# Modjo Reviews **Vendor:** Modjo **Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) **Average Rating:** 4.7/5.0 **Total Reviews:** 87 ## About Modjo Modjo is an AI sales workspace and conversation-based sales intelligence solution that helps sales teams capture, analyze, and act on customer interactions to improve sales execution and data accuracy. Modjo automatically captures customer conversations across calls, meetings, and emails, and transforms them into structured, actionable insights. By relying on real interaction data rather than manual reporting, Modjo provides sales teams with a clearer and more reliable view of what is actually happening in their deals, opportunity by opportunity. The platform is designed for B2B sales teams, including sales representatives, sales managers, and revenue operations teams. Modjo supports use cases across the entire sales cycle: meeting preparation, qualification, deal reviews, follow-ups, handovers between teams. Modjo reduces the time salespeople spend on reporting by automating low-value administrative tasks such as conversation summaries, CRM updates, follow-up drafts. This allows teams to focus more on customer engagement, deal strategy, and execution. Modjo integrates directly into existing sales tools and CRM systems, including HubSpot and Salesforce, ensuring adoption without requiring workflow changes. Modjo’s AI analyzes customer conversations to surface key elements such as risks, objections, stakeholder involvement, engagement signals, next steps. These insights help sales teams base decisions on factual data drawn from conversations rather than subjective notes or incomplete CRM fields. The platform includes ready-to-use AI agents designed to support common sales tasks such as meeting preparation, deal analysis, follow-ups, pipeline reviews, account handovers. These agents can also be customized to match a company’s sales methodology and processes. Today, more than 550 companies across Europe, including Doctolib, Bouygues Telecom, Pennylane, and Qonto, use Modjo to improve sales execution, increase data reliability, and support sales teams with conversation-based intelligence throughout the sales cycle. ## Modjo Pros & Cons **What users like:** - Users value the **AI summary feature** of Modjo, enhancing focus in meetings and streamlining customer interactions. (6 reviews) - Users appreciate the **ease of use** of Modjo, enjoying its friendly interface and seamless integration into their workflow. (6 reviews) - Users appreciate the **time-saving benefits** of Modjo, allowing them to focus on meetings instead of note-taking. (6 reviews) - Users value the **automation features** of Modjo, which significantly enhance efficiency and customer interaction management. (3 reviews) - Users love the **call recording feature** of Modjo, enhancing productivity with effortless transcripts and valuable insights. (3 reviews) - CRM Integration (3 reviews) - Daily Use (3 reviews) - Users praise the **great customer support** of Modjo, enhancing their experience with seamless assistance when needed. (2 reviews) - Easy Setup (2 reviews) - Users value the **team expertise and reactivity** of Modjo, enhancing productivity and collaboration during client meetings. (2 reviews) **What users dislike:** - Users find the **accuracy issues** in Modjo's email generation result in overly long and AI-like responses. (2 reviews) - Users suggest improvements in **branding, colors, and admin interface** for a more cohesive experience with Modjo. (1 reviews) - Users find the **AI limitations** of Modjo concerning, as it fails to suggest follow-ups and provides inaccurate summaries. (1 reviews) - Users feel the product is **expensive** , though they acknowledge its value aligns with pricing. (1 reviews) - Users find the **learning curve steep** due to overwhelming insights and frequent updates, requiring constant team adjustments. (1 reviews) - Limited Features (1 reviews) - Users find the **poor summarization** in Modjo leads to inaccuracies and missed follow-up suggestions. (1 reviews) - Users find the **time-consuming aspects** of Modjo, such as team enrollment and keeping up with updates, challenging. (1 reviews) ## Modjo Reviews ### 1. Modjo: Your Smart Assistant for Managing Meetings and Follow Ups **Rating:** 5.0/5.0 stars **Reviewed by:** Samira K. | Account Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Modjo?** What I like most about Modjo is the ability to keep a detailed record and tracking of both my meetings and those of the rest of the team. It helps me review conversations, identify areas for improvement, and continuously improve the quality and effectiveness of my future meetings **What do you dislike about Modjo?** Sometimes I can’t find a meeting in Modjo, although it’s usually due to my own mistake of not enabling the recording function before the meeting starts. I would appreciate a more visible or proactive reminder to activate this feature, so I don’t miss the opportunity to register and review those meetings later **What problems is Modjo solving and how is that benefiting you?** Modjo helps me keep track of and revisit meetings, which is especially valuable in my case because I handle a high volume of calls and conversations every day. It allows me to quickly check what topics were discussed and what key points were covered during each meeting. One of the biggest benefits for me is that it helps generate a first draft of commercial proposals or follow-up emails based on the meeting content. I can then manually refine and personalize them for each client, which saves me a significant amount of time and improves my productivity ### 2. Effortless Transcriptions, Excellent Email Summaries **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel Malvin J. | Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** February 04, 2026 **What do you like best about Modjo?** I use Modjo as a notetaker, transcript and feedback tool, follow-up email generator, summary tool, and as a way to get up to speed before a follow-up call. I really appreciate that it takes away the need to take any notes or memorize longer conversations. I find the follow-up emails great and really enjoy how Modjo summarizes key points without missing any important details. I also like that it can follow frameworks like MEDDPICC. Additionally, it integrates seamlessly into our Mail, VoIP tool, and CRM. **What do you dislike about Modjo?** Sometimes the emails it generates sound a bit too much like AI. They are very long, always use certain emojis, and the structure just gives an AI vibe. **What problems is Modjo solving and how is that benefiting you?