# Rossum Reviews **Vendor:** Rossum **Category:** [Intelligent Document Processing (IDP) Software](https://www.g2.com/categories/intelligent-document-processing-idp) **Average Rating:** 4.5/5.0 **Total Reviews:** 127 ## About Rossum Rossum is a market-leading Intelligent Document Processing solution combining the industry’s most advanced data extraction capabilities with a complete low-code platform that automates significant amounts of manual work. Our goal for every use case is, at minimum, a 90% document processing speed increase. Over 450 organizations across industries, including Bosch, Siemens, Panasonic, Flexport, Morton Salt, and The Master Trust Bank of Japan, use Rossum to reduce manual effort, improve turnaround times, and eliminate errors. Rossum automates document processing in four steps: receiving multi-channel documents, automated understanding, resolving exceptions with two-way communication, and using in-depth integrations to act on data. Our proprietary AI engine has been specifically designed from the ground up to deliver unparalleled accuracy when processing data from any type of document. Rossum cuts down on most maintenance efforts thanks to cloud hosting and automated self-learning AI engine. It takes care of the entire document lifecycle from receiving to internal IT systems posting. Rossum is ISO 27001 and SOC 2 Type II certified and HIPAA compliant. The cloud service has been specifically engineered for high availability, with enterprise-grade SLAs ranging up to a 99.9% uptime guarantee and 24/7 support. Try it for yourself with Rossum’s free trial. ## Rossum Pros & Cons **What users like:** - Users find the **ease of use** of Rossum impressive, enabling quick navigation and effortless adjustments. (22 reviews) - Users commend the **excellent customer support** provided by Rossum, appreciating quick responses and effective communication. (20 reviews) - Users love Rossum's **AI technology** , praising its seamless integration, accuracy, and efficiency in processing invoices. (14 reviews) - Users find the **simple and intuitive user interface** of Rossum easy to navigate and efficient for daily tasks. (14 reviews) - Users commend the **high accuracy** of Rossum's AI-powered data extraction, leading to improved document processing efficiency. (12 reviews) - Users commend the **efficient data extraction** capabilities of Rossum, significantly improving accuracy and minimizing errors. (11 reviews) - Users praise Rossum for its **time-saving capabilities** , enhancing productivity and streamlining document processing efficiently. (11 reviews) - Users appreciate the **effective automation** capabilities of Rossum, seamlessly adapting to specific needs and enhancing efficiency. (10 reviews) - Document Automation (10 reviews) - Users value the **efficiency improvement** from Rossum, enhancing productivity and streamlining operations effectively. (9 reviews) **What users dislike:** - Users highlight the **missing features** of Rossum, especially regarding configuration, accessibility, and document handling limitations. (6 reviews) - Users experience **slow processing** , especially with larger invoices, leading to lag and unresponsiveness during use. (5 reviews) - Users experience occasional **software bugs** that can lead to incorrect information being picked up by Rossum. (5 reviews) - Users find the **limited functionality** of Rossum frustrating, particularly regarding mobile access and dataset size restrictions. (4 reviews) - Users experience **OCR issues** with Rossum, leading to misidentification and the need for unnecessary manual corrections. (4 reviews) - Users experience a **learning difficulty** with Rossum, noting challenges in mastering features and layout customization. (3 reviews) - Slow Performance (3 reviews) - Automation Challenges (2 reviews) - Extension Issues (2 reviews) - Users face a **steep learning curve** with Rossum's features and API, making initial setup more challenging. (2 reviews) ## Rossum Reviews ### 1. Intuitive Interface and Outstanding Support Make Rossum Stand Out **Rating:** 5.0/5.0 stars **Reviewed by:** Nuno F. | AP Team Member, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Rossum?** The user interface is simple and intuitive, making it easy to navigate. I appreciated having access to a ready-to-use free trial, which allowed me to test the software before making any commitments. Additionally, the support team and every Rossum employee I have interacted with so far have been amazing! **What do you dislike about Rossum?** The configuration pages for extensions are not very intuitive, which can make setup a bit confusing. Additionally, it's frustrating that you can't download more than 500 documents at once from a specific queue and status. The user interface for line items can also be tricky or even annoying at times. **What problems is Rossum solving and how is that benefiting you?** Rossum has greatly reduced the amount of manual work required in our Accounts Payable process. Prior to implementing it, our team spent an enormous amount of time validating invoice data, correcting errors, and managing inconsistencies from various suppliers. With Rossum, invoices are now captured, classified, and validated with impressive accuracy, enabling us to handle large volumes more quickly and with fewer errors. Additionally, Rossum has provided us with complete visibility into our workflow, making it much easier to identify and address bottlenecks. The automation has allowed our team to shift their focus to more valuable tasks rather than repetitive data entry. In summary, Rossum has notably improved our operational efficiency, minimized mistakes, and allowed us to scale our AP process without the need to add more staff. ### 2. A Truly Intuitive Game Changer for Document Processing **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriela S. | IT business partner, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Rossum?** I really like that Rossum is super intuitive and easy to navigate overall. Our team found it incredibly simple to adopt, and the results have been outstanding. The Rossum team is also fantastic, consistently providing excellent customer support and guidance whenever we need it. **What do you dislike about Rossum?** The parts I like the least are related to the extension and dataset configuration, which still feel unintuitive and not particularly user friendly. I also find the range of status options somewhat limited, and it would be helpful to have more choices, ideally with the ability to configure custom ones. Although the overall experience has improved, I still wish there were an easier and more streamlined way to apply the same field configurations across different queues. **What problems is Rossum solving and how is that benefiting you?