--- title: Alchemer Feedback Platform Reviews meta\_title: 'Alchemer Feedback Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 199 reviews by the users' company size, role or industry to find out how Alchemer Feedback Platform works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 199 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- ### Alchemer Feedback Platform Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Alchemer Feedback Platform, making survey creation a straightforward and intuitive process. [(8 mentions)](https://www.g2.com/products/alchemer-feedback-platform/reviews?filters%5Bsentiment_snippet%5D=1442849&qs=pros-and-cons#reviews) Users value the **responsive and helpful customer support** of Alchemer, enhancing their overall experience with the platform. [(4 mentions)](https://www.g2.com/products/alchemer-feedback-platform/reviews?filters%5Bsentiment_snippet%5D=1442788&qs=pros-and-cons#reviews) Users value the **customization options** of Alchemer, allowing tailored surveys for diverse audiences and complex needs. [(3 mentions)](https://www.g2.com/products/alchemer-feedback-platform/reviews?filters%5Bsentiment_snippet%5D=2486429&qs=pros-and-cons#reviews) Users find Alchemer's platform to be **easy to use and implement** , enhancing workflow and providing valuable insights. [(3 mentions)](https://www.g2.com/products/alchemer-feedback-platform/reviews?filters%5Bsentiment_snippet%5D=1442755&qs=pros-and-cons#reviews) Users appreciate the **automation of reports** in Alchemer, streamlining data sharing and enhancing productivity. [(2 mentions)](https://www.g2.com/products/alchemer-feedback-platform/reviews?filters%5Bsentiment_snippet%5D=2512767&qs=pros-and-cons#reviews) Users find the **limited customization** in Alchemer frustrating, particularly for reports and quiz functionalities. [(3 mentions)](https://www.g2.com/products/alchemer-feedback-platform/reviews?filters%5Bsentiment_snippet%5D=2486315&qs=pros-and-cons#reviews) Users find the **complexity of features** can complicate setup and lead to potential mistakes during configuration. [(2 mentions)](https://www.g2.com/products/alchemer-feedback-platform/reviews?filters%5Bsentiment_snippet%5D=2069961&qs=pros-and-cons#reviews) Users find the **difficult setup** of Alchemer challenging, complicating the overall strong platform experience. [(2 mentions)](https://www.g2.com/products/alchemer-feedback-platform/reviews?filters%5Bsentiment_snippet%5D=2282154&qs=pros-and-cons#reviews) Users experience **frustrations with crashes** during survey adjustments and limited customization options in Alchemer Feedback Platform. [(2 mentions)](https://www.g2.com/products/alchemer-feedback-platform/reviews?filters%5Bsentiment_snippet%5D=2422934&qs=pros-and-cons#reviews) Users desire **enhanced analytics and quiz functionality** in Alchemer, but face limitations with the current options available. [(2 mentions)](https://www.g2.com/products/alchemer-feedback-platform/reviews?filters%5Bsentiment_snippet%5D=1442766&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Alchemer Feedback Platform ##### 1. Ease of Use Users appreciate the **ease of use** of Alchemer Feedback Platform, making survey creation a straightforward and intuitive process. [ See 8 mentions ](https://www.g2.com/products/alchemer-feedback-platform/reviews?filters%5Bsentiment_snippet%5D=1442849&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "All-in-One Survey Tool with Powerful Features" What do you like about Alchemer Feedback Platform? I like that it has all the features I need to collect information for my organization. for example, skip logic and other survey question features. it ![Emre K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emre K.") EK Emre K. Small-Business (50 or fewer emp.) 4.5/5 "Turning Feedback into Actionable Insights" What do you like about Alchemer Feedback Platform? What I like best is how easy it is to use and implement, even for non-technical team members. The platform combines a wide range of features with simp ##### 2. Customer Support Users value the **responsive and helpful customer support** of Alchemer, enhancing their overall experience with the platform. [ See 4 mentions ](https://www.g2.com/products/alchemer-feedback-platform/reviews?filters%5Bsentiment_snippet%5D=1442788&qs=pros-and-cons#reviews) See Related User Reviews ![Emre K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emre K.") EK Emre K. Small-Business (50 or fewer emp.) 4.5/5 "Turning Feedback into Actionable Insights" What do you like about Alchemer Feedback Platform? What I like best is how easy it is to use and implement, even for non-technical team members. The platform combines a wide range of features with simp ![Estima A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Estima A.") EA Estima A. Small-Business (50 or fewer emp.) 5.0/5 "I can continue to use it for many years." What do you like about Alchemer Feedback Platform? Simple to identify fast questions and define conditions. Customer support is fast and solution -oriented. ##### 3. Customization Users value the **customization options** of Alchemer, allowing tailored surveys for diverse audiences and complex needs. [ See 3 mentions ](https://www.g2.com/products/alchemer-feedback-platform/reviews?filters%5Bsentiment_snippet%5D=2486429&qs=pros-and-cons#reviews) See Related User Reviews ![Marc M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marc M.") MM Marc M. Enterprise (\> 1000 emp.) 5.0/5 "Flexible, Powerful Survey Builder for Sophisticated Research Designs" What do you like about Alchemer Feedback Platform? Alchemer is flexible and powerful for building complex surveys with advanced logic, piping, and branching. It gives strong control over structure and ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Good tool to quickly develop surveys and see real time results." What do you like about Alchemer Feedback Platform? Alchemer is a good tool for developing surveys with a variety of question types ranging from text, Likert, drag and drop, summative, and ranking style ##### 4. Helpful Users find Alchemer's platform to be **easy to use and implement** , enhancing workflow and providing valuable insights. [ See 3 mentions ](https://www.g2.com/products/alchemer-feedback-platform/reviews?filters%5Bsentiment_snippet%5D=1442755&qs=pros-and-cons#reviews) See Related User Reviews ![Emre K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emre K.") EK Emre K. Small-Business (50 or fewer emp.) 4.5/5 "Turning Feedback into Actionable Insights" What do you like about Alchemer Feedback Platform? What I like best is how easy it is to use and implement, even for non-technical team members. The platform combines a wide range of features with simp ![Sheryl B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sheryl B.") SB Sheryl B. Mid-Market (51-1000 emp.) 4.5/5 "Alchemer for Change Management" What do you like about Alchemer Feedback Platform? I use Alchemer as an integral tool in my Change Management Toolkit. It helps me to guage where people are on their change journey and allows me to foc ##### 5. Automation Users appreciate the **automation of reports** in Alchemer, streamlining data sharing and enhancing productivity. [ See 2 mentions ](https://www.g2.com/products/alchemer-feedback-platform/reviews?filters%5Bsentiment_snippet%5D=2512767&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Good tool to quickly develop surveys and see real time results." What do you like about Alchemer Feedback Platform? Alchemer is a good tool for developing surveys with a variety of question types ranging from text, Likert, drag and drop, summative, and ranking style ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great survey platform and easy to use" What do you like about Alchemer Feedback Platform? Alchemer's platform is easy to use and customize. I am able to use it for a wide variety of surveys for different audiences, including use of many que ### 5 Cons or Disadvantages of Alchemer Feedback Platform ##### 1. Limited Customization Users find the **limited customization** in Alchemer frustrating, particularly for reports and quiz functionalities. [ See 3 mentions ](https://www.g2.com/products/alchemer-feedback-platform/reviews?filters%5Bsentiment_snippet%5D=2486315&qs=pros-and-cons#reviews) See Related User Reviews ![Marc M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marc M.") MM Marc M. Enterprise (\> 1000 emp.) 5.0/5 "Flexible, Powerful Survey Builder for Sophisticated Research Designs" What do you dislike about Alchemer Feedback Platform? The interface can feel unintuitive at times, especially for newer users. Some workflows require too many steps, and certain advanced settings are ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Good tool to quickly develop surveys and see real time results." What do you dislike about Alchemer Feedback Platform? Sometimes the export links for the data don't open behind our firewall. We have a workaround by using the share link instead. More customization in th ##### 2. Complexity Users find the **complexity of features** can complicate setup and lead to potential mistakes during configuration. [ See 2 mentions ](https://www.g2.com/products/alchemer-feedback-platform/reviews?filters%5Bsentiment_snippet%5D=2069961&qs=pros-and-cons#reviews) See Related User Reviews ![Emre K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emre K.") EK Emre K. Small-Business (50 or fewer emp.) 4.5/5 "Turning Feedback into Actionable Insights" What do you dislike about Alchemer Feedback Platform? The platform is overall very strong, but at times the large number of features can make setup feel a bit complex. Some integrations require additional ![Estima A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Estima A.") EA Estima A. Small-Business (50 or fewer emp.) 5.0/5 "I can continue to use it for many years." What do you dislike about Alchemer Feedback Platform? It is very clear to make mistakes in the conditions you make by creating a group in very complex conditions. For example, it can be difficult to follo ##### 3. Difficult Setup Users find the **difficult setup** of Alchemer challenging, complicating the overall strong platform experience. [ See 2 mentions ](https://www.g2.com/products/alchemer-feedback-platform/reviews?filters%5Bsentiment_snippet%5D=2282154&qs=pros-and-cons#reviews) See Related User Reviews ![Kapil S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kapil S.") KS Kapil S. Mid-Market (51-1000 emp.) 4.5/5 "Good Product