# Hornetsecurity VM Backup Reviews **Vendor:** Hornetsecurity **Category:** [Server Backup Software](https://www.g2.com/categories/server-backup) **Average Rating:** 4.7/5.0 **Total Reviews:** 273 ## About Hornetsecurity VM Backup Hornetsecurity‘s VM Backup is a powerful, reliable and easy-to-use backup and replication solution for Microsoft Hyper-V and VMware virtual machines (VMs) and physical Windows servers, to protect against enterprise data loss. The award-winning solution provides robust, streamlined and enterprise-level functionality. Thanks to Continuous Data Protection (CDP) and WAN-optimized replication, your backup files are available in just minutes in the event of a data loss scenario, and your organization can continue working as usual. Storing immutable backups leveraging object locking on cloud storage locations gives you additional peace of mind as your backups are protected from ransomware attacks and other malicious actors. The unique Augmented Inline Deduplication also results in massive storage savings for your backups and reduces unnecessary costs. ## Hornetsecurity VM Backup Pros & Cons **What users like:** - Users value the **great customer support** of Hornetsecurity VM Backup, which enhances their overall experience and satisfaction. (1 reviews) - Users appreciate the **ease of use** of Hornetsecurity VM Backup, benefitting from its simplicity and excellent customer support. (1 reviews) - Users value the **simplicity** of Hornetsecurity VM Backup, enjoying its ease of use and reliable customer support. (1 reviews) ## Hornetsecurity VM Backup Reviews ### 1. Great VM Backup **Rating:** 5.0/5.0 stars **Reviewed by:** Stuart A. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2025 **What do you like best about Hornetsecurity VM Backup?** Hornet VM Backup does what it says on the tin and so simple to use along with great customer support when you need it **What do you dislike about Hornetsecurity VM Backup?** There isn't anything in particular to dislike **What problems is Hornetsecurity VM Backup solving and how is that benefiting you?** Simple backup for our VM clients ### 2. Easy to install, configure, backup and maintain **Rating:** 5.0/5.0 stars **Reviewed by:** Lloyd R. | Technical Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2023 **What do you like best about Hornetsecurity VM Backup?** Very easy to use and support and can monitor all backup jobs in the cloud console and start again if the last backup job fails. **What do you dislike about Hornetsecurity VM Backup?** The simplicity of the product has its positives and negatives. An example of a negative is we can't schedule offsite backups without first performing a local backup. That may initially seem illogical, but offsite backups sometimes fail, so it would be great to schedule additional offsite backups to reduce the chances of running those manually the next day. Also, offsite backup jobs regularly fail and don't resume/retry. Our previous solution could resume an offsite backup even if the Internet connection was lost for hours/days. It just continued where it left off, which is helpful with sizeable offsite backups. Lastly, we have concerns about the reliability of the offsite server in general, especially when 50+ servers are backed up to the same offsite server. Support checked the logs when we submitted a ticket and confirmed underlying network issues, but all other systems were working correctly on the same networks. So, we excluded the offsite backup server by directly connecting to the same SMB shares that the offsite server was configured to use, and the backups were then reliable. We could do this because our data centres are connected together with layer 2 (Ethernet) 10Gbps fibre. **What problems is Hornetsecurity VM Backup solving and how is that benefiting you?** Easily backup all Hyper-V guest servers (Virtual Machines) **Official Response from Angelica Micallef Trigona:** > Thanks ever so for your comprehensive review! Our Support Team is always happy to assist so please do open a ticket with them in case of any issues or niggles; for instance, I can confirm that offsite backups have extensive inbuilt retry mechanisms so the fact that they are failing repeatedly confirms that there is some underlying issue. I can also confirm that the backups continue where they left off. ### 3. Well-supported and reliable backup for MSPs **Rating:** 4.5/5.0 stars **Reviewed by:** Dave S. | Messaging Systems Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2023 **What do you like best about Hornetsecurity VM Backup?** I appreciate the different types of backup destinations that are possible, and the fact that you can have more than one off-site backup configured. You can, for example, set up a backup to Wasabi or AWS storage, and an additional backup to a separate MSP-managed colo hypervisor with HornetSecurity Offsite Backup running on it--so that if needed, you can spin up the most recent backup of a server on your own MSP hypervisor for recovery or testing purposes. I also appreciate the Hornet Backup support team--they are easy to contact and always helpful. They are a model for how this sort of thing should be done. **What do you dislike about Hornetsecurity VM Backup?** The downside is the HornetSecurity portal got a bit more difficult to use after the product transitioned from being Altaro to Hornet Security VM Backup. Some of the UI and navigation choices needed to get to the HornetSecurity Backup console are non-intuitive. But the VM Backup interface itself is clear and works well. Additionally there are rare deduplication issues that require a reseeding of the backup, but in general the platform has been very stable in my seven years of working with it. **What problems is Hornetsecurity VM Backup solving and how is that benefiting you?