. Review collected by and hosted on G2.com.

What do you dislike?

Reporting and diagnostics tools could use some improvement.

The diagnostic tool in particular grabs takes a lot of time to gather and log files are so huge that sometimes it's a challenge for client to send information to Altaro.

Also, remote support have to be scheduled even if you have support in email or phone. Email exchanges are inefficient specially in critical incident that requires immediate attention. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

For small and medium size business, I would highly recommend Altaro. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Problems:

* Cost effective solution replacing Microsoft Windows Server Backup.

* Single pane of glass for monitoring and reporting backup/restore state.

* Faster backup and restore turn around.

* Storage capacity.

Benefits:

* Altaro addressed all problems mentioned above.

* Features like "boot from backup" saves us time in performing test and reduce infrastructure foot print.

* support on cloud integration Review collected by and hosted on G2.com.

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Open Discussions in Altaro VM Backup
Directeur Infrastructure des systèmes d’information
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

You can set it in a minute and forget about it....

Extremely fast and efficient in required storage space (thank to compression and deduplication)

Backup locally or to the cloud

Manage from a cloud portal

Excellent support

Prices fit any size business Review collected by and hosted on G2.com.

What do you dislike?

Being a french MSP, i regret that Altaro only speaks english (support included)

I regret that a cloud backup requires a local backup first

The free version only allows to restore on the same host afrom which backup where made Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Give it a try - it is free for days (no hasle to be expected from sales people - don't worry)

Also subscribe to the blog and newsletter which comes with very interesting insight about IT, virtualization and market Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Altaro is great at quick and reliable backup of Virtual Machine (HyperV and Vmware)

The interface is so easy to use that it takes only a minutes to set a backup for your hypervisor even in a high availability cluster (one of my customer uses Altaro to backup daily 200 Vm within a HA cluster for a total160To of vhdx)

I have sold and maintained around 500 hypervisors protected with AltaroVM since 2011

It is an affordable backup solution for small business too

Support is excellent and very reactive

Scheduled restore checks

Optional real time replication to a remote host hosting AltaroRepository Server (which is free)

you can host your own cloud repository with AltaroRepository Server (which is free)

There is now two solution for licensing: per host/year or per VM/month

backup are encrypted Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The new user interface is much cleaner (recently upgraded from v6 to v8), everything is easy to find and when first installed, the wizard guides you through the process of getting going very well. Once set, with daily email reports, you can almost forget that it's there, running in the background making sure your VMs are safe. I particularly like the de-duplication feature as it saves a lot of space, and the ease of restoring either full VMs or just a single file. The reporting and scheduling functions work seamlessly, I can always tell if there has been an issue with a backup and take the appropriate action. The few times that I have needed support from Altaro, they have been on hand and helpful in resolving my issues. Review collected by and hosted on G2.com.

What do you dislike?

There is nothing I don't like about Altaro VM Backup. It's a complete solution for VM backup, at a cost the won't break the bank. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Get the free 30 day trial, it's fully functional, once tested you will want to purchase it. The great thing is, if you want to use it in a very small environment, you can continue to back up 2 VM's for free, forever - after the trial has expired. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The problem of backing up VM's to an external, offsite location has been made much easier with Altaro VM Backup. Although I don't use all of the features with offsite backup (directly from host server to an offsite location) I still take localized offsite backups and transfer these offsite for peace of mind. Review collected by and hosted on G2.com.

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Assoc. CPM Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Does the job just right and relieves one from using clumsy native VM backup by Microsoft. Support is just fantastic - always got professional advice within hours of the request. Review collected by and hosted on G2.com.

What do you dislike?

I could not identify a single flaw. During the numerous years I have been using this software there has not been an issue or it has been solved by the support in no time. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are looking for a solid back-up solution for a reasonable price - Altaro VM Backup is the way to go. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Altaro VM Backup enables me as amateur sys admin to be able to be in full control of my VM back-up's, to be able to chose all different options, etc. which native VM back-up does not offer. Review collected by and hosted on G2.com.

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Network Administrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I needed a backup solution for 2 VMs, and Altaro offers a free version for up to 2 Virtual machines. Once it was correctly configured, it's successfully backing up each day. So far, it seems to be fast and requires little interaction once you get everything setup. Backups have been successful thus far. Review collected by and hosted on G2.com.

