# Omnitail Reviews
**Vendor:** Omnitail, LLC  
**Category:** [Digital Marketing Services](https://www.g2.com/categories/digital-marketing)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 25
## About Omnitail
Omnitail is a digital marketing agency focused on developing eCommerce brands through profit-driven managed advertising services (Paid Search &amp; Display, Paid Social, Creative Services, Google Shopping, Amazon Ads, and Programmatic &amp; CTV). Our number one goal at Omnitail is to provide greater accountability and performance to our customers. We believe that return on ad spend (ROAS) isn’t the only metric eCommerce brands should pay attention to. That’s why Omnitail strives to be the omni-channel digital marketing agency partner eComm businesses turn to for continuous growth. We’re dedicated to guiding our customers to measure success through metrics other than ROAS that better represent the health of the business. We analyze, adapt, and act in their best interest using our proprietary software, unique integrations, and talented team of marketing professionals to optimize the health of their business and solve real business problems.



## Omnitail Pros & Cons
**What users like:**

- Users value Omnitail&#39;s **goal-oriented approach** , showcasing a commitment to aligning strategies with client success. (3 reviews)
- Users value Omnitail&#39;s **strategic campaign management** , emphasizing profitability and tailored approaches for optimized results. (2 reviews)
- Users value Omnitail&#39;s **focus on profitability** , optimizing campaigns with expert adjustments beyond standard platform algorithms. (2 reviews)
- Users value Omnitail&#39;s **results-driven approach** , emphasizing profitability and tailored campaign optimization for their success. (2 reviews)
- Users value the **client success focus** of Omnitail, as they prioritize and align with customer goals effectively. (1 reviews)
- Commitment (1 reviews)
- Customer Focus (1 reviews)
- Customer Support (1 reviews)
- Dedication (1 reviews)
- Digital Marketing (1 reviews)

**What users dislike:**

- Users find the **difficult learning curve** less necessary due to Omnitail&#39;s effectiveness in paid search automation. (1 reviews)
- Users feel a **lack of expertise** when using Omnitail, as it reduces their need to learn about paid search. (1 reviews)
- Users feel the need for a **wider range of marketing services** as Omnitail&#39;s offerings are currently limited. (1 reviews)
- Users note that **outside management** has a less complete understanding of their product and market specifics than in-house teams. (1 reviews)

## Omnitail Reviews
  ### 1. Strong Performance Marketing Partner - HIGHLY RECOMMEND

**Rating:** 5.0/5.0 stars

**Reviewed by:** Larry W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 18, 2025

**What do you like best about Omnitail?**

They focus on your profitability, not just ROAS. Additionally, Omnitail is not just an expert at using Google Adwords or Meta Ads. They understand deeply how each one works and use their tools and expertise to make adjustments that will optimize your campaigns. Many agencies rely solely on these platforms' algorithms, which may not always serve the client's best interests.

**What do you dislike about Omnitail?**

I wish they offered a wider range of marketing services.

**What problems is Omnitail solving and how is that benefiting you?**

I've worked with Omnitail for over 10 years across multiple companies. They are outstanding at what they do. They are highly analytical, detail-oriented, and thorough in their approach. They are also fully transparent in their approach, so you can see exactly what is working (and what isn't) at any given point in time. The suite of tools they utilize allows them to react rapidly to changing conditions and helps ensure the optimal returns on your media spend.

  ### 2. Organized google ads management partner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark A. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about Omnitail?**

Consistent management not focused on additional management revenue but instead focused on our goals

**What do you dislike about Omnitail?**

I wouldn't say i dislike omnitail however if there is any downside to outside management vs inhouse it would be less understanding of our product set and market specifics vs an inhouse equivalent.

**Recommendations to others considering Omnitail:**

From my experience in working with various add management partners omnitail is a great option for google ads management they are honest and are not afraid to tell you what works and what does not. Alot of ad agencies work to pad their attribution in canablizing direct traffic or traffic from other channels. I haven't seen this with Omnitail they seem to have a genuine interest in aligning with what's best for the business. One of the things i like about the model they implement is its profit focused rather than ROAS based which helps to keep your ad spend sustainable.

