LogicManager Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

LogicManager Integrations

(11)
Verified by LogicManager

LogicManager Media

LogicManager Demo - LogicManager Solution Center
Select risk-based solution packages for your unique challenges, or integrate complete governance areas for support throughout the entirety of your department’s risk journey.
LogicManager Demo - LM University
LogicManager University is our help center where customers can access submitted tickets, knowledge base articles for best practices, FAQs, and connect with other customers within our Community area.
LogicManager Demo - LogicManager Heatmap
LogicManager heatmap can provide an overview of your most essential risks in an easy to visualize view.
LogicManager Demo - Risk Identification
Identify and mitigate core risks relating to your organization.
LogicManager Demo - Reporting Dashboards
Ensure your next audit, regulatory review, or board meeting is a success with interactive risk dashboards that can keep it high level or drill down deep.
LogicManager Demo - Contract Analyzer AI
Our Contract Analyzer leverages groundbreaking new Risk Analyzer AI functionality to facilitate auto-extraction of key contract terms like renewal dates, notification requirements, liability limits, and more.
Overview of LogicManager’s ERM platform. See how our risk-based framework, Risk Ripple Intelligence, and AI-powered expertise create a centralized source of truth, align accountability, reveal hidden risks, and provide defensible oversight
Play LogicManager Video
Overview of LogicManager’s ERM platform. See how our risk-based framework, Risk Ripple Intelligence, and AI-powered expertise create a centralized source of truth, align accountability, reveal hidden risks, and provide defensible oversight
See the Easy Button in action
Play LogicManager Video
See the Easy Button in action
Learn about LogicManager's Completeness Checker powered by generative AI
Play LogicManager Video
Learn about LogicManager's Completeness Checker powered by generative AI
Play LogicManager Video
Play LogicManager Video
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LogicManager Reviews (114)

Reviews

LogicManager Reviews (114)

4.2
114 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and excellent customer support, highlighting how intuitive navigation and responsive assistance enhance their experience. Many appreciate the ability to customize workflows and manage tasks efficiently, although some note that reporting features can be slow and cumbersome at times.

Pros & Cons

Generated from real user reviews
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CA
Operational Risk Officer
Mid-Market (51-1000 emp.)
"Weak Audit Trail and Delayed Plan Updates Make Reporting Hard"
What do you like best about LogicManager?

It has ok customization, but sometimes they force their reports/customizations on you, and it does not come out as you want. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

Does not have a good audit trail when changes are made, you have to figure out how to configure a report to pull an audit trail. Changes made to plans are not immediately reflected when printing out the plan/report it takes an overnight update for that to show or a forced refresh, but if you force a refresh without letting other users know it could mess up the changes they are making. Review collected by and hosted on G2.com.

Response from Katrina Schmelter of LogicManager

Thank you for taking the time to share your feedback. We appreciate you highlighting your experience.

Some of the challenges you mentioned, particularly around audit trail visibility and report updates, may be related to how your LogicManager environment is configured. LogicManager does support change tracking and audit trail reporting, but depending on configuration, those details may not appear automatically in certain reports.

We recommend reaching out to your organization’s LogicManager administrator and asking them to connect with your Customer Success team to schedule a training session. We offer complimentary 1:1 sessions where our team can review your environment, walk through reporting options, and help ensure the platform is configured to support the visibility and reporting your team needs. You may also find helpful guidance in LogicManager University (LMU), which includes resources on reporting.

If you are unsure who your admin is, our Customer Success and Support teams are always happy to help point you in the right direction.

Thank you again for the feedback.

MC
SR GOVERNANCE COMPLIANCE MANAGER
Banking
Mid-Market (51-1000 emp.)
"Setting the Tech Standard in GRCs"
What do you like best about LogicManager?

The quarterly updates are fantastic. The LM Team is always thinking of new ways to ensure we stay compliant and can use technology in financial services to support accountability and audit/exam needs. They also implement technology we request when it’s helpful, and they host great monthly calls that walk through how to best use the new products they release. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

The workflow overview is too small and needs upgrading to display the entire workflow without requiring excessive navigation up and down the page. Review collected by and hosted on G2.com.

Response from Katrina Schmelter of LogicManager

Thank you so much for the kind review and for taking the time to share your experience.

It means a lot to hear that the quarterly updates, product enhancements, and training sessions have been helpful to your team. We’re always working to improve the platform and provide practical guidance so organizations can stay compliant and strengthen accountability across their programs.

We also appreciate your suggestion about the workflow overview. Feedback like this helps us continue improving the user experience.

Thank you again, Malinda. We really value your engagement and appreciate how proactive you are in partnering with our team!

JR
Small-Business (50 or fewer emp.)
"Intuitive, User-Friendly Compliance Tracking"
What do you like best about LogicManager?

I really like that LogicManager is user friendly and intuitive, making it easy to follow along with the dashboard. It allows the task onus to remain with one individual while documenting progress to implement requirements across the organization. The initial setup was easy and straightforward. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

The process to log notes and attachments could be included on the main dashboard instead of logging into each individual ticket. Adding a form field to drag and drop attachments to a ticket without logging into the ticket record. Review collected by and hosted on G2.com.

Response from Katrina Schmelter of LogicManager

We’re glad to hear the platform has been intuitive for your team and that the setup process was smooth. It’s great to know LogicManager is helping you track regulatory compliance and keep tasks clearly assigned and documented across your organization.