** I use Modjo to take notes, generate follow-up emails, and summarize conversations, eliminating the need to memorize long discussions. It helps me stay updated and follows frameworks like MEDDPICC while capturing key points without missing details. ### 3. Effortless Integration, Impressive AI Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Teddy P. | Co-fondateur, Associé, Directeur commercial et marketing., Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Modjo?** I use Modjo every day to record all my deals, whether it's on Gmeet video calls, calls via Aircall or Hubspot, and emails via Gmail. I like to challenge the AI assistant to generate response and reformulation emails. I like being able to ask questions about entire deals and have access to all the channels used. I have integrated Modjo with Hubspot to request anything I want about ongoing deals without leaving Hubspot. I also appreciate the rating system for video calls or calls to guide my sales team, and the library of demos or case studies to help them. Everything is well centralized, which makes it easy to find information, and the AI allows us to quickly get answers to our requests. The ease of use of Modjo is remarkable, and the onboarding as well as the connection to my tools were incredibly easy. The AI is very efficient and I love using it. I also appreciate the relationship with the account managers. **What do you dislike about Modjo?** I have not yet found a limit. **What problems is Modjo solving and how is that benefiting you?** I find that Modjo makes it easier to search for information by centralizing everything, and the AI allows me to quickly get answers to my requests. ### 4. I can't do without it anymore! **Rating:** 5.0/5.0 stars **Reviewed by:** Charles T. | Team Lead Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Modjo?** The perfect tool to track and perform in customer relations! **What do you dislike about Modjo?** It is necessary to create the dark mode instead of only having the light mode. **What problems is Modjo solving and how is that benefiting you?** Taking notes during appointments is simple and effective. Searching through the customer relationship history is easy, allowing important information to be quickly retrieved. I also appreciate the detection of upsell/cross-sell opportunities, which is useful for better guiding interactions. Preparing for appointments is made easier, and email generation saves time on a daily basis. ### 5. AI-Powered Insights Boost Revenue and Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Crystal P. **Reviewed Date:** December 04, 2025 **What do you like best about Modjo?** I use Modjo to extract AI-driven insights from customer conversations, which helps me boost revenue and team performance. I can rely on Modjo to record every interaction, which helps me improve even when I forget to take detailed notes or create a case. I really appreciate the AI summaries and the option to search for only my own calls, which saves me so much time when dealing with high call volumes. The initial setup of Modjo was effortless, as simple as accepting an invitation. **What do you dislike about Modjo?** A feature was taken away that allowed flipping through previous interactions a customer had. This option was very useful for researching complaints, and now I'm not sure how to do this. **What problems is Modjo solving and how is that benefiting you?** I use Modjo to extract AI-driven insights from customer conversations to boost revenue and team performance. It ensures every interaction is recorded, helps me remember to take notes, and lets me search through my calls easily, saving time in high call volume situations. ### 6. An Indispensable Sales Companion: Constantly Improving, Seamless, and Truly Reliable **Rating:** 4.5/5.0 stars **Reviewed by:** Claudio L. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Modjo?** Modjo has made tremendous progress, and it truly takes a huge workload off my shoulders. As a salesperson, I use Modjo on a daily basis and I honestly wouldn’t know how to manage everything without it. The demo summaries keep getting better, and the integration with Salesforce works flawlessly every time. What I especially value is how responsive the team is to our requirements and suggestions — they keep improving the solution week by week. **What do you dislike about Modjo?** When it comes to downsides, I honestly struggle to find any. I’d almost have to force myself to make something up, because nothing really comes to mind. **What problems is Modjo solving and how is that benefiting you?** Modjo helps me save a tremendous amount of time by automatically capturing, summarizing, and structuring my sales conversations. It eliminates the manual effort of writing down notes, creating summaries, and updating Salesforce — everything flows seamlessly. This allows me to focus fully on my prospects and customers instead of administrative tasks. The quality of demo summaries has improved a lot, which makes it easier to review key points and share insights with colleagues. Overall, Modjo enables me to be more productive, close deals faster, and maintain a much better overview of my pipeline. ### 7. Easy to Use, essential for Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Romain A. **Reviewed Date:** December 02, 2025 **What do you like best about Modjo?** I use Modjo every day and what I like the most is how simple and intuitive the tool is. Everything happens naturally, without any hassle. I also appreciate the fact that Modjo integrates perfectly with HubSpot or Google Meet: it really streamlines my daily routine and saves me from juggling multiple tools. Sharing recordings is super convenient for collaborating with my colleagues, and the recorded calls help me enormously with my follow-ups: I save a lot of time on my emails and reporting. Modjo has clearly made me more efficient, to the point that I regularly recommend it to those around me. For me, it has become a must-have. **What do you dislike about Modjo?** The snippets and formatting of the writing on AI seem to require improvements. **What problems is Modjo solving and how is that benefiting you?** I use Modjo to record calls, which makes reporting and drafting follow-up emails easier. This reduces the time spent writing and retrieving information. ### 8. An Integrated AI That Facilitates My Client Meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Clémence D. **Reviewed Date:** December 09, 2025 **What do you like best about Modjo?