**What problems is Omnitail solving and how is that benefiting you?**

Omni tail organizes and manages our google ads program setting up and tweaking for optimal performance. The owner Matt set us up originally back in 2017-18 and since we have had three reps over the years along with appropriate upline contacts. All three reps have done a great job communicating the programs successes and failures. The company as a whole has done a great job working with us in finding ways to win that work for us using google ads.

  ### 3. Omnitail-  Great PPC Partner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Justin Y. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2025

**What do you like best about Omnitail?**

Transparency, communication, and accountability

**What do you dislike about Omnitail?**

There are not any dislikes at this time.

**Recommendations to others considering Omnitail:**

Great PPC partner that is transparent and provides in great detail their work efforts and performance.  The amount of PPC spend has NO impact on the monthly fee to Omnitail, where many other companies tend to charge more for greater spend.  The lack of incentive for Omnitail to spend more to be paid more goes a long way with creating trust in them.  We have been very pleased with Omnitail for years now and I would 100% recommend.

**What problems is Omnitail solving and how is that benefiting you?**

Management of our Google Ads accounts with the goal of increasing traffic and maintaining a healthy ROAS and Contribution Margin.
The account is highly successful and efficient.

  ### 4. Great Teamwork

**Rating:** 5.0/5.0 stars

**Reviewed by:** Guillermo A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about Omnitail?**

Strategic Approach: They took the time to understand our industry and tailor campaigns that aligned with our goals.

**What do you dislike about Omnitail?**

While the team is highly responsive, we’d love to see more proactive creative testing and ad copy variation

**Recommendations to others considering Omnitail:**

Overall, Omnitial is a reliable, knowledgeable SEM partner. They know how to drive growth, and we’d recommend them to any business looking to take their paid search efforts to the next level.

**What problems is Omnitail solving and how is that benefiting you?**

Working with Omnitial SEM Agency has been a game-changer for our business. From day one, their team demonstrated deep expertise in Google Ads, keyword strategy, and performance-based marketing. They didn’t just throw traffic at our site — they brought in the right traffic.

  ### 5. A Partner We Can Count On

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brent A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2025

**What do you like best about Omnitail?**

What I like best about Omnitail is that their entire approach is centered on our success, treating our goals as their own.

**What do you dislike about Omnitail?**

The only downside is that Omnitail is so good at what they do, I don’t have to learn nearly as much about paid search as I thought I would.

**What problems is Omnitail solving and how is that benefiting you?**

The team has been instrumental in driving consistent, high-quality results through our paid search campaigns. Their expertise, transparency, and proactive communication make them a partner we can truly count on.

  ### 6. Perfect solution/partner for your CRO testing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Allen H. | Creative/eCommerce Director, Retail, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2023

**What do you like best about Omnitail?**

Matt & their customer service is always top-notch and insightful! Our weekly touch bases are very informative and insightful. We get some great talking points that we use to explain metrics to our leadership team.

**What do you dislike about Omnitail?**

There is nothing to dislike about Omnitail at this point in our journey. Matt is always willing to support the thoughts and things we throw his way, and often leads to a better solution overall.

**Recommendations to others considering Omnitail:**

Their ease of use, implementation is a breeze, and the day to day is great! At any point we're able to check in on ongoing tests and adjust on the fly as needed. Many times this just provokes more thought and valuable metrics. Helps us in our overall new site builds to go along with our current 8 sites and growing. Helps us a ton with within our current master theme structure for all sites/brands.

**What problems is Omnitail solving and how is that benefiting you?**

Onmitail provides optimized testing & analytics to help us with site enhancements and boost our overall conversion metrics. Their various in-depth analytics assists our internal team to make informed site decisions using data and not opinions.

**Official Response from Matt Stover:**

> Hi Allen - Matt B has developed an incredible process and toolset for CRO. Thank you for sharing your feedback and your continued partnership!

