Reliable answering service, not messages are missed. Review collected by and hosted on G2.com.
No downside for me. They take their job seriously. Review collected by and hosted on G2.com.
Abby has enabled my self and my partner to support our customers 24/7/366 without having to be "on-call" ourselves. They have not only relieved us of the anxiety of remaining alert and 'available' at all times, but we trust they will act as an extension of us, and treat our customers just the same as if we or our in-house staff were taking the call ourselves. We have had wonderful Success with Abby Connect after trying a couple of their competitors first. We couldn't be more satisfied with their attention to details, how they present themselves to our clients, their call handling and customer service abilities and their ability to handle some tricky customer situations without passing blame to our team or giving the client the impression that they are sitting in a call center and not inside our office. We have been impressed with their professionalism and trust them to operate with integrity and in alignment with our company ethics and values. We sincerely appreciate the support and service provided by Abby and would recommend them to anyone looking to augment their team or outsource answering services for their business. Review collected by and hosted on G2.com.
Their polish, positivity and professional service to our clients as well as us. Review collected by and hosted on G2.com.
Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.
Pricing provided by Abby Connect.
