# Schedulefly Reviews **Vendor:** Schedulefly **Category:** [Restaurant Scheduling Software](https://www.g2.com/categories/restaurant-scheduling) **Average Rating:** 3.9/5.0 **Total Reviews:** 23 ## About Schedulefly Schedulefly is restaurant employee scheduling software founded in 2007 and headquartered in Waxhaw, North Carolina. The platform serves more than 5,000 independent restaurants, bars, breweries, coffee shops, and hotels across the United States and Canada. Schedulefly provides employee scheduling, shift trading, team messaging, time-off management, mobile access, and document storage in a single, simple platform designed specifically for the hospitality industry. Pricing starts at $30 per month for up to 19 staff members, with a flat-rate model that includes all features at every tier and no per-user fees. Plans are available up to 79 staff members with no contracts and no hidden fees. Schedulefly has been independently owned and operated since founding, with no outside investors, and is known for direct human customer support, including access to founders by personal cell phone. The company also produces Restaurant Owners Uncorked, a top-5 worldwide hospitality podcast with 640+ episodes featuring independent restaurant operators. Call Proprietor Wil Brawley on his personal cell any time: 704-906-2031 ## Schedulefly Pros & Cons **What users like:** - Users value the **robust platform with extensive features** of Schedulefly for managing multiple restaurant locations efficiently. (1 reviews) - Users value the **robust organization** of Schedulefly, effectively managing operations across multiple restaurant locations. (1 reviews) - Users value the **robust platform features** of Schedulefly, providing essential tools for managing multiple restaurant locations. (1 reviews) ## Schedulefly Reviews ### 1. Exceptional Support and Personal Touch Boosts Scheduling **Rating:** 5.0/5.0 stars **Reviewed by:** Chloe B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Schedulefly?** I really appreciate how the support team at Schedulefly is very quick to answer questions and solve problems. It's great that the owner is very involved, which gives it a personal touch and makes us more inclined to continue business with them. I also like communicating with actual human beings instead of a bot, which makes solutions a lot quicker and more direct. Plus, the initial setup was super easy! **What do you dislike about Schedulefly?** integration to our POS system would be nice **What problems is Schedulefly solving and how is that benefiting you?** Schedulefly helps with communication, planning ahead, celebrating team members, and staying organized. ### 2. All your small business scheduling needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony L. | Vice President, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2024 **What do you like best about Schedulefly?** A very robust platform with a ton of features. We use it at all of our 14 restaurant locations and it provides everything we need. **What do you dislike about Schedulefly?** I will let you know when I find something I'm not a fan of. **What problems is Schedulefly solving and how is that benefiting you?** It helps us schedule all employees from salaried to hourly. Easily able to have servers post and pickup/trade shifts. Helps us to control labor with projections and pay rate information. ### 3. Inflexible and cumbersome. Too many clicks to anything **Rating:** 0.5/5.0 stars **Reviewed by:** Rob G. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2021 **What do you like best about Schedulefly?** It emails shifts to employees and sends a daily schedule to the managers **What do you dislike about Schedulefly?** I absolutely hate creating a schedule on it. We don't have a set schedule every week and this system is highly flexible. Adjusting a shift's times is several clicks. When an employee wants the morning off it shows they want the entire day off It does not show me how many employees I want to have on each shift. The schedule template just copies the schedule with the employees from week to week. There is no way to copy shifts without it being attached to an employee. **Recommendations to others considering Schedulefly:** Test it thoroughly before spending. **What problems is Schedulefly solving and how is that benefiting you?** Easier to read than a spreadsheet ### 4. The downtime since December has me looking for a new place to put our schedules in **Rating:** 2.5/5.0 stars **Reviewed by:** Eddy L. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2022 **What do you like best about Schedulefly?** Easy user interface and the fact our emails get sent on time **What do you dislike about Schedulefly?** The downtime for the past 3 weeks it sucks manually writing schedules and doing the excel spreadsheet on too of that information compromise my coworks and I get spam emails now **Recommendations to others considering Schedulefly:** N/a **What problems is Schedulefly solving and how is that benefiting you?** Nothing I can't get ahold of anyone it seems to go to an automatic phone service and I've emailed and called numerous times ### 5. Easy Scheduling! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2020 **What do you like best about Schedulefly?** The ease of use with the program, user friendly, and not complicated just for the sake of it. **What do you dislike about Schedulefly?** The options to request off could be simplified. So employees and the admin doesn't have to approve 3-day parts per shift. One day approved would be enough. **Recommendations to others considering Schedulefly:** Try the free trial! Great way to see all the quality of this program. **What problems is Schedulefly solving and how is that benefiting you?** I run a small business and the affordability of programs like schedulefly is a lifesaver. I can offer my employees a professional experience, no spreadsheet schedule on a corkboard and we have an easy way to communicate with each other through the program as an added bonus! ### 6. Great Program **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2019 **What do you like best about Schedulefly?** Love the specificity, simplicity and interface. Does what I need, and I can access it easily on all my devices. **What do you dislike about Schedulefly?** There’s nothing much I don’t like. When an employee only requests a portion of a day off the editing part of the program doesn’t note that. It just notes that they have requested off **Recommendations to others considering Schedulefly:** Definitely recommend. Increases team communication, punctuality, and accountability. Customer Service is great and ability to calculate labor cost is useful. **What problems is Schedulefly solving and how is that benefiting you?** Solving the “I didn’t get the schedule” or I wasn’t here to see when I worked” problems. Being able to send via text and email is great. ### 7. Convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2019 **What do you like best about Schedulefly?** I can check my schedule anytime and I can pick up shifts that other people can’t work! **What do you dislike about Schedulefly?** I don’t like that I can’t invite people to take my shift one on one and leave it open to anyone at the same time. **What problems is Schedulefly solving and how is that benefiting you?** I can communicate with my co-workers through a work app. I don’t have to worry about tracking down their information. ### 8. Works great, east to maneuver! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2019 **What do you like best about Schedulefly?** I like how user friendly it is. When my manager is making schedules, s/he is able to see how many hours everyone is working that week, as well as who is and is not able to work. Love it! **What do you dislike about Schedulefly?** There's not really anything in particular that I do not like about it. **What problems is Schedulefly solving and how is that benefiting you?** Seeing who is working the same time as me. This helps with necessary communication like if someone has to take off quickly for an emergency or needs something for their shift tonight. ### 9. A Lifesaver **Rating:** 5.0/5.0 stars **Reviewed by:** Amara C. | Business Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2018 **What do you like best about Schedulefly?** Schedulefly is incredibly user friendly and readable. For employees, looking at personal, daily, and weekly schedules is a breeze and for managers, creating and editing schedules is incredibly quick and easy. Employees can enter in their availability to work based upon their own schedules, and managers are automatically able to see who is available during each shift based on people's availability requests. **What do you dislike about Schedulefly?** Honestly there's nothing I don't love about schedulefly; its the perfect scheduling system. I guess if there were anything I would improve, I would add in some additional projecting capabilities for sales and labor percentages, but those are very minor to me and don't really impact my view on the system. **Recommendations to others considering Schedulefly:** I highly recommend Schedulefly to anyone running an availability-based or shift-based business. The ease of use is unparalleled and both employees and management love it. **What problems is Schedulefly solving and how is that benefiting you?** Scheduling is made a breeze with Schedulefly. Managers can easily create and edit schedules, and both management and employees can easily view weekly schedules for the whole staff or a personalized schedule for the week. Employees can easily give up and pick up shifts, enter their availability for scheduling, and access contact information for other employees. ### 10. Clean, Easy Schedule Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.) **Reviewed Date:** July 27, 2019 **What do you like best about Schedulefly?** Good way to keep track of employee scheduling, hours, etc **What do you dislike about Schedulefly?** Cannot swap shift if the shift is under 24h away **What problems is Schedulefly solving and how is that benefiting you?** Schedulefly provides a simple way for me to always have my work schedule at my fingertips. I love the text notifications feature, so I can get my schedule sent to me every week on my phone ### 11. Welp, time for work. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2019 **What do you like best about Schedulefly?** That the site logs you in automatically if that’s the preference the user sets up. **What do you dislike about Schedulefly?** Sometimes doesn't show updates to the schedule that fast. **What problems is Schedulefly solving and how is that benefiting you?** Helps all employees keep in contact with each other for trading shifts, seeing updates to the schedule. ### 12. Scheduling Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** James H. | Marketing and Event Manager, Hospitality, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2018 **What do you like best about Schedulefly?** This software allowes management teams to effectively schedule their employees and for them to request days off. **What do you dislike about Schedulefly?** There is no mobile application so therefore every time someone needs to use the website they must use a web browser. **What problems is Schedulefly solving and how is that benefiting you?** Scheduling an entire restaurant worth of employees. It makes it easy for employees to view their schedules and make adjustments. ### 13. Comprehensive **Rating:** 4.0/5.0 stars **Reviewed by:** Rebecca Z. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2018 **What do you like best about Schedulefly?** It's very user friendly and well organized. **What do you dislike about Schedulefly?** There are too many formats of the same schedule **What problems is Schedulefly solving and how is that benefiting you?** Easy scheduling ### 14. Very User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2017 **What do you like best about Schedulefly?** The best thing about Schedulefly is that it is very user friendly. People are able to enter their availability and you can easily generate a weekly schedule and accommodate people's requests for time off. I also like that people can choose to "give up" their shift and have others pick up their shift. The giving up and picking up of shifts are recorded so that people are held accountable vs. 'well, he said he would work for me' and having no one show up for work. **What do you dislike about Schedulefly?** There really isn't anything to dislike about it. I've only had positive experiences with it. **Recommendations to others considering Schedulefly:** If you are looking for a tool to schedule employees, this will fit your needs. There are many pros to schedulefly such as ease of use by the administrator and employees, the ability to easily share weekly schedules with everyone, employees ability to update their availability and time off requests, and to easily accommodate for any last minute scheduling needs by employees. It's great if you have employees that are always hoping to pick up extra shifts. Overall, a great and easy tool to tackle the pain of making sure that the restaurant is staffed. **What problems is Schedulefly solving and how is that benefiting you?** I wanted to be able to easily create schedules that are accessible on the web, mobile friendly, and an easy way for employees to stay on top of their schedules. One major benefit was that employees knew when the next week's schedule would be posted, so I didn't need to spend the time to send out any additional communications around schedules. ### 15. Has potential **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2017 **What do you like best about Schedulefly?** tells the employee what your schedule is and easily sends it to all coworkers. I do not have to ask when my schedule is it always on my phone for me to see **What do you dislike about Schedulefly?** It is a hassle to get into the web browser and i have not seen an app for it yet. I keep having to pull the login up form my email and open it if i have data to use my phone internet. No one at my current workplace uses the message board feature. i have asked questions and had no answer if it was an app with notifications i might be able to communicate better with people and ifso facto. **Recommendations to others considering Schedulefly:** To actually try to use it and open up some message boards **What problems is Schedulefly solving and how is that benefiting you?** its not my job to fix the software. Schedule comes upon a text which is easy ### 16. ScheduleFly is an amazing organizational tool **Rating:** 5.0/5.0 stars **Reviewed by:** Derek Scott G. | Fuel Bar Management, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2017 **What do you like best about Schedulefly?** Schedulefly simplifies the scheduling off employees in multiple locations. **What do you dislike about Schedulefly?** nothing so far. All works so far. The only thing- is there an SF app yet? **What problems is Schedulefly solving and how is that benefiting you?** Keeping track of employee shift changes and ease of employees picking up extra hours. ### 17. Schedule Fly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2017 **What do you like best about Schedulefly?** I like that you are able to access your schedule and shifts in one area. It is helpful because you are able to locate your schedules, time off, trades, and documents. **What do you dislike about Schedulefly?