We also appreciate your suggestion about adding notes and attachments directly from the dashboard. Feedback like this helps us continue improving the user experience.

Thanks again for taking the time to share your feedback and for being part of the LogicManager community.

AM
Member Engagement Representative
Enterprise (> 1000 emp.)
"Flexible Incident Reporting Options That Are Truly Helpful"
What do you like best about LogicManager?

It has many options to report on incidents that need to be specified. Such as injuries or people that were present during the situation. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

Off the top of my head, I cannot think of anything that I dislike about the program. It seems very helpful when I have needed to use it. Review collected by and hosted on G2.com.

AN
"Your app is garbage"
What do you like best about LogicManager?

It sends an email to the correct address Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

The user interface is hot garbage. Too many useless 'dashboard' screens. No way to have on list of all the items assigned to just me. I have to open each Exception Report via an email and each opens in a new window. Too many clicks to move to the end of each process, most of them do nothing that couldn't have been done with less clicks. 2 page docs when it could have easily been on, there is no need to have a 'continue' to load another page with the final two options. I HATE your product, and using it is the worst experience of my workday, and the worst interface i have utilized in 35 years in this industry. The fact that you charge money for this is almost criminal. If the product can send a notification to my email, why can't I see ALL the docs I have been sent in one LIST!!! Do better. Review collected by and hosted on G2.com.

Response from Katrina Schmelter of LogicManager

We’re really sorry to hear how frustrating your experience has been, and we appreciate you taking the time to share such detailed feedback. We understand how important it is for your daily tools to feel efficient and easy to use.

LogicManager dashboards are customizable, and task widgets include advanced filters that can display only the tasks assigned to you. When configured properly, the platform is designed to reduce manual effort and save time, not add to it.

We recommend reaching out to your Customer Success Manager or your LogicManager administrator for assistance. They can help adjust your setup and provide additional training to make your experience smoother. You can also ask LogicManager Expert (LMX), your in-app assistant, for guidance on how to tailor dashboards and configure your workflow for your specific use cases.

We’d love the opportunity to help turn your experience around and show how LogicManager can make your workday easier.

SP
Systems Administrator - IT Compliance
Automotive
Enterprise (> 1000 emp.)
"Great Product"
What do you like best about LogicManager?

The platform is very easy to understand at a high level and users/administrators need very little training to begin utilizing it. I am the primary system administrator and there have been several iterations of how we have implemented our controls in LogicManager. Each time we have made sweeping changes the support team has been incredibly helpful and assisted in any way necessary (uploading spreadsheets / creating reports / etc...). Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

There are only minor things that I could list here but none of them are true dislikes. They are merely inconveniences that are caused by our environment and not an issue with the LogicManager Platform. Review collected by and hosted on G2.com.

AN
"Easy to navigate"
What do you like best about LogicManager?

I like the simplicity of LogicManager, easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

I wish you could save a draft review before submitting. There are often times that I have to redo a review request due to missing information or distractions. Review collected by and hosted on G2.com.

Response from Katrina Schmelter of LogicManager

Thank you for the thoughtful review and for highlighting the ease of navigation. We’re glad to hear LogicManager is helping your team track advertising and maintain compliance with a clear historical record.

Regarding your comment about saving drafts, you are able to save progress on metric, approval, and profile tasks, which allows you to return and complete them later if you’re interrupted. However, event forms currently do not support saving progress before submission, which may be what you encountered.

We would love to learn more about the specific situation you ran into so we can continue improving the experience for you and other users. If you’re willing, please share additional details using the “Provide Feedback” form in the main menu within LogicManager. Feedback submitted there goes directly to our team and helps inform product improvements.

Thank you again for sharing your experience and helping us make the platform better!

Stephanie Y.
SY
Associate Governmental Program Analyst - Enterprise Risk Analyst
"Centralized Risk Management with Superb Consultant Support"
What do you like best about LogicManager?

I appreciate that LogicManager houses all our risks in one system, which makes it very helpful and centralizes risk management across our organization. I love the support from consultants who assist with report creation, making the process smoother and more effective. It’s fantastic that risk owners can log in to update information directly, ensuring everyone sees the same updates. The ease of communication and collaboration it fosters between divisions by sharing updated information is commendable. Additionally, the ability to utilize settings for customization, such as inputting questions necessary for compliance, significantly aids our organizational processes. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

I find creating reports in LogicManager challenging as it is not very user-friendly. I wish the process was as straightforward and intuitive as using Excel. This complexity in report creation can be quite cumbersome, and I think more training could help but it remains a significant difficulty. Review collected by and hosted on G2.com.

AN
"Easy to use"
What do you like best about LogicManager?

Generally easy to follow instructions, also easy to re-assign and review data. Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

Sometimes there are steps that are not clear on what needs to be completed. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Enterprise (> 1000 emp.)
"Logic manager Makes Work Easy, Efficient, and Employee-Friendly"
What do you like best about LogicManager?

I really love Logic manager and how easy it is to traverse and understand. It is very employee friendly and I am always able to get my stuff done efficiently and easily which is nice seeing how busy I am. Very convenient and nice! Review collected by and hosted on G2.com.

What do you dislike about LogicManager?

My only dislike is that sometimes the website is a little laggy but overall I don’t think that is too much on logic manager itself. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

20 months

Average Discount

12%

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LogicManager Features
Standardization
Templates & Forms
Content Library
Updates
Risk Identification
Risk Classification
Risk Methodology
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LogicManager