# GrowthZone Reviews **Vendor:** GrowthZone **Category:** [Professional Association Management Software](https://www.g2.com/categories/professional-association-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 84 ## About GrowthZone GrowthZone is an association management software (AMS) solution designed to support member engagement, education, and ongoing participation for member-based organizations, including associations, chambers of commerce, professional societies, and industry groups. The platform combines membership management with integrated learning and community capabilities, enabling organizations to deliver education, foster collaboration, and engage members throughout the membership lifecycle. GrowthZone functions as a centralized system that brings together member data, learning programs, community interaction, events, communications, and billing within a single platform. By consolidating these capabilities, the software reduces reliance on disconnected tools and manual processes while supporting consistent engagement across digital touchpoints. GrowthZone’s modular architecture allows organizations to implement engagement and education tools alongside core AMS functionality and expand usage as programs and member needs evolve. Key Capabilities and Features GrowthZone includes a set of integrated tools that support education-focused and engagement-driven use cases: Learning Management (GZ Learn): An integrated learning management system that supports online courses, certifications, continuing education credits, and structured learning programs. GZ Learn enables organizations to deliver professional development, track participation, and manage educational content tied directly to member records. Community Engagement (GZ Community): A member community solution that facilitates discussion, networking, collaboration, and peer-to-peer engagement within a secure, member-accessible environment. Membership Management: A centralized database for managing member profiles, tracking engagement activity, handling billing, and automating renewals. Event Management: Tools for managing in-person and virtual events, including registration, payments, and event-related communications. Marketing and Communications: Email and outreach tools that support segmented and automated communications, including AI-powered newsletters to help personalize content delivery. Integrated Payments and CMS: Built-in payment processing through GZ Pay and website/content management capabilities to support a connected digital experience. Intended Users and Use Cases GrowthZone is used by associations, chambers of commerce, trade and professional organizations, and association management companies that prioritize education, networking, and member engagement. Common use cases include delivering continuing education programs, managing certifications, supporting online member communities, promoting events, and coordinating communications tied to member participation and learning activity. The platform provides visibility into engagement and education data to support program planning and member retention efforts. Summary GrowthZone is an association and membership management solution that integrates learning, community, and engagement capabilities within a single platform. It supports organizations seeking to centralize education, collaboration, and member interactions while maintaining core operational functions such as membership management, events, payments, and communications. ## GrowthZone Reviews ### 1. GrowthZone: Secure, Reliable, and User-Friendly Value with Easy Website Management **Rating:** 5.0/5.0 stars **Reviewed by:** High Country A. | Membership Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about GrowthZone?** GrowthZone stands out for its strong security features and overall reliability, giving us confidence that our member data is well protected. The platform provides excellent value for money, offering a wide range of tools without unnecessary complexity or added costs. One of the biggest advantages is the website management functionality, which allows us to easily update content and keep our online presence current. Additionally, the system is very user-friendly, making it easy for staff and members to navigate without extensive training. Overall, GrowthZone delivers a well-rounded, efficient solution that meets our organization’s daily operational needs. **What do you dislike about GrowthZone?** While GrowthZone is a strong platform overall, there are a few areas that could be improved. Some features are not as intuitive as others, which can require extra time to learn or locate within the system. Occasional system updates or changes can also disrupt workflow if not clearly communicated in advance. Reporting capabilities, while useful, can sometimes feel limited or require additional customization to meet specific needs. Additionally, certain processes involve multiple steps that could be streamlined for efficiency. Despite these drawbacks, the system remains functional and effective, but refining these areas would enhance the overall user experience. **What problems is GrowthZone solving and how is that benefiting you?** GrowthZone solves many of the challenges associated with managing membership organizations by centralizing data, automating processes, and improving communication. It eliminates the need for multiple systems by combining membership management, billing, event registration, and website updates into one platform. This has significantly reduced manual work, minimized errors, and saved time for our team. The automation of dues billing and member communications ensures consistency and efficiency. Additionally, having real-time access to accurate member information allows us to better serve our members and make informed decisions. Overall, GrowthZone has streamlined our operations and improved both staff productivity and member experience. ### 2. Efficient Membership Management with Room for Support Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** April M. | Membership and Programs Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about GrowthZone?