# ProcureDesk Reviews **Vendor:** ProcureDesk **Category:** [Purchasing Software](https://www.g2.com/categories/purchasing-software) **Average Rating:** 4.4/5.0 **Total Reviews:** 41 ## About ProcureDesk ProcureDesk is a type of financial workflow automation solution designed to help small to medium-sized enterprises streamline their purchasing and accounts payable (AP) processes. In today’s fast-paced business environment, organizations face the challenge of managing complex financial transactions while maintaining efficiency. ProcureDesk addresses these challenges by providing a comprehensive platform that simplifies procurement and AP tasks, allowing businesses to focus on their core operations. Targeted primarily at small to medium-sized businesses, ProcureDesk caters to organizations that often struggle with manual processes, such as spreadsheets and cumbersome approval workflows. The solution is particularly beneficial for finance teams looking to enhance their operational efficiency and reduce the time spent on administrative tasks. By automating key financial workflows, ProcureDesk empowers users to manage their purchasing and invoicing processes with greater ease and accuracy. One of the standout features of ProcureDesk is its rapid purchase approval system, which enables organizations to streamline their procurement process significantly. This feature allows for quick and efficient purchase order approvals, reducing bottlenecks that often occur in traditional workflows. Additionally, the automated invoice matching capability ensures timely and accurate payments, minimizing the need for manual follow-ups and enhancing overall operational efficiency. Integration with major accounting systems further enhances the user experience, providing a unified financial workflow that eliminates data silos and promotes collaboration across departments. ProcureDesk also offers robust budget management tools that help businesses maintain control over their spending. By providing insights into spending patterns, the platform enhances financial transparency and oversight, enabling organizations to make informed decisions. The automated three-way matching feature, which reconciles purchase orders, invoices, and receipts, not only improves accuracy but also helps reduce the risk of fraud. The user-friendly interface of ProcureDesk ensures that even those with limited technical expertise can navigate the system effectively, addressing common pain points in procurement and accounts payable. Overall, ProcureDesk adds significant value by reducing human error, saving time, and improving cash flow management. By automating manual processes, businesses can enhance their operational efficiency and foster better relationships with vendors through timely payments and clear communication. This comprehensive solution stands out in its category by providing a seamless and integrated approach to financial workflows, making it an essential tool for small to medium-sized enterprises looking to optimize their procurement and accounts payable processes. ## ProcureDesk Pros & Cons **What users like:** - Users rave about the **ease of use** of ProcureDesk, highlighting its user-friendly interface and streamlined purchasing process. (15 reviews) - Users highlight the **responsive customer support** from ProcureDesk, ensuring a smooth experience and ongoing system improvements. (11 reviews) - Users appreciate the **intuitive interface** of ProcureDesk, enhancing ease of use and efficiency in procurement processes. (9 reviews) - Users find the **approval process seamless** with ProcureDesk, enhancing efficiency and reducing manual follow-ups. (8 reviews) - Users praise the **seamless integrations** of ProcureDesk, enhancing efficiency across multiple entities in one system. (8 reviews) - Users value the **procurement efficiency** of ProcureDesk, particularly its automated approvals and seamless integrations. (8 reviews) - User Interface (7 reviews) - Users value the **automation features** of ProcureDesk, which significantly enhance efficiency and streamline the purchasing process. (6 reviews) - Easy Integrations (6 reviews) - Efficiency (6 reviews) **What users dislike:** - Users experience a **significant learning curve** that makes using ProcureDesk challenging, especially for infrequent users. (5 reviews) - Users experience **inaccurate vendor data** and integration failures in ProcureDesk, affecting their procurement efficiency. (5 reviews) - Users report encountering **update issues** and bugs in ProcureDesk that hinder user experience and efficiency. (4 reviews) - Users often experience **delays** in processing and fixes, resulting in significant lost time and frustration. (3 reviews) - Users experience **insufficient details** in ProcureDesk, affecting usability and hindering effective feature utilization. (3 reviews) - Integration Issues (3 reviews) - Users express frustration over the **missing features** in ProcureDesk, which hinder functionality and efficiency in budget management. (3 reviews) - Users struggle with the **poor interface design** of ProcureDesk, finding it complicated and unintuitive to use. (3 reviews) - Users face **setup difficulties** with ProcureDesk, finding the interface unintuitive and reports overly complicated. (3 reviews) - Bug Issues (2 reviews) ## ProcureDesk Reviews ### 1. Saves Us 4 Hours a Week with Seamless QBO Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Kent R. | Chief Financial Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about ProcureDesk?** ProcureDesk is saving us around four hours each week thanks to its smooth, clean integration with QBO. On top of that, we now have much better front-end visibility and stronger control over the overall process. The AI Chatbot also works very well from a help desk perspective, which has been a genuinely nice added benefit. Finally, the onboarding process was thorough, detailed, and truly helpful. **What do you dislike about ProcureDesk?