** Rossum is helping us overcome the challenges of a heavily manual process by automating more than 80% of our workflow. Our team is now far more efficient, with more time available to focus on other important tasks. In addition, the data we extract from our invoices is now properly structured, making it much easier to analyze and use for decision-making. ### 3. Rossum allowed us to reach 85% Automation Rate **Rating:** 4.5/5.0 stars **Reviewed by:** Manuel M. | Head of Sales, Account Payables and Financial Insights, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2025 **What do you like best about Rossum?** This tool is extremely easy to use, featuring a clean and intuitive user interface. The Rossum team is dedicated and genuinely cares about their customers. They offer more than just software; their commitment goes beyond simply making a sale. **What do you dislike about Rossum?** One drawback is the absence of a mobile app, which limits accessibility on the go. Additionally, datasets are restricted to a maximum size of 50 MB, which can be inconvenient for handling larger files. Another limitation is the missing feature that would let users set up automatic re-extraction of documents that remain in the "To Review" status. **What problems is Rossum solving and how is that benefiting you?** Rossum has greatly improved the quality of data we capture and store in our database. It has also enabled us to create new reports and perform analytics on the results with much greater confidence, even in areas where we previously had no data at all. Additionally, Rossum has significantly reduced our error rate. ### 4. I have been very surprised by the simplicity of the system and would recommend. **Rating:** 5.0/5.0 stars **Reviewed by:** Emma R. | Corporate Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2025 **What do you like best about Rossum?** The system is very simple to use. I love how the system 'learns' how to read the orders so the more you process the more it knows how to pull the information for ease of placing. If there is an issue with the order you can email either the account manager or customer direct from the system. I like to see how accurate Rossum thinks the order is so it gives me peace of mind when i see Rossum thinks an order is 99% accurate to be able to process **What do you dislike about Rossum?** Sometimes on the rare occasion Rossum picks up the incorrect information. **What problems is Rossum solving and how is that benefiting you?** Rossum makes the job much easier and it takes only a few minutes to process many orders. Its been a game changer within our Company. Our old system was slow and clunky. ### 5. A smooth system that does exactly what it says on the tin. **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin P. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2025 **What do you like best about Rossum?** Rossum is easy to use easy to teach to new colleagues and helps elevate a lot of workload in our teams in both administration and finance. **What do you dislike about Rossum?** I was not involved in any of the implementation side of things, and honestly do not have any thing about Rossum that I do not like. **What problems is Rossum solving and how is that benefiting you?** It is helping to solve the large amount of orders we get, that until Rossum, were read and added to our system manually taking up more than a days (24hrs) worth of time across the team across a few days. Rossum now reads the orders and then processes out to our ordering system, cutting the manual time with these order down to less than an hour a week. ### 6. User-Friendly, Fast Invoice Processing with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Tracey P. | Finance Transactional Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Rossum?** Very user-friendly, and invoice processing is simple and fast. The Rossum team is extremely helpful and guides you through every step of the process. The aftercare was excellent as well, and nothing was too much trouble for them when I needed assistance. **What do you dislike about Rossum?** I don’t dislike anything about Rossum. That said, their approval flows could be improved to create a better, smoother experience for approvers. **What problems is Rossum solving and how is that benefiting you?** They are currently working on the approval workflow and assisting us in creating better reports. ### 7. Superb AI Solution with Fast Development and Excellent Results **Rating:** 4.5/5.0 stars **Reviewed by:** Douglas F. | Senior Global Product Manager Team leader SAP QMS , Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Rossum?** We have been working with Rossum for the past 1.5 years on an AI-based solution, and our experience has been extremely positive. The development phase progressed very quickly, and the final solution functions exactly as intended. We are completely satisfied with the results. **What do you dislike about Rossum?** The team is small, and while new enhancements are not delivered very quickly, their quality is consistently good. I believe that with a few adjustments, our positive collaboration could become even stronger. We look forward to continuing our work with the Rossum team and overcoming any challenges together. **What problems is Rossum solving and how is that benefiting you?** We now use OCR to automatically read documents, whereas this task was previously handled manually. This change has brought greater speed and efficiency to our workflow, along with a high level of accuracy. ### 8. Massive improvement on our old system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2025 **What do you like best about Rossum?** Rossum is highly intuitive and straightforward to use. Whenever we encountered anything even slightly unusual, the AI helper, helpdesk team, or our service delivery partner were always able to assist us. Integrating Rossum into our in-house developed platform was quick and efficient, and communication between our developers and the Rossum team was consistently helpful. We now rely on Rossum daily to process thousands of documents each month and continue to discover new ways to utilize it. **What do you dislike about Rossum?** The only obstacle I face when using Rossum is my own limited technical knowledge. However, Rossum's integrations and AI assistant have gone a long way in helping me overcome this challenge. **What problems is Rossum solving and how is that benefiting you?