ABBYY Intelligent Document Processing Reviews & Product Details

What I like best about ABBYY Intelligent Document Processing is its accuracy in extracting data from complex and unstructured documents. It handles invoices, forms, and scanned files really well, even when the format varies. The AI based OCR and data recognition significantly reduce manual data entry, which saves a lot of time and effort. I also like how it supports multiple document types and integrates with existing workflows. Review collected by and hosted on G2.com.

What I dislike about ABBYY Intelligent Document Processing is that the initial setup and configuration can take time, especially when training models for specific document formats. For new users, the interface and configuration process may feel a bit complex. In some cases, fine tuning is required to achieve the best accuracy for highly customized documents. Review collected by and hosted on G2.com.

What I like most about ABBYY Intelligent Document Processing is how precisely it can extract and organize data from many different document types, even when the content is complex or unstructured. This cuts down on manual effort and helps reduce errors, especially for repetitive tasks. I also appreciate that it integrates smoothly into existing workflows, which makes automation feel more practical and easier to scale in real-world projects. Review collected by and hosted on G2.com.

What I like least about ABBYY Intelligent Document Processing is that it isn’t always quick or straightforward to implement, especially when you’re working with complex documents. It can take a fair amount of time, along with some technical know-how, to configure the extraction properly and get results that match what you expect.

On top of that, the interface can feel a bit overwhelming at first, and it’s more expensive than simpler tools. It’s definitely a powerful solution, but it isn’t the lightest option or the most beginner-friendly. Review collected by and hosted on G2.com.

What I like most about ABBYY Intelligent Document Processing is how accurately it extracts and structures data from different types of documents, even when they’re unstructured or complex. It saves a lot of manual effort and reduces errors, especially in repetitive tasks. I also appreciate how easy it is to integrate into workflows, which makes automation more practical and scalable in real projects. Review collected by and hosted on G2.com.

What I dislike most about ABBYY Intelligent Document Processing is that it’s not very quick or simple to set up, especially for complex document types. You often need some time and technical effort to fine-tune the extraction and get everything working the way you want.

Also, the interface can feel a bit overwhelming at the beginning, and the pricing is on the higher side compared to simpler tools. It’s definitely powerful, but not the most lightweight or beginner-friendly solution. Review collected by and hosted on G2.com.

I really like how ABBYY Intelligent Document Processing handles documents that aren't clean or standardized. It deals with messy stuff like scanned PDFs and mixed layouts from different vendors, so I spend way less time on manual data entry. It accurately extracts data from invoices and vendor contracts, pulling vendors' names, amounts, dates, and line items straight from scanned PDFs even when the layouts vary. The document handling feature saves me time every week, allowing me to drop a batch of mixed invoices and receipts and get structured data back without needing to sort them first. The table extraction is incredibly useful, especially for pulling line items out of invoices, and it just works well. Also, the connection to our accounting system means the data flows in without manual re-entry, which is a huge plus. Review collected by and hosted on G2.com.

Honestly, the setup took longer than I expected. Getting it turned for our specific document type involved more back and forth than the sales pitch suggested. The initial template and first training could be more intuitive. Right now, it takes some trial and error to figure out which settings matter for which document type, and the documentation assumes you already know ABBYY terminology. A guided setup wizard that walks you through a sample document and explains choices would help a lot. Honestly, it wasn't plug and play. The core install was straightforward, but getting to actually work well for our document types, we took a couple of weeks of tuning. Review collected by and hosted on G2.com.

I use ABBYY Intelligent Document Processing for forms structuring and extracting key information, and it is helpful because we have high volumes and want to speed up workflow. It makes me more efficient and helps me waste very little time and resources, allowing me to get more work done in a short time by avoiding manual work that is repetitive and slow. I like how it does a good job with messy documents and organizing inconsistent docs. It cuts so much time and allows me to get more work done. Most importantly, I can fix things quickly and adjust as needed. Review collected by and hosted on G2.com.

I think the setup can be hard at first. Configuring for complex work can be troublesome. There was a learning curve for sure. Setup was not very easy. Review collected by and hosted on G2.com.

I use ABBYY Intelligent Document Processing for scanning documents from image to text, especially with PDF books from which I can't copy the text. It helps me save time in getting information from books, a process that used to take me days. I like how it makes things easy for my processing. I also appreciate the way it processes documents from old books to more modern and easy-to-copy text. Review collected by and hosted on G2.com.

I think it has a bit of a learning curve. The interface takes time to understand. The initial setup was a bit confusing but I got it at the end. The onboarding experience can be better. Review collected by and hosted on G2.com.

I use ABBYY Intelligent Document Processing to enhance the quality of images I upload, making them clearer. I also find it incredibly helpful for inputting documents and scanning texts so I can better organize my ideas and study notes more effectively. I like how easy it is to use; it's not overly complicated, and I can instinctively know how to use it. The ease of scanning documents and the AI image enhancement are particular features I appreciate. Setting it up was really easy too, and I love how uncomplicated it is to learn to use. Review collected by and hosted on G2.com.

Sometimes for me, it's complicated to export a table or the data is smushed up. Review collected by and hosted on G2.com.

I use ABBYY Intelligent Document Processing to extract text instead of manual entry, which really improves my timeline and productivity. Instead of typing each text from a document, ABBYY can extract it for me, and I can easily copy and enter it into another format. I like the accuracy of ABBYY Intelligent Document Processing, and I appreciate that it supports a few more languages. For example, if I have a Spanish-speaking client, ABBYY can extract Spanish text and provide a copy. Review collected by and hosted on G2.com.

I would like ABBYY Intelligent Document Processing to include more Ethiopian languages. Review collected by and hosted on G2.com.

I think the best thing about ABBYY Intelligent Document Processing is that it's the most accurate out of all the tools I've tried. There are way fewer typos with it, which I really like. Review collected by and hosted on G2.com.

It's too expensive. I think it's too expensive. That part, I think, we could maybe reduce the price or something like that. It takes them a little bit of time to understand how it works. The learning curve is a little bit stiff. Review collected by and hosted on G2.com.

ABBYY provides consistently reliable and highly accurate table extraction, maintaining the original structure of documents. This makes it particularly well-suited for handling contracts, invoices, and multi-page tabular files. Its seamless integration with CLM platforms like Icertis ICI helps to simplify the process of importing extracted fields and line items directly into contract workflows. The product is user-friendly, comes with thorough documentation, and is supported by ABBYY’s responsive assistance whenever any issues occur. Review collected by and hosted on G2.com.

One significant drawback with ABBYY is that the document training process—especially when creating custom patterns to manage unclear text or special characters—can occasionally freeze or become unresponsive partway through. If progress hasn't been saved manually, this forces users to start over, which can be particularly frustrating during time-sensitive projects involving several documents. Although using the dedicated save button for patterns helps reduce repeated data loss, the absence of a strong autosave feature remains a concern. Overall, while ABBYY is effective at improving recognition, this area would greatly benefit from more dependable session recovery in future updates. Review collected by and hosted on G2.com.