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Akumina Reviews & Product Details

Akumina is the modern intranet and digital employee experience platform that empowers global organizations to deliver intelligent, personalized, and secure workplaces at scale. Seamlessly integrated with Microsoft 365, Akumina connects people, content, and systems into a single, branded experience—accessible from anywhere, on any device. With a next-generation AI architecture built on Microsoft’s Semantic Kernel SDK, Akumina delivers AI-powered productivity across the digital workplace. Features like Max, our conversational assistant, and AI Reference Cards provide real-time Q&A, summarization, content generation, and task execution directly within intranet pages, mobile apps, and workflows. AI Capabilities That Redefine the Employee Experience * Persona-aware AI adapts responses by role, department, and location. * Retrieval-Augmented Generation (RAG) ensures accuracy and trust by grounding answers in enterprise knowledge. * AI-powered content governance enables editorial workflows with embedded prompts, automated translations, tone control, and accessibility checks. * Task-oriented AI agents execute workflows, deliver alerts, and publish content—all through natural language commands. * Analytics & prompt governance ensure transparency, auditability, and continuous improvement. Built for Enterprise-Scale Impact Akumina’s composable architecture and low-code design let business users manage content, campaigns, and communities with ease—no IT required. Whether it's delivering role-based mobile experiences to frontline workers or aligning global communications across web, email, and Teams, Akumina is purpose-built for secure, scalable adoption. Trusted by the World’s Leading Organizations Akumina serves hundreds of customers across industries including life sciences, manufacturing, retail, professional services, education, sports, and government—supporting millions of users worldwide. Whether your goal is improving internal communications, knowledge sharing, employee onboarding, or frontline access, Akumina delivers the AI-first intranet to make it happen. Learn how Akumina can power your AI-first, people-centered workplace at www.akumina.com

Seller

Akumina

Languages Supported

Afrikaans, Amharic, Arabic, Assamese, Azerbaijani, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Czech, Welsh, Danish, German, Greek, English, Estonian, Basque, Persian, Finnish, French, Scottish Gaelic, Galician, Gujarati, Hebrew, Hindi, Croatian, Hungarian, Armenian, Indonesian, Icelandic, Italian, Japanese, Georgian, Central Khmer, Korean, Latin, Latvian, Lithuanian, Luxembourgish, Malayalam, Marathi, Macedonian, Mongolian, Malay, Nepali, Dutch, Norwegian, Punjabi, Polish, Portuguese, Quechua, Romanian, Russian, Sinhala, Slovak, Slovenian, Sindhi, Spanish, Albanian, Serbian, Swahili, Swedish, Tamil, Tatar, Telugu, Thai, Turkmen, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese, Chinese (Simplified), Chinese (Traditional), Tibetan, Maltese, Maori, Xhosa

Product Description

Akumina is the employee experience platform that empowers global enterprises to quickly create personalized digital experiences that help every employee in every role work smarter, not harder.

Overview by

Chris Selland

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

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Akumina Media

Akumina Demo - Akumina Presentation Screen

A home screen design for users of Akumina.

Akumina's App manager for analytics.

Content menu within App Manager

Akumina Reviews (13)

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Prakash C.

Developer

Computer Software

Mid-Market (51-1000 emp.)

6/30/2022

"Build Effective Digital Workplace With Akumina"

4/5

What do you like best about Akumina?

Basically its is A modern intranet software which help to enable user or employee to access everything that they need to work from anywhere and anytime. And The app Manager is awesome and very easy to use. And one more thing Responsiveness of Akumina team is great. Review collected by and hosted on G2.com.

What do you dislike about Akumina?

Their are lots of functionality and Widget its very difficult to find prefect one Which match or prefect fit for your requirement, and one thing is its little bit slow also, rest all are good Review collected by and hosted on G2.com.

Recommendations to others considering Akumina:

Its great tool to use. Review collected by and hosted on G2.com.

What problems is Akumina solving and how is that benefiting you?

By using it In our organization now its very easy to communicate and access the required materials very easy and from anywhere and at anytime so its increase productivity of our organization. Review collected by and hosted on G2.com.

Verified User in Banking

Mid-Market (51-1000 emp.)

11/20/2019

"Nice product, good support (after a period of not-great support)"

3.5/5

What do you like best about Akumina?

We use Akumina's InterChange product. It's a nice product and easy to use. The support we're currently getting from them is great. Review collected by and hosted on G2.com.

What do you dislike about Akumina?

In the past we've had significant problems getting support and bug fixes from Akumina. Many open issues dragged on for months without progress. It seems as though they had some serious inefficiencies internally, or perhaps they just scaled up too quickly and had too many clients.

However, this issue now seems much improved: They recently made a lot of structural and process changes and we have really noticed a difference in how thorough, organized and timely support from them now is. We're currently very happy with the support and customer service we're getting. Review collected by and hosted on G2.com.

What problems is Akumina solving and how is that benefiting you?

We did not previously have an organization-wide intranet, and now we do. The InterChange platform has been extremely helpful in improving cross-organization communication and sharing success stories, news and other content.

It took us a long time to build our intranet after we engaged with Akumina, but that has more to do with our internal timing than with their speed. Review collected by and hosted on G2.com.