What do you dislike?

the free version that backs up 2 VMs is only if the 2 VMs are on the same host. I didn't find that out until I contacted tech support.With my setup, I had 2 hosts, with 1 VM each. I solved it by applying for 2 free licenses. Free version offers limited functionality, but that's to be expected. It's free. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Give it a try. trial period with full functionality, then if you have only 1 or 2 VMs you intend to backup, you can use their free version. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am using Altaro to backup a couple of Hyper-V virtual machines in an active directory environment. I have backup solutions in place to backup/recover the data that's on the virtual machines, but did not have a system in place to backup the virtual machines themselves. Altaro is helping take care of that. Review collected by and hosted on G2.com.

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AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Simple configuration no worries setup and clear analytics. Also deduplication is great. Review collected by and hosted on G2.com.

What do you dislike?

You need MSP license to administer multiple customers. Had some issues with file level restore while machine level restore has proven to be easy and quite fast considered the amount of data,

It would be great if it comes with a bandwith limiter for remote backup as I had to install one in order to not consume bandwitdth available for users during remote backups Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I think that Altaro VM Backup is a simple yet powerful solution for both local and remote backup in an hyper-v/vmware infrastructure.

Dashboard showing at a glance the status of your backup is a great plus.

Found also great data consumption in terms of disk footprint and bandwith consumption. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

VM Backup for customers both on premise on a local NAS and in the cloud via Azure.

Having a single dashoard showing the status of my local and remote backup is extremely useful. Review collected by and hosted on G2.com.

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AH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Compression, Compression, and Compression. On a tight budget for backup media, altaro shines with its compression algorithm. We are able to keep months of backup data and protect terabytes of VMs easily utilizing deduplication and compression. Review collected by and hosted on G2.com.

What do you dislike?

During a recovery scenario when working with the support it felt as if I had to keep suggesting solutions in order to get a technical response on how to solve a problem we had with our config. This is as opposed to from the get-go if support knew of that particular solution, they should have brought it up as an option. As a customer, my first alternative will never be to lose my backups. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The only catch to Altaro is that it must run on Windows Server so plan your licensing accordingly. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are able to create various levels of retention for different data across our different VMs. Review collected by and hosted on G2.com.

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Senior System Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The total package which includes pricing, (increasing) functionality, ease of use, deduplication functionality and includes off-site capabilities. This combination made it clear for us that Altaro was the way to go.

Deploying Altaro (on-site and off-site) was straight forward. And since the deployment the software has been an invaluable addition to our infrastructure. Review collected by and hosted on G2.com.

What do you dislike?

The missing option for policies (i.e. automatically add VM's to a storage location or schedule based on hostname or by default selection) out of the box. But it might be something which can be automated through the use of Powershell. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Altaro consolidated and standized out back-up infrastructure (coming from multiple solutions and test plans.) and decreased our storage use due to deduplication. Review collected by and hosted on G2.com.

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Response from Angelica Micallef Trigona of Altaro VM Backup

Thank you for your review; we appreciate your feedback! I wanted to clarify that we do we do have default backup location options as well as settings templates that you can use. I'm including a Knowledge Base article that should help with this, but do let us know if you require assistance: https://help.altaro.com/support/solutions/articles/43000480262-using-backup-settings-templates

Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The Altaro VM Backup system is very easy to configure and start in our company or on our PC, for us in the company I find the interface pleasant and how useful it can be to save information as a backup we have managed to archive large amount of information in order to avoid loss or problems of any situation in the companies in this way with Altaro VM Backup is kept safe, any loss of important information and Altaro keeps it safe with backup copies in turn we have achieved link the mail and cloud to keep the data in its base. Review collected by and hosted on G2.com.

What do you dislike?