** I love how Modjo supports me daily during my meetings with clients by generating reports in my CRM. I appreciate the integrated AI that generates emails or summarizes an exchange, allowing me to fully focus on my interaction with the client without worrying about taking notes. The reports are directly available in the CRM and organized according to the points discussed, which is very convenient. Additionally, the installation was very easy. **What do you dislike about Modjo?** The detection of risky deals is sometimes erroneous and could be improved. Deals recognized as risky are often outdated and therefore obsolete. **What problems is Modjo solving and how is that benefiting you?** Modjo helps me during client meetings by generating CRM summaries and emails, ensuring I don't lose crucial information. It allows me to focus during conversations without worrying about note-taking. ### 9. Great tool for CSM Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Paula G. | Manager, Customer Success, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Modjo?** Ease of use, friendly and clear interface Everything is well thought out: transcripts, research options, reaction monitoring, speaking time, generating follow-up emails automatically, and synchronising reviews with our CRM. Automations and AI are in just the right places to make our lives and our clients easier. **What do you dislike about Modjo?** The generated follow-up emails are sometimes a bit shaky **What problems is Modjo solving and how is that benefiting you?** Huge gain of time when it comes to synchronizing notes from calls with our CRM. Everything my clients say, mention or comment about is tracked and logged for us and it's paramount for our CSM activity. Recording calls too, we always send the recording after our calls. Being able to also give feedback on my team's calls without having to assist Reviewing conversations to deal with contract progress and renewal discussions ### 10. A valuable tool for analyzing and improving business performance **Rating:** 5.0/5.0 stars **Reviewed by:** Julie F. | Business Developper I Chargée de Relations Entreprises, Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Modjo?** What I appreciate the most is the ease of use and the quality of recordings and transcriptions. This allows for easy review of calls, identification of areas for improvement, and sharing of best practices with the team. The tool is also very useful for training new employees, as it provides concrete examples from the field. Centralizing and automatically analyzing interactions is a real time-saver, and integration with the CRM makes tracking easier. **What do you dislike about Modjo?** The least practical point remains that some advanced analysis features require an adaptation period to be fully utilized. Integrations with certain third-party tools could still be optimized. Furthermore, the volume of data generated can sometimes seem overwhelming if a clear organization is not implemented. Finally, the cost can be a barrier for small structures. **What problems is Modjo solving and how is that benefiting you?** Modjo primarily solves the problem of tracking and analyzing business exchanges. Before, it was difficult to keep an accurate record of calls, identify areas for improvement, and share best practices within the team. Thanks to Modjo, each exchange is recorded, transcribed, and analyzed, providing a clear and objective view of the customer relationship. ### 11. User client Modjo **Rating:** 5.0/5.0 stars **Reviewed by:** Chloé E. | Chargée des Relations Entreprises, Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Modjo?** Modjo is a very intuitive and pleasant platform to use on a daily basis. The interface is clear, modern, and well-designed, which makes it easy to handle even for new users. I particularly appreciate the ability to analyze calls in detail and quickly identify areas for improvement thanks to the listening and commercial performance tracking features. Customer support is responsive and attentive, and the regular updates show a real commitment to continuous improvement. **What do you dislike about Modjo?** Even though the platform is generally smooth, some integrations can sometimes be a bit limited or require more advanced technical configuration. Additionally, processing or synchronization times with certain CRMs can occasionally slow down the workflow. Finally, I would like to have even more customization options in the reports and dashboards to tailor the analyses to the specific needs of each team. **What problems is Modjo solving and how is that benefiting you?** Modjo allows for the centralization and analysis of all commercial interactions (calls, video conferences, emails) in order to quickly identify the strengths and areas for improvement of the team. This helps me better understand customer needs, refine my sales pitch, and accelerate the skill development of team members. Thanks to automatic transcription and shared insights, we save considerable time on coaching and meeting preparation. In short, Modjo directly contributes to the improvement of the performance and consistency of sales teams. ### 12. A true assistant **Rating:** 5.0/5.0 stars **Reviewed by:** Rémi B. | Avant-vente, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Modjo?** Very little to do on my end, my calls are recorded automatically, the transcript is of good quality, and the generated summary is fully operational. I can go back to past calls and find what was said with prompts. It is therefore used daily. **What do you dislike about Modjo?** Today, if I close my call because the client is late, and then reopen it, my call will not be recorded. **What problems is Modjo solving and how is that benefiting you?** Automatic recording and report generation. Sometimes calls follow one another: we didn't note everything, we forgot actions. This allows me to focus on my demos, the prospects' questions are noted in any case, I can come back to them later. ### 13. I won't join any companies without Modjo **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin L. | Head of Embedded Analytics & OEM, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Modjo?** Using Modjo has had a real impact on our whole performance in Sales and CSM. From a CRO point of view, it helps us capture and structure every customer interaction, so nothing slips through the cracks. The AI summaries and CRM filling automations save us hours of admin work, letting us spend more quality time with our customers. We’ve also been able to spot common objections and replicate what our top performers do, which has lifted overall conversion rates and shortened ramp-up time for new hires. On top of that, the deal visibility and coaching insights give us the confidence to focus on the right opportunities and close them faster. **What do you dislike about Modjo?