Verified User in Government Administration

Mid-Market (51-1000 emp.)

6/4/2019

"Good Product, but lacks support and development capabilities"

1.5/5

What do you like best about Akumina?

The site has a clean, modern look and the back end is pretty intuitive. Review collected by and hosted on G2.com.

What do you dislike about Akumina?

Akumina has been unable to provide anything but minimal, emergency support. Some functions broke 2 months after launch, and 5 months later, still haven't been fixed. Developers and project managers have gone through a rotating door, leaving us hanging, month after month. Sadly, akumina doesn't appear to have staffed up - at all. Even help desk tickets linger for weeks and are only addressed when a high level demand is made.

We have wasted countless staff hours on our end, reviewing the same site issues over and over again with different akumina staff, yet, have a 5 month old to-do list.

akumina senior management is nice and wants to help, but totally unable to deliver. Review collected by and hosted on G2.com.

Recommendations to others considering Akumina:

Wait for akumina to build up a functioning customer support and expanded development team. Review collected by and hosted on G2.com.

What problems is Akumina solving and how is that benefiting you?

Our intranet serves as a primary communications tool to and with our organization. The clean, uncluttered intranet is very helpful for this important function. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

11/19/2019

"Akumina Customization"

4/5

What do you like best about Akumina?

Really like Akumina's ability to allow pretty much full customization of the widgets Review collected by and hosted on G2.com.

What do you dislike about Akumina?

some of the user interface is a bit clunky Review collected by and hosted on G2.com.

Tim W.

ITS

Higher Education

Mid-Market (51-1000 emp.)

12/13/2018

"There's no better partner than Akumina for building an effective Digital Workplace"

5/5

What do you like best about Akumina?

In 2017, Otterbein University worked with Akumina to rapidly design, setup and construct a modern, responsive cloud-base campus-wide intranet for all our constituents. Time previously spent by admins trying to troubleshoot our earlier intranet CMS and SharePoint site collection efforts was now being spent fine-tuning the our world-class campus portal. Review collected by and hosted on G2.com.

What do you dislike about Akumina?

Normally it's easy to recite weaknesses, shortcomings, or dissatisfaction in a software vendor's offerings. Not so with Akumina—they have proven to be a diligent partner who always provides not only a best-in-class product, but an equally important level of customer satisfaction and responsiveness to our needs that's rare in today's business world. Review collected by and hosted on G2.com.

Recommendations to others considering Akumina:

Please evaluate Akumina if you're looking for a superb intranet for your organization. Review collected by and hosted on G2.com.

What problems is Akumina solving and how is that benefiting you?

Prior to 2017, Otterbein University faced many challenges with our intranet—the software was outdated, SharePoint was difficult to master, and time was running out. We rapidly replaced our entire intranet portal using Akumina technology. The university now enjoys a fully functional intranet for students, staff, and faculty accessible on any mobile device and OS. Review collected by and hosted on G2.com.

Verified User in Food & Beverages

Mid-Market (51-1000 emp.)

3/5/2019

"Responsive but not timely or deadline-driven."

2.5/5

What do you like best about Akumina?

I like how personable the team is and their responsiveness to an issue or question. I also like how the team gives us opportunities to showcase the work we have done to our site and to learn about others and new features via webinars. Review collected by and hosted on G2.com.

What do you dislike about Akumina?

I do not like not having strict deadlines. I feel like we given great information on what we could possibly do, but actually putting it into place takes a long time. We have deadlines from our Executive Team and we often times cannot meet these deadlines because of the team's delay in action. Review collected by and hosted on G2.com.

Justin A.

Senior Systems Analyst

Enterprise (> 1000 emp.)

3/5/2019

"True revitalization - Team Churchs"

5/5

What do you like best about Akumina?

I love the easy to use widgets that the Akumina app manager has provided us. Review collected by and hosted on G2.com.

What do you dislike about Akumina?

I have found lack of utilization on our Akumina forms due to the workflows being limited. Review collected by and hosted on G2.com.

Recommendations to others considering Akumina:

I have found that we have a good relationship and they are very adept at helping us find solutions while using their product. Review collected by and hosted on G2.com.

What problems is Akumina solving and how is that benefiting you?

Communication, central location for training platforms and/or documentation, a sense of community between corporate and the employees in the field. Review collected by and hosted on G2.com.

Justin A.

Senior System Analyst

Information Technology and Services

Enterprise (> 1000 emp.)

12/13/2018

"Team Churchs"

4/5

What do you like best about Akumina?

We are able to expand the environment easily without using a true developer. The App Manager is instrumental in the ability to do this. Review collected by and hosted on G2.com.

What do you dislike about Akumina?

Constant bugs and glitches on version 4.0. It has caused some issues with our executive team. I will say at this time Akumina has resolved all issues. Review collected by and hosted on G2.com.

Recommendations to others considering Akumina:

Great product, but ensure you have an experienced project manager on your side to help the development process. Review collected by and hosted on G2.com.

What problems is Akumina solving and how is that benefiting you?

We primarily use this as a communications tool and as a resource document repository. I believe we will be able to expand on that by adding true business functions such contract management. Review collected by and hosted on G2.com.