A negative point that I have respect, although it is not something that affects the system, there may be companies that do not like to download software and install it since other systems are managed in the cloud and perform the same function as this software, I indicate again is from a comparison point of view it does not affect the system but it is necessary to mention. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I definitely recommend the service because it has worked with respect to the information saved, we have not had any kind of inconvenience when operating Altaro VM Backup, for this reason I recommend the service to other users or companies that need to keep their data duplicated and safe, each file is hidden and It can only be used by the user of the system. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It definitely keeps the information safe and duplicated, it is an important point that Altaro VM Backup has done in an incredible way since we have not had any point or inconvenience regarding the saving of the information, the internal backup function, which is all our files, computer documents and company and external base that would be our emails and cloud which is duplicated and saved automatically keeping the information safe, very happy with its interface and tools. Review collected by and hosted on G2.com.

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Geschäftsführer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Altaro does what I expect to do. But for me the important difference to others is:

The support is fast and perfect. Review collected by and hosted on G2.com.

What do you dislike?

Nothing. May be the price, but not really. It helps me to verify

that I have allways a WORKING backup. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Use the Trial version and find out by yourself, how useful it is.

I am sure, you will never miss it after the test :-) Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Backup of virtual environments without any

manual support is needed. It simply works. Review collected by and hosted on G2.com.

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Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

WAN Compresion, easy planning and easy restoration Review collected by and hosted on G2.com.

What do you dislike?

Slow interface, and issues with linux disk backed up vrom VM without granular restore. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Very good competitor to other more expensive solutions. Has most of finctions that are needed by most of us. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Problems with Budget. But solution is worth spent money. Dara is being repliaced to multiple places so wverthing works as it should. Review collected by and hosted on G2.com.

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IT-Leiter
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I really like the simple backup and the reliable restoration of the fuses. I can also praise the easy installation and the stable function. Review collected by and hosted on G2.com.

What do you dislike?

Die verschachtelte retention policy ist nicht gut. Die Einstellungen sollte über eine Kalenderansicht verbessert werden. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Virtual machines are backed up and can be safely restored Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Easy to use and configure. Peace of mind at a great value. Review collected by and hosted on G2.com.

What do you dislike?

Nothing to complain about that I have found. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

You cannot go wrong with this solution. I was worried at first but after 5 years, it has not failed me once. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Fast backup and recovery of all VM'S, ability to restore single files. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

24/7 real people available on chat or by phone. All fully knowledgeable & just as important friendly, never need to ask for supervisors or such. Review collected by and hosted on G2.com.

What do you dislike?

Having to login on my computer every time!!

Slowness of the optimization tool Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

avoid ransomware by having offsite backups Review collected by and hosted on G2.com.

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AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

It is very easy to set up the backup of a VM with Altaro - the backups are performed fast and with extraordinary good compression.

Likewise, the restore process is fast and easy to go through. Review collected by and hosted on G2.com.

What do you dislike?

Would be nice with a "catch-all" feature, that ensured that newly created VM's automatically gets backed up (via a default setup). Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Ensuring a safe, trustworthy backup of critical servers Review collected by and hosted on G2.com.

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Chief Operations Officer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

We backup our complete Hyper-V and VMware Environment with Altaro and it realy looks very stable! Review collected by and hosted on G2.com.

What do you dislike?

as far as I see at the moment, there are no further points - but I quess Altaro will permanently develope the tool. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We backup our complete Hyper-V and Veem Environment with Altaro. If we need any restore of lost files, we take the tool. Review collected by and hosted on G2.com.

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AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The ease of installation and use as well as the features Review collected by and hosted on G2.com.

What do you dislike?

renewal of license process seems to be a bit clunky and not clear per pricing breakdowns Review collected by and hosted on G2.com.

Recommendations to others considering the product:

none to consider, this was incredibly easy to use and has been 100% stable Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

backup of servers and the ease at which they can be backed up with Altaro Review collected by and hosted on G2.com.

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AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Simplicity and ease of use, also support is stellar. Review collected by and hosted on G2.com.

What do you dislike?

Minor issues but support has helped and not even worth mentioning. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Altaro is a great product, easy setup and system to understand as well support is stellar. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With Altaro VM Backup I'm solving the need for all my clients backups where I have an onsite backup along with a cloud backup to Azure. Review collected by and hosted on G2.com.

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UF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I like the easy of use, it's very simple Review collected by and hosted on G2.com.

What do you dislike?

Nothing, everything works well. Thank you Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It works as it should, it's easy to implement and a good price. I really like it Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It's an easy to use back up solution which works quietly and without failure. Review collected by and hosted on G2.com.