** Sometimes the amount of insights is almost overwhelming — there’s so much data that we had to fine-tune our process to focus on the most relevant ones. But that’s also proof of how powerful the platform is. Also , Modjo evolves so quickly that we need to keep our team up to date on the new features. It’s a good problem to have, because the product keeps getting better but it does take time **What problems is Modjo solving and how is that benefiting you?** Modjo helps us solve two big challenges: on the sales side, it ensures every call, email, and meeting is captured and analysed so no deal falls through the cracks, and reps can focus on selling instead of admin. On the CSM side, it gives us full visibility into client conversations, so we can better track expectations, anticipate risks, and spot upsell opportunities. The AI summaries, coaching insights, and CRM automation benefit both teams — saving time, improving consistency, and making sure everyone is aligned on what was said and what needs to happen next. As a result, we’ve seen smoother deal cycles, faster onboarding of new hires, and stronger customer relationships. ### 14. Enormous time saver and effectivity enhancement **Rating:** 5.0/5.0 stars **Reviewed by:** Miroslav P. | Regional Sales & Partner Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2025 **What do you like best about Modjo?** It saves me so much time, as I do not have to concentrate on making notes during the meeting, but purely focus on the meeting itself. However, the best part of it is the AI summary, particularly the "Ask AI anything" feature, which allows you to inquire about a specific meeting or account (covering multiple sessions). This part brings so much effectiveness and helps me build the offering exactly to the customer's needs. **What do you dislike about Modjo?** There is nothing at the moment! Of course, it could be a bit cheaper, but the value/price ratio is there. **What problems is Modjo solving and how is that benefiting you?** Time saving Effecivity enhancement Focus on a meeting ### 15. High-Quality Transcripts and a Feature-Rich Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Modjo?** The quality of the transcript, and all the feature on the platform. **What do you dislike about Modjo?** The automatic update of Calendar post-meeting, that's need to be checked before sending it. **What problems is Modjo solving and how is that benefiting you?** Transcript and analyze all my meeting, following my sales plan. ### 16. The Modjo AI agent optimizes my day-to-day and improves integration with Salesforce. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2025 **What do you like best about Modjo?** I really like the AI agent for summarizing conversations, creating emails, and conveying information internally to my implementation colleagues. It allows me to have many details that I normally can't see due to lack of time. The integration with Salesforce works very well. Modjo is my day-to-day partner. **What do you dislike about Modjo?** At the moment, I don't have the pains and what I don't like very well identified. At the level I use it, it's top. **What problems is Modjo solving and how is that benefiting you?** It saves me time and prevents me from missing details in the deals. ### 17. Modjo makes my day-to-day easier **Rating:** 5.0/5.0 stars **Reviewed by:** Esteban U. | Onboarding Specialist, Textiles, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about Modjo?** I like that it has a very good transcription and AI implemented. **What do you dislike about Modjo?** I don't like that sometimes the rating of the calls is not very accurate. **What problems is Modjo solving and how is that benefiting you?** This tool allows me to generate automatic follow-up emails using templates, which makes it easier to keep better track of the next steps in my projects. Additionally, it helps improve the quality of my calls through QA functions. ### 18. Indispensable in daily life, but call evaluation AI must improve **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2025 **What do you like best about Modjo?** I appreciate the ease of use as well as the completely seamless integration of this tool into my daily life. It has become an essential partner for tracking my activity and managing customer relationships. **What do you dislike about Modjo?** AI call scoring still needs to be perfected, as AI does not always grasp the subtleties of the French language. It sometimes has difficulty correctly interpreting certain elements. **What problems is Modjo solving and how is that benefiting you?** Modjo is a true daily assistant. Thanks to it, one improves both productivity and the accuracy of reports, while ensuring better customer follow-up. ### 19. we incresed our win rate by 30% ! **Rating:** 5.0/5.0 stars **Reviewed by:** Jérôme B. | CRO, Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Modjo?** easy to use, very easy to implement and integrate in our day to day and stack tools. all the sales team love it and use it multiple time per day. Our CSM was really helpful bringing best uses cases. **What do you dislike about Modjo?** maybe can do an effort on the branding, colors and admin interface. **What problems is Modjo solving and how is that benefiting you?** We had lot of sales reps who sepending lot of time on the crm to fill informations, and with the Hubspot integration modjo was able to fill 95% of the CRM' fields. Also we had a problem in our win rate. Our sales cycle was unclear and some sales were facing difficulties in some sales meetings. ### 20. Modjo is an essential tool today within my sales & training teams. **Rating:** 5.0/5.0 stars **Reviewed by:** Antoine V. | Sales Director, Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2025 **What do you like best about Modjo?** CRM autofilling Ask anything DEALS and the proposed AI relevance **What do you dislike about Modjo?** Bugs that may occur from time to time, but always quickly addressed! **What problems is Modjo solving and how is that benefiting you?** KPI's commercial activity fill in CRM base on concrete for coaching progress through ask anything & deals ### 21. Great product for product teams **Rating:** 5.0/5.0 stars **Reviewed by:** Roxann N. | Assistant Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Modjo?** It connects automatically to my meetings, and the video and transcription are generated very fast. I use it everyday, sometime to record my meetings, sometimes to re-read and remind me of the next steps (which are also automatically generated), or key points I might have missed while on call. **What do you dislike about Modjo?