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Adveronix Reviews & Provider Details

Adveronix Reviews (1)

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Adveronix Reviews (1)

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Givanildo A.
GA
Givanildo A.
Sócio
Small-Business (50 or fewer emp.)
"Charged for 15+ months without service — refund refused, chargeback filed"
0/5
What do you like best about Adveronix?

There is genuinely nothing positive to report. We at 3G Corretora subscribed to Adveronix with the intention of using it for ad management and campaign reporting in our financial services operations. The account was never activated due to a checkout email validation failure on their end, so we were never able to access, test, or use any feature of the platform. No onboarding was completed. No functionality was demonstrated. No value was received whatsoever during the entire 15+ months of billing. Review collected by and hosted on G2.com.

What do you dislike about Adveronix?

Multiple critical failures: (1) The checkout flow accepted an incorrectly formatted email without validation, leading to the account being registered under a non-existent address — a basic system failure. (2) Recurring billing was activated and charged for 15+ consecutive months despite the account never being functional. (3) When cancellation and a refund were formally requested in November 2024, the support team responded with a generic message claiming no account existed — no investigation, no escalation, no follow-up. (4) Upon re-escalation in February 2026 with documentation, the team located the account but denied responsibility and refused a full refund, citing the email error as the customer's fault. (5) Their Terms of Service include a clause requiring customers to notify the company before posting any negative review — a legally questionable practice that functions as review suppression. (6) As of the date of this review: no cancellation confirmed, card still on file, no refund issued. Review collected by and hosted on G2.com.

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