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IT-Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Es lässt sich einfach einrichten, arbeitet zuverlässig und der Support funktioniert auch gut. Review collected by and hosted on G2.com.

What do you dislike?

Leider keine deutschsprachige Bedienoberfläche. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Backups von diversen virtuellen Maschinen unter Hyper-V sowohl auch VMware. Review collected by and hosted on G2.com.

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Geschäftsführer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Offsite copies via WAN are best. It is fast and secure Review collected by and hosted on G2.com.

What do you dislike?

Missing S3 support. Would be nice for Offsite copies Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Fast backup and recover of Hyper-V VMs. Review collected by and hosted on G2.com.

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Response from Angelica Micallef Trigona of Altaro VM Backup

Many thanks for your review! We appreciate your input. I wanted to clarify that you can in fact save offsite copies to Amazon S3 using the "Add Offsite Location" button. Please contact us should you need any assistance with this: https://help.altaro.com/support/home

Proprietario
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Il supporto tecnico post-vendita è molto disponibile ed efficiente Review collected by and hosted on G2.com.

What do you dislike?

Considerando le funzionalità, il prezzo è competitivo Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Cluster backup Review collected by and hosted on G2.com.

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Network Administrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

It has a very simple user interface, thats easy on the eyes Review collected by and hosted on G2.com.

What do you dislike?

I haven't really had any complaints so far. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are looking for a software that has lots of bells and whistles but is a fraction of the cost of big names, this is your best option. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have good backups and retention, and it puts our users minds at ease. Review collected by and hosted on G2.com.

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Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Extremely easy to install, configure and get running. Within 15 minutes, all the Hyper-V hosts and the VMs were recognized and ready for backup. A non-experienced junior employee can get the product up and running.

User GUI is very clean, clear and intuitive. We managed to perform all the tasks without reading any instructions.

Altaro is fast, very fast. The first time we performed a full backup, there was concern that it completed too soon, and that the backups were not usable. But we restored to a test drive and they all checked out. The incremental backups with deduplication are even faster, taking only a minute or so per VM.

The Deduplication compression is very good. We are currently looking at over 80% savings of space.

The price is right. They have a very fair pricing structure for both licenses and support services and offer discounts and incentives when needed.

Offsite backup feature easy to implement. Using their offsite server setup file, any computer within the intranet/internet can become an offsite backup location.

Consistently improving their offerings. With every new release of the software, clients are introduced to new features and functions, many of which have come from the clients themselves. They listen to the client’s feedback.

Exemplary support services. One of the few companies that offer 24/7 support staffed with senior technical resources. We have always been able to receive support and assistance almost instantly. Review collected by and hosted on G2.com.

What do you dislike?

Too sensitive with error codes from storage devices. In cases that other products complete the backup and restore, Altaro fails due to minor errors reported from storage devices. I wish they would complete the backup and just add a warning that there was an error code reported. Using a new storage device resolved the issues in our case.

No support for backup JOBS. You can only define one primary and one offsite backup source, and each VM can only belong to these 2 sources. It would be nice to be able to backup a VM multiple times, to multiple primary sources, each source with different retention policy. This can be achieved only by a many to many relationship between VMS and Primary/Offsite sources. I was told this may be coming out in the next release.

Review collected by and hosted on G2.com.

Recommendations to others considering the product:

make sure your backup locations are new and error free Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

While we are a smallish company, we have a pretty large virtual environment, mostly for development and testing purposes. We currently house about 80 VMs and have at our disposal about 60 TB of disk space. We were unhappy with our current backup software and started looking for alternatives. Altaro was chosen as the replacement software primarily due to their exemplary support services, fair pricing structure and a rich set of features and functions. As a software company ourselves, we are very aware and sensitive to the level of support that comes with purchasing a software. Altaro offer 24/7 technical support, and they are very good at resolving issues and answering questions. Review collected by and hosted on G2.com.

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Response from Angelica Micallef Trigona of Altaro VM Backup

Thanks for your kind review of Altaro VM Backup - we greatly appreciate your input. I'm pleased to confirm that the support you require for backup jobs will become available later this year.

Helpful?