** I dont have any for the moment. I'm very pleased with the product **What problems is Modjo solving and how is that benefiting you?** Meeting notes and transcript help me in discovery ### 22. AI Tool for tracking calls **Rating:** 3.5/5.0 stars **Reviewed by:** Emily C. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Modjo?** It's ability to give me the transcript of my calls and to be able to look back on the notes of the calls. **What do you dislike about Modjo?** Its inability to suggest email follow ups, summaries are sometimes inaccurate. **What problems is Modjo solving and how is that benefiting you?** Giving me the play by play of our conversations. ### 23. Useful everyday **Rating:** 5.0/5.0 stars **Reviewed by:** Sara A. | Senior Customer Success Manager - Grands Comptes, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2024 **What do you like best about Modjo?** I use Modjo for all my clients meetings to be able to record every topic covered. It helps me a lot for my mail summaries and also to be focused during my call not taking notes on my TO DO as I know that everything is registered and notes are taking. It's a life changing tool as for my strategic thinking to take a step back and plan but also for my operational tasks as they are all listed. I love the fact that we can get back to a specific point/ moment of the discussion and share the call with other internal collaborators to be able to cease the moment. It enhances the product devlopement inetrnally as we can share insight and feedback from snipets. **What do you dislike about Modjo?** There is not much that I dislik about Modjo except when the note taking do not appear during a call for any reason. **What problems is Modjo solving and how is that benefiting you?** Time saving tool very efficient for my daily tasks Remind me of the discussion that I can replay over and over again Note taking taht can get me to a specific point of the discussion Share snipet internally with my manager, tech product and team mates Onboarding my new team members ### 24. Modjo is a tool that we can no longer do without for skill development and information sharing. **Rating:** 4.5/5.0 stars **Reviewed by:** Delphine B. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2024 **What do you like best about Modjo?** Modjo is very practical for sharing information with people who were not present at the meeting. It is very fast, and it saves a lot of time on exchanges, and promotes a written culture. Modjo also allows you to ask for opinions/advice from your professional circle, which greatly simplifies skill development. Finally, note-taking is simplified. You no longer spend your time writing down all the information during a meeting since everything is recorded directly in the CRM thanks to Modjo. The team is also very present if needed. **What do you dislike about Modjo?** Modjo could go even further in the use of AI (propose clearer next steps, implement tasks on the CRM based on what emerges from the exchange, simplify the visibility of note-taking on the CRM) **What problems is Modjo solving and how is that benefiting you?** Simplified note-taking Simplified information sharing ### 25. Super tool that has become indispensable to our Revenue teams! **Rating:** 5.0/5.0 stars **Reviewed by:** Gaspard P. | Sales Ops, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2024 **What do you like best about Modjo?** - A super smooth UX that allows centralizing and utilizing all the information from our prospect/client meetings - High-quality and very available support/follow-up - A constantly evolving product roadmap with relevant new features each time - The first AI features enabling automatic scoring of our meetings **What do you dislike about Modjo?** - There are still areas for improvement regarding the use of transcripts with AI, but the topic is part of the roadmap! **What problems is Modjo solving and how is that benefiting you?** - Modjo allows the optimization of information collection/synthesis from each of our phone/visio calls. - It also allows us to identify coaching levers for our teams (which themes to prioritize, etc.). - It allows us to streamline the transfer of information between different teams (AE / AM / CSM / Product). ### 26. A powerful tool to boost commercial performance **Rating:** 4.5/5.0 stars **Reviewed by:** Faustine S. | Sales & Marketing Director - Member of the Executive Board, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Modjo?** Detailed analysis of calls, its collaboration features, automation with CRM, and its support for sales coaching, which helps teams optimize their performance and simplify customer tracking! **What do you dislike about Modjo?** A high cost for small teams. And the occasional inaccuracy of transcriptions. **What problems is Modjo solving and how is that benefiting you?** Modjo improves sales quality, simplifies data management, and fosters a culture of continuous performance, thus helping to optimize the efficiency of the sales team. ### 27. Modjo is a useful tool for skill development and information sharing between teams. **Rating:** 4.5/5.0 stars **Reviewed by:** Kévin R. | CSM Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2024 **What do you like best about Modjo?** Modjo is an important tool in supporting teams on a daily basis. It is very useful for the goal of upskilling new employees as well as for implementing new processes. Modjo also allows for sharing information between different teams and for recording important exchanges with clients. **What do you dislike about Modjo?** I would like Modjo to be even more useful in saving time on time-consuming tasks such as meeting reports. The AI is coming but still needs to be optimized. **What problems is Modjo solving and how is that benefiting you?** Collect and record customer information Share and collaborate between teams Support / coach managers ### 28. Modjo has become an indispensable tool **Rating:** 4.5/5.0 stars **Reviewed by:** Mathilde N. | Sales Ops Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2024 **What do you like best about Modjo?** We have been working with Modjo for almost 1 year! We use it within a French sales team and we want to develop it further with our international teams. We use Modjo to: - Record our calls - Listen back to our calls or those of our colleagues - Use it almost like a social network to comment, exchange, share - Use AI tools for client summaries - Conduct case studies and training with the recordings In short, the list is long but it has become indispensable to our team and our performance. It also serves to brief our internal teams on our exchanges with our clients and/or leads. **What do you dislike about Modjo?