** In the past, we had to manually process thousands of documents because our previous system was unable to handle them efficiently or accurately. This task would take us several hours to complete. Since we started using Rossum, the amount of manual input required has been significantly reduced, which has greatly lessened the workload for our team. ### 9. Invoice and Ordering AI Transformation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Rossum?** Rossum has incredible reporting, a wide range of extensions and readymade integrations, the UI is nice and clear and the AI tool to generate custom code is brilliant. It's enabled us to hugely increase the number of orders and invoices processed and achieve time savings of 20 working days per month. The implementation went really smoothly, and Jakub was an amazing onboarding manager. The customer support we've received since has been brilliant, and the teams are using Rossum all day every day. The integrations worked really well, and having all the documentation available was super helpful. **What do you dislike about Rossum?** There are no downsides, the benefits keep on coming. **What problems is Rossum solving and how is that benefiting you?** We have cleaner data capture across 1000s of different document formats, we no longer have to set up templates and are achieving huge time savings using the automation available as well as creating custom rules to prevent any issues from happening. ### 10. Impressive AI Data Extraction and Intuitive Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Vitor P. | Account Payable Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Rossum?** Rossum is an excellent choice for intelligent document processing. Its AI-powered data extraction is not only impressive but also highly accurate. The interface is intuitive and very easy to use. **What do you dislike about Rossum?** The number of documents I am able to download is limited to 500. **What problems is Rossum solving and how is that benefiting you?** Rossum has significantly increased the number of documents processed. The reduction in manual work is outstanding. ### 11. Intuitive design & efficiency make Rossum something we can't imagine being without **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2025 **What do you like best about Rossum?** The User Interface is the best aspect of Rossum for me, as it made the software easy to pick up and learn with. The clear & self-explanatory nature of the design helps encourage more in depth and frequent use. It effortlessly reads uploaded documents even if its a new format, with only minor tweaks necessary. This makes implementing new accounts as a business much easier and encourages us to run more and more through Rossum. **What do you dislike about Rossum?** The confidence scores in Rossum aren't always perfect, sometimes only having a 50% confidence score for simple data. This means that some documents really struggle to be automated. Sometimes even misidentifying 'GBP' and not being confident in this, manual intervention easily gets around this, but it shouldn't be necessary. It also struggles with some documents still despite consistent manual fixing of the mapping. Often this is where the data being selected is close enough together the software cannot differentiate. **What problems is Rossum solving and how is that benefiting you?** The processing of documents prior to Rossum was primarily a manual process. Running all these documents through the software has freed up a significant amount of time for the team and streamlined our work processes significantly. Allowing each of us to focus our time on more complex queries. ### 12. Revolutionizing Document Processing with Advanced Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Tamil A. | Software Engineer ( RPA Developer), Oil & Energy, Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Rossum?** The platform automates the entire document lifecycle, from receiving documents to posting data into internal systems, significantly reducing manual effort Users report significant improvements in processing speed and accuracy, with some noting up to a 90% increase in document processing speed The platform is user-friendly and requires minimal setup, making it accessible even for those without extensive technical expertise Rossum offers in-depth integrations with various systems, enhancing its utility across different business processes Rossum provides excellent customer support and offers a high uptime guarantee, ensuring reliability Rossum AI is designed for easy implementation, allowing businesses to quickly integrate and start automating their document processing workflows with minimal setup. **What do you dislike about Rossum?** There can be occasional challenges with extracting data from documents with unusual layouts or intricate formatting **What problems is Rossum solving and how is that benefiting you?** Rossum AI addresses key challenges in document processing by automating manual data entry, handling inconsistent document formats, and speeding up processing times. This reduces errors and supports scalability, making it ideal for growing businesses. The benefits include increased efficiency, enhanced accuracy, and cost savings. Rossum is easy to implement, allowing quick integration with minimal setup. Additionally, it ensures high standards of security and compliance, protecting sensitive data. Overall, Rossum AI streamlines operations, enabling businesses to focus on strategic tasks and improve productivity. ### 13. It's a very easy-to-use platform with extensive functionality and customization options **Rating:** 4.5/5.0 stars **Reviewed by:** Gita R. | Head of Digitalization, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2025 **What do you like best about Rossum?** I really enjoy using Rossum – it's intuitive, easy to use, and can be tailored to fit specific needs. The platform is capable of learning most of the recognition process, which significantly increases the volume and speed of document processing. Communication with the Rossum team is smooth and very efficient. I also appreciate that you don't need advanced coding skills to perform basic administrative tasks or make changes within projects. Even when there's a need to create a custom queue for a specific client, it can be done quickly and easily thanks to the platform’s flexibility. **What do you dislike about Rossum?