** This solves my need to have a cost-effective cloud backup solution that doesn't require a lot of time to maintain the health of. It also delivers this service securely and with any/all CIS encryption requirements. Between the pricing per VM and the cost of the offsite storage I use with Wasabi, there is plenty of room to provide an affordable solution to customers and still make a healthy profit margin. Beyond that, it's always provided successful recoveries. **Official Response from Angelica Micallef Trigona:** > Thanks for your review! The move to the Hornetsecurity Control Panel has resulted in some functionality changes. However, this move has enabled the VM Backup management platform to integrate seamlessly with the central Control Panel, though which all the products in the Hornetsecurity portfolio can be managed. This provides greater ease, eficiency and convenience. Should you face any issues with deduplication, please do contact our support team who will be more than happy to help. Thanks once again for your feedback! ### 4. Dedicated Backup designed for Hyper V **Rating:** 4.5/5.0 stars **Reviewed by:** steven b. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2023 **What do you like best about Hornetsecurity VM Backup?** I love the MSP cloud portal that can centrally manage all my clients in one location. **What do you dislike about Hornetsecurity VM Backup?** The main downside I have seen is where I have multiple Hornet backups of a Hyper V VM. There have been occassions where the VM doesn't boot up for a variety of reasons. I then look to my backups to resolve this issue. However Hornet has been backing up the VM in a non bootable state. And this is only brought to light when the VM needs a reboot. We have had to incorparate consistent boot from backup tests to ensure the backups are in a bootable state. **What problems is Hornetsecurity VM Backup solving and how is that benefiting you?** File recovery Server VM's that have been encrypted due to ransomware Server hardware migration Our company is more productive as the restore process is much quicker than bare metal recovery. **Official Response from Angelica Micallef Trigona:** > Thank you for reviewing Hornetsecurity VM Backup ! ### 5. Years of reliable stress free backups. **Rating:** 5.0/5.0 stars **Reviewed by:** Scott C. | CEO, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2023 **What do you like best about Hornetsecurity VM Backup?** I use the VM Backup for Hyper-V servers mostly and it has proved itself to be a great stress relief. It has rescued clients several times from data loss or server failures due to data corruption or failed Microsoft updates. The combination of compression and deduplication means restoring from a local backup is extremely quick and the ability to do an offsite backup (in my case to Wasabi) means there is protection even from total disaster situations. **What do you dislike about Hornetsecurity VM Backup?** The only complaint I have as an MSP is the inability to segment the Cloud Management portal and share management control with clients. **What problems is Hornetsecurity VM Backup solving and how is that benefiting you?** VM Backup, in conjuction with off site storage is a great foundation for the data side of a disaster recovery plan. The replication function means recovery with a minimum of data loss. **Official Response from Angelica Micallef Trigona:** > Thanks: We appreciate your feedback and I will share your suggestion for consideration. ### 6. Hornetsecurity VM Backup makes it simple to backup our Hyper-V infrastructure. **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew H. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2023 **What do you like best about Hornetsecurity VM Backup?** A simplified control panel for at-a-glance detail about each site's backup status and additional drill-down detail if needed. I've tried several other backup tools, and so far, Hornetsecurity VM Backup is the easiest to use and get started. It also is the only one that includes a cloud control panel for an aggregated view of multiple locations or customers. **What do you dislike about Hornetsecurity VM Backup?** When things go wrong with a backup it sometimes means connecting to the hypervisor directly to restart the backup set. It would be ideal if this were possible from the cloud control panel. **What problems is Hornetsecurity VM Backup solving and how is that benefiting you?** Hyper-V backup across our organization and clients, which contains over 80 Hyper-V servers in the US and Caribbean. US domestic servers also backup to a self-hosted offsite backup server. **Official Response from Angelica Micallef Trigona:** > Thanks for your input, which I shall also be sharing with the Dev team. ### 7. Easy use product that just works **Rating:** 4.5/5.0 stars **Reviewed by:** Mark B. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2023 **What do you like best about Hornetsecurity VM Backup?** It is very easy to use, the GUI is logical with drag and drop features within settings. The recovery options are excellent and the compression ratios are very good. The instant chat support is awesome whenever you do need help. **What do you dislike about Hornetsecurity VM Backup?** When using the CMC is bit more complicated and server do occasionally stop communicating with the platform for no reason. But they do reconnect again after a short time. **What problems is Hornetsecurity VM Backup solving and how is that benefiting you?