** It takes time to get started with setting up a powerful tool, creating libraries, scripts, but we are extremely supported by our account manager who presents us with new features and tips every month! I think it's a matter of freeing up time on our side! **What problems is Modjo solving and how is that benefiting you?** - Taking notes for each call - Listening again when we forget information - Listening again to our sales team to help them improve their pitch - Improving our pitch - Sharing information ### 29. Modjo has become an indispensable tool for the Sales position! **Rating:** 5.0/5.0 stars **Reviewed by:** Mehdi B. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2024 **What do you like best about Modjo?** From a business point of view: - it allows you to revisit key moments of a meeting, find information that you might have forgotten to note, relay the "wording" used by the prospect, and have the information during handovers. From a personal point of view: - the tool allows you to analyze calls, identify areas for improvement, and select only the relevant passage. The "transcription" function is also very practical for quickly finding information. **What do you dislike about Modjo?** The comments from the transcription are not always optimal. **What problems is Modjo solving and how is that benefiting you?** - ### 30. Modjo is a true ally in skill development and facilitates commercial activity. **Rating:** 5.0/5.0 stars **Reviewed by:** Vivian F. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2024 **What do you like best about Modjo?** As a sales representative, Modjo ensures that no information is lost. We can focus 200% of our attention on the meeting and not lose track with overly long note-taking. **What do you dislike about Modjo?** It is sometimes complicated to find passages in the transcription, it requires quite a bit of time and energy. **What problems is Modjo solving and how is that benefiting you?** Modjo allows me not to miss any element that I might have forgotten during a business meeting, even the smallest details. ### 31. Amazing tool to increase sales performance! **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah V. | Head of Partnerships and Marketing, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2023 **What do you like best about Modjo?** As Head of Partnerships, I often act as a support for my sales team on deals. I love how easy Modjo is to use, and the fact that I can easily analyze demos and our sales team's performance. I use Modjo daily to track conversations and insights that our customers are raising, specifically about our integrations, and try to find opportunities where we can involve our partners to maximize closing. Finally, a word about the Modjo team - they are a pleasure to work with and are extremely responsive to our questions/requests. Keep it up team! **What do you dislike about Modjo?** Right now, Modjo responds to my needs and is a great tool so there is nothing I can say I particularly dislike. **What problems is Modjo solving and how is that benefiting you?** Modjo is helping me to analyze the trends in conversations that occur between our prospects and clients, allowing me to better train and inform our sales team, and also provide feedback to our engineering team as to what features / integrations need to be added to our product. ### 32. Indispensable! **Rating:** 4.5/5.0 stars **Reviewed by:** Marie-Alix D. | Customer Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2024 **What do you like best about Modjo?** I use Modjo daily to record my client interactions and be able to revisit them at any time. The tool is very useful both for note-taking and also for making progress and getting feedback from others on certain points. **What do you dislike about Modjo?** I sometimes encounter bugs: either Modjo or the note-taking tool does not activate at the start of video calls. **What problems is Modjo solving and how is that benefiting you?** - ### 33. Easy to use, relevant insights and adding value to the business **Rating:** 5.0/5.0 stars **Reviewed by:** Laetitia R. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2024 **What do you like best about Modjo?** Great tool to get quick access to interesting topics, review specific moments within calls, and self-enable the sales team to bring higher performance. Transcription is great overall. Their Customer Support team is top notch too. **What do you dislike about Modjo?** Nothing, it's all perfect. You can use it in a very basic way if you want but you can also go deeper in your understanding of the platform and use the all set of features to its full extent. **What problems is Modjo solving and how is that benefiting you?** Modjo helps to bring higher (and faster) performance in all customer-facing roles by improving everyone skills. You can use it both for onboarding your new hires or upskilling your existing teams throughout the year. Modjo also bring all your meetings notes into 1 place in your CRM, automatically and bring insights to other teams not directly in contact with the field but still in need of getting accurate information about prospects and clients. ### 34. Simple and effective **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandre B. | Account manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Modjo?** The precision of the tool, the responsive customer service, and the possibilities it offers. A tool to use daily and include in one's routine for more results. **What do you dislike about Modjo?** The rating system which is sometimes inaccurate. **What problems is Modjo solving and how is that benefiting you?** Help with reports as well as sharing calls and getting feedback from my colleagues on them. ### 35. Modjo is an indispensable tool for sales activity! **Rating:** 5.0/5.0 stars **Reviewed by:** Gary V. | Sales Team lead, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Modjo?** the review of meetings and the possibility to tag collaborators **What do you dislike about Modjo?** No notable drawbacks for my daily use **What problems is Modjo solving and how is that benefiting you?** Problem: listening to calls again, decision making, onboarding new employees Benefits: taking a step back on calls, having an action plan, conducting trainings ### 36. A perfect tool for the continuous improvement of sales **Rating:** 5.0/5.0 stars **Reviewed by:** Hugo B. | Business Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Modjo?** I appreciate being able to tag managers or colleagues to get constructive feedback on a blocking issue. **What do you dislike about Modjo?