I really appreciate the customizability of AddSearch. Assigning rankings to pages so they lead search results is fantastic, and the ability to create filters and tweak the system's aesthetics to suit our needs is great. The ranking tools are particularly valuable because we can prioritize high-value conversion points. It's also really helpful that I can boost pages by content fields or date, and even promote a page to the top of every search result. Their customer support is top-notch, always providing assistance when needed. I also love AddSearch's advanced features like fuzzy search and natural language processing, which make searches more intuitive and effective for our users. The setup phase was impressive, with proactive support from Roberto, ensuring we met deadlines and kept our project's momentum. Review collected by and hosted on G2.com.

Since we use a different vendor to host and maintain our site, implementation and design changes are tough because they can only do so much with third-party code. The AddSearch team gives great support but there is some manual code that needs to be edited to change the look and feel. It would be nice to have more control over that from the already very robust AddSearch CMS. Review collected by and hosted on G2.com.

What I like most about AddSearch is how easy it is to improve the search experience without relying on developers. The ability to add synonyms ensures users can find the right content even when they use different terminology, which has significantly improved search relevance on our site. I also appreciate the pinned results feature, which allows us to prioritize important pages for specific search queries. Together, these features give us greater control over the search experience and help ensure users are finding the most relevant content quickly. Review collected by and hosted on G2.com.

I find that sometimes the keywords that show up in the Top Keywords section aren't at all relevant to our business and i'm honestly not sure how they get there sometimes as we have no content realted to that on our site and there are 0 clicks, CTR and ACP. Review collected by and hosted on G2.com.

AddSearch is straightforward to use and has been reliable for our websites. I like that it's easy to customize search results and see what users are searching for. The reporting has also been helpful for identifying content opportunities and improving the user experience. We've also been impressed with the new AI Answers product. It helps users find information more quickly by providing direct, relevant answers, making search feel more intuitive and efficient. Review collected by and hosted on G2.com.

The AI Answers feature is promising, but as a newer product, we're still looking forward to additional functionality and customization options as it continues to evolve. Review collected by and hosted on G2.com.

The onboarding was really good and the AI ​​search engine works very well with a good level of accuracy. If there's a problem, it can always be fixed. Review collected by and hosted on G2.com.

The time it takes for support to fix problems is a bit too long, and the price is high. Review collected by and hosted on G2.com.

What I value most about AddSearch is how unexpectedly straightforward it is to start using. Setting up the crawler is uncomplicated, and the ability to link it to nearly any CMS via an API or the crawler itself means I can avoid dealing with complex configurations. After setup, the search function is impressively quick—results appear almost immediately, which greatly enhances the user experience. Review collected by and hosted on G2.com.

My main frustration is that integrating with more specialized or niche e-commerce platforms can take extra development work. It’s not difficult, but it’s not as plug-and-play as some alternatives that have ready-made connectors. I’ve also noticed that some of the more advanced personalization options—especially the deeper behavioral targeting—are locked behind the higher-tier plans. That can be a bit limiting for smaller teams or companies that want richer personalization but may not be ready for a premium plan. Review collected by and hosted on G2.com.

It was easy to install, had great support and worked perfectly. Review collected by and hosted on G2.com.

I was asked to review the AddSearch GenAI product. I will do that here. The AI answers product, after some fine tuning provided good answers. However, after several months we could tell that very few people were using it. It's costly so we discontinued the AI answers and kept the search function. Review collected by and hosted on G2.com.

I appreciate AddSearch Site Search for its impressive speed and accuracy in providing relevant search results. The feature of autocorrecting spelling mistakes enhances user experience by minimizing errors in search queries. I value the customization options that allow users to tailor the search experience according to specific needs and preferences, such as location and past behavior. The platform empowers self-service by enabling users to efficiently find the correct information, thus reducing the burden on customer support teams. Additionally, AddSearch Site Search features autosuggestions and personalization, which enrich the user experience by presenting the most pertinent content upfront. Furthermore, the support team is notably responsive and efficient in resolving any issues, ensuring a smooth and hassle-free process for me and my team. Review collected by and hosted on G2.com.

I find that AddSearch Site Search could be improved in its search functionality, particularly in providing more control over result priority. The process of implementing AddSearch could also be made simpler and more user-friendly, as the current setup might present some challenges. Additionally, there have been initial reports concerning access issues, indicating that access should be seamless and without such hiccups. Review collected by and hosted on G2.com.

I like AddSearch for its easy customization, real-time indexing, and fast, accurate results. It makes creating a smooth search experience simple and effective. Review collected by and hosted on G2.com.

One downside of AddSearch could be that its pricing might be a bit high for smaller sites with limited budgets. Also, some users report that the advanced customization options, while powerful, can be a bit overwhelming for non-technical users. Review collected by and hosted on G2.com.

What I like best about AddSearch is how quick it is to set up and how fast and accurate the search results are.... It just works, and it helps visitors find what they need right away. Review collected by and hosted on G2.com.

What I dislike is that some advanced features are only available on higher plans, and the customization options can feel a bit limited at times... I would also like to see more detailed analytics in the basic version. Review collected by and hosted on G2.com.

The team behind the product is very helpful. Review collected by and hosted on G2.com.

As any product, especially the AI one, you need to spend a lot of time doing content tweaks. Review collected by and hosted on G2.com.