** When I first started working with the Rossum platform, the interface was visually very appealing. However, it was later suddenly changed, and the new design doesn’t feel as visually attractive. Of course, I've gotten used to it by now, but I personally preferred the previous version. **What problems is Rossum solving and how is that benefiting you?** We’ve been able to significantly increase the number of processed documents without expanding our team. The platform learns from our actions, so the team doesn’t have to repeat manual corrections – after just a few adjustments, Rossum handles them automatically without human intervention." ### 14. Rossum to the Rescue **Rating:** 4.0/5.0 stars **Reviewed by:** Ron Y. | Accounts Payable Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Rossum?** The layout and interface is really easy to use and understand. Quick and easy to find information and simple for processing. The support given from the Rossum team is also very helpful and they are very professional. Its ability to read the information we have on our accounting system and integrate with it so we can identify problems and errors is also very helpful and will save us a lot of time. **What do you dislike about Rossum?** Due to the use of AI, a lot of work goes into getting the information correct so that the AI can read and understand what is correct information and what isn't; but in the long run we can see how it will benefit us. **What problems is Rossum solving and how is that benefiting you?** Rossum is helping us to speed up our invoice processing time so we have more time to deal with queries. Helping with reducing duplicate invoices and avoid duplicate payments being made. Rossum is also allowing us to find problems and errors with invoices before it hits our accounting system. ### 15. An incredible addition to our company. Receiving orders via a PDF has never been easier **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley P. | Corporate Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2025 **What do you like best about Rossum?** The AI feature that adapts to each individual PDF is impressive, as it means that with every new document, less human intervention is needed over time. **What do you dislike about Rossum?** So far, I haven't encountered any drawbacks with Rossum. **What problems is Rossum solving and how is that benefiting you?** The main problem that Rossum addresses for us is saving time. The amount of time we now spend on each order is just a fraction of what it once was. ### 16. Excellent piece of software to improve invoice processing efficiency **Rating:** 4.5/5.0 stars **Reviewed by:** Richie H. | Senior Accounts Payable Lead, Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Rossum?** The system is very intuitive and easy to use, it has greatly improved the rate that invoices are processed and helps to flag invoices which has various compliance issues (including but not limited to missing PO's, bank detail mismatches, missing VAT numbers). The team are also very supportive in tailoring the system to our needs and are quick in making the required changes. They are also on hand to work resolve any general system issues and problems with integration. **What do you dislike about Rossum?** There are a few minor issues with integration as we have launched alongside a new finance system, but the team were very supportive and quickly resolved these issues. **What problems is Rossum solving and how is that benefiting you?** It helps flag invoices with missing purchase order information and also notifies on any other compulsory data needed for compliance purposes - this can include but not restricted missing VAT numbers, exchange rates. ### 17. Almost a perfect solution, and more. **Rating:** 4.5/5.0 stars **Reviewed by:** Krzysztof W. | Automation Lead, Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2025 **What do you like best about Rossum?** Everything works without stops. API is fast and responsive. The product is constantly getting developed, and the support is fast and effective. The extension environment is simple to navigate and relatively intuitive. The documentation is robust. **What do you dislike about Rossum?** Only minor gripes, like when accessing a piece of data is three clicks away or lack of ability to access database - related errors to see why upload went wrong. **What problems is Rossum solving and how is that benefiting you?** It helps process documents and read them with top-of-industry quality. It greatly integrates into the middle of the process. It helps with document inflow and filtering. The model learning capabilities are extremely efficient. It easily can connect to many databases and implements complex business logic, with my help. The act of annotating is very fast and intuitive. It minimizes the time of document processing and even lets us prepare many custom payloads for multiple business use cases. ### 18. Gamechanger! **Rating:** 4.0/5.0 stars **Reviewed by:** Rebecca U. | Accounts Payable Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2025 **What do you like best about Rossum?** Rossum has been a gamechanger with annotating and automating invoice reading. We have only been using the system for our core invoices for the last month and can see that this is going to benefit our team majorly when it comes to getting the invoices processed onto the system accurately. **What do you dislike about Rossum?** I have not been using the system long enough to have anything to dislike about it yet. **What problems is Rossum solving and how is that benefiting you?** We have a large number of invoices that come in to be processed which originally the team would have to manually select all the data that needed to be captured. However when using Rossum a number of these manually processes will be taken away. ### 19. Smart program: speeds tasks, marks and recalls info. **Rating:** 5.0/5.0 stars **Reviewed by:** Iveta D. | Finance, Enterprise (> 1000 emp.) **Reviewed Date:** June 13, 2025 **What do you like best about Rossum?** Automates data extraction and processing, saving time and reducing manual effort. High precision in recognizing and extracting data, minimizing errors. Intuitive interface that's easy to navigate, enhancing user experience. **What do you dislike about Rossum?** Despite an intuitive interface, first-time users may face challenges in mastering all features. **What problems is Rossum solving and how is that benefiting you?** Rossum is solving the problem of manual data entry and document processing inefficiencies. By automating the extraction of data from invoices, receipts, and other documents, it significantly reduces errors and saves time. ### 20. After joining a new company Rossum was very simple to use and learn! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2025 **What do you like best about Rossum?** The thing I like the most about Rossum is it is very simple to use and is quick. **What do you dislike about Rossum?** Sometimes it tries to pick up things that aren't needed. **What problems is Rossum solving and how is that benefiting you?** It has been helpful in managing our large workload of invoices. I benefit from being able to process a large number of invoices. ### 21. Amaizing! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in International Trade and Development | Enterprise (> 1000 emp.) **Reviewed Date:** April 01, 2025 **What do you like best about Rossum?** I have been working with the system as part of the client development team for over two years, and we handle a vast number of invoices with very specific processing requirements. This system allows for highly flexible customization to meet our needs and offers a wide range of standard solutions. In addition to its primary goal of processing invoices, another significant advantage is its ability to streamline data collection from all invoices, which greatly aids in data analysis. The customer support is excellent, responding quickly and effectively. Additionally, we have our own client manager, with whom we have weekly calls for assistance. **What do you dislike about Rossum?** One downside I would note is the slowdown of the system at the beginning of each month. Aside from that, everything is great. **What problems is Rossum solving and how is that benefiting you?** Rossum significantly accelerates the invoice processing, allowing us to handle a high volume of transactions efficiently and reducing turnaround times. ### 22. Intuitive UI and Fast Processing, but Limited Email Customization **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Rossum?** The UI is really easy to pick up and understand and the document processing seems instantaneous. **What do you dislike about Rossum?** The inability to completely change the email Suffix for inbound documents. **What problems is Rossum solving and how is that benefiting you?** ensuring accurate data capture for invoice load, data analytics on invoice processing time and archiving. ### 23. We've come a long way! **Rating:** 4.5/5.0 stars **Reviewed by:** Becky O. | Accounts Payable (Hop) Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Rossum?** We started using Rossum to elimate alot of the manual processing of invoices we currently had implemented. Rossum has been instrumental in managing our workload and the automation has improved significantly since we begun. **What do you dislike about Rossum?** We have some larger invoices with lots of detail and Rossum can become very slow when processing these documents. These particular cases also do not automate due to the complexities. **What problems is Rossum solving and how is that benefiting you?** Implementing Rossum has meant we haven't needed to increase headcount to cover the invoice processing. Rossum has recently had an update which is going to take some getting used to but prior was user friendly. ### 24. Reliable, fast learning, awesome integration and best UX on the market **Rating:** 4.5/5.0 stars **Reviewed by:** Hannes R. | Senior Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2024 **What do you like best about Rossum?** Easy to use User Interface, making extraction super easy. Openess of APIs and Extension makes it easy to integrate into corporate systems. Great learning rate **What do you dislike about Rossum?** It could do a bit better on extracting non invoice/purchase order fields **What problems is Rossum solving and how is that benefiting you?** Rossum is helping in various usecases within our company. We use it for the improvement of our data quality, staying compliant on taxes by using invoices and automate our purchase orders of our B2B customers world wide. We benefit by reducing human error and having faster lead times. Without configuring a lot it can support a lot of document layout. No need to configure any rules or templates per layout / customer. It just works from scratch and learns on human correction. Rossum supports a lot of interfaces and thus makes it very easy to communicate with our internal systems like SAP. ### 25. Great AP automation with versatility **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2025 **What do you like best about Rossum?** Good automation Great versatility when having documents in many different variants coming into a single point. Great for multinational companies with many different languages. Very good customer support and having a technical account manager assigned. Many options for customization. **What do you dislike about Rossum?** Would be great with more feedback directly on the specific documents that are not automated and what or how much is needed for it to go through automatically the next time. **What problems is Rossum solving and how is that benefiting you?** Solving manual reading and typing of invoice/credit note data. Not having to check every single document for correct data. ### 26. Just started to use, more than 3 months **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2025 **What do you like best about Rossum?** quite easy to use and you can change things easily. **What do you dislike about Rossum?** Sometimes I don't find answers in Rossum material - like how to do things step by step. **What problems is Rossum solving and how is that benefiting you?** All the problems we can't manage ### 27. Transforms chaos of paperwork into structured clarity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2025 **What do you like best about Rossum?** The platform brings a surprising level of intelligence to document processing. With each update, it gets noticeably sharper in understanding complex layouts. Also, whenever we’ve hit a roadblock, their support team has jumped in with real solutions instead of canned responses. **What do you dislike about Rossum?** Every now and then, there’s a hiccup that pauses the workflow. It doesn’t last long, but when you’re depending on continuous processing, even a short delay can throw things off. **What problems is Rossum solving and how is that benefiting you?** We use it to automatically process a massive volume of incoming documents each month, which has completely eliminated the need for manual data entry and allowed our team to focus on more meaningful work. ### 28. Dramatic increase in productivity and accuracy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2025 **What do you like best about Rossum?