  ### 7. Omnitail Marketing Agency - Our Choice for Growing Ecommerce Business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Russell M. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2023

**What do you like best about Omnitail?**

We liked Omnitail's agency team.  They were approachable and resposive to our questions.  Omnitail provided excellent reports and took the time to answer our questions.  We felt like Omnital staff were part of our company.  Great people.

**What do you dislike about Omnitail?**

Our leadership decided to bring marketing "In-House."  For us, it was more of a budget crunch.  Omnitail is a solid agency that should be an asset to any company.

**What problems is Omnitail solving and how is that benefiting you?**

We urgently needed a Marketing Agency that could address our various verticals and thousands of products offered on multiple Shopify Stores.  We selected Omnitail after an extensive search for a marketing agency that understood our Ecommerce business.  We like Omnitails Profit Driven approach, and we benefited from Omnitail's reporting and well informed staff.  We learned quite a bit about the Ecommerce business from Omnitail.

**Official Response from Matt Stover:**

> Hi Russ - thank you for your very kind review. We've enjoyed working with you and wish you well in the future. If there is anything we can do to support your team in the future please feel welcome to ask. 

Thanks,
Matt

  ### 8. Great company to work with!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lior N. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 01, 2023

**What do you like best about Omnitail?**

They are very easy to work with, and the implementation was easy. They schedule bi-monthly calls with great reporting, and also have plenty of time to  help with any additional troubleshooting, updates, reporting inquiries and campaign adjustments as needed. My rep is great to work with too. I felt confirdend with them and didn't feel the need to micromanage the budgeting because I knew they were making great decisions and always adhering to our targets and guidelines.

**What do you dislike about Omnitail?**

I wish there were possibly additional channels they could manage, but at the same time being more focused probably makes them better at what they do.

**Recommendations to others considering Omnitail:**

For best bang for the buck, this agency has delivered increadibly results at far less cost than many others.

**What problems is Omnitail solving and how is that benefiting you?**

Omnitail helped manage the largest channels of our paid digital marketing, growing the acccount on an annual basis, and providing feed manamement and optimization solutions for us.

**Official Response from Matt Stover:**

> Hi Lior, Thank you so much for leaving us such a positive review! Let us know if we can be of assistance in any other way for you. 

Thank you,
Matt

  ### 9. True Partner & Extension of our team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jesse M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about Omnitail?**

Omnitail has allowed us to build and execute tests easily and consistently throughout the year. I appreciate that Matt is available to speak to us on a weekly basis, and offer advice and recommendations given his expertise in the space and experience with other similar clients. It's a great way to scale our team and get these tests off the ground.

**What do you dislike about Omnitail?**

We have been longtime clients and sometimes the pressure builds internally to issue more tests within specific periods of time. Sometimes there is limitation to the velocity or rate at which we can build and go live with tests. There is also heavy reliance on internal QA by the client.

**Recommendations to others considering Omnitail:**

Omnitail seems like very knowledgeable digital partners that understand in order to scale their support and partnership with clients they have to develop a wholistic view of how clients build their digital practices. We were introduce to them through the acquisition of their Conversion Rate Optimization practice and continue to be a great way for us to have this practice with arm's reach without having to manage it in-house.

**What problems is Omnitail solving and how is that benefiting you?**

As an ecommerce retailer that is full of ideas (and opinions), we like to prove or disprove any updates or feature enhancements to our site through data. Often becuase of seasonality and promotions, doing this without an A/B testing platform can be difficult. We also don't have the headcount internally to be able to build and execute on our own. We have been working with Matt Beishel at Omnitail for several years and appreciate his commitment to our business and the way he has allowed us to build a testing practice here at Title Nine.

**Official Response from Matt Stover:**

> Hi Jesse - thanks for leaving us such a kind review, and for the feedback regarding the CRO QA process. We greatly appreciate it. Please let us know if there is anything else we can do for you or your team. 

Thanks,
Matt

  ### 10. Phenomenal service, attention to detail, and performance!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2023

**What do you like best about Omnitail?**

I really love how transparent, knowledgeable, and friendly the team is. Everyone is really invested in our success and they always a finger on the pulse of the marketing engine so that they can adapt their strategy to match the sitaution and get the results we want. The level of adaptability and open communication we have with them gives me a sense of confidence in them that I didn't think I'd get with an agency.

