--- title: Acronis True Image Reviews meta\_title: 'Acronis True Image Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 71 reviews by the users' company size, role or industry to find out how Acronis True Image works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 71 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Backup url: https://www.g2.com/categories/backup --- ### Acronis True Image Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **robust data security features** of Acronis True Image, enhancing protection against unauthorized access. [(2 mentions)](https://www.g2.com/products/acronis-true-image/reviews?filters%5Bsentiment_snippet%5D=1721380&qs=pros-and-cons#reviews) Users value the **prioritization of data security** in Acronis True Image, ensuring protection against unauthorized access and tampering. [(1 mentions)](https://www.g2.com/products/acronis-true-image/reviews?filters%5Bsentiment_snippet%5D=2293301&qs=pros-and-cons#reviews) Users love the **ease of use** of Acronis True Image, finding it simple to implement and navigate. [(1 mentions)](https://www.g2.com/products/acronis-true-image/reviews?filters%5Bsentiment_snippet%5D=1721776&qs=pros-and-cons#reviews) Users value the **implementation ease** of Acronis True Image, finding it simple and user-friendly to set up. [(1 mentions)](https://www.g2.com/products/acronis-true-image/reviews?filters%5Bsentiment_snippet%5D=1720896&qs=pros-and-cons#reviews) Users find the **poor interface design** of Acronis True Image to be unintuitive and visually unappealing. [(2 mentions)](https://www.g2.com/products/acronis-true-image/reviews?filters%5Bsentiment_snippet%5D=1720971&qs=pros-and-cons#reviews) Users face significant **backup issues** with Acronis True Image due to incompatibility with MacOS and poor customer support. [(1 mentions)](https://www.g2.com/products/acronis-true-image/reviews?filters%5Bsentiment_snippet%5D=1720940&qs=pros-and-cons#reviews) Users report significant **compatibility issues** with new MacOS versions, coupled with frustratingly poor customer support. [(1 mentions)](https://www.g2.com/products/acronis-true-image/reviews?filters%5Bsentiment_snippet%5D=1721982&qs=pros-and-cons#reviews) Users find Acronis True Image to be **expensive** and ineffective, paired with inadequate customer support and MacOS incompatibility. [(1 mentions)](https://www.g2.com/products/acronis-true-image/reviews?filters%5Bsentiment_snippet%5D=1721311&qs=pros-and-cons#reviews) Users report a **lack of necessary features** in Acronis True Image, especially with compatibility and customer support issues. [(1 mentions)](https://www.g2.com/products/acronis-true-image/reviews?filters%5Bsentiment_snippet%5D=1721635&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Acronis True Image ##### 1. Features Users value the **robust data security features** of Acronis True Image, enhancing protection against unauthorized access. [ See 2 mentions ](https://www.g2.com/products/acronis-true-image/reviews?filters%5Bsentiment_snippet%5D=1721380&qs=pros-and-cons#reviews) See Related User Reviews ![Souhail B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Souhail B.") SB Souhail B. Small-Business (50 or fewer emp.) 3.5/5 "Simple for use and good for cloud recovery" What do you like about Acronis True Image? prioritizes data security, offering features such as encryption, authentication, and role-based access control to protect sensitive data from unauthor ![Chinthaka J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chinthaka J.") CJ Chinthaka J. Mid-Market (51-1000 emp.) 4.0/5 "Ease of setting up and features!" What do you like about Acronis True Image? Its very wasy to use and implement, has a large numebr of features ##### 2. Data Security Users value the **prioritization of data security** in Acronis True Image, ensuring protection against unauthorized access and tampering. [ See 1 mentions ](https://www.g2.com/products/acronis-true-image/reviews?filters%5Bsentiment_snippet%5D=2293301&qs=pros-and-cons#reviews) See Related User Reviews ![Souhail B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Souhail B.") SB Souhail B. Small-Business (50 or fewer emp.) 3.5/5 "Simple for use and good for cloud recovery" What do you like about Acronis True Image? prioritizes data security, offering features such as encryption, authentication, and role-based access control to protect sensitive data from unauthor ##### 3. Ease of Use Users love the **ease of use** of Acronis True Image, finding it simple to implement and navigate. [ See 1 mentions ](https://www.g2.com/products/acronis-true-image/reviews?filters%5Bsentiment_snippet%5D=1721776&qs=pros-and-cons#reviews) See Related User Reviews ![Chinthaka J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chinthaka J.") CJ Chinthaka J. Mid-Market (51-1000 emp.) 4.0/5 "Ease of setting up and features!" What do you like about Acronis True Image? Its very wasy to use and implement, has a large numebr of features ##### 4. Implementation Ease Users value the **implementation ease** of Acronis True Image, finding it simple and user-friendly to set up. [ See 1 mentions ](https://www.g2.com/products/acronis-true-image/reviews?filters%5Bsentiment_snippet%5D=1720896&qs=pros-and-cons#reviews) See Related User Reviews ![Chinthaka