** I find GrowthZone easy to use and navigate, especially when it comes to setting up members' information in the database. The ease of setting up an event or a program is also something I appreciate, allowing both members and the general public to register easily for our programs and events. It's convenient for anyone to view our programs and events throughout the year. Plus, I've found the onboarding support excellent. My team leader was great at answering questions and checking in, making the process manageable and effective. **What do you dislike about GrowthZone?** GrowthZone is a little bit slow in their customer support. Sometimes when you have an issue with a module or a feature on GrowthZone and you open up a ticket, it can take several days, if not weeks, to get a response on that issue to trying to find a solution for your problem. Also, sometimes the site can go down, and I know that they've had some issues with that. So I think technology-wise, they've still got a little bit more room for improvement. **What problems is GrowthZone solving and how is that benefiting you?** GrowthZone saves me a lot of time and stress by handling recurring billing, membership renewals, and event planning. It lets me do batch invoicing for different membership levels and allows members to set up their profiles in the database. ### 3. Comprehensive Membership Management Tool with Challenges **Rating:** 5.0/5.0 stars **Reviewed by:** Craig W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about GrowthZone?** I like the ability to set up different levels of discounts for our members and manage the membership list. I'm able to see which members have paid and who haven't, and I can run reports to get an idea and update on what I need to address. It's a one-stop shop. **What do you dislike about GrowthZone?** The challenge with GrowthZone is that there's so much to do, and I don't always remember how to do those things. I have to constantly get a refresher course. If there was a way to access previous steps or things I had to do, so I can redo them, that would be wonderful. **What problems is GrowthZone solving and how is that benefiting you?** I use GrowthZone to manage our member-facing website. It's like a one-stop shop for accessing all segments of our organization, where we can make changes and updates. It allows me to set up different levels of discounts and manage membership lists effectively. ### 4. All-in-One Solution for Association Management **Rating:** 5.0/5.0 stars **Reviewed by:** Shelley G. | Senior Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about GrowthZone?** The program meets our needs for most all aspects of our association in one place - membership records, billing, events, communications, marketing, etc. Everything can be managed in one location without the need for additional programs. The entire program is user-friendly. The online Knowledge Base is very thorough when we need help. When we can't find what we need, the team at GrowthZone is always ready and willing to help. **What do you dislike about GrowthZone?** Some of our processes and policies are a bit unconventional, and the options for customization in those areas are somewhat restricted. As a result, we've had to come up with creative workarounds to function effectively within the system. We've also encountered a few challenges with the setup of the web store, but we've been able to manage and make it work for our needs. **What problems is GrowthZone solving and how is that benefiting you?** Since we have a small team, it's important for us that everything is user-friendly and accessible to everyone for collaborative work. It's also preferable to minimize the number of programs we need to buy and manage. GrowthZone meets both of these requirements for us. **Official Response from Jessica Jacobs:** > Thank you for taking the time to share such a thoughtful review! We’re thrilled to hear that GrowthZone is serving as a true all-in-one solution for your association—bringing membership records, billing, events, communications, and marketing together in one user-friendly place. It’s especially great to know our Knowledge Base and support team have been there when you need them. We also appreciate your honest feedback around customization and web store setup. Associations all operate a little differently, and insights like yours help guide how we continue to expand flexibility and improve those areas. We’re glad to hear you’ve been able to find creative ways to make the system work for your unique processes in the meantime. Knowing that GrowthZone helps your small team collaborate more easily while reducing the need to manage multiple platforms is exactly what we aim for. Thank you for trusting GrowthZone to support your work and your mission—we’re grateful to be your partner. ### 5. Revolutionized Our Membership Management Effortlessly **Rating:** 5.0/5.0 stars **Reviewed by:** D'Ann W. | Realtor, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about GrowthZone?** I love how GrowthZone automates membership dues invoicing, making the process much easier for me. The member portals are a fantastic feature, giving members more control to advertise and share special events. Creating events and invoicing is now much simpler and more efficient. The initial setup was straightforward, which was really helpful. Overall, GrowthZone provides more benefits to our members and solves previous issues we faced with a website managed by an individual. **What do you dislike about GrowthZone?** So far I don’t have any dislikes. **What problems is GrowthZone solving and how is that benefiting you?** GrowthZone makes invoicing members and creating events easier, automates membership dues invoicing, and provides members their own portals to advertise and share special events. ### 6. The Central Hub for Association Management **Rating:** 5.0/5.0 stars **Reviewed by:** Sheena D. | Education & Workforce Development, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about GrowthZone?