I like that it is very easy to setup and easy to use and is very generous with it's free plan that allows smaller companies to have the tools they need to secure and support their endpoints that they would not have otherwise. It's patch management works great and has lots of options for accepting or denying updates based on needs. it has good monitoring tools and remote access support options to quickly help end users when needed as well. It helps with device inventory as it tells you the hardware and software info of all devices connected to Action1. I highly recommend it to anyone that wants a simple and highly effective solution for Patch management and with the bonus of also having some basic RMM features. Review collected by and hosted on G2.com.

I can't think of any major downsides. I do wish it had built-in support for updating the MS 365 desktop apps without having to set it up and configure it manually, though their database is still quite good and growing all the time. Other than that I can't really think of any right now. Review collected by and hosted on G2.com.

Action1 gives me a level of visibility to the endpoint patching status that I never had, especially 3rd-party apps. I can instantly get a view of how things are going It also features hardware and software reporting that beats what I had been using. It integrated easily into our environment, very easy to deploy. Review collected by and hosted on G2.com.

So far nothing really jumps out as an issue. Common to a lot of software nowadays, you have to jump through a lot of separate docs to learn some of the finer points, as opposed to one big indexed PDF which I'd prefer. Most of it doesn't even require docs. Review collected by and hosted on G2.com.

Action1 was super easy to get set up, and we had it rolling out to devices pretty fast. We've got it on 100+ servers and 60+ Windows PCs and it's made patching and remoting into machines way less of a pain. Has made reboot night a lot easier. I've tried using Nable for the past 4 years and it always has had issues with the timing of the scripts running sometimes it's 5 minutes others it's 45 minutes. With Action1 when you send a command to a machine the command is ran within a couple of minutes. The interface is easy to use, which is nice because a lot of IT software is way more complicated than it needs to be. Installing the agent is basically just running the PowerShell script and a minute or two later the device is in the dashboard and ready to go. One of the very few software's I've used where you get more than what you pay for. Review collected by and hosted on G2.com.

I really don't have any major complaints about Action1. I'd have to start nitpicking to find something I didn't like. Review collected by and hosted on G2.com.

The thing I like best about Action1 is how smoothly it handles patch management for remote and hybrid endpoints without needing a VPN.

If you are managing a fleet of machines, patch compliance can usually be a massive headache—especially when users are working from home. Action1 solves this with a lightweight cloud agent that gives you full visibility and control through a single browser tab. Review collected by and hosted on G2.com.

The biggest issue is the very small built-in software repository. They focus heavily on security and manual verification, but the catalog is limited to basic mainstream apps Review collected by and hosted on G2.com.

I have been using Action1 now for a few years, It has continued to be as impressive as the first day I used it. It covers all of the requirements I need and many, many more. It has been an integral part of the service we provide and a big contributor to our growth. During this time we have seen the expansion of Action1 to cover Mac and Linux. We recommend Ation1 to anybody who is looking for an all round, all singing and dancing solution for managing IT infrastructure. Review collected by and hosted on G2.com.

Since we started using Action1 there has been nothing that we have disliked, with their roadmap we have been able to suggest any features that we may like adding, and support features that others have suggested, with very clear timelines of when features will be incorporated into the system, these upgrades are seamless and frequent. Not a bad word to say about Action1. Review collected by and hosted on G2.com.

I’m fairly new to using it; however, I’m absolutely blown away by how many no cost endpoints you can have. Also, the cost once you exceed those limits is very affordable. My one meeting with the representative from Action1 was amazing! They were so helpful and genuinely caring. They help you grow, so you can grow with them. The custom reporting and scripts are phenomenal, and they make it easy to add anything extra that isn’t already included in the plethora of options in place. Without a doubt, I’ll be a client for a very long time, and I trust the product completely for use with my clients. A+ Review collected by and hosted on G2.com.

Honestly, I haven’t found any downsides so far. It’s very easy to use and set up, and I’m super impressed with how customizable and powerful it is. Review collected by and hosted on G2.com.

I like that it also allows me to keep track of third-party software installations and updates and even has a large library of our LOB application stack already configured for updating / installation. In addition, I can securely and remotely install new programs as our users require them without giving them admin rights to their workstation(s) Review collected by and hosted on G2.com.

I haven't found anything I dislike so far Review collected by and hosted on G2.com.

Control of Windows updates and a top down view of which third party software is out of date. Some third party programs don't auto update reliably or check for updates often enough. It's great to have one pane that highlights this and allows you to instantly push those updates to clients. Teh best surprise feature is built-in remote desktop to clients. Review collected by and hosted on G2.com.

Some programs can be installed in the user scope as opposed to the system scope. Action1 will see Firefox is very outdated and let you push the latest version and it will succeed however, because it installs the latest version at the system level, the outdated version installed in the user scope stays installed and outdated. I could be missing a way that Action1 has to resolve this but I believe the only work around is to physically go the client or use the built-in RDP and uninstall the outdated program from the user directory that it is installed in. Review collected by and hosted on G2.com.

It’s straightforward to use, with a low learning curve for getting to grips with the system. Performance is really fast, and it’s easy to get your devices up to date in a short time frame. We were fully patched within 8 days, even with a mix of part-time and WFH endpoints. Onboarding was also very straightforward: we deployed the agent via InTune and were up and running quickly. For us, staying below the 200-endpoint marker made it a no-brainer; we’ll cross that threshold fairly soon, but the cost still feels very competitive. Review collected by and hosted on G2.com.

The only issue I’ve run into is getting “stale” devices (for example, when a user is on holiday or otherwise absent) updated. The stored “last seen” value updates, and those endpoints then drop out of the dynamic group I created before the automations have a chance to run. That said, it was easy enough to use the script tools to design a workaround. Other than that, I haven’t found anything else to dislike. Review collected by and hosted on G2.com.

Action1’s greatest value is that it offers a basic yet powerful suite of tools at no cost. For small and medium-sized businesses that may not be able to afford a traditional EMS, Action1 meets essential needs with fast, simple deployment and makes managing company devices much easier. The agent deployment is practically friction-less and so easy you can do it in a variety of ways whichever meets your needs. Review collected by and hosted on G2.com.

It’s hard to dislike anything about it, considering it’s free. If I had to point out one area to improve, it would be to make the pre-packaged software selection more extensive. Several popular apps, like Notion, aren’t included by default. Review collected by and hosted on G2.com.