** Rossum has allowed us to process a rapidly growing number of documents, without having to constantly hire and train new employees. And strangely, it has made annotating documents fun, rather than tedious and stressful. **What do you dislike about Rossum?** Like anything worthwhile, there was a bit of a learning curve in the beginning. But it quickly became clear how much time it was saving. Occasionally there is a minor glitch or technical issue, but the Rossum team is always very quick to resolve any issues that arise. **What problems is Rossum solving and how is that benefiting you?** We process hundreds of documents each day, and were struggling to keep up with rapid business growth. Rossum allowed us to get a lot more done with fewer people. Rossum also allows us to handle peak seasons when the volume of documents triples for a couple of weeks at a time. ### 29. Rossum is a great product with a great team of people behind the scenes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2024 **What do you like best about Rossum?** From the sales process, to implementation, through ongoing support, our organization has had wonderful experiences with Rossum. The product works as promised, and in fact, the machine learning is delivering better than expected results. With a relatively small amount of data, in less than 3 months, we are seeing accuracy well above our former provider. The integration team was easy to work with, and extremely responsive. We have been able to seemlessly integrate Rossum into our daily workflow in our primary operating system. We use Rossum every day to import important documents for our clients. The user interface is easy to use. The customer support team is quick to respond to our needs during their EU support hours. **What do you dislike about Rossum?** We do wish they had US based support hours. **What problems is Rossum solving and how is that benefiting you?** It speeds up the process and accuracy of importing our clients bills into our sytem for our team to review on their behalf. ### 30. Rossum - great solution for every company that wants to take steps towards automation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Chemicals | Enterprise (> 1000 emp.) **Reviewed Date:** December 27, 2024 **What do you like best about Rossum?** Rossum has been great in adapting to our companies specific needs when it comes to automation. We needed it tailored to us, so Rossum can automate the order entry part in our company. The AI has been great and the learning process has been smooth and it is getting better and faster. **What do you dislike about Rossum?** I would like for it to offer more options on reporting as my managers needs statistics, but I have been informed that they are in the process of offering a better tool, so I will be one of the first to take advantage of it when it is launched! **What problems is Rossum solving and how is that benefiting you?** Rossum is helping with processing our customer purchase orders. The benefit is that the AI is way more accurate than a human statistically and we have had way less order entry errors since Rossum has been implemented. ### 31. Using Rossum day-to-day. **Rating:** 4.5/5.0 stars **Reviewed by:** Maximilien Előd W. | Finance Trainee, Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Rossum?** Rossum's platform is easy to learn, and provides great features and quick support. The user interface is extensive but understandable. The platform is highly adaptable and reliant, especially when working close with the support teams, which makes the Rossum experience comfortable and safe. **What do you dislike about Rossum?** I use Rossum through a browser day to day, which might be the cause of it being slow from time to time. When annotating larger invoices, the platform can be laggy and unresponsive. **What problems is Rossum solving and how is that benefiting you?** Rossum's greatest aid is that it gives us more time to solve more important tasks. The intelligent document processing feature understands invoices received by more than hundreds of vendors, which spares a lot of time for accountants in the long run. ### 32. Rossum **Rating:** 5.0/5.0 stars **Reviewed by:** Pranay K. | Procure to Pay Operations Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2025 **What do you like best about Rossum?** Rossum is a best AI tools that helps us to process any invoice and credit note easily and rossum interface is pretty much good to work in tool. **What do you dislike about Rossum?** No, I don't think any dislike on rossum, because rossum is keep on changing there interface based current market requirements **What problems is Rossum solving and how is that benefiting you?** Rossum’s AI-powered platform automates document data extraction, saving time, reducing errors, and cutting costs. By leveraging machine learning and NLP, it processes unstructured documents efficiently, enhancing accuracy and scalability. It’s a game-changer for businesses, improving operational efficiency and decision-making with minimal human intervention. ### 33. Easy to use and smart software **Rating:** 5.0/5.0 stars **Reviewed by:** Sandra G. | Director of Software Development, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2022 **What do you like best about Rossum?** Rossum software is very smart, easy to use, and has a great workflow for extracting invoice details and line items. The software learns invoices very quickly. It is very easy to click and add information from a PDF invoice. I love how it identifies duplicate invoices and gives you the right tools. **What do you dislike about Rossum?** I wish it had a lower tier for the number of pdfs as we are a smaller company. **What problems is Rossum solving and how is that benefiting you?** We are trying to help eliminate the manual data entry of invoices for suppliers that will not send us invoice data electronically. This allows all suppliers to get data inputting into our auto invoice verification program. ### 34. Support AP process automation as project team member. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Semiconductors | Enterprise (> 1000 emp.) **Reviewed Date:** August 25, 2025 **What do you like best about Rossum?** Rossum has great AI function to help us do invoice date extraction, validation, master data validation, tax coding automation. **What do you dislike about Rossum?** We are expecting more flexibility on PO line indexation **What problems is Rossum solving and how is that benefiting you?