**What do you dislike about Omnitail?**

I'd say they only downside is that they don't offer more services so that we can outsource all of our marketing to them. Organic social specifically would be amazing if they had a variety of services to support that.

**Recommendations to others considering Omnitail:**

If you're considering working with Omnitail be very clear about what your goals are because they will build a strategy around how to get there. When we first started talking with them we didn't realize how vague our goals actually were but they were very patient with us and helped us come to a place where the strategy matches our overall goals for the company.

**What problems is Omnitail solving and how is that benefiting you?**

We had previously worked with 2 different agencies and lost 10's of thousands of dollars in paid search marketing with very little growth or performance. So we brought all of our paid marketing efforts in house and after some very slow and painful progress we started to see results, but quickly realized that we didn't have any idea how to scale our efforts. After some searching we came across Matt and his team at Omnitail. Naturally we were skeptical and very hesitant to work with another agency but Matt and his team were incredibly patient and willing to answer all of our questions very thoroughly and willing to work with us so that we were comfortable with the agreement. I'm so glad we decided to take the leap! Not only has the team been able to hit their targets they've been very open and transparent about their process and advice for how to move forward. We've hit our best month ever working with them and we're on track to beat those numbers again this month. After the success we had with the search team we also decided to see if they could help us with paid social ads and even though it's only been a couple weeks they've already outperformed our previous agencies by 10x! We're very very happy with Matt and his team and highly recommend them!

**Official Response from Matt Stover:**

> Hi Michael,
I can't express enough gratitude for leaving us such a kind review - thank you. I believe helping our customers focus their goals on the financials allows us to ensure we drive a healthy relationship with them. We greatly appreciate your business and look forward to continued performance improvements as our capabilities improve even further!

  ### 11. Best in the business.  They are the best in the space!

**Rating:** 5.0/5.0 stars

**Reviewed by:** MICHAEL B. | Vice President eCommerce | Marketplaces, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2023

**What do you like best about Omnitail?**

People - professional and always 100% commited to the business in making success happen.

**What do you dislike about Omnitail?**

Not a thing. - they have zero faults.  Any issue has been rectified (and there really has not been any)

**Recommendations to others considering Omnitail:**

Don't consider anyone else.  None can perform at the highest level that Omnitail does.  Hands down the best in the business.

**What problems is Omnitail solving and how is that benefiting you?**

Omnitail is the best in market for providing Paid Ads and Marketing.  Having worked with dozens in the past, they havve proven that they are the most profitable solution for a company to have as a partner time and time again.

**Official Response from Matt Stover:**

> Hi Michael - I'm thrilled to hear about your experience with Aaron and the rest of our team. We've enjoyed our nearly 9 year relationship with your company and look forward to many more years to come!

  ### 12. Omnitail is Fantastic

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy H. | Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2023

**What do you like best about Omnitail?**

Their high levels of expertise with SEM and product feed management along with a willingness to assist in other business areas whenever possible. In addition, exemplary transparency and communications.

**What do you dislike about Omnitail?**

Nothing. Although I do wish that Omnitail wasn’t on the other side of the country. In our seven years of working together, I have never met anyone on the team in person. However, that never detrimentally impacted our ability to communicate, strategize or run successful campaigns together.

**Recommendations to others considering Omnitail:**

Omnitail is a highly competent, honest and professional partner for SEM. They wholly acknowledged that our business was unique and provided tailored solutions that perfectly fit our needs. They continuously monitored and adjusted our SEM campaigns and product feeds (which averaged 140k unique products with our many variants), to maximize ROI ensuring that our budget was utilized effectively and optimally. 

They have maintained open lines of communication and promptly addressed any strategic change requests, questions or concerns we had, sometimes including after-hours and weekend calls and emails. 

If you love data, you’ll love their detailed KPI reports that include comprehensive analytics and campaign performance metrics. These allowed us to track our progress at a granular level and make informed decisions and strategic changes. In addition, they provided expertise and insights outside the scope of their SEM responsibilities, including recommendations for web-based and offline activities.

