After utilizing the software for hotel management, this reviewer finds the user-friendly interface and exceptional customer service noteworthy. The reviewer has not identified any drawbacks or negative aspects of the product.
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1- It is easy to use and has a wonderful control panel
2- Hotelogix provides accurate analyzes and reports on the rate of reservations, stays, and departures of guests
3- Hotelogix also provides real-time alerts and notifications that help track all operations within the hotel
4- Hotelogix also provides housekeeping monitoring and management services
Finally, their customer service is really great Review collected by and hosted on G2.com.
So far there is nothing I didn't like when using Hotelogix Review collected by and hosted on G2.com.
I was quite pleased with the system.
Then, after numerous emails and phone conversations, they were unable to produce the legal tax documentation we required. They act as though they don't care if we receive a fine. I find it hard to imagine that obtaining the document is difficult. Review collected by and hosted on G2.com.
Response and assistance! When we require assistance and try to obtain legal documentation over the course of three days by contacting and emailing. We received a fine despite never receiving assistance. Review collected by and hosted on G2.com.
Easy to use and since it is a cloud based management system, it can be accessed everywhere. Review collected by and hosted on G2.com.
Limitations on the reports that can be generated. Review collected by and hosted on G2.com.
Hotelogix provides you with both PMS and channel manager that the best advantage in it. Review collected by and hosted on G2.com.
The integration process is a little bit complex. Review collected by and hosted on G2.com.
I was super happy with the system. Then we encountered a problem with legal tax documents needed, which they could not provide after many emails and phone calls. It is like they do not care that we get a fine. I can not believe it is a complicated document to get. Review collected by and hosted on G2.com.
The response and service! When we need support and spend three days calling and emailing to try and get legal documents. We were never helped and have now received a fine. Review collected by and hosted on G2.com.
The learning curve for training for the new staff is easy, user friendly and the software has complete packagey to learn and use this software. Review collected by and hosted on G2.com.
I have not come across any drawback with this software. However, someone modules may need time to completely understand them. Review collected by and hosted on G2.com.
It's very easy to learn and understand. To learn about the software and to use it was less time consuming and it has easy operatable tabs. The software has made my work easier and convenient. Review collected by and hosted on G2.com.
Support is very slow, especially weekends, any issue can take days to resolve. Review collected by and hosted on G2.com.
Hotelogix has a user friendly interface. It is very easy to use. It is a hassle-free system. It helped us organized all resort bookings. And it helped a lot to prevent double bookings on our resort accommodations. Review collected by and hosted on G2.com.
I can't book using a mobile phone. Other than that, the system is great. It has a user friendly interface. Great work. Review collected by and hosted on G2.com.
Can be accessed from anywhere and anytime. Cloud based. Integration with sales channels. Review collected by and hosted on G2.com.
The issue with double currency we needed has been implemented shprtly Review collected by and hosted on G2.com.
Pricing provided by Hotelogix.