** Rossum help do invoice data extraction, invoice data validation, tax coding automation, which helps improve invoice processing efficiency. ### 35. Very exciting times **Rating:** 3.5/5.0 stars **Reviewed by:** davina c. | Accounts payable, Enterprise (> 1000 emp.) **Reviewed Date:** April 22, 2025 **What do you like best about Rossum?** I like the AI the best, how it pushes through invoices to coupa **What do you dislike about Rossum?** i don't like the layout. I find it difficult to use sometimes **What problems is Rossum solving and how is that benefiting you?** It is stopping duplicates ### 36. A modern tool packed with great features and an amazing UI **Rating:** 5.0/5.0 stars **Reviewed by:** Maxim V. | Accounts Payable accountant, Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2025 **What do you like best about Rossum?** UI and the fact that it has a solution for each and every one of our issues. **What do you dislike about Rossum?** There are some minor bugs which can be frustrating. **What problems is Rossum solving and how is that benefiting you?** It automates document processing with the help of AI so helps us with the huge inflow. Its solving issues related to language barrier. ### 37. Rossum is the future! **Rating:** 5.0/5.0 stars **Reviewed by:** Abigail L. | Order Processing & O2F CI Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Rossum?** How much it has transformed the way we work in order processing making our cut off times easier to manage & how user friendly the UI is to navigate. **What do you dislike about Rossum?** That we didn’t have the opportunity to implement sooner! **What problems is Rossum solving and how is that benefiting you?** Rossum is giving us a better insight to where bottlenecks with order processing are and improving our departmental capacity. ### 38. An excellent product with minor room for improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Tiberiu Stefan T. | Cloud services specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2025 **What do you like best about Rossum?** What I like the most about Rossum is its sleek interface, seamless integration, very customizable options, intelligent validation and AI driven extraction. Also I have noticed the stability of the capture and the accuracy increases reducing human error. **What do you dislike about Rossum?** While user friendly , it takes time to fully optimize and customize for specific workflows. Pricing can be high for small business, especially for those with lower document processing needs. **What problems is Rossum solving and how is that benefiting you?** Rossum addresses the inefficiency and inaccuracy of manual data entry in document processing. ### 39. Focus on creative tasks and let Rossum handle your routine ones **Rating:** 5.0/5.0 stars **Reviewed by:** Nikolai I. | Business Process Solutions Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 06, 2024 **What do you like best about Rossum?** The attitude of the personell at Rossum, ease of implementation and endless capabilities, plus the plethora of extensions that allow for tailor-made solutions for your specific use case(s). **What do you dislike about Rossum?** Cannot think of anything to dislike at the moment. **What problems is Rossum solving and how is that benefiting you?** Saving time on incoming documents processing and helping to avoid human errors e.g. typos or incorrect information transfer, but there is much more that Rossum is capable of solving besides processing payable invoices - I dare you to explore the possibilities with Rossum Team on your own. ### 40. Great OCR product **Rating:** 5.0/5.0 stars **Reviewed by:** Ovidiu P. | Technical Cloud Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2025 **What do you like best about Rossum?** The OCRization part is extraordinary. It can extract any details from the invoice. Everything looks so good and smoothly, it's unreal sometimes. **What do you dislike about Rossum?** I didn't find something bad about the product. **What problems is Rossum solving and how is that benefiting you?** It's extracting data from invoices with incredible accuracy. ### 41. AI is the future! Let's use it! **Rating:** 4.0/5.0 stars **Reviewed by:** Japheth C. | Developer, Enterprise (> 1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Rossum?** Greate customer support Farily easy to use the platform once it's implemented properly Able leverage it's API's for integrations, which is very useful **What do you dislike about Rossum?** The AI takes a lot of time to train so will require a lot of man hours. **What problems is Rossum solving and how is that benefiting you?** Time consumer process of extracting data from customer docuements to process payments and provide analyst ### 42. Rossum is a very good, intuitive and flexible product. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2025 **What do you like best about Rossum?** I really like the AI assistant integration, the customizable fields and the relatively easy setup. **What do you dislike about Rossum?** I can't find anything in particular that I don't like, because Rossum is always bringing improvements, and UI changes that make our life easier and better. **What problems is Rossum solving and how is that benefiting you?** It helps to recognize and extract very good details and even those of very poor quality, learning very quickly what to do, helping automation. ### 43. Excellent Productivity Increase **Rating:** 5.0/5.0 stars **Reviewed by:** Kayleigh B. | Sales/Customer Service Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2024 **What do you like best about Rossum?** Rossum's learning and data input capabilites have greatly increased my team and I's productivity and ability to place sales orders and service our customers in a timely fashion. Teaching Rossum's AI was incredibly easy and took less time than expected! My company and colleagues use this program daily and has become an integral tool for our funstioning. **What do you dislike about Rossum?** Sometimes the font on orders and emails trips up Rossom, but it is easy to fix the errors. **What problems is Rossum solving and how is that benefiting you?** Ease of purchase order data entry and it is saving us plenty of time in processing. The end-to-end incription is also a MUST in the sales industry today. ### 44. Couldn't upgrade our workflow without Rossum! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Rossum?** We wouldn't be where we are now without Rossum! We depend on the software for multiple moving parts that help our business grow and thrive. Rossum's costumer support and ever encompassing ease of use is what keeps us coming back to use it day after day. **What do you dislike about Rossum?