** To be honest, I’m quite satisfied with most aspects of ProcureDesk. The only issue we’ve run into was a performance problem that took a bit of time to get resolved, but overall my experience has been positive. **What problems is ProcureDesk solving and how is that benefiting you?** ProcureDesk is helping us in a few key ways. First, it has virtually eliminated the manual entry of invoices. Second, we now have better control of our spend. Third, because there’s less paper involved, invoices no longer get lost. **Official Response from Anubhav Singh:** > Thank you for the feedback, Kent! ### 2. Simple, Clear Interface That’s Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah P. | accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about ProcureDesk?** I like how easy it is to use. The interface feels simple, clear, and straightforward, which makes everything easy to navigate. **What do you dislike about ProcureDesk?** It doesn’t have a reminder to notify users to complete receiving, and there’s no clear way to tell when a supplier is missing bank information. Because of that, their invoices can be easily overlooked, and it’s easy to forget to process the payment. **What problems is ProcureDesk solving and how is that benefiting you?** Procurement, invoicing, and payment are all in one place, and the approval flow is straightforward and well organized, it helps reduce manual work and error. **Official Response from Anubhav Singh:** > Hi Sarah, Thank you for the kind feedback. We love that you find the platform simple, clear, and straightforward. 1. System sends an automatic receipt reminder to the users if they haven't confirmed delivery of items by the time the invoice is entered, and there's also a way to send receipt reminders to the users in bulk. Check this guide - https://help.procuredesk.com/en/articles/9392048-how-to-send-mass-receipt-reminders 2. We are working on a vendor communication feature that will allow you to communicate with the suppliers from ProcureDesk itself. ### 3. Invoice Scanning and Automation That Streamlines Daily Accounting **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah B. | Accounts Payable, Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about ProcureDesk?** I love the scanning of multiple invoices from one email; the automation, the integration with POs, receipts, backup and streamlining the processes in the daily accounting process. **What do you dislike about ProcureDesk?** I dislike the inability to stay in a vendors record without going back and having to search again. It would save a lot of time if there were a vendor isolation tool to allow working with only that vendor. **What problems is ProcureDesk solving and how is that benefiting you?** ProcureDesk saves me time by scanning and reading invoices. I don't have to do the tedious entering data part. Likewise when the account is defaulted, I don't have to remember or research the account used. It also saves time by making it easy to match and batch payments. **Official Response from Anubhav Singh:** > Thank you for the feedback, Sarah. Regarding your concern, if you open a supplier's profile and click on the Spend Tab, you will see the Orders and Invoices for that supplier only and can work on that list only. Happy to connect and discuss if you prefer. ### 4. Intuitive UI and Fast Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.) **Reviewed Date:** March 16, 2026 **What do you like best about ProcureDesk?** The user interface is intuitive and easy to use. Support responses to sync errors are quick and resolved within a day or two. Overall, very happy with the product. Works as intended. **What do you dislike about ProcureDesk?** We had an issue during integration where vendor information was overwritten. No other issues since other than the occasional sync error. Suggest backing up/exporting all information prior to integration to be safe. **What problems is ProcureDesk solving and how is that benefiting you?** ProcureDesk allows our company employees to place purchase orders at varying approval tiers, communicate with supervisors via comments in the PO itself who can then approve/reject those orders, and then integrates them over to our QuickBooks Online for our accounting team to review and process. It also sends orders directly out to our suppliers and team via automated email. Approval tiers and user access is easily managed within ProcureDesk, without the need to give access to QuickBooks. We utilize classes and departments that allow for easier record keeping. We are also using the Amazon punchout catalog function that connects with our Amazon and has become extremely convenient for employees across different facilities and departments to place Amazon orders, and has positively changed how we do business. **Official Response from Anubhav Singh:** > Hi There! Thank you for your kind feedback. ### 5. Scales Well Across Companies, but User Setup Feels Redundant and UI Needs Work **Rating:** 2.5/5.0 stars **Reviewed by:** Celia J. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2026 **What do you like best about ProcureDesk?** It scales well for multiple companies under one umbrella. **What do you dislike about ProcureDesk?** I find the interface not very user friendly. I feel that there is a lot of redundant cells that need be updated when setting up a user account. I would like to see more static filter options **What problems is ProcureDesk solving and how is that benefiting you?** It is helping with getting invoice data from the property level to the corporate level. **Official Response from Anubhav Singh:** > Thank you for the feedback, Celia! ### 6. Intuitive Budget Reports and Receipt Uploads Made Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Hannah M. | Event Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2026 **What do you like best about ProcureDesk?** It’s very intuitive when it comes to retrieving budget reports, splitting reports, and uploading receipts. **What do you dislike about ProcureDesk?