** Its CMC platform enables you to see all your client servers in one portal. This also includes their other backup products which is helpful. Reduces storage requirements due to highly compressed and single instancing backup storage. Easy to use at point of restore. **Official Response from Angelica Micallef Trigona:** > Thank y ou for your feedback, which I shall also be sharing with the Dev team. ### 8. Great Local & Offsite VM Backup Software **Rating:** 5.0/5.0 stars **Reviewed by:** Brian R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2023 **What do you like best about Hornetsecurity VM Backup?** It has all the features you would want and more in a VM Backup product. Have used to migrate VM's and restore in disaster envrionments and it has worked incredibly well so far. **What do you dislike about Hornetsecurity VM Backup?** That I have to pay for it. However, it is priced very well and is a product and service that i can explain and provide to my customers. I wish they had a VM backup product that worked on desktops running vms. **What problems is Hornetsecurity VM Backup solving and how is that benefiting you?** We need local and offsite backup for all of our clients Virtual Machines. Hornetsecurity VM backup makes backing up locally and offsite to cloud AWS environment incredibly easy. **Official Response from Angelica Micallef Trigona:** > Many thanks for your feedback; I will pass on your feature suggestion for consideration. ### 9. easy to use yet fully featured solution, and cost effective on top of that **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander R. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2023 **What do you like best about Hornetsecurity VM Backup?** 2 things come to mind, firstly the ease of setting it up and secondly the excellent support which in itself is outstading **What do you dislike about Hornetsecurity VM Backup?** It would be cool if there was an offsite only option for backups where local space is of a premium **What problems is Hornetsecurity VM Backup solving and how is that benefiting you?** We like how we can manage our own offsite storage using existing hardware and the easy to use interface and control panel allow us to have complete control over what is going on. restores are fast and on the odd occasion we need to handle server failures we love that this product just works every time **Official Response from Angelica Micallef Trigona:** > Many thanks for your review. I will share your suggestion with our Dev team for consideration. ### 10. Most effective VM Backup Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Raul H. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2023 **What do you like best about Hornetsecurity VM Backup?** Hornetsecurity VM Backup is a dependable and effective solution that combines cutting-edge technology to recover data rapidly and defend against ransomware. It provides a variety of backup options and is simple to use. The customer service is first-rate. **What do you dislike about Hornetsecurity VM Backup?** Regarding the offsite backup server operating list, I have a suggestion for improvement. When there are numerous hosts sharing the same VM name, it would be helpful if the dashboard view also showed the host name. This addition would improve clarity and ease navigation. **What problems is Hornetsecurity VM Backup solving and how is that benefiting you?** Even for individuals with little experience managing backups and restores, Hornetsecurity VM Backup is a user-friendly solution that makes it easier. With its dependability and simplicity, users may feel certain that their data is safe and simple to recover. Hornetsecurity VM Backup is an excellent choice for a hassle-free experience. **Official Response from Angelica Micallef Trigona:** > Thank you for reviewing VM Backup -- we greatly appreciate your input and suggestion. ## Hornetsecurity VM Backup Discussions - [Can I monitor multiple Altaro VM Backup installations?](https://www.g2.com/discussions/can-i-monitor-multiple-altaro-vm-backup-installations) - 2 comments, 1 upvote - [Do I need to re-install if I want to upgrade from the Free Edition?](https://www.g2.com/discussions/do-i-need-to-re-install-if-i-want-to-upgrade-from-the-free-edition) - 2 comments, 1 upvote - [Do you offer volume discounts?](https://www.g2.com/discussions/do-you-offer-volume-discounts) - 2 comments, 1 upvote - [Do you offer discounts to educational, government, non-profit or NGO organizations?](https://www.g2.com/discussions/discounts-756d1aa1-42bf-4a0f-9fcf-1f9c8154b410) - 2 comments, 1 upvote - [How does your pricing work?](https://www.g2.com/discussions/pricing-143907bd-08fc-450c-8ee8-38e4e51ea695) - 2 comments, 1 upvote - [View Hornetsecurity VM Backup pricing details and edition comparison](https://www.g2.com/products/hornetsecurity-vm-backup/reviews/hornetsecurity-vm-backup-review-78665?section=pricing&secure%5Bexpires_at%5D=2026-05-15+03%3A31%3A07+-0500&secure%5Bsession_id%5D=e7862864-d07e-4c0e-9450-9f6f0ddbbf1f&secure%5Btoken%5D=5579b94a102b1ceb6a7c7b044fe568c7c48babdf85f667cc59f74b0ae9ea69d2&format=llm_user) ## Hornetsecurity VM Backup Features **Compatibility ** - File Server Backup - Database Server Backup - Virtual Machines - Repository Models **Management** - Disaster Recovery - Remote Backup - Storage Formats - Scheduled Backups - On-Demand Restoration **Management** - Continuous Backup - Disaster Recovery - Storage Capacity - Remote Backup - Activity Monitoring **Reporting** - Activity Monitoring - Documentation - Alerts/Notifications **Compliance** - Security Standards - Cloud Data Protection - Data Deduplication **Security** - Data Encryption - Security and Compliance - Deduplication **Agentic AI - Server Backup** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Hornetsecurity VM Backup Alternatives - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - 4.6/5.0 (676 reviews) - [NAKIVO Backup & Replication](https://www.g2.com/products/nakivo-backup-replication/reviews) - 4.7/5.0 (319 reviews) - [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) - 4.5/5.0 (527 reviews)