J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chinthaka J.") CJ Chinthaka J. Mid-Market (51-1000 emp.) 4.0/5 "Ease of setting up and features!" What do you like about Acronis True Image? Its very wasy to use and implement, has a large numebr of features ### Top Cons or Disadvantages of Acronis True Image ##### 1. Poor Interface Design Users find the **poor interface design** of Acronis True Image to be unintuitive and visually unappealing. [ See 2 mentions ](https://www.g2.com/products/acronis-true-image/reviews?filters%5Bsentiment_snippet%5D=1720971&qs=pros-and-cons#reviews) See Related User Reviews ![Souhail B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Souhail B.") SB Souhail B. Small-Business (50 or fewer emp.) 3.5/5 "Simple for use and good for cloud recovery" What do you dislike about Acronis True Image? the user interfacev is less intuitive and not too visually appealing, lacking support for older hardware ![Chinthaka J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chinthaka J.") CJ Chinthaka J. Mid-Market (51-1000 emp.) 4.0/5 "Ease of setting up and features!" What do you dislike about Acronis True Image? The interface is too simple no extensive looks ##### 2. Backup Issues Users face significant **backup issues** with Acronis True Image due to incompatibility with MacOS and poor customer support. [ See 1 mentions ](https://www.g2.com/products/acronis-true-image/reviews?filters%5Bsentiment_snippet%5D=1720940&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 0.0/5 "No Support for Mac and Apple!" What do you dislike about Acronis True Image? It no longer supports MacOS, and awful customer support that doesn't resolve or fix the issues. A Waste of Money: I'm writing this review to warn ##### 3. Compatibility Issues Users report significant **compatibility issues** with new MacOS versions, coupled with frustratingly poor customer support. [ See 1 mentions ](https://www.g2.com/products/acronis-true-image/reviews?filters%5Bsentiment_snippet%5D=1721982&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 0.0/5 "No Support for Mac and Apple!" What do you dislike about Acronis True Image? It no longer supports MacOS, and awful customer support that doesn't resolve or fix the issues. A Waste of Money: I'm writing this review to warn ##### 4. Expensive Users find Acronis True Image to be **expensive** and ineffective, paired with inadequate customer support and MacOS incompatibility. [ See 1 mentions ](https://www.g2.com/products/acronis-true-image/reviews?filters%5Bsentiment_snippet%5D=1721311&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 0.0/5 "No Support for Mac and Apple!" What do you dislike about Acronis True Image? It no longer supports MacOS, and awful customer support that doesn't resolve or fix the issues. A Waste of Money: I'm writing this review to warn ##### 5. Lacking Features Users report a **lack of necessary features** in Acronis True Image, especially with compatibility and customer support issues. [ See 1 mentions ](https://www.g2.com/products/acronis-true-image/reviews?filters%5Bsentiment_snippet%5D=1721635&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 0.0/5 "No Support for Mac and Apple!" What do you dislike about Acronis True Image? It no longer supports MacOS, and awful customer support that doesn't resolve or fix the issues. A Waste of Money: I'm writing this review to warn ## Top-Rated Alternatives [ ![Macrium Backup & Restore](https://images.g2crowd.com/uploads/product/hd_favicon/0c90f1c25e90d5140741f792774423c5/macrium-backup-restore.svg "Macrium Backup & Restore") Macrium Backup & Restore 4.7/5(91) ](https://www.g2.com/products/macrium-backup-restore/reviews) [ ![AOMEI Backupper](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ef807e70d180c4deaf96859f2246db2b/aomei-technology-aomei-backupper.png "AOMEI Backupper") AOMEI Backupper 4.3/5(18) ](https://www.g2.com/products/aomei-technology-aomei-backupper/reviews) [ ![GoodSync](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8cda68464a6edaf943ffb04c99a5103a/goodsync.png "GoodSync") GoodSync 4.6/5(74) ](https://www.g2.com/products/goodsync/reviews) [ View All Alternatives ](https://www.g2.com/products/acronis-true-image/competitors/alternatives) ![Soumya K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Soumya K.") SK Soumya K. System Analyst Broadcast Media Small-Business (50 or fewer emp.) 5/5/2026 "Powerful Full-Disk Imaging Backup with Built-In Malware Protection" 5/5 What do you like best about Acronis True Image? It back up the whole disk system like disk imaging unlike other system using file backups. Also, it uses its own malware protection Review collected by and hosted on G2.com. What do you dislike about Acronis True Image? runs some services in background constantly which can slow the system of older versions Review collected by and hosted on G2.com. What problems is Acronis True Image solving and how is that benefiting you? we can have local and cloud backups in offsite securely. Also, we can schedule the backup processes as per our requirement and auto delete the older backups if not required. This helps my business in managing the backups efficiently for software projects Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 4/28/2026 "Reliable, Affordable Backups with Easy Restores for Endpoints and Windows Servers" 5/5 What do you like best about Acronis True Image? It was very reliable and affordable. I never had any issues with the integrity of the backups. I used Acronis for both endpoints and Windows servers, and it was very useful for restoring machines in many different cases. Review collected by and hosted on G2.com. What do you dislike about Acronis True Image? I appreciate all aspects of acronis, from the simple user interface to the affordability of the software Review collected by and hosted on G2.com. What problems is Acronis True Image solving and how is that benefiting you? The main need is to perform periodic backups of Windows servers and to have the option to create incremental backups, so the time required for full backups is reduced. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Small-Business (50 or fewer emp.) 10/24/2024 "No Support for Mac and Apple!" 0/5 What do you like best about Acronis True Image? It used to support MacOS (until late 2023), now no longer. Review collected by and hosted on G2.com. What do you dislike about Acronis True Image? It no longer supports MacOS, and awful customer support that doesn't resolve or fix the issues. A Waste of Money: I'm writing this review to warn others about the poor product and terrible customer support of Acronis True Image. This software is completely incompatible with newer MacOS versions, rendering it useless and a waste of money. The customer support team is incredibly slow and unhelpful. Despite providing them with multiple error logs and following their troubleshooting steps, they were unable to resolve the issue. They even missed 3 scheduled remote support sessions, leaving me frustrated and wasting my time. If you're looking for a reliable backup solution for your Mac and Apple devices, I strongly advise avoiding Acronis. Their product is outdated and their customer service is abysmal. Review collected by and hosted on G2.com. What problems is Acronis True Image solving and how is that benefiting you? Backups. They used to work. A Waste of Money: I'm writing this review to warn others about the poor product and terrible customer support of Acronis True Image. This software is completely incompatible with newer MacOS versions, rendering it useless and a waste of money. The customer support team is incredibly slow and unhelpful. Despite providing them with multiple error logs and following their troubleshooting steps, they were unable to resolve the issue. They even missed 3 scheduled remote support sessions, leaving me frustrated and wasting my time. If you're looking for a reliable backup solution for your Mac and Apple devices, I strongly advise avoiding Acronis. Their product is outdated and their customer service is abysmal. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Daniel A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel A.") DA Daniel A. Technical Account Manager Mid-Market (51-1000 emp.) 8/4/2024 "Reliable imaging tool" 4/5 What do you like best about Acronis True Image? My experiences with using acronis true image have been very positive. I found it a simple and easy tool to use to help partition drives easily and store 'golden' images to easily manage devices as part of service delivery management Review collected by and hosted on G2.com. What do you dislike about Acronis True Image? At times, the tool could be slow to use, particularly if using a large image and the time to finish predicted tender to be unrealistic Review collected by and hosted on G2.com. What problems is Acronis True Image solving and how is that benefiting you? The ability to store and image devices reliably leading to managing fleetwide devices effectively Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ali Mohammed S J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ali Mohammed S J.") AJ Ali Mohammed S J. Coordinator- Storage And Backup Team Mid-Market (51-1000 emp.) 8/1/2024 "Acronis is a simple backup tool with ample features." 5/5 What do you like best about Acronis True Image? The simple and user-friendly interface is intuitive enough to attain the best results. Review collected by and hosted on G2.com. What do you dislike about Acronis True Image? Nothing to dislike. As such, there is always a chance and need for improvement to match new technologies around us and their needs. Review collected by and hosted on G2.com. What problems is Acronis True Image solving and how is that benefiting you? The ease of taking backups and restore them when needed. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Lydiane H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lydiane H.") LH Lydiane H. Post Production Supervisor/Producer Small-Business (50 or fewer emp.) 7/25/2024 "great protection" 5/5 What do you like best about Acronis True Image? easy to use. Its a great product that has been very easy to use. Review collected by and hosted on G2.com. What do you dislike about Acronis True Image? I do not have anything negative to say about the product Review collected by and hosted on G2.com. What problems is Acronis True Image solving and how is that benefiting you? It helps with fast and easy back up. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") AG Verified User in Government Administration Mid-Market (51-1000 emp.) 8/2/2024 "It contais special options" 5/5 What do you like best about Acronis True Image? It contais the option to clone image from normal HD to SSD Review collected by and hosted on G2.com. What do you dislike about Acronis True Image? Speed of taking images for big data. Clear discreption beside each option to let us have a clear inderstanding for the features. Review collected by and hosted on G2.com. What problems is Acronis True Image solving and how is that benefiting you? It contais the option to clone image from normal HD to SSD. It saved our life. It contais amazing security options Other apps does not contain this option Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Chinthaka J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chinthaka J.") CJ Chinthaka J. Information Technology Manager Information Technology and Services Mid-Market (51-1000 emp.) 4/17/2024 "Ease of setting up and features!" 4/5 What do you like best about Acronis True Image? Its very wasy to use and implement, has a large numebr of features Review collected by and hosted on G2.com. What do you dislike about Acronis True Image? The interface is too simple no extensive looks Review collected by and hosted on G2.com. What problems is Acronis True Image solving and how is that benefiting you? Its solves the necessity of bare metal backup vm back Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Souhail B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Souhail B.") SB Souhail B. Small-Business (50 or fewer emp.) 4/27/2024 "Simple for use and good for cloud recovery" 3.5/5 What do you like best about Acronis True Image? prioritizes data security, offering features such as encryption, authentication, and role-based access control to protect sensitive data from unauthorized access or tampering Review collected by and hosted on G2.com. What do you dislike about Acronis True Image? the user interfacev is less intuitive and not too visually appealing, lacking support for older hardware Review collected by and hosted on G2.com. What problems is Acronis True Image solving and how is that benefiting you? provides centralized management tools that allow organizations to monitor and manage backups from a single console, simplifying administration Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Naveed A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Naveed A.") NA Naveed A. Infrastructure Analyst Enterprise (\> 1000 emp.) 4/26/2023 "Nice backup solution with security features" 3.5/5 What do you like best about Acronis True Image? Previously acronis was a backup solution, now with recent updates it has become a full security solution with features like vulnerability scan. Backup taking part is also very advanced. Acronis has implemented a client server architecture, which makes it very easy to implement in enterprise environment. Review collected by and hosted on G2.com. What do you dislike about Acronis True Image? It's a bit slow performing product. If you buy acronis cloud, then you will have to open lot off ports in your infrastructure to make it work. Some ports have to be opened in on prem acronis too. That poses somewhat of security risk. Review collected by and hosted on G2.com. What problems is Acronis True Image solving and how is that benefiting you? We have to take backups of engineering testbenches. I deployed this solution on two test benches. Automation it has provided and with multiple kinds of backup feature stands out. Restoring backup from network is quite easy. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ##### Categories on G2 [Online Backup](https://www.g2.com/categories/online-backup)[Antivirus](https://www.g2.com/categories/antivirus)[PC Backup](https://www.g2.com/categories/pc-backup) [Online Backup](https://www.g2.com/categories/online-backup)[Antivirus](https://www.g2.com/categories/antivirus)[PC Backup](https://www.g2.com/categories/pc-backup)[Hard Drive Cloning](https://www.g2.com/categories/hard-drive-cloning) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Top-rated container security platforms for large enterprises](https://www.g2.com/discussions/what-are-the-top-rated-container-security-platforms-for-large-enterprises)[Highest-rated SAP store for efficient service apps](https://www.g2.com/discussions/highest-rated-sap-store-for-efficient-service-apps)[How does JumpCloud manage a mixed environment of macOS, Windows, Linux, iOS, and Android devices from a single console?](https://www.g2.com/discussions/how-does-jumpcloud-manage-a-mixed-environment-of-macos-windows-linux-ios-and-android-devices-from-a-single-console) [Which Sage Intacct channel partners have global enterprise deployment experience in regulated industries where data integrity is critical?](https://www.g2.com/discussions/which-sage-intacct-channel-partners-have-global-enterprise-deployment-experience-in-regulated-industries-where-data-integrity-is-critical)[echo3D vs Zapworks: which AR content management system is worth it for designers needing diverse 3D asset libraries for architectural visualization?](https://www.g2.com/discussions/echo3d-vs-zapworks-which-ar-content-management-system-is-worth-it-for-designers-needing-diverse-3d-asset-libraries-for-architectural-visualization)[Pros and Cons Details](https://www.g2.com/products/acronis-true-image/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)