** Sometimes the vendors don't get transferred into the correct fields and need to be filled out manually. **What problems is ProcureDesk solving and how is that benefiting you?** Live budget reporting which is so helpful to be able to see how much money each department has! **Official Response from Anubhav Singh:** > Thank you for your feedback, Hannah! Please feel free to reach out to our Support at support@procuredesk.com on the vendor issue so we can look into this for you. ### 7. Makes Uploading PO's Really Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Amy C. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2026 **What do you like best about ProcureDesk?** It makes uploading po's really simple and approving invoices easy **What do you dislike about ProcureDesk?** it is really case sensitive so it will reject uploads fi the words dont perfectly match **What problems is ProcureDesk solving and how is that benefiting you?** it helps me get my accounting department invoices easily **Official Response from Anubhav Singh:** > Thanks, Amy! ### 8. Great tool with excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin S. | Finance Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2025 **What do you like best about ProcureDesk?** ProcureDesk gives finance eyes and ears over the procurement process. Implementation is simple and the ease of integration between ERP and ProcureDesk along with all the punchout catalogs that are available to add make ProcureDesk an easy answer to a complex problem. The ease of creating customized workflows and roles allows the tool to grow with your company. Approving invoices and purchase orders has never been easier and I've never had an end user complain about either or ProcureDesk being too difficult. Lastly, there's never been a time where I wasn't able to receive support from the team, and they've always been responsive to finding creative solutions if needed. **What do you dislike about ProcureDesk?** The only complaint I've ever received about ProcureDesk is that end users would like to see more shipment tacking capabilities. I'd like to see the tool further expand to include more contract management capabilities that would allow the legal team to adopt the same tool. **What problems is ProcureDesk solving and how is that benefiting you?** ProcureDesk is automating a very manual process. This is allowing finance to have more accurate and up to date data for budgeting purposes. This tool is also speeding up approvals of invoices and orders and decreasing time spent manually creating purchase orders. **Official Response from Anubhav Singh:** > Thank you for your feedback, Ben :) We are exploring options to make the tracking even better. ### 9. Easy to Use Once Fully Trained **Rating:** 5.0/5.0 stars **Reviewed by:** Margaret H. | Accounts Payable Clerk, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2026 **What do you like best about ProcureDesk?** It is easy to use once you are fully trained **What do you dislike about ProcureDesk?** we do not have step by steps instructions. **What problems is ProcureDesk solving and how is that benefiting you?** Emailing the invoices saves time **Official Response from Anubhav Singh:** > Thank you for the feedback, Margaret. You can access the Support Guides here - https://help.procuredesk.com/en ### 10. Easier than any other platform I have used **Rating:** 4.5/5.0 stars **Reviewed by:** Victoria L. | Account Payable Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2025 **What do you like best about ProcureDesk?** I like how everything is on one page. You can see everything without having to wait for another page to load or you open. **What do you dislike about ProcureDesk?** The only thing I can say that I do not like about it is not seeing the vendor ID on the screen. You can only see the vendor name. **What problems is ProcureDesk solving and how is that benefiting you?** It alerts to duplicate invoices. It also does not sync to our other system if there is an error. We can fix the problem before it syncs instead of having to fix on the end of the process. **Official Response from Anubhav Singh:** > Thank you for sharing your feedback, Victoria. We may have a way to show the Vendor ID. I will reach out to you. ### 11. Great Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Bronte C. | Financial Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2025 **What do you like best about ProcureDesk?** ProcureDesk has been amazing at answering questions and making sure we understand the system. The system takes a little bit of understanding but with our weekly cadence calls we have grasped a better understanding on how each part of the system works. The ProcureDesk team is eager to grow and develop a robust system prepared to grow with our company. They have been working with us and the other systems to create a seamless integration **What do you dislike about ProcureDesk?** There are lots of little quirks in the system but as you work with the team they make it easier to understand. We have a bit of a learning curve as our team operates a little differently than most but they are willing to work with us to make the system work for us. **What problems is ProcureDesk solving and how is that benefiting you?** The biggest problem ProcureDesk has helped us eliminate is Budgeting and being able to have a central place to review the budget. Our teams now have a place to see what has been spent and the details of it to ensure they stay within their budget. **Official Response from Anubhav Singh:** > Thank you for sharing your thoughts, Bronte. Happy to work with you and ensure you get to your goals with ProcureDesk :) ### 12. Intuitive, Efficient, and Supportive—Needs More Features for Receiving Orders **Rating:** 5.0/5.0 stars **Reviewed by:** Michael J. | Chief Financial Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about ProcureDesk?