# HaystackCRM Reviews
**Vendor:** HaystackCRM  
**Category:** [CRM Software](https://www.g2.com/categories/crm)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 1
## About HaystackCRM
HaystackCRM is a mobile-first contact and opportunity management system for small businesses, sales representatives, and nonprofits. Available as an iPhone, iPad or Android app, HaystackCRM is a cloud-based CRM also with a web platform. A simple, clean interface on all platforms for quick interaction. Keep your sales pipeline current with opportunities detailed by value, stage, expected deadlines and associated customers. Create a quote to move the sales process forward. Team accounts allow assignment of customers, companies and tasks to team members. Simplified contact management with global searches, tags to segment audiences, and actionable contact details like email addresses or phone numbers. Maintain a single database of your prospects and customers.Track conversation history with email integration and notes added to customer records. Locate with mapping and geolocation to plan face-to-face visits. Integration with Mailchimp allows adding contacts to an audience and viewing stats of campaign performance. Integration on a mobile device for Google mail and Drive, calendar and Dropbox.




## HaystackCRM Reviews
  ### 1. Useful product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.)

**Reviewed Date:** April 12, 2018

**What do you like best about HaystackCRM?**

Haystack CRM is pretty easy to use, if you've operated within the Microsoft Office ecosystem or computers in general within the last 10 years you can probably figure out Haystack.  For the more advanced functions you'll need to spend some time getting into the system.

**What do you dislike about HaystackCRM?**

It's not super intuitive to setup Haystack.  I had to have another user in my office walk me thru the initial setup. After that I was good to go.

**Recommendations to others considering HaystackCRM:**

Try it out, I found Haystack CRM helped me considerably and saved time and energy to focus on other tasks.  I'd talk to others in your office to see if they have used the product and if so ask them to walk you thru the setup and assist with setting up your preferences, etc.  Also consider if your task warrants a standalone product.  If you are doing the same time consuming task over and over then this product will help you but if you just need to search occasionally in a small data set this may no be exactly what you're looking for. 

**What problems is HaystackCRM solving and how is that benefiting you?**

I compare excel spreadsheet to DoD NSNs looking for matches, a few hundred at a time. Cuts down my workload quite a bit. 


## HaystackCRM Discussions
  - [What is HaystackCRM used for?](https://www.g2.com/discussions/what-is-haystackcrm-used-for)

- [View HaystackCRM pricing details and edition comparison](https://www.g2.com/products/haystackcrm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+13%3A11%3A19+-0500&secure%5Bsession_id%5D=20dd0492-a940-4de5-a083-f8bcc0cc43bb&secure%5Btoken%5D=54587aa5f5840189fa672aca94a1905d854e8c982b99e3e8ead28cbf99a15035&format=llm_user)

## HaystackCRM Features
**Sales Force Automation**
- Contact & Account Management
- Partner Relationship Mgmt. (PRM)
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management

**Marketing Automation**
- Email Marketing
- Campaign Management
- Lead Management

**Customer Support**
- Case Management
- Customer Support Portal
- Knowledge Base

**Reporting & Analytics**
- Reporting
- Dashboards

**Mobile & Social**
- Social Network Integration
- Mobile User Support

**Platform**
- Workflow Capability
- User, Role, and Access Management
- Document & Content Mgmt.
- Performance and Reliability

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Generative AI**
- AI Text Generation

**Agentic AI - CRM**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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