Their extensive levels of expertise and SEM optimization strategies undoubtedly make a positive impact on our business.

**What problems is Omnitail solving and how is that benefiting you?**

Management and optimization of a highly complex search, display and paid social portfolio across multiple channels and mediums resulting in increased off-line inquiries, quality new leads, optimal web traffic, and revenue.

**Official Response from Matt Stover:**

> Hi Amy - It's been a pleasure to work with you these past seven years across nearly every line of service we offer. Thank you again for your great partnership and for the kind review. 

  ### 13. Omnitail has been a wonderful A/B test partner to us for years

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 09, 2024

**What do you like best about Omnitail?**

The level of expertise and guidance, on A/B tests & beyond.

**What do you dislike about Omnitail?**

The lead time in getting tests initiated.

**Recommendations to others considering Omnitail:**

They will really care & get excited about your business. Make sure you have the bandwidth to project manage.

**What problems is Omnitail solving and how is that benefiting you?**

We partner with Omnitail to ideate, strategize, execute, and report on A/B tests on our website. These include a wide range of tests, whether to implement a new website feature, try out big or small changes, or to track the impacts of an update we plan to implement.

**Official Response from Matt Stover:**

> Thank you for your kind review and feedback! I will look into the lead time for test deployment for you. 

  ### 14. Highly Recommended - Omnitail: The Path to Profitable Growth in Paid Search

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 21, 2023

**What do you like best about Omnitail?**

What I like best about Omnitail includes their expertise, proactive team, hands-on leadership, data-driven strategies, and ability to anticipate and precisely address issues.

**What do you dislike about Omnitail?**

There were no downsides to working with Omnitail. They were exceptional in all aspects.

**Recommendations to others considering Omnitail:**

Trust their process. When we first transitioned, my team was used to delving into the nitty-gritty details, such as negative keyword management, and it was more of a distraction than a help. Trust Omnitail's expertise to lead the way.

**What problems is Omnitail solving and how is that benefiting you?**

Last year, Omnitail completely changed our paid search business's trajectory, reversing a downward trend and leading us to growth and increased profitability. Their understanding of paid search and data-driven approach was more sophisticated than any other agency I have worked with. I especially like that when we encounter issues, they spot the problems before we do, and their recommendations are spot-on. Now in our second year with them, they continue to perform well, maintaining the positive momentum.

**Official Response from Matt Stover:**

> Thank you very much for your kind review! We're looking forward to continued success with you!

  ### 15. Setting up GA4

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heather H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 14, 2023

**What do you like best about Omnitail?**

Omnitail is on top of the game at all times.  The are experienced, persistent and thorough in all their work.  It is wise to pay attention to their advice.

**What do you dislike about Omnitail?**

We have dealt with Omnitail for many years and have found nothing to complain about.

**Recommendations to others considering Omnitail:**

Once you start working with Omnitail, there will be no need to look elsewhere.

**What problems is Omnitail solving and how is that benefiting you?**

Omnitail installed G4 on a new platform we activated.  The platform had issues and Omnitail stayed the course throughout the process.  They were patient and helpful.  Omnitail  knows what we need and recommends fixes for issues before they become a problem.

**Official Response from Matt Stover:**

> Hi Heather - Thanks so much for leaving us a review and for your business for many years now. Let us know if there is anything else we can do for you. 

  ### 16. Great team to work with

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 05, 2024

**What do you like best about Omnitail?**

The people are incredible! Their communication is top notch.

**What do you dislike about Omnitail?**

Nothing. Omnitail has been great to work with.

**What problems is Omnitail solving and how is that benefiting you?**

We were able to offload a bunch of work to Omnitail and let them handle our shopping ads.

**Official Response from Matt Stover:**

> Thanks for the kind review! Please let us know if there is anything else we can do to help you. --Matt

  ### 17. Saved our sales

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2023

**What do you like best about Omnitail?**

They have a great team that is highly responsive. The reporting that they provide is excellent. Most important of course is their ability to increase sales with their service.