** 1. It is very intuitive to use, 2. significantly improves accounts payable efficiency, 3. Has an easy to use mobile application 4. Integrates easily with Quickbooks 5. Is customizable 6. Has excellent customer support 7. Notifies users when they have issues pending **What do you dislike about ProcureDesk?** I would love for them to mirror their AP capabilities with receiving orders and creating billing. It's the same technology just modified. **What problems is ProcureDesk solving and how is that benefiting you?** Speeds up data entry and review process, communicates instantly to group project proposals and estimates for review to speed up procurement and approval process with justification/documentation. **Official Response from Anubhav Singh:** > Thank you for the kind feedback, Michael. We will reach out to you to understand more about the order and billing requirements. ### 13. Simple PO and Invoice Management with Helpful Request Tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2025 **What do you like best about ProcureDesk?** Ease of submitting requests and tracking approvals on POs and invoices **What do you dislike about ProcureDesk?** Would like the ability to adjust more things especially outgoing to Suppliers. Would like to be able to fully customize the emails and PO/invoice templates. **What problems is ProcureDesk solving and how is that benefiting you?** Tracking approvals for orders and invoices. Now I don't have to track down emails and don't need to be copied on every purchase request because they can make the request themselves. **Official Response from Anubhav Singh:** > Thank you for taking the time to leave your feedback. We'll pass it on. We are glad ProcureDesk has made things easier for you. ### 14. Effortless Uploading Makes Workflow a Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** LD Shadowcat v. | Transport manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 31, 2025 **What do you like best about ProcureDesk?** ease of uploading invoices, making orders **What do you dislike about ProcureDesk?** numerous approval emails, one email would be enough **What problems is ProcureDesk solving and how is that benefiting you?** No problems yet **Official Response from Anubhav Singh:** > Thank you for sharing the feedback. You can disable the email notification for individual approval requests. Please reach out to support. ### 15. User-Friendly System That Streamlines Approvals **Rating:** 4.0/5.0 stars **Reviewed by:** Gabrielle C. | Procurement Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about ProcureDesk?** User-friendly system that saves time on approvals **What do you dislike about ProcureDesk?** There’s a learning curve for users who don’t use it regularly. I have also had issues with syncing to QBO. **What problems is ProcureDesk solving and how is that benefiting you?** It’s making our purchasing process more transparent and easier to manage. **Official Response from Anubhav Singh:** > Thank you for your feedback, Gaby. ### 16. Easy to Use, Modern AI Tools, and Great Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2026 **What do you like best about ProcureDesk?** It is very easy to use and has modern day tools such as AI. The customer service is also very good **What do you dislike about ProcureDesk?** Some integration aspects require a third party **What problems is ProcureDesk solving and how is that benefiting you?** The previous request to pay system was sub standard **Official Response from Anubhav Singh:** > Thank you for sharing your thoughts :) ### 17. Automation, Flexibility, and Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Nicholas D. | Accounts Payable, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2025 **What do you like best about ProcureDesk?** The speed at which I am able to process invoices is unprecedented. Not only can it link to my inbox to draft invoices, but I can edit multiple lines of account coding at once. The approval process for managers is also a breeze. Customer services is also excellent! I usually have any issues resolved the same day I bring them up to the support team. The set up and integration with our other finance system was extremely quick with minimum roadblocks. I use ProcureDesk every day, and I would not go back to the old system we used to have. **What do you dislike about ProcureDesk?** Honestly, nothing comes to mind when I think of things that need to be improved. Anything that I had an issue with was corrected during their latest update. **What problems is ProcureDesk solving and how is that benefiting you?** It is solving the large quantity of invoices we get in daily. I manage all the invoices for 10 different locations, and without the automation I would be behind on all my work. **Official Response from Anubhav Singh:** > Thank you for taking the time to share your experience, Nicholas :) ### 18. Use of ProcureDesk **Rating:** 4.0/5.0 stars **Reviewed by:** Nicole N. | Business Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2025 **What do you like best about ProcureDesk?** One of the things I like best about ProcureDesk is its user friendly interface, which makes it easy to create, approve and track purchase orders. The system is customizable, allowing us to tailor workflows to our specific needs, ensuring efficiency and compliance with our purchasing policies. Most helpful aspect is the automated approvals save time and reduce manual follow-ups, making the entire purchasing process more efficient. Additionally, the integration with our accounting software is wonderful! I think the biggest upside to ProcureDesk is the control and transparency it brings to procurement. It helps reduce errors and improves budget management. The reporting structure enables better decision making. The punchout catalogs are probably the best feature in my opinion. **What do you dislike about ProcureDesk?