and Services" What do you dislike about Alchemer Feedback Platform? Complicated survey logic setup, no internal complaint model, email delivery issue ![Emre K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emre K.") EK Emre K. Small-Business (50 or fewer emp.) 4.5/5 "Turning Feedback into Actionable Insights" What do you dislike about Alchemer Feedback Platform? The platform is overall very strong, but at times the large number of features can make setup feel a bit complex. Some integrations require additional ##### 4. Improvement Needed Users experience **frustrations with crashes** during survey adjustments and limited customization options in Alchemer Feedback Platform. [ See 2 mentions ](https://www.g2.com/products/alchemer-feedback-platform/reviews?filters%5Bsentiment_snippet%5D=2422934&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "All-in-One Survey Tool with Powerful Features" What do you dislike about Alchemer Feedback Platform? I have found it somewhat frustrating when surveys that require adjustments after data collection end up crashing. I also wish that alchmer has feature ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Mid-Market (51-1000 emp.) 4.0/5 "Good tool to quickly develop surveys and see real time results." What do you dislike about Alchemer Feedback Platform? Sometimes the export links for the data don't open behind our firewall. We have a workaround by using the share link instead. More customization in th ##### 5. Limitations Users desire **enhanced analytics and quiz functionality** in Alchemer, but face limitations with the current options available. [ See 2 mentions ](https://www.g2.com/products/alchemer-feedback-platform/reviews?filters%5Bsentiment_snippet%5D=1442766&qs=pros-and-cons#reviews) See Related User Reviews ![Sheryl B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sheryl B.") SB Sheryl B. Mid-Market (51-1000 emp.) 4.5/5 "Alchemer for Change Management" What do you dislike about Alchemer Feedback Platform? I would like to have access to some of the advanced analytics when it comes to organizing and deciphering qualitative results. I've already used up my ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Great survey platform and easy to use" What do you dislike about Alchemer Feedback Platform? I wish Alchemer had improved functionality for administering and grading quizzes. You can use it for quizzes (and I have), but it is not as easy to se ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research") AM Verified User in Market Research Small-Business (50 or fewer emp.) 11/7/2022 "Make it simple or make it complex, you choose!" 4/5 What do you like best about Alchemer Feedback Platform? Ability to fully customise your survey look & feel right down to the survey link and question layout. Review collected by and hosted on G2.com. What do you dislike about Alchemer Feedback Platform? Support is slow and often just refers you to Alchemer documentation which is good but not always enough for big complex jobs Review collected by and hosted on G2.com. What problems is Alchemer Feedback Platform solving and how is that benefiting you? Alchemer allow us to be fully self sufficient as a business and manage our own surveys and data. We can use it in a very basic form or get technical and write custom scripting to create completly bespoke surveys that perfectly deliver to our clients needs. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Dan A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan A.") DA Dan A. UX Design Manager Enterprise (\> 1000 emp.) 4/4/2022 "Alchemer is a great survey / screening tool" 4/5 What do you like best about Alchemer Feedback Platform? The customization of Alchemer is probably its biggest strength. As a UX design manager, I can use Alchemer for several types of user information I need to gather, such as Persona Validation, Workflow Validation, card sorting and a first and secondary screening for Usability Lab participants. Review collected by and hosted on G2.com. What do you dislike about Alchemer Feedback Platform? There are a few issues with some reporting I need to do, but other than that, not a whole lot I dislike. Although, I have to say it ... I like the previous name better. :) Review collected by and hosted on G2.com. What problems is Alchemer Feedback Platform solving and how is that benefiting you? As previously mentioned, Alchemer's suvery tool provides us with the ability to gather information from end-users in a variety of ways but in all cases it focuses on providing us with information directly from users but have also used it to gather information internally as well. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Mid-Market (51-1000 emp.) 6/7/2022 "Alchemer Makes My Job Easier" 4.5/5 What do you like best about Alchemer Feedback Platform? We use Alchemer to gather feedback from internal and external clients. Creating the survey, collecting the responses, and analyzing the results are easy to do. Their client support is excellent to work with when we've had questions or concerns. Review collected by and hosted on G2.com. What do you dislike about Alchemer Feedback Platform? Alchemer is a solid survey solution. Adding translated surveys could require fewer steps. Review collected by and hosted on G2.com. Recommendations to others considering Alchemer Feedback Platform: Alchemer provides excellent documentation and customer support to help when stuck. Review collected by and hosted on G2.com. What problems is Alchemer Feedback Platform solving and how is that benefiting you? Alchemer makes it possible for us to consistently and confidently capture client feedback. They provide us with lots of tools that allow us to easily customize the surveys. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JS Javier S. Partner Small-Business (50 or fewer emp.) 3/24/2022 "Great platform, easy to use, a lot of features and excellent customer service." 5/5 What do you like best about Alchemer Feedback Platform? It is very reliable, easy to use. And the R-Studio feature helps me to create great reports for individuals automatically. Review collected by and hosted on G2.com. What do you dislike about Alchemer Feedback Platform? It took me two or three weeks to understand everything. And the only issue, but that is something that is required by law, is that you can't sent mails to people not in your approved mailing list. Review collected by and hosted on G2.com. What problems is Alchemer Feedback Platform solving and how is that benefiting you? Complex queries for my clients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller DB Diane B. Senior Marketing Manager, Customer Lifecycle Management Mid-Market (51-1000 emp.) 8/13/2021 "We could not have made a better decision!" 5/5 What do you like best about Alchemer Feedback Platform? 1. Ease of program set up. 2. Ability to build automated communications to customers so the right people in support, sales, customer satisfaction,and engineering can reach out to them. 3. Designing programs that further and deepen customer engagment with your brand such as writing reviews, posting reviews. 4. The Alchemer geniuses say yes before – “no, we can’t do that.” They like an intellectual challenge and will work with you on your implementation needs. They will also tell you, nope, it won’t work. 5. Ability to set up dashboards for different organizations within our company. 6. Their “guide and fix” attitude. The product is designed for self-implementation, but having Alchemer staff there in case you need help is the best! 7. Alchemer Academy is full of great resources that walk you through setting up and using the product. Review collected by and hosted on G2.com. What do you dislike about Alchemer Feedback Platform? 1. Getting the contract complete took time—more our issue than theirs. 2. Slow down the training once you get into the more complex features; moves too fast, need more examples. 3. Expand the technical integrations supported. Review collected by and hosted on G2.com. What problems is Alchemer Feedback Platform solving and how is that benefiting you? To become a customer-obsessed company needed more actionable NPS information, and we needed the “whys” behind the score. We were looking for a product that would automate the processes we needed to keep in touch with customers a lot of customers in a timely manner. We had outgrown SurveyMonkey. We looked at Qualtrics and Medallia along with Alchemer. We decided that neither Qualtrics nor Medallia would be a good fit for us. Too complex, too time-intensive. We needed something now, not in 18 months. We needed to have the data from the Alchemer platform easily handed back to our already established systems. A lean, easy, cost-effective, and agile solution is what we needed. When I’m told a product is easy and fast to implement – I usually roll my eyes and think - oh sure. Well, I needed to eat crow on this one. It was. Within three weeks of the contract being signed, we were up and running and getting value from our investment. Additionally, within the first three weeks, we found other vital uses for the product. Alchemer gives us the knowledge and the processes we need to become a customer-obsessed company! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Demetri V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Demetri V.") DV Demetri V. Insights Manager Small-Business (50 or fewer emp.) 3/8/2022 "Highly recommend Alchemer both for research and non researchers alike." 4.5/5 What do you like best about Alchemer Feedback Platform? The Alchemer interface is effortless to use. Review collected by and hosted on G2.com. What do you dislike about Alchemer Feedback Platform? Design features in the surveys is limited. Review collected by and hosted on G2.com. Recommendations to others considering Alchemer Feedback Platform: Alchemer is an affordable option compared to other platforms out there. It provides pretty much all the functionality you need in this price bracket. There are better products like Civica Involve, Qualtrics, and Confirm It. However, these are specific market research tools that require steeper budgets. Review collected by and hosted on G2.com. What problems is Alchemer Feedback Platform solving and how is that benefiting you? I use Alchemer for internal surveys as well as customer-related projects. The platform has enabled us to grow our research offering. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Small-Business (50 or fewer emp.) 8/10/2021 "Alchemer is a fantastic platform" 5/5 What do you like best about Alchemer Feedback Platform? Alchemer is a fantastic platform and is an excellent tool for creating an online funnel. As a small business owner, I need an effective and reliable tool to generate leads, and this is exactly what Alchemer does so well. Alchemer will help me collect information from my prospects to make my sales process much easier. Alchemer is very easy to use and does not require much technical skills to be able to create a survey and built it into my website. I would highly recommend Alchemer to anyone who wants a lead generation funnel - which means every business owner. Review collected by and hosted on G2.com. What do you dislike about Alchemer Feedback Platform? The platform could provide better style themes to make the funnel look better and improve the customer experience. Review collected by and hosted on G2.com. What problems is Alchemer Feedback Platform solving and how is that benefiting you? The main problems that I am solving is the ability to generate new business into my sales pipeline. This is the most important aspect of growing my business to ensure there is a steady flow of leads and sales. Alchemer allows me to automate the marketing process so that I can collect critical pieces of information from my prospects so that they are qualified before I even pick up the phone to sell my service. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Mike E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike E.") ME Mike E. President and CEO Small-Business (50 or fewer emp.) 12/10/2021 "Alchemer review" 5/5 What do you like best about Alchemer Feedback Platform? It was very intuitive and easy to learn. I especially liked the logic functions. What convinced me I made the right choice was the ease of doing multiple languages. Review collected by and hosted on G2.com. What do you dislike about Alchemer Feedback Platform? Price was the biggest obstacle for a small organization. Review collected by and hosted on G2.com. What problems is Alchemer Feedback Platform solving and how is that benefiting you? Creating multiple language surveys with ease was the most significant benefit with Alchemer. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller LL Laura L. Small-Business (50 or fewer emp.) 9/11/2020 "Excellent, easy-to-use software" 4.5/5 What do you like best about Alchemer Feedback Platform? As a market researcher, I need software that's simple, fast, and creates attractive surveys for my clients. SurveyGizmo is the best! It's user-interface is clean and self-explanatory, and it offers a great selection of question types for programming (single-selects, grids, NPS, text boxes, contact forms, etc.) . Customer support is fantastic when you have a question about programming a particular type of question, and the online community is great, too. Distributing surveys is also easy using the software. You can create an open link or create unique links to track responses. Also, you can upload your own list and use their tool for email campaigns. On the back end, analysis options are fairly robust, and it is easy to download data in the formats you need. It's a great tool and definitely worth the price! Review collected by and hosted on G2.com. What do you dislike about Alchemer Feedback Platform? There are some types of survey logic that aren't as straightforward as they should be, but again, customer support is excellent and can walk you through some of the trickier programming challenges or find a workaround. Review collected by and hosted on G2.com. What problems is Alchemer Feedback Platform solving and how is that benefiting you? We started using SurveyGizmo because we wanted to bring our survey programming in-house. At first, we couldn't find the functionality we needed in free or lower-cost survey tools. We shopped a few software tools and most were way too expensive and offered us more than we needed in terms of analysis tools (we prefer to handle that ourselves for our clients used to customized research). SurveyGizmo looks and feels as professional as some of the other "big guys" out here. Review collected by and hosted on G2.com. Show More 3/18/2021 Current UserValidated ReviewerSource: Organic ![Abel R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abel R.") AR Abel R. Assistant Vice President & Corporate Sales Support Consultant Enterprise (\> 1000 emp.) 8/31/2021 "Doesn't get easier" 5/5 What do you like best about Alchemer Feedback Platform? It's easy to create surveys and easy to pull reports for responses. Review collected by and hosted on G2.com. What do you dislike about Alchemer Feedback Platform? Everything is pretty great actually. I I don't think there's much I'd change at all. Review collected by and hosted on G2.com. Recommendations to others considering Alchemer Feedback Platform: Try it. Get it. It's worth it. It's so easy to use that it's fun! Review collected by and hosted on G2.com. What problems is Alchemer Feedback Platform solving and how is that benefiting you? It's a great platform for gathering all types of information from gauging employee experience to finding out specific details. Review collected by and hosted on G2.com. 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