** Sometimes the timeliness of moving forward with Rossum holds us back, but their team is good at trying their best. **What problems is Rossum solving and how is that benefiting you?** Our quantity of documents needing to be reviewed grew exponentially and with Rossum's assistance, we are able to move past the very manual process and focus more on the variances. ### 45. In the first instance of seeing the system I knew it was a game changer **Rating:** 4.5/5.0 stars **Reviewed by:** Sarah D. | Central Purchasing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 25, 2025 **What do you like best about Rossum?** It picked up alot of the annotation which with the previous system was not **What do you dislike about Rossum?** It can be slower when it comes to larger invoices **What problems is Rossum solving and how is that benefiting you?** we are able to have less heads because we now have this system that does alot of the work for us ### 46. Easy implementation **Rating:** 4.0/5.0 stars **Reviewed by:** Taylor P. | Transaction Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2025 **What do you like best about Rossum?** Rossum is user friendly, straightforward to use and works well for our business **What do you dislike about Rossum?** Sometimes there can be a lag, however only experienced in the test environment **What problems is Rossum solving and how is that benefiting you?** Everything is in one place, vendors are able to create their own PO. Vendor and business communication improved ### 47. Great Product, Great People **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2025 **What do you like best about Rossum?** The OCR engine is crazy good! I think the extraction and features on this product are very well implemented and especially the people working on this project, they are professionals and always very friendly. **What do you dislike about Rossum?** I don't have a downside about it, of course I haven't tested everything there is to it, but for now, I'm more than satisfied with the solution. :) **What problems is Rossum solving and how is that benefiting you?** OCR improvement, the recognition is very good, and this is helping us a lot. And its also fast when processing, time efficiency is great. ### 48. Great product and very easy to use with insane capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Stefan Eduard H. | Senior Cloud Support Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2025 **What do you like best about Rossum?** AI technologies which help me a lot in my daily work routine. **What do you dislike about Rossum?** There nothing I could dislike about Rossum. The software is easy to use and support is very helpful if assistance is needed. **What problems is Rossum solving and how is that benefiting you?** Optical Character recognition is very precise and it`s based on AI technology. ### 49. Fast and accurate document processing **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2025 **What do you like best about Rossum?** Rossum’s AI automates data extraction efficiently, reducing manual work. It’s user-friendly and integrates well with workflows. **What do you dislike about Rossum?** Some features need fine-tuning, and customization has a learning curve. **What problems is Rossum solving and how is that benefiting you?** Rossum automates data extraction, reducing manual work and improving workflow efficiency ### 50. Rossum AI: Enhancing Document Processing Efficiency and Accuracy **Rating:** 5.0/5.0 stars **Reviewed by:** Artjoms R. | Digital Project Specialist Americas, Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2024 **What do you like best about Rossum?** Collaboration with Rossum AI has significantly elevated our document processing capabilities. Their advanced AI-driven solution has streamlined data extraction, delivering marked improvements in both accuracy and efficiency. The implementation was seamless, with outstanding support from their highly responsive and professional team throughout the process. **What do you dislike about Rossum?** I have no dislikes about Rossum. The platform has consistently met our expectations. **What problems is Rossum solving and how is that benefiting you?** Document processing using IDP OCR ## Rossum Discussions - [What is intelligent document processing?](https://www.g2.com/discussions/what-is-intelligent-document-processing) - [How much does Rossum AI cost?](https://www.g2.com/discussions/how-much-does-rossum-ai-cost) - [What does Rossum do?](https://www.g2.com/discussions/what-does-rossum-do) - [How do I do this thing?](https://www.g2.com/discussions/50724-how-do-i-do-this-thing) - 1 upvote - [Have you came across a cheaper option for similar quality of work?](https://www.g2.com/discussions/28118-have-you-came-across-a-cheaper-option-for-similar-quality-of-work) - [View Rossum pricing details and edition comparison](https://www.g2.com/products/rossum/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+03%3A56%3A10+-0500&secure%5Bsession_id%5D=cbc2acc0-0a64-4886-9d74-696f8c89fb9f&secure%5Btoken%5D=146847ea9a68cffc9f111f276df6bce9cdca9c47a8c1106eae69c36047c3cbcb&format=llm_user) ## Rossum Integrations - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - [ngrok](https://www.g2.com/products/ngrok/reviews) - [PHC GO](https://www.g2.com/products/phc-go/reviews) - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) ## Rossum Features **Operating System** - PC Operating System - Mac Operating System - Linux Operating System **Document Processing** - File Type - Data Extraction - Mobile Capability - Intelligent Processing - Image Enhancement **Data Capture** - Multi-format Support - OCR Capabilities **Platform Additional Functionality** - Integration - File Conversion - Windows and Mac **Data Extraction** - Entity Recognition - Text Classification **Data Validation** - Accuracy Checking **Agentic AI - OCR** - Autonomous Task Execution **Workflow Automation** - Batch Processing - Process Integration **Document Management** - Search Functionality - Version Control **Machine Learning** - Custom Model Training **Natural Language Processing** - Sentiment Analysis **Semantic Analysis** - Contextual Understanding **Data Integration** - API Support **Security** - Compliance Standards - Data Encryption ## Top Rossum Alternatives - [Nanonets](https://www.g2.com/products/nanonets/reviews) - 4.7/5.0 (94 reviews) - [Amazon Textract](https://www.g2.com/products/amazon-textract/reviews) - 4.3/5.0 (26 reviews) - [Docparser](https://www.g2.com/products/docparser/reviews) - 4.6/5.0 (52 reviews)