** One thing I dislike about ProcureDesk is the user interface. It can sometimes feel unintuitive when setting up custom workflows. The least helpful aspect is the occasional lag in system responsiveness. One downside of ProcureDesk is the learning curve for new user, especially since the new Ui rolled out. We had to set up an entirely new training. It takes time to fullly understand how to optimize the systems features. **What problems is ProcureDesk solving and how is that benefiting you?** ProcureDesk helps us ensure all items of orders have been fulfilled by using the receipts function. This helps us to properly track and inventory what has been delivered versus what we are still waiting on to be shipped and/or delivered. **Official Response from Anubhav Singh:** > Hi Nicole, Thank you for sharing your detailed thoughts. It keeps us motivated. I understand the frustration with system lags and the learning curve for new users. We will share the feedback with the team and I hope your experience will improve with time. ### 19. Exceptional Support and Expertise **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Philanthropy | Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2025 **What do you like best about ProcureDesk?** Our support Anubhav, is very responsive and knowledgeable about the product. Pretty user-friendly. **What do you dislike about ProcureDesk?** System limitations on budget, not being able to sort by project and imported budgets not adding budget owners. Also it seems like the personalization that was done for our organization limits the effective utilization of other features. **What problems is ProcureDesk solving and how is that benefiting you?** It supports single source of managing purchases and approval workflows. Reducing time of staff with automated processes. **Official Response from Anubhav Singh:** > Thank you for taking the time to share your feedback! ### 20. Sleek Design and Effortlessly Easy to Use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about ProcureDesk?** It has a very sleek design and is easy to use **What do you dislike about ProcureDesk?** Fixes sometimes take very long costing us a lot of lost time. **What problems is ProcureDesk solving and how is that benefiting you?** An inefficient procurement process **Official Response from Anubhav Singh:** > Thank you for sharing your thoughts! ### 21. Global Total Rewards & AP Specialist **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew B. | Global Total Rewards & AP Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2025 **What do you like best about ProcureDesk?** The tops things about ProcureDesk are ease of use, customer support, and adaptability of the platform. I do not have an accounting background, but I was able to easily use this platform. This allowed me to research similar invoices and appropriately code invoices with ease. **What do you dislike about ProcureDesk?** Since it is a newer product, there are some bugs or slower process flows that need to be evaluated. However, the team at ProcureDesk is always willing to help and constantly asks for feedback. Many of the ideas that I ask for improvement are implemented quickly. **What problems is ProcureDesk solving and how is that benefiting you?** ProcureDesk helps by automating a lot of the functions required for AP. It will automatically upload invoices from emails into the system to allow for easy review and approval. **Official Response from Anubhav Singh:** > Hi Andrew, Thank you for taking the time to share your thoughts. We are working towards making the system 100% bug free. Stay tuned :) ### 22. Invoice Reconciliation is a Breeze **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2025 **What do you like best about ProcureDesk?** I like how simple it is to reconcile invoices to received orders. I like how easy it is to tell when there's a problem, and to fix it is most of the time easy and straight forward. I also like how easy it was to integrate several different entities into one system. Customer support is always quick and thorough. **What do you dislike about ProcureDesk?** I wish the line items were easier to input. In other systems I've used, you've been able to type right into text boxes on the PO screen and you don't need to open up another window. Opening up a new window for every line item gets annoying and time consuming when you have a 20-30 line item PO. I know you have the "edit multiple lines" button, but a lot of times the lines can be very different. **What problems is ProcureDesk solving and how is that benefiting you?** Matching up invoices to received POs. It used to be a manual process that took someone on our teams hours a day to do. Now it is done automatically saving time and money. **Official Response from Anubhav Singh:** > Hi There, Thank you for sharing your thoughts. We will share your feedback with the team regarding the ability to edit line items without having to click edit. ### 23. “ProcureDesk:An easy and efficient Solution for payable and procurement process **Rating:** 4.5/5.0 stars **Reviewed by:** Ijaz A. | Financial Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2025 **What do you like best about ProcureDesk?** ProcureDesk is a powerful platform which make the procurement and payable process easy to handle and smoothen the process. I personally used it with Microsoft Business Central, and the amazing part was the smooth integration. It’s easy to track the and controll all the POs and invoices processed through ProcureDesk. Its user friendly interface, responsive support from their staff further enhance its value. It’s very reliable and efficient tool. **What do you dislike about ProcureDesk?** I have encountered one issue, the occasional sync issue which some time caused delay in processing. But hats off to the support staff, they are very active, I would very professional in their dealing as well. All the solutions have been provided quickly **What problems is ProcureDesk solving and how is that benefiting you?