**What do you dislike about Omnitail?**

I don't like a lot of meetings and they prefer to do bi-weekly checkins. They can certainly work with you to do less often if that's not your thing as well. I'd say their pricing structure is fair.

**What problems is Omnitail solving and how is that benefiting you?**

At the begining of the year before hiring Omnitail we had a huge drop off in our Google Ad performance. Omnitail came in and boosted sales right away. In addition to sales increasing, the spend was more profitable and efficent.

**Official Response from Matt Stover:**

> Hi Tom - thank you for leaving us a review. We wish you well in the future with your business! 

  ### 18. Trusted Advisor for Online Advertising Strategy and Execution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris B. | Chief Operating Officer & CIO, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 10, 2023

**What do you like best about Omnitail?**

I appreciate Omnitails detailed reporting that gives us exceptional insight into our advertising spend and all the key metrics that tell us how well we are doing. They are very attentive and do what they say they are going to do. I have nothing but positive things to say about them.

**What do you dislike about Omnitail?**

There really isn't anything I dislike about Omnitail. They've provided great results.

**What problems is Omnitail solving and how is that benefiting you?**

Omnitail is solving the problem and complexities of managing online advertising across various channels while keeping and growing profitability. Many agencies are doing that out there but Omnitail is a boutique firm that pays close attention to clients and isn't out there just looking to sign everyone up and make a buck. I would consider them a strategic advisor for us in this space and that's very valuable. Our business is in a hyper-competitive space and Omnitail has helped us grow our revenue over 200% from when we started using them. They provide exceptional reporting and insights into what's happening across channels and have been excellent about trying new things to increase revenue. They have also helped us deal with compliance challenges and navigating feed quality issues. They are very communicative and open to feedback and are a pleasure to work with.

**Official Response from Matt Stover:**

> Hey Chris - We've enjoyed our partnership over the years, and look forward to many more years together. Thank you for your review. Please don't hesitate to ask if there is anything else we can do for you. 

  ### 19. Profit-Focused and Process-Driven Marketing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 21, 2023

**What do you like best about Omnitail?**

The entire team's quality, responsiveness, and thoroughness are outstanding.

**What do you dislike about Omnitail?**

There isn't anything to dislike about good process.

**What problems is Omnitail solving and how is that benefiting you?**

Omnitail solves the challenges of inefficient spending and unproductive lead generation by prioritizing conversion value, and adopting a profit-centric approach. This approach greatly improves ROI and ensures targeted results.

**Official Response from Matt Stover:**

> Thanks for your review!

  ### 20. Results-driven marketing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrea J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 27, 2023

**What do you like best about Omnitail?**

The KPI reports are detailed and enable us to make cost effective decisions about our marketing spend.

**What do you dislike about Omnitail?**

Not applicable. We have been totally satisfied.

**Recommendations to others considering Omnitail:**

Digital customer acquisition has become an incredibly complicated world. We find it highly valuable to have a partner like  Omnitail -- they provide the expertise we need to grow profitably.

**What problems is Omnitail solving and how is that benefiting you?**

We are a start and run-lean. Every dollar needs to be stretched and produce a return.  Omnitail is a true partner. They are enormously efficient at driving customer growth and revenue.

**Official Response from Matt Stover:**

> Hi Andrea,

Thank you so much for your glowing review! We greatly appreciate the opportunity to work with you. 

  ### 21. very detail oriented google product ads

**Rating:** 5.0/5.0 stars

**Reviewed by:** zev  h. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 01, 2023

**What do you like best about Omnitail?**

They care about their clients success and they are very detail oriented.

**What do you dislike about Omnitail?**

We have had an excellent 5 years so far.

**What problems is Omnitail solving and how is that benefiting you?**

Omnitail helps us with our online advertising. primarily with google and bing.

**Official Response from Matt Stover:**

> Hi Zev - thanks for leaving us a review. We've really enjoyed working with you and look forward to many more years together!

  ### 22. Omnitail, Critical to our success

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2023

**What do you like best about Omnitail?**

Professionalism, industry knowledge, and communication.

**What do you dislike about Omnitail?**

There is nothing here for me to put.  We have zero complaints.