** The analytics side is the feature I use the least. **What problems is Modjo solving and how is that benefiting you?** As a junior, this solution allows me to develop my skills faster and to be comfortable with self-analysis. ### 37. Great tool **Rating:** 4.5/5.0 stars **Reviewed by:** Delphine G. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2024 **What do you like best about Modjo?** - Recording of calls for multi-teams work and needs - Remote and flexibility approach - Great customer support **What do you dislike about Modjo?** - The time to enroll the teams is long - Needs new routines and change management **What problems is Modjo solving and how is that benefiting you?** - Listen to sales speech -> allow individual coaching - Product insights and information sharing to all teams ### 38. Effective to increase your conversion rate **Rating:** 4.5/5.0 stars **Reviewed by:** Emile F. | CEO, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2023 **What do you like best about Modjo?** - Recorder that enters calls where you are invited (eg. enterprise sales calls) - no need to be host to record - Easy UX to review calls - Livenotes add-on to tag people during the call (comment linked to precise moment in the call) - Summary with AI From a sales perspective, I am super focus on my conversation during a sales call as I take way fewer notes. I am confident I can come back to them, use the AI summary and some livenotes. Also, to share sales best practices, extract from sales call to handover to customer success team or share info to product team. **What do you dislike about Modjo?** You need to have the discipline to use the recording. The app could nudge you (and your team) more to use it. **What problems is Modjo solving and how is that benefiting you?** Onboarding new comers Recording sales call Increasing sales ratio ### 39. How could we work before Modjo **Rating:** 5.0/5.0 stars **Reviewed by:** Olivier W. | Ops Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2024 **What do you like best about Modjo?** Team expertise and reactivity Easy to use Constantly evolving (positively) **What do you dislike about Modjo?** pricing used to be higher than the market but changing **What problems is Modjo solving and how is that benefiting you?** Managing all the information that is delievered in sales conversation used to be a nightmare - I can now find very easily the information I need when I need it. ### 40. Finally, a great tool to train our sales **Rating:** 5.0/5.0 stars **Reviewed by:** Peter N. | Responsable développement commercial, Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2023 **What do you like best about Modjo?** We use Modjo for training, coaching and onboarding of new joiners. Best way to onboard and coach our revenue team. It helps us reduce the sales cycles of our deals and improves our close rate. The solution is very easy to use and they constantly adding innovations and features. By the way, there is a real team work between Modjo and us to improve features and to customize them to our context. **What do you dislike about Modjo?** This solution is a support for driving change, modifying the way companies work. The technical solution is very good, but it is important to think about adapting it according to the company's context to maximize its adoption in large sales team. **What problems is Modjo solving and how is that benefiting you?** Faster onboarding for the team ### 41. I use Modjo every single working day since 2 years, **Rating:** 5.0/5.0 stars **Reviewed by:** Jocelyn J. | Sales Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2023 **What do you like best about Modjo?** Very intuitive UX I can rewatch my calls to be very precise on my deals, but also coach the team with their calls It's very usefull to share calls / demos with prospect It's a no brainer that it improves the closing rates of all the AE team, but also the pipeline generation by SDRs The new AI capabilities saved me a lot a precious time It's a must have to do correctly my Sales job, but also coaching the team and onboard new joiners **What do you dislike about Modjo?** I would like the comments generated by the AI to be more personalizable, but the first step they took is already great **What problems is Modjo solving and how is that benefiting you?** Taking notes during the call is a problem because you can not focus on what's important : conversation with your prospect / client Modjo helps a lot to be efficient on this, and not loosing a single piece of valuable conversations that can bring a lot of money to the company It's also long to onboard new joiners in the Sales team but also in other departments (CS, Products)... with Modjo they can have a direct and precise understanding of Sales conversations with the market ### 42. Streamlining Sales Processes **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2024 **What do you like best about Modjo?** You're able to review calls and provide direct feedback **What do you dislike about Modjo?** The language barrier. The transcript is not correct in some cases **What problems is Modjo solving and how is that benefiting you?** When creating projects, Modjo can provide a simple and fast overview of the transcript. ### 43. Onboarding and continuous training for ambitious customer facing teams **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Modjo?** I like to find all my calls in the same place, so that they're properly logged in salesforce and I can see trends in the topics they cover. We've set up call replay routines and it's become quite transforming for our sales team. Whenever a sales person has a question following a call, they can mention me on modjo and I receive the link on slack. Finally, I can share the recording of the meeting or just the passages with objections to my prospects in my digital sales room topo :) the solution is powerful, precise and complete. **What do you dislike about Modjo?** nothing special so far. Perhaps a closer integration with salesforce fields. **What problems is Modjo solving and how is that benefiting you?** Onboard my reps and coach them on a daily basis. Share my calls with my prospect in my digital sales room. ### 44. Amazing team and fast-evolving product! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2024 **What do you like best about Modjo?** The team is amazing: flexible, proactive, friendly, and always available to support. The product is evolving fast and in the right direction. We're also able to take part to the roadmap. High adoption and satisfaction from the revenue teams (sales, kam, csm) Very easy to integrate **What do you dislike about Modjo?