** The purchase order raising was on the finance department job but with the ProcureDesk this task was seamlessly shifted to non finance department and they do not face issues due to the user friendly interface and seamless integration. The approval flows, automation of generation and sending emails to the suppliers is a very efficient and time saving step. We have better control over the process and very helpful reports can be generated to have better analysis and have better visibility **Official Response from Anubhav Singh:** > Thank you for your kind words, Ijaz :) ### 24. ProcureDesk is awesome for anykind of business specially the project based. **Rating:** 5.0/5.0 stars **Reviewed by:** Yasar Q. | Director of Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2025 **What do you like best about ProcureDesk?** Having track of all PO linked with Projects and allocated budgets. The team is responsive and support all the way. They even are open to modify and new development in software if it is helpful across the board. **What do you dislike about ProcureDesk?** not any that I can remember at the moment **What problems is ProcureDesk solving and how is that benefiting you?** Keeping track of all invoices linked to PO. creating Bills in Quick books. Recording all Indvidual level expenses through Credit Cards. **Official Response from Anubhav Singh:** > Thank you for the kind words, Yasar :) ### 25. Easiest PROCUREMENT system around! **Rating:** 5.0/5.0 stars **Reviewed by:** Patricia W. | Administrative Assistant to the Business Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2025 **What do you like best about ProcureDesk?** Ease of operation, ability to check status of orders, great system of checks and balances. The integration to our accounting software makes things seamless and smooth. Customer support is always available, clear, and consise. I use ProcureDesk every day, all day long. I'd be lost without it. **What do you dislike about ProcureDesk?** Not very many downsides. With the new update, my only issue is that the assist chat bubble blocks my arrow for the next page. Not a very big deal. **What problems is ProcureDesk solving and how is that benefiting you?** No more missed invoices or past due invoices! **Official Response from Anubhav Singh:** > Thank you for the kind words, Patricia. The chat bubble will be moved to a better spot very soon :) ### 26. PD smooth line our purchase ordering and invoicing process and improved productivity and efficiency **Rating:** 4.0/5.0 stars **Reviewed by:** Rasadari R. | Accounts Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2025 **What do you like best about ProcureDesk?** Able to easily identify invoices relevant to the purchase order. Able to check the order status with the back order. **What do you dislike about ProcureDesk?** I find difficult with PD reporting, quite complicated reports available. Not user friendly **What problems is ProcureDesk solving and how is that benefiting you?** PD order tracking is the best solution we found. Because of the online approval process, we were able to go paper less invoice & ordering process **Official Response from Anubhav Singh:** > Hi Rasadari, Thank you for sharing your thoughts. We will share the feedback with our team regarding reports. We may reach out to you if further clarification is required. ### 27. Good experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2025 **What do you like best about ProcureDesk?** I like having access to chat with the support team. **What do you dislike about ProcureDesk?** Sometimes I have issues with syncing invoices. **What problems is ProcureDesk solving and how is that benefiting you?** Approving orders **Official Response from Anubhav Singh:** > Hi there, Thank you for sharing your feedback. Feel free to reachout to us so we can review the sync errors and fix them. ### 28. chat room help how to do PO request **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2025 **What do you like best about ProcureDesk?** videos explaining more and being able to get help. **What do you dislike about ProcureDesk?** maybe some of the words for example the term receipts meaning we got the shipment can be confusing. **What problems is ProcureDesk solving and how is that benefiting you?** making it easy to do orderings and tracking. **Official Response from Anubhav Singh:** > Thank you for the feedback :) ### 29. User-friendly, responsive customer service! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2025 **What do you like best about ProcureDesk?** The user interface is easy, clear instructions, and adaptable to multiple departments. **What do you dislike about ProcureDesk?** I have not found anything I dislike, though have only been using for a few weeks so far. **What problems is ProcureDesk solving and how is that benefiting you?** Efficient stock ordering, inter-departmental communication for approvals, archiving and record maintenance. **Official Response from Anubhav Singh:** > Thanks a lot for sharing your thoughts. Keeps us motivated :) ### 30. Quick and Painless **Rating:** 5.0/5.0 stars **Reviewed by:** Carol L. | Laboratory Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2025 **What do you like best about ProcureDesk?** Not having the paper pushing is amazing, it is so simple to navigate and makes my job so much easier and more efficient **What do you dislike about ProcureDesk?** Not getting reminders that an order didn't go through would be very helpful **What problems is ProcureDesk solving and how is that benefiting you?** Not having to keep up with physical paperwork is very helpful, eliminates a lot of back and forth between myself and the approvers. **Official Response from Anubhav Singh:** > Hi Carol, Thank you for sharing your thoughts, and feedback regarding the failed order. I will ensure to share it with the team. ### 31. Procure Desk functionality **Rating:** 4.0/5.0 stars **Reviewed by:** Timothy L. | VP Manufacturing and Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2025 **What do you like best about ProcureDesk?