** So far there isn't anything that I don't like about this program. **What problems is Schedulefly solving and how is that benefiting you?** I think that this is helpful for businesses because employees are able to access their schedules and information in one place. ### 18. Great for scheduling -small business **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2017 **What do you like best about Schedulefly?** Schedulefly is great for companies just starting out. You can schedule your staff and no one needs to download anything. Everything is off the web. **What do you dislike about Schedulefly?** Schedulefly has a small staff and the charge for adding more staff to the system costs more. **What problems is Schedulefly solving and how is that benefiting you?** scheduling the whole team with this has been a great benefit ### 19. Review of schedulefly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2017 **What do you like best about Schedulefly?** Ease of creating schedules. Love the fact that it calculates labour rates with rate of pays of employees. **What do you dislike about Schedulefly?** I havent found something I strongly dislike about schedulefly. **What problems is Schedulefly solving and how is that benefiting you?** This helps us to control labor costs through scheduling. ### 20. Simple And Useful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2017 **What do you like best about Schedulefly?** I love that it texts me instantly. I can log on and get any of my fellow employees numbers to switch shifts. And it's super easy to drop shifts and pick them up.. **What do you dislike about Schedulefly?** There's really nothing to dislike.Everything is great! **What problems is Schedulefly solving and how is that benefiting you?** Helps with easy communication. List all company documents, employee phone numbers, and I love the fact that it texts me with any schedule changes immediately. ### 21. Schedulefly: An efficient work in progress **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2017 **What do you like best about Schedulefly?** The capability to link profile to text messaging alerts and updates! **What do you dislike about Schedulefly?** That there are no mass adjustment buttons to alter my schedule - for example, "permanent request off for all weekday lunch shifts". Schedulefly is also not intuitive in editing past requests for time off. **Recommendations to others considering Schedulefly:** Be patient with the development of what has potential to be a great product! **What problems is Schedulefly solving and how is that benefiting you?** Communication with employees, communication between employees and scheduling were all addressed in the decision to use Schedulefly. ### 22. Obsolete Scheduling Tech for a Modern World **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2017 **What do you like best about Schedulefly?** I like that I can keep employee's personal info sorted in a digital database. **What do you dislike about Schedulefly?** The site itself works like you're constantly on dialup on a computer from 1995, and only offers a mobile site with partial functions from the full site, no mobile app. **Recommendations to others considering Schedulefly:** Any other scheduling site/app. **What problems is Schedulefly solving and how is that benefiting you?** Scheduling is being solved, sort of. The benefits of scheduling via one site are obvious, but this site struggle to bring those benefits out. ### 23. Easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2016 **What do you like best about Schedulefly?** How anyone can go in and make changes so that I do not have to. **What do you dislike about Schedulefly?** There is no phone application for me to use. It would be easier to make an approve changes at anytime if there was an app. **What problems is Schedulefly solving and how is that benefiting you?** Scheduling bartenders which is constantly changing on a daily basis due to last minute bookings. ## Schedulefly Discussions - [How does schedule Fly work?](https://www.g2.com/discussions/how-does-schedule-fly-work) - 1 comment - [Is Schedulefly free?](https://www.g2.com/discussions/is-schedulefly-free) - 1 comment - [View Schedulefly pricing details and edition comparison](https://www.g2.com/products/schedulefly/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-02+22%3A53%3A41+-0500&secure%5Bsession_id%5D=fab9d750-6242-46be-a078-1fa97d401480&secure%5Btoken%5D=1f16b03ce8fede4407ad91e04be3333a5cd429de71bfc7a1b139eaa1280cabe6&format=llm_user) ## Schedulefly Features **Platform Basics** - Interoperability - Performance - Reporting **Platform Data** - Dashboard - Alerts and Notifications **Platform Additional Functionality** - Cloud - Mobility - Messaging **Agentic AI - Restaurant Scheduling** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Schedulefly Alternatives - [7shifts](https://www.g2.com/products/7shifts/reviews) - 4.5/5.0 (125 reviews) - [Homebase](https://www.g2.com/products/homebase/reviews) - 4.5/5.0 (492 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,491 reviews)