Gymflow Reviews & Product Details

The onboarding, setup, and support have been exceptional. They’re always checking in and looking out for us to make sure we’re getting the most out of their software. Super easy to use and manage our facility. Taking care of the billing side and revoking gym access to missed payments has been helpful Review collected by and hosted on G2.com.

Lacking a few features for member-only facilities such as ourself. However, that is something they are aware of and have feature requests out there they are working on Review collected by and hosted on G2.com.

I really appreciate how Gymflow actually works and solves every problem we had with previous software. It's very simple to use, and our members really like the new app for door access and bookings. We don't have to spend a week every month managing memberships and payments anymore, as everything just functions on its own, saving us a lot of time. I especially like the self-service aspect, where members control their memberships themselves, which is a huge timesaver. The initial setup was very easy, and I'd definitely recommend it to others. Review collected by and hosted on G2.com.

The only thing we're missing with Gymflow is a referral discount scheme, which I heard is being developed. Additionally, the member app could use more personalization, like including key club information, membership terms, important contact information, and events. These features would really help enhance the user experience. Review collected by and hosted on G2.com.

From start to finish, the whole process has been fab. The customer service and the software itself have really helped us create a smoother process for our business and improve what we can offer our customers. The pricing is the icing on the cake too—it's much cheaper than our last provider. Review collected by and hosted on G2.com.

I only have a couple of small niggles, mainly around some limitations on the appointments side of things. That said, GymFlow are constantly evolving and updating their software, so I’m confident a better solution is on the horizon. Review collected by and hosted on G2.com.

We love how flexible and user friendly Gymflow has been for us. We wanted a smart access gym linked to automatic payments and were able to get that set up with Gymflow and integrate it with KISI to get exactly what we needed. There are so many features that help us stay on track and organized as well. The software is FAST and reliable no bugs so far. The pricing for the software is unmatched in the market considering the continuous help and guidance you receive from the Gymflow staff. The staff assigned to us has really shown they care about our success and the company as a whole has a great roadmap- we can't wait to see what is implemented in the future. Review collected by and hosted on G2.com.

We wish smart lock access was native with Gymflow and didn't have to use an integration, however the integration aspect has been seamless so far so we can't complain either way! Review collected by and hosted on G2.com.

I love the integration of everything we could possibly need to book process and review as a gym, I can see exactly the information I need within a few clicks and action any issues rapidly Review collected by and hosted on G2.com.

A few improvements but these are being made already by Isaac for our clubs needs Review collected by and hosted on G2.com.

Gymflow made our migration to a modern membership + access-control workflow genuinely smooth. We run a leisure facility (gym + pool) within a hotel/resort environment and needed reliable membership management, billing/renewals, bookings, and physical entry access.

The standout is the flexibility around access logic and integrations: the PDK (ProdataKey) integration works well for mapping memberships to PDK Access Groups, and the facility-based “booking access” approach is a smart way to grant time-bound access when someone has a class/booking. The platform is easy to operate once configured, and the member activation flow is clear.

Most importantly, customer support has been exceptional — fast responses, practical guidance, and even a short walkthrough video + a ready-to-send activation email template. That level of hands-on support made rollout and member comms significantly easier. Review collected by and hosted on G2.com.

wo small areas for improvement:

System emails currently send from a “no-reply@gymflow.io

” address unless you configure a branded sender domain via DNS. This is workable (we include our own contact details in the email body), but branded sending would feel more polished out of the box.

The Access setup concepts (Membership Access Group vs Facility/Booking Access) are powerful but can be slightly confusing on first setup. A bit more in-app guidance/tooltips or a clearer “recommended configuration” wizard for common setups (members 24/7 + booking-based access for non-members) would make onboarding even faster.

Overall, these are minor — the core product and support have been excellent. Review collected by and hosted on G2.com.

I really appreciate the patience and support I get from Gymflow. It's great to know that I can email them and have my questions answered promptly. The initial setup was great, and having Logan walk me through the program, like how to add members, was really helpful. Review collected by and hosted on G2.com.

I would like to see the availability on Saturdays to have technical support if needed. Also, it would be helpful to be able to call. Review collected by and hosted on G2.com.

The interface for customers and administrators is effortless to use. I am a solo entrepreneur with at least 45 hours on the gym floor every week plus time spent writing programs. My schedule has no room to deal with an awkward, convoluted front office system. I learned how to use Gymflow in a few hours. Customer service is also the best I've encountered amongst gym-focused softwares. I used Xplor Triib for several years but also tried other popular options like PushPress and TeamUp. Gymflow is the best one. Review collected by and hosted on G2.com.

Gymflow is a very capable platform but it's still in its "embryonic" stages in some ways. There are a few key features that I would like to have BUT the development team is currently working most of them to my knowledge. The developers are also accessible and open-minded, which means suggestions are always welcome. Review collected by and hosted on G2.com.

I am extremely impressed with Gymflow’s customer service. I love that I can message a representative at any time and generally receive a response within an hour, which is incredibly convenient. Their responsiveness and ability to quickly solve specific problems have significantly contributed to a fantastic user experience. I also find it great how Gymflow integrates with our accounting software, making tracking cash inflows and revenue much more straightforward. The initial setup of Gymflow was highly convenient, especially since we transitioned from an outdated system. Considering the complexity of exporting data and entering new members manually, the process went remarkably well. I appreciate how Gymflow effectively replaced our older software, which lacked modern integrations and internet connectivity, providing a more seamless and connected platform. Review collected by and hosted on G2.com.

The add-on features in Gymflow are currently lacking. I would like them to be more developed because they are crucial for our operations, particularly for creating specific membership add-ons such as 24 hour access. Although this improvement is in the pipeline, it's currently a limitation that I'm willing to wait to be addressed. I would also like to see a Shopify integration at some point as we do have a supplement shop inside our gym. Review collected by and hosted on G2.com.

Unbeatable support, super easy to use, affordable monthly price for new business. Review collected by and hosted on G2.com.

Nothing - it runs so smoothly it's superb! Review collected by and hosted on G2.com.