** Ease of approving from e-mail links and reminders for missed approvals **What do you dislike about ProcureDesk?** Limited information provided in descriptor fields **What problems is ProcureDesk solving and how is that benefiting you?** Better platform than QuickBooks. Has better functionality. **Official Response from Anubhav Singh:** > Hi Timothy, Thank you for sharing your thoughts. We will reach out to you regarding the description field. ### 32. Useful program **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.) **Reviewed Date:** March 11, 2025 **What do you like best about ProcureDesk?** It is a very useful program but there are things to change **What do you dislike about ProcureDesk?** Entry is inefficient. We need to be able to have templates for invoices. I have some that have 15 lines, just for departments, and I have to add lines every time. Too many screens to go to enter an invoice. **What problems is ProcureDesk solving and how is that benefiting you?** Clarity and correctness of classing costs **Official Response from Anubhav Singh:** > Hi There, Thank you for taking the time to share your thoughts. Since we don't see your details, I'd recommend that you contact us regarding any issues you are facing in entering the invoices so we can help you with that. ### 33. Procuredesk is very easy to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2025 **What do you like best about ProcureDesk?** It helps to identify duplicate invoices and matching up the PO to the invoice is very beneficial in finding discrepancies. **What do you dislike about ProcureDesk?** It does not always read the quotes and invoices correctly for certain vendors. Sometimes it round the prices off when they shouldn't be rounded. **What problems is ProcureDesk solving and how is that benefiting you?** It save time on entering invoices to Quickbooks **Official Response from Anubhav Singh:** > Hi There, Thank you for sharing your thoughts. The quote's format could vary for each supplier and the OCR technology may not work 100% correctly. We are, however, working to make it better with time. ### 34. Simple, user friendly and intuitive application. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2025 **What do you like best about ProcureDesk?** The system supports PO and Non-PO invoices and the flexibility to customize the approval workflow. **What do you dislike about ProcureDesk?** Lack of real time customer service support. Wait time for ticket submission can take up to 30 minutes, which is generally the response time. **What problems is ProcureDesk solving and how is that benefiting you?** AP automation! **Official Response from Anubhav Singh:** > Hi There, Thank you for sharing your thoughts. We strive to provide efficient support however if there's something urgent that needs attention, please feel free to copy your CSM in your communication to the support team and let the team know that it's urgent. ### 35. Basic features **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2025 **What do you like best about ProcureDesk?** Budgeting and project tracking, related to each PO **What do you dislike about ProcureDesk?** Integration fails, cannot merge suppliers, by passing budgeting while creating PO **What problems is ProcureDesk solving and how is that benefiting you?** It can generate PO and sent it to supplier but we had some PO issue as well and supplier has not received our order: Feb 2025 **Official Response from Anubhav Singh:** > Hi There, Thank you for sharing your thoughts. Since we can't tell who you are, I'd recommend that you reach out to us regarding any integration issues. We will share the other feedback with the team. ### 36. It helps keep track of all expenses. **Rating:** 5.0/5.0 stars **Reviewed by:** Irma T. | Jr. Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2025 **What do you like best about ProcureDesk?** The most helpful is that it synchronizes to the other systems we use. **What do you dislike about ProcureDesk?** When a PO is canceled I can't really get rid of it. **What problems is ProcureDesk solving and how is that benefiting you?** The problem ProcureDesk solves is that it help us stay organize internally with our expenses. **Official Response from Anubhav Singh:** > Hi Irma, Thank you for sharing your thoughts. We will share the feedback with our team regarding canceled POs. ### 37. Great procurement system **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2025 **What do you like best about ProcureDesk?** The team behind procuredesk is the best! They are quick to answer any question no matter how small. Procuredesk was easy to implement for our company and it is simple to manage all the features. The email PDF invoice picker is amazing!!! **What do you dislike about ProcureDesk?** The set up was a lot at first. There are some bugs when updating happens. **What problems is ProcureDesk solving and how is that benefiting you?** It completely changed the game with invoicing. No invoices getting behind and no remittances getting forgotten. **Official Response from Anubhav Singh:** > Hi There, Thank you for sharing your thoughts. We are working towards getting bug-free :) ### 38. Relatively Pleasant System **Rating:** 4.0/5.0 stars **Reviewed by:** Luna M. | Clerical Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2024 **What do you like best about ProcureDesk?** User-friendly interface and real-time reporting **What do you dislike about ProcureDesk?** Occasional lag/system glitches and learning curve for new users **What problems is ProcureDesk solving and how is that benefiting you?** ProcureDesk has addressed a few challenges in procurement processes, such as the manual purchase request and approval process and supplier management issues, making it a valuable addition to our workflow. **Official Response from Anubhav Singh:** > Thank you for taking the time to share your feedback, Luna. We are continuously working to make our product more stable. However, if you come across any issues, please let us know at support@procuredesk.com. ### 39. ProcureDesk solves a need **Rating:** 3.5/5.0 stars **Reviewed by:** Scott H. | Network Administrator, Mental Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2023 **What do you like best about ProcureDesk?** I like the approval process. The ability to have anything over a certain dollar amount needing to have a secondary approval is a good thing. **What do you dislike about ProcureDesk?** When an order isn't approved in a timely fashion, the punchouts such as Walmart or Amazon may cancel the order due to delivery date or change of price. Then you need to put the order back in. This wastes time. I do not know what the solution could be but I wish there was one **What problems is ProcureDesk solving and how is that benefiting you?** Being mostly a user of procuredesk, the problem is solving the approval process for spending money within our company **Official Response from Anubhav Singh:** > Hi Scott, Thank you for taking the time to leave a review. We appreciate it. To your concern, Amazon usually cancels the order if it takes more than 7 days to get approved as they only hold it for a week. I hope that this information helps. Best, ProcureDesk Team ### 40. Easy to use product with great support team **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2022 **What do you like best about ProcureDesk?** The platform meets all of our needs for a procurement and approval workflow management platform. The streamlined presentation makes it very easy to train new users and makes for a great user experience. The support team behind the product is excellent and responds to questions/issues impressively quickly. **What do you dislike about ProcureDesk?** The expense management module is still a bit half-baked and not as good as other solutions. This is not a dealbreaker though as the main function of ProcureDesk is it's procurement and approval workflows. **What problems is ProcureDesk solving and how is that benefiting you?** ProcureDesk allows for a streamlined purchasing solution that has excellent approval controls and workflows. Prior to implementing ProcureDesk, we were handling approvals via email, which quickly became to much to manage. ### 41. Best software **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle. k. | Procurement Officer, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2019 **What do you like best about ProcureDesk?** Where by it is able to provide help in negotiating better deals with the service providers or the vendors. **What do you dislike about ProcureDesk?** The response from the customer support team take alot of time inorder of one to get a feedback. **Recommendations to others considering ProcureDesk:** best software because of the ability to accommodate relatively smaller institutions . **What problems is ProcureDesk solving and how is that benefiting you?** It has helped bting down the spending hence enjoying savings on automating the procurement process. **Official Response from Anubhav Singh:** > Hi Michelle, Thank you for your review. We have added to our Support team since 2019. If this is still a concern, please let us know. Best, ProcureDesk Team ## ProcureDesk Discussions - [What is ProcureDesk used for?](https://www.g2.com/discussions/what-is-procuredesk-used-for) - [View ProcureDesk pricing details and edition comparison](https://www.g2.com/products/procuredesk/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-04+05%3A53%3A46+-0500&secure%5Bsession_id%5D=d1ed7805-c745-4755-bbc4-27818b79b96f&secure%5Btoken%5D=e6e463ce56bff9aadf06f8e817d95ef05e339a686cd83e01ef44e714418bc07e&format=llm_user) ## ProcureDesk Integrations - [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Qbo](https://www.g2.com/products/qbo/reviews) - [QuickBooks Desktop Enterprise](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) ## ProcureDesk Features **Planning** - Processes - Contracts - Content - Requisition **Invoice Management** - Capture - Supplier Portal - Repository **Invoice Generation** - Templates - Digital Invoices - Recurring Invoices **Management** - Approval - Communication - Documents - Receipt of Goods **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Execution** - Sourcing - Purchasing - Invoicing **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance **Invoice Processing** - Approvals - Batch Processing - Consolidation - Match Invoices **Planning** - Processses - Contracts - Content - Requisition **Analytics** - Visibility - Performance - Spend **Analytics** - Due Dates - Benchmarking - KPIs **Analytics** - Due Dates - Cashflow - KPIs - Payment Tracking **Invoice Management** - Capture - Supplier Portal - Repository **Integration** - Accounting - Payment Integration - ERP **Integration** - Accounting - Payments - ERP - Account Sync **Supplier Management** - Evaluation - Selection **Agentic AI - Procure to Pay** - Multi-step Planning **Execution** - Sourcing - Purchasing - Invoicing **Agentic AI - Invoice Management** - Cross-system Integration - Adaptive Learning - Proactive Assistance **Invoice Processing** - Matching - Payments - Workflows - Tax Compliance - Submittal **Supplier Information** - Profiles - History **Analytics** - Visibility - Performance - Spend - Due Dates - KPIs **Integration** - Accounting - Payments - ERP - Procurement **Agentic AI - Purchasing** - Proactive Assistance - Decision Making **Risk** - Analysis - Identification - Scoring **Recovery** - Reporting **Audit** - Filters - Overpayments - Duplicates **Fraud** - Vendor Checks - Data Generation - Monitoring **Agentic AI - AP Automation** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top ProcureDesk Alternatives - [Procurify](https://www.g2.com/products/procurify/reviews) - 4.6/5.0 (365 reviews) - [Coupa](https://www.g2.com/products/coupa-software-coupa/reviews) - 4.2/5.0 (555 reviews) - [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews) - 4.5/5.0 (2,334 reviews)