**Recommendations to others considering Omnitail:**

Get ready because you're going to see results fast!!!!

**What problems is Omnitail solving and how is that benefiting you?**

We hired Omnitail to manage all of our CpC advertising company wide.  We could not be happier with the results we are seeing as well as with the relationship we have built.  Matt and team always go above and beyond to ensure our company is thriving in the digital market space.  Excellent communication, amazing results!

**Official Response from Matt Stover:**

> Hi Ben, Thank you so much for sharing your experience. I'm thrilled to hear you're happy with Chris and the rest of the team, and the results we've driven. We're looking forward to helping your business grow in the years to come. Please don't hesitate to ask if there is anything else we can do to help you. 

  ### 23. Omnitail Is an Amazing Partner.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Miles F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 07, 2023

**What do you like best about Omnitail?**

1. Responsiveness. They're always on it.
2. High-Quality Execution. 
3. Strategic Insights.
4. Google Shopping Feed Optimization & Management.
5. Robust Reporting.

**What do you dislike about Omnitail?**

No downsides to using Omnitail. They are an excellent team & really easy to work with.

**What problems is Omnitail solving and how is that benefiting you?**

1. Managing a program of over 3 Million Sku's & finding ways to continue to improve overall efficiency and scale across Google channels.
2. Optimizing our Google Merchant Center Feeds and creating a great workflow that seamlessly integrates our backend root feed to Google Merchant Center.
3. Having Thought Leaders to Provide Strategic Insights. Omnitail does an excellent job of providing strategic insights across Google, which allows us to make informed decisions about our program.

**Official Response from Matt Stover:**

> Hi Miles - we greatly appreciate your glowing review. Please don't hesitate to reach out if there is anything else we can do for you. 

  ### 24. Excellent personalized and ai-powered agency services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 03, 2023

**What do you like best about Omnitail?**

Personalized service. We've had the same account manager for 5 years and he knows the seasonality of our products and continually tests new strategies to optimize our campaigns.

**What do you dislike about Omnitail?**

Some of their reporting is highly detailed and you are required to understand how the ad platforms work to understand the reports.

**Recommendations to others considering Omnitail:**

Spend time up front customizing the reports that are most meaningful to you. If you have new ideas, bring them up and they will help you find solutions together.

**What problems is Omnitail solving and how is that benefiting you?**

Trustworthy ad spend. Before Omnitail we had a difficult time knowing if our agencies were spending too much on ads. We now have detailed reporting and can trust our ad spend is effective.

**Official Response from Matt Stover:**

> Hi - thank you so much for leaving us such a kind review! And thank you for the feedback on our reporting. I am a big believer in "out of sight, out of mind" so much of the detail in the reporting is there for our Analysts to pick up on root cause of performance changes - I understand it is far more detail than is needed for customer-facing reports though and that is one of the challenges we face in determining how much vs how little to include. If there is anything else we can do for you please don't hesitate to reach out!

  ### 25. Great experience, hands on, responsive, analytical

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeff B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 03, 2023

**What do you like best about Omnitail?**

Data driven, open to learning and adapting, very responsive.

**What do you dislike about Omnitail?**

At the time, narrow scope and limited subject matter expertise beyond shopping / search.  Broader playbook and expertise now.

**Recommendations to others considering Omnitail:**

Matt and team are a cut above and genuinely care and want to hit your goals ahead of their own.

**What problems is Omnitail solving and how is that benefiting you?**

We needed to overall our bidding strategy to optimize to profit.

**Official Response from Matt Stover:**

> Hi Jeff! Thank you so much for your review. We greatly appreciate your feedback. 



- [View Omnitail pricing details and edition comparison](https://www.g2.com/products/omnitail/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+10%3A30%3A35+-0500&secure%5Bsession_id%5D=f8620486-5978-4aff-aa98-3609f2b3ccc1&secure%5Btoken%5D=4f32a33044e080c85cf8797b28198dde69e018dc73ab6c82e3b547e879965d1a&format=llm_user)

## Omnitail Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Support**
- Go Live Support
- Documentation
- Training 
- Metrics
- Admin Services

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

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