** Confident about Modjo ability to catch up with the existing US big players (e.g. Gong) in terms of product capabilities. Would be great to have an API to get the transcripts. **What problems is Modjo solving and how is that benefiting you?** - It allows team leads to coach their team members more effectively (though adequate features) and more efficiently (through async reviews) - It fosters a culture of feeback and shadowing among sales - It provides support teams (operations, product marketing) with Go-to-Market insights ### 45. Great software! Modjo's AI capabilities are a game changer **Rating:** 4.5/5.0 stars **Reviewed by:** Oliver N. | Moss - Head of Customer Success, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2023 **What do you like best about Modjo?** My favourite feature is Modjo's ability to analyse recordings and split them in different chapters. This makes it easy for me to skip irrelevant parts of the recording and really focus on the important parts. **What do you dislike about Modjo?** Whenever I start a call in Google Meets, Modjo triggers a push notification asking whether I want to record the meeting. This is not ideal because I first need to ask for the participants' permission to record before hitting the record button. So I usually end up declining the request and then start the recording later on. However, this is definitely not a deal breaker. **What problems is Modjo solving and how is that benefiting you?** Analysing recordings and ability to share parts of recordings with the rest of the team. ### 46. Great tool for listening to sales call & optimise your onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Malcolm R. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2023 **What do you like best about Modjo?** It was easy to set up and to use. The AI works very well and takes really good notes which helps sales save time & helps me keep my CRM clean. My AM was great, always pushing me new solutions and tips to better use the tool and coach my sales team. **What do you dislike about Modjo?** It's a bit pricey & they are a bit strict when it comes to licence engagement. But that's pretty common in the Saas industry. **What problems is Modjo solving and how is that benefiting you?** Thanks to Modjo, I created a sales calls library which helped me better coach my team and speed up my onboadings. The tool also helped me go through calls more quickly, henced saving some time. Finally, the AI takes really good notes which help sales save some time while in the meantime keeping the CRM clean. ### 47. Usage of Modjo in scale-up for 1+ year **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2024 **What do you like best about Modjo?** - great product - very helpful to develop async training for sales teams, across different teams & countries - rapidity of product development -it is easy to onboarding teams on the tool **What do you dislike about Modjo?** - sometimes quality of customer support: it takes several back-and-forth messages for my issue to be understood & it costs me some time. - the fact that Modjo is optimal for saas business (especially for integration between CRM), less for other types of business **What problems is Modjo solving and how is that benefiting you?** Otherwise, trainign sales teams is time consuming ### 48. Modjo has become a real game changer for our company ! **Rating:** 5.0/5.0 stars **Reviewed by:** Amalia M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2023 **What do you like best about Modjo?** Modjo has become a real game changer for our company. Thanks to Modjo, we've been able to adjust and review our sales processes to achieve continuous performance. Individual coaching with our teams is much more precise and factual, so we are constantly questioning our sales arguments to aim for the best possible conversion rate. It's clear that Modjo is essential for standardising our processes and instilling a culture of continuous learning in our teams and throughout the company. **What do you dislike about Modjo?** I have nothing to say about something that I dislike about Modjo yet. **What problems is Modjo solving and how is that benefiting you?** improved team monitoring improving our sales processes writing and rewriting our sales scripts introducing a continuous learning culture ### 49. Powerfull and productivity tool that enable sales team to perform ! **Rating:** 5.0/5.0 stars **Reviewed by:** Ophélie V. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Modjo?** - Great tool for sales to improve, share best practices and ensure everyone is performing at their best - Great tool for manager to coach their ICs - Easy to use **What do you dislike about Modjo?** The platform lacks of some integrations, but nothing in particular **What problems is Modjo solving and how is that benefiting you?** Overview of the market trends and reality Communicate better with the team by sharing some snippets Compliance to our sales process Training and mentoring the team working remotely New product features we should launch Knowing the main objections by prospects ### 50. the tool that helps my teams progress **Rating:** 4.0/5.0 stars **Reviewed by:** Philippe A. | Sales Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2023 **What do you like best about Modjo?** Very efficient customer support Very pleasant UX/UI Freedom of configuration AI that's getting better and better **What do you dislike about Modjo?** Synchronisation with Salesforce could be further improved **What problems is Modjo solving and how is that benefiting you?** Thanks to Modjo, we've been able to better understand the obstacles to conversion and onboarding is increasingly qualitative. ## Modjo Discussions - [What is Modjo used for?](https://www.g2.com/discussions/what-is-modjo-used-for) - [View Modjo pricing details and edition comparison](https://www.g2.com/products/modjo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-02+20%3A54%3A31+-0500&secure%5Bsession_id%5D=c74d3d76-98f5-4112-8b76-16b8aff45d57&secure%5Btoken%5D=6358dad924d5e4e744778588ea8826595d4d0f72668e2abc54ccbd4ed6b2a513&format=llm_user) ## Modjo Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Google Meet](https://www.g2.com/products/google-meet/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Ringover](https://www.g2.com/products/ringover/reviews) ## Modjo Features **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Generative AI** - AI Text Summarization **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making ## Top Modjo Alternatives - [Gong](https://www.g2.com/products/gong/reviews) - 4.7/5.0 (6,478 reviews) - [Jiminny](https://www.g2.com/products/jiminny/reviews) - 4.6/5.0 (925 reviews) - [Claap](https://www.g2.com/products/claap/reviews) - 4.6/5.0 (404 reviews)