** GrowthZone has been an indispensable platform for our organization. It is incredibly easy to use and serves as the central hub for marketing and promoting all our courses, webinars, and events. We rely on it to track income from our education offerings, manage registrations, extract insightful reports, handle invoicing, and oversee all membership-related accounts—all within a single, streamlined system. The platform is easy to integrate into our existing workflows, and the customer support team has been consistently responsive, knowledgeable, and helpful whenever we’ve needed assistance. Overall, GrowthZone has significantly improved our operational efficiency and member engagement, and I highly recommend it to other associations looking for a reliable, all-in-one management solution. **What do you dislike about GrowthZone?** We truly have no major complaints. The platform does exactly what we need, and the support team is always helpful when we have questions. **What problems is GrowthZone solving and how is that benefiting you?** GrowthZone has been instrumental in consolidating and simplifying our administrative processes. It solved our challenge of managing course promotions, registrations, invoicing, and member accounts across multiple, disconnected systems by providing a single, integrated platform **Official Response from Jessica Jacobs:** > Thank you for such a thoughtful and detailed review! We’re honored to hear that GrowthZone has become an indispensable, central hub for your organization—supporting everything from course and event promotion to registrations, invoicing, reporting, and membership management, all in one streamlined system. It’s especially rewarding to know that GrowthZone fits seamlessly into your existing workflows and that our support team has consistently delivered responsive, knowledgeable help when you need it. That partnership is something we take great pride in. We’re thrilled that consolidating your systems into a single platform has improved both operational efficiency and member engagement. Thank you for your recommendation and for trusting GrowthZone to support your education programs and your mission—we’re grateful to be part of your success. ### 7. Our onboarding with GrowthZone **Rating:** 5.0/5.0 stars **Reviewed by:** Loni B. | Association Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2025 **What do you like best about GrowthZone?** Getting started with GrowthZone has been such a great experience! From day one, the team has been welcoming, patient, and easy to work with. They walk us through every step, answer our questions quickly, and make sure we actually understand what’s happening. What we’ve loved most is how personal it feels. They really listen to our needs and tailor things so it fits us, instead of just giving a one-size-fits-all plan. The process feels organized but not overwhelming, and their energy makes it easy to stay excited about what’s ahead. So far, onboarding has been smooth and supportive. We can already tell GrowthZone is going to be a great partner for us moving forward! **What do you dislike about GrowthZone?** We don't have any downsides so far in the process. **What problems is GrowthZone solving and how is that benefiting you?** We juggle too many tools, spreadsheets, or disconnected systems. GrowthZone brings everything together in one platform automating a lot of that, freeing up time for higher-value work. Keeping communication centralized and trackable. When multiple people or departments are involved, things slip through the cracks **Official Response from Jessica Jacobs:** > Thank you for sharing such kind feedback! We’re thrilled to hear that your onboarding experience with GrowthZone has been smooth, supportive, and personalized. It’s wonderful to know our team has been able to guide you step by step and make the process organized, clear, and even enjoyable. We’re also glad to hear that GrowthZone is helping bring your tools and communication together, saving time and keeping everything more centralized and trackable. Your recognition of our team’s approach and the platform’s impact means a lot—we’re excited to continue partnering with you and supporting your success! ### 8. My experience with MemberSuite/GrowthZone **Rating:** 5.0/5.0 stars **Reviewed by:** Rose B. | Director, Membership and Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about GrowthZone?** The support team is exceptional and I must say that each time I have reached I have been contacted in a very timely manner. And no matter how many times I have to email back to get clarity, they will keep responding until I am okay and ready to move to use. **What do you dislike about GrowthZone?** Currently, it is that they do not have a CMS for a website so it make our current site look like it is not connected to the member portal which is managed by GrowthZone. **What problems is GrowthZone solving and how is that benefiting you?** I am told that pretty soon, we will have capability to pay using methods like Google Pay, Apple Pay, Zelle, CashApp. The ability to use more than 2 pay methods will help us (we believe) in getting our younger generation of members to renew their membership quicker. **Official Response from Jessica Jacobs:** > Thank you for sharing your experience with GrowthZone! We’re thrilled to hear that our support team has been responsive and helpful, and that they’ve been able to provide the clarity you need every step of the way. We appreciate your feedback regarding the website CMS and understand how important it is to have a seamless connection between your site and the member portal. It’s also exciting to hear that upcoming payment options like Google Pay, Apple Pay, Zelle, and CashApp will help engage younger members and make renewals easier. Your insights help us continue improving the platform to better meet your needs! ### 9. Quick Implementation, Solved Big Challenges **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2025 **What do you like best about GrowthZone?** In 2023, we set out to overhaul our website and AMS to solve a number of challenges that our association experience with our old system. We decided to use the GrowthZone AMS and host our website on Wordpress. I love that implementation of GrowthZone was easy and as painless as possible. It included training and time with developers who listed to our concerns and feedback and helped us customize solutions. When we have new staff, there are videