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ABBYY Intelligent Document Processing Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the intuitive and easy-to-use interface of ABBYY Intelligent Document Processing, facilitating quick adoption and minimal setup. (6 mentions)
Users appreciate the powerful AI automation of ABBYY Intelligent Document Processing, enhancing efficiency with accurate data extraction. (4 mentions)
Users appreciate the high accuracy in data extraction and seamless integration, enhancing efficiency in document processing. (4 mentions)
Users praise the high accuracy in data extraction and seamless integration with existing systems for complex documents. (4 mentions)
Users appreciate the high accuracy in data extraction and seamless handling of diverse and complex documents. (3 mentions)
Users value the automation capabilities of ABBYY Vantage, efficiently processing various documents with pre-trained AI models. (3 mentions)
Users value the document automation capabilities of ABBYY Intelligent Document Processing, enabling efficient management of various document types. (3 mentions)
Users value the ultra-responsive customer support of ABBYY Intelligent Document Processing, ensuring timely assistance whenever needed. (2 mentions)
Users benefit from the efficient invoice processing of ABBYY Intelligent Document Processing, streamlining their document management workflows. (1 mentions)
Users find the complex setup process time-consuming and tricky, particularly for custom document types and workflows. (4 mentions)
Users find the complexity of initial setup challenging, leading to workflow lockdowns and reliance on IT support. (3 mentions)
Users report software bugs that hinder functionality and complicate initial setup and workflow customization. (3 mentions)
Users face complex workflows that often lead to workflow lock down, making customization challenging without IT help. (2 mentions)
Users face implementation difficulties due to complex setup, OCR issues, and a non-intuitive user interface. (2 mentions)
Users find the limited functionality of ABBYY Intelligent Document Processing hinders workflow customization and depend on IT support. (2 mentions)
Users experience OCR issues with font recognition in multi-language settings, affecting document processing efficiency. (2 mentions)
Users report slow processing issues, with inefficiencies in installation and document font recognition impacting their experience. (2 mentions)

Top Pros or Advantages of ABBYY Intelligent Document Processing

1. Ease of Use
Users praise the intuitive and easy-to-use interface of ABBYY Intelligent Document Processing, facilitating quick adoption and minimal setup.
See 6 mentions

See Related User Reviews

José O.
JO

José O.

Mid-Market (51-1000 emp.)

5.0/5

"The best documentation processing"

What do you like about ABBYY Intelligent Document Processing?

What I like most about ABBYY Vantage is that it is intuitive and easy to use. It has a very intuitive interface that significantly reduces the learnin

MOUNIKA V.
MV

MOUNIKA V.

Enterprise (> 1000 emp.)

5.0/5

""A Reliable Tool for Smarter Document Management""

What do you like about ABBYY Intelligent Document Processing?

I love how it automatically extracts data from all kinds of documents. The OCR is really accurate, and the machine learning features actually learn ov

2. AI Technology
Users appreciate the powerful AI automation of ABBYY Intelligent Document Processing, enhancing efficiency with accurate data extraction.
See 4 mentions

See Related User Reviews

HH

Hasan H.

Enterprise (> 1000 emp.)

4.5/5

"Fine-tune other models for our specific applications"

What do you like about ABBYY Intelligent Document Processing?

ABBYY Vantage helps us to automate document process using pre-trained AI models at our organization of which we experience some difficulties. All the

MOUNIKA V.
MV

MOUNIKA V.

Enterprise (> 1000 emp.)

5.0/5

""A Reliable Tool for Smarter Document Management""

What do you like about ABBYY Intelligent Document Processing?

I love how it automatically extracts data from all kinds of documents. The OCR is really accurate, and the machine learning features actually learn ov

3. Data Capture
Users appreciate the high accuracy in data extraction and seamless integration, enhancing efficiency in document processing.
See 4 mentions

See Related User Reviews

NT

Naushad T.

Mid-Market (51-1000 emp.)

3.5/5

"ABBYY Intelligent Document Processing - Easy and reliable platfrom"

What do you like about ABBYY Intelligent Document Processing?

We were dealing with high volumes of paperwork, ABBYY really helped us processing the large documents to extract the key information in considerably m

MOUNIKA V.
MV

MOUNIKA V.

Enterprise (> 1000 emp.)

5.0/5

""A Reliable Tool for Smarter Document Management""

What do you like about ABBYY Intelligent Document Processing?

I love how it automatically extracts data from all kinds of documents. The OCR is really accurate, and the machine learning features actually learn ov

4. Data Extraction
Users praise the high accuracy in data extraction and seamless integration with existing systems for complex documents.
See 4 mentions

See Related User Reviews

NT

Naushad T.

Mid-Market (51-1000 emp.)

3.5/5

"ABBYY Intelligent Document Processing - Easy and reliable platfrom"

What do you like about ABBYY Intelligent Document Processing?

We were dealing with high volumes of paperwork, ABBYY really helped us processing the large documents to extract the key information in considerably m

MOUNIKA V.
MV

MOUNIKA V.

Enterprise (> 1000 emp.)

5.0/5

""A Reliable Tool for Smarter Document Management""

What do you like about ABBYY Intelligent Document Processing?

I love how it automatically extracts data from all kinds of documents. The OCR is really accurate, and the machine learning features actually learn ov

5. Accuracy
Users appreciate the high accuracy in data extraction and seamless handling of diverse and complex documents.
See 3 mentions

See Related User Reviews

MOUNIKA V.
MV

MOUNIKA V.

Enterprise (> 1000 emp.)

5.0/5

""A Reliable Tool for Smarter Document Management""

What do you like about ABBYY Intelligent Document Processing?

I love how it automatically extracts data from all kinds of documents. The OCR is really accurate, and the machine learning features actually learn ov

Vipul P.
VP

Vipul P.

Enterprise (> 1000 emp.)

4.0/5

"Review for ABBYY Intelligent Document Processing."

What do you like about ABBYY Intelligent Document Processing?

The thing I like is its high accuracy in data extraction and ability to handle diverse, complex documents, along with easy integrations into existing

6. Automation
Users value the automation capabilities of ABBYY Vantage, efficiently processing various documents with pre-trained AI models.
See 3 mentions

See Related User Reviews

HH

Hasan H.

Enterprise (> 1000 emp.)

4.5/5

"Fine-tune other models for our specific applications"

What do you like about ABBYY Intelligent Document Processing?

ABBYY Vantage helps us to automate document process using pre-trained AI models at our organization of which we experience some difficulties. All the

MG

Manu G.

Enterprise (> 1000 emp.)

5.0/5

"Intuitive UI and Effortless Setup Make ABBYY Vantage a Standout"

What do you like about ABBYY Intelligent Document Processing?

ABBYY stands out with one of the best UIs across competitors, making it intuitive and easy to navigate. The Vantage SaaS platform simplifies access an

7. Document Automation
Users value the document automation capabilities of ABBYY Intelligent Document Processing, enabling efficient management of various document types.
See 3 mentions

See Related User Reviews

HH

Hasan H.

Enterprise (> 1000 emp.)

4.5/5

"Fine-tune other models for our specific applications"

What do you like about ABBYY Intelligent Document Processing?

ABBYY Vantage helps us to automate document process using pre-trained AI models at our organization of which we experience some difficulties. All the

NT

Naushad T.

Mid-Market (51-1000 emp.)

3.5/5

"ABBYY Intelligent Document Processing - Easy and reliable platfrom"

What do you like about ABBYY Intelligent Document Processing?

We were dealing with high volumes of paperwork, ABBYY really helped us processing the large documents to extract the key information in considerably m

8. Customer Support
Users value the ultra-responsive customer support of ABBYY Intelligent Document Processing, ensuring timely assistance whenever needed.
See 2 mentions

See Related User Reviews

José O.
JO

José O.

Mid-Market (51-1000 emp.)

5.0/5

"The best documentation processing"

What do you like about ABBYY Intelligent Document Processing?

What I like most about ABBYY Vantage is that it is intuitive and easy to use. It has a very intuitive interface that significantly reduces the learnin

MOUNIKA V.
MV

MOUNIKA V.

Enterprise (> 1000 emp.)

5.0/5

""A Reliable Tool for Smarter Document Management""

What do you like about ABBYY Intelligent Document Processing?

I love how it automatically extracts data from all kinds of documents. The OCR is really accurate, and the machine learning features actually learn ov

9. Invoice Management
Users benefit from the efficient invoice processing of ABBYY Intelligent Document Processing, streamlining their document management workflows.
See 1 mentions

See Related User Reviews

HH

Hasan H.

Enterprise (> 1000 emp.)

4.5/5

"Fine-tune other models for our specific applications"

What do you like about ABBYY Intelligent Document Processing?

ABBYY Vantage helps us to automate document process using pre-trained AI models at our organization of which we experience some difficulties. All the

Top Cons or Disadvantages of ABBYY Intelligent Document Processing

1. Complex Setup
Users find the complex setup process time-consuming and tricky, particularly for custom document types and workflows.
See 4 mentions

See Related User Reviews

NT

Naushad T.

Mid-Market (51-1000 emp.)

3.5/5

"ABBYY Intelligent Document Processing - Easy and reliable platfrom"

What do you dislike about ABBYY Intelligent Document Processing?

Initial setup is a somewhat complex if you are dealing various document types. Also, its bit costlier as compared with other solution in the market.

MOUNIKA V.
MV

MOUNIKA V.

Enterprise (> 1000 emp.)

5.0/5

""A Reliable Tool for Smarter Document Management""

What do you dislike about ABBYY Intelligent Document Processing?

Getting everything set up at first can be a bit tricky, especially if you want to customize workflows. It took some time to figure out all the advance

2. Complexity
Users find the complexity of initial setup challenging, leading to workflow lockdowns and reliance on IT support.
See 3 mentions

See Related User Reviews

NT

Naushad T.

Mid-Market (51-1000 emp.)

3.5/5

"ABBYY Intelligent Document Processing - Easy and reliable platfrom"

What do you dislike about ABBYY Intelligent Document Processing?

Initial setup is a somewhat complex if you are dealing various document types. Also, its bit costlier as compared with other solution in the market.

HH

Hasan H.

Enterprise (> 1000 emp.)

4.5/5

"Fine-tune other models for our specific applications"

What do you dislike about ABBYY Intelligent Document Processing?

Creating customized for unique scenarios often causes lock down of work flow. The low code skill designer can be said as somewhat constraining and fo

3. Software Bugs
Users report software bugs that hinder functionality and complicate initial setup and workflow customization.
See 3 mentions

See Related User Reviews

vishal p.
VP

vishal p.

Small-Business (50 or fewer emp.)

5.0/5

"ABBYY Intelligent Document Processing"

What do you dislike about ABBYY Intelligent Document Processing?

There is no dislike about its Processing because all bugs are refused .

Vipul P.
VP

Vipul P.

Enterprise (> 1000 emp.)

4.0/5

"Review for ABBYY Intelligent Document Processing."

What do you dislike about ABBYY Intelligent Document Processing?

The thing ai dislike is its complex initial setup and configurations, significant OCR issues leading to manual revisions, software bugs, difficulty cu

4. Complex Workflows
Users face complex workflows that often lead to workflow lock down, making customization challenging without IT help.
See 2 mentions

See Related User Reviews

MOUNIKA V.
MV

MOUNIKA V.

Enterprise (> 1000 emp.)

5.0/5

""A Reliable Tool for Smarter Document Management""

What do you dislike about ABBYY Intelligent Document Processing?

Getting everything set up at first can be a bit tricky, especially if you want to customize workflows. It took some time to figure out all the advance

HH

Hasan H.

Enterprise (> 1000 emp.)

4.5/5

"Fine-tune other models for our specific applications"

What do you dislike about ABBYY Intelligent Document Processing?

Creating customized for unique scenarios often causes lock down of work flow. The low code skill designer can be said as somewhat constraining and fo

5. Implementation Difficulty
Users face implementation difficulties due to complex setup, OCR issues, and a non-intuitive user interface.
See 2 mentions

See Related User Reviews

MOUNIKA V.
MV

MOUNIKA V.

Enterprise (> 1000 emp.)

5.0/5

""A Reliable Tool for Smarter Document Management""

What do you dislike about ABBYY Intelligent Document Processing?

Getting everything set up at first can be a bit tricky, especially if you want to customize workflows. It took some time to figure out all the advance

Vipul P.
VP

Vipul P.

Enterprise (> 1000 emp.)

4.0/5

"Review for ABBYY Intelligent Document Processing."

What do you dislike about ABBYY Intelligent Document Processing?

The thing ai dislike is its complex initial setup and configurations, significant OCR issues leading to manual revisions, software bugs, difficulty cu

6. Limited Functionality
Users find the limited functionality of ABBYY Intelligent Document Processing hinders workflow customization and depend on IT support.
See 2 mentions

See Related User Reviews

HH

Hasan H.

Enterprise (> 1000 emp.)

4.5/5

"Fine-tune other models for our specific applications"

What do you dislike about ABBYY Intelligent Document Processing?

Creating customized for unique scenarios often causes lock down of work flow. The low code skill designer can be said as somewhat constraining and fo

MG

Manu G.

Enterprise (> 1000 emp.)

5.0/5

"Intuitive UI and Effortless Setup Make ABBYY Vantage a Standout"

What do you dislike about ABBYY Intelligent Document Processing?

Limited customizations in Vantage as compared to Flexicapture. I think it lacks in E2E automation because abbyy mostly focused on document processing

7. OCR Issues
Users experience OCR issues with font recognition in multi-language settings, affecting document processing efficiency.
See 2 mentions

See Related User Reviews

Vipul P.
VP

Vipul P.

Enterprise (> 1000 emp.)

4.0/5

"Review for ABBYY Intelligent Document Processing."

What do you dislike about ABBYY Intelligent Document Processing?

The thing ai dislike is its complex initial setup and configurations, significant OCR issues leading to manual revisions, software bugs, difficulty cu

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Great AI with documents repo"

What do you dislike about ABBYY Intelligent Document Processing?

On prem installation has its side effects i terms of recommended storage requirements, patch management is not so effective,radom support in terms of

8. Slow Processing
Users report slow processing issues, with inefficiencies in installation and document font recognition impacting their experience.
See 2 mentions

See Related User Reviews

Vipul P.
VP

Vipul P.

Enterprise (> 1000 emp.)

4.0/5

"Review for ABBYY Intelligent Document Processing."

What do you dislike about ABBYY Intelligent Document Processing?

The thing ai dislike is its complex initial setup and configurations, significant OCR issues leading to manual revisions, software bugs, difficulty cu

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Great AI with documents repo"

What do you dislike about ABBYY Intelligent Document Processing?

On prem installation has its side effects i terms of recommended storage requirements, patch management is not so effective,radom support in terms of

ABBYY Intelligent Document Processing Reviews (33)

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Reviews

ABBYY Intelligent Document Processing Reviews (33)

View 1 Video Reviews
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VR
https://www.icertis.com
Information Technology and Services
Enterprise (> 1000 emp.)
"Streamlining Document Workflows: An In-Depth Look at ABBYY Vantage's Power"
What do you like best about ABBYY Intelligent Document Processing?

ABBYY provides consistently reliable and highly accurate table extraction, maintaining the original structure of documents. This makes it particularly well-suited for handling contracts, invoices, and multi-page tabular files. Its seamless integration with CLM platforms like Icertis ICI helps to simplify the process of importing extracted fields and line items directly into contract workflows. The product is user-friendly, comes with thorough documentation, and is supported by ABBYY’s responsive assistance whenever any issues occur. Review collected by and hosted on G2.com.

What do you dislike about ABBYY Intelligent Document Processing?

One significant drawback with ABBYY is that the document training process—especially when creating custom patterns to manage unclear text or special characters—can occasionally freeze or become unresponsive partway through. If progress hasn't been saved manually, this forces users to start over, which can be particularly frustrating during time-sensitive projects involving several documents. Although using the dedicated save button for patterns helps reduce repeated data loss, the absence of a strong autosave feature remains a concern. Overall, while ABBYY is effective at improving recognition, this area would greatly benefit from more dependable session recovery in future updates. Review collected by and hosted on G2.com.

Khắc Dũng .
K
Manager Automation Engineering
Mid-Market (51-1000 emp.)
"Robust, Reliable, and User-Friendly OCR Solution"
What do you like best about ABBYY Intelligent Document Processing?

ABBYY can provide robust solution with wide range of installation and integration capabilities. This accelerates the development and greatly reduce the deployment efforts when bringing the solution to production. The OCR engines from ABBYY are the most reliable and stable option. ABBYY provided also user friendly interface which helps the developer to be more engaged to the tasks and delivers great solutions that motivate the end-user to use ABBYY almost everyday. The Customer support is very responsive to my tickets and most of them can be solved via direct responses or quick meeting. Review collected by and hosted on G2.com.

What do you dislike about ABBYY Intelligent Document Processing?

However, I'm still disappointed with ABBYY, especially ABBYY Vantage in rolling out new features. There are still tickets open and the documentation on how the scripted rules should be combined is NOT available. Furthermore the out-of-the-box skills are not easy to maintain (for example upgrade from Technology Core 2.0 to 2.4 is NOT easy via Advanced Designer). There is also no updates on improving the Machine Learning Capability of ABBYY FlexiCapture, the On-Prem IDP solution from ABBYY. I personally really love ABBYY FC, but since the start of AI tools, ABBYY FC is falling behind. Review collected by and hosted on G2.com.

MG
Software Engineer
Enterprise (> 1000 emp.)
"Intuitive UI and Effortless Setup Make ABBYY Vantage a Standout"
What do you like best about ABBYY Intelligent Document Processing?

ABBYY stands out with one of the best UIs across competitors, making it intuitive and easy to navigate. The Vantage SaaS platform simplifies access and usage, allowing users to explore features with minimal setup. What I appreciate most is that it requires little to no prior IDP or OCR expertise to get started, enabling faster adoption and experimentation with intelligent automation. Also it provides easy integration with their vantage api. Review collected by and hosted on G2.com.

What do you dislike about ABBYY Intelligent Document Processing?

Limited customizations in Vantage as compared to Flexicapture. I think it lacks in E2E automation because abbyy mostly focused on document processing not complete lifecycle, Review collected by and hosted on G2.com.

MOUNIKA V.
MV
Associate Software Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
""A Reliable Tool for Smarter Document Management""
What do you like best about ABBYY Intelligent Document Processing?

I love how it automatically extracts data from all kinds of documents. The OCR is really accurate, and the machine learning features actually learn over time, which saves a ton of manual work. It also works well with our existing systems, which made adoption much smoother. Customer support is good. I use this weekly for my professional and personal works. Review collected by and hosted on G2.com.

What do you dislike about ABBYY Intelligent Document Processing?

Getting everything set up at first can be a bit tricky, especially if you want to customize workflows. It took some time to figure out all the advanced features, but once it’s running, it’s very reliable. Review collected by and hosted on G2.com.

José O.
JO
Customer Service Representative
Mid-Market (51-1000 emp.)
"The best documentation processing"
What do you like best about ABBYY Intelligent Document Processing?

What I like most about ABBYY Vantage is that it is intuitive and easy to use. It has a very intuitive interface that significantly reduces the learning curve time for new users. The ease of implementation stands out as allowing a quick deployment, and you will not need a complex setup or heavy IT involvement.

Another thing that I loved about Abby is that their customer support is ultra-responsive, always providing timely answers whenever I needed it

Once ABBYY is deployed, it will be used daily in the workflows, making it a reliable tool. Abby offers a comprehensive set of features that will cover a litany of document types. Ease of integration, such as ERP and RPA tools, Review collected by and hosted on G2.com.

What do you dislike about ABBYY Intelligent Document Processing?

I don't have anything at this time I dislike about Abbby Review collected by and hosted on G2.com.

Mandar D.
MD
Systems Engineer
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Intelligent doc processing tool"
What do you like best about ABBYY Intelligent Document Processing?

1. The OCR technology it scans the documement text even if the document quality is low also helps extract text from comples documents

2. provides best Document classification based on their content

3. Help us to nevigate the exact field in the document Review collected by and hosted on G2.com.

What do you dislike about ABBYY Intelligent Document Processing?

1. Everything is good however i'm not sure about the data privecy as they use advance tech like ML and AI Review collected by and hosted on G2.com.

Vipul P.
VP
Vice Chair
Enterprise (> 1000 emp.)
"Review for ABBYY Intelligent Document Processing."
What do you like best about ABBYY Intelligent Document Processing?

The thing I like is its high accuracy in data extraction and ability to handle diverse, complex documents, along with easy integrations into existing systems, an intuitive interface, and scalable performance for high document volumes. Review collected by and hosted on G2.com.

What do you dislike about ABBYY Intelligent Document Processing?

The thing ai dislike is its complex initial setup and configurations, significant OCR issues leading to manual revisions, software bugs, difficulty customizing workflows, and a user interface that is not as intuitive as modern platforms Review collected by and hosted on G2.com.

NT
Lead Technical Specialist - EDR
Mid-Market (51-1000 emp.)
"ABBYY Intelligent Document Processing - Easy and reliable platfrom"
What do you like best about ABBYY Intelligent Document Processing?

We were dealing with high volumes of paperwork, ABBYY really helped us processing the large documents to extract the key information in considerably minimal time. Review collected by and hosted on G2.com.

What do you dislike about ABBYY Intelligent Document Processing?

Initial setup is a somewhat complex if you are dealing various document types. Also, its bit costlier as compared with other solution in the market. Review collected by and hosted on G2.com.

Kunal M.
KM
Customer Service Associate
Information Technology and Services
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Advantage of ABBYY intelligence"
What do you like best about ABBYY Intelligent Document Processing?

I liked the ability to make complex document tasks feel almost effortless as it's very fast and much needed software in today's generation to grow fast and stay at same point or above.

Most importantly in contract and financial form for me. Review collected by and hosted on G2.com.

What do you dislike about ABBYY Intelligent Document Processing?

Most annoying thing is occasional bugs and lack of transparency Review collected by and hosted on G2.com.

vishal p.
VP
Project Delivery Manager
Small-Business (50 or fewer emp.)
"ABBYY Intelligent Document Processing"
What do you like best about ABBYY Intelligent Document Processing?

Its great intelligent system to optimize all data and contents . Intelligency is all about show creative features for business . Review collected by and hosted on G2.com.

What do you dislike about ABBYY Intelligent Document Processing?

There is no dislike about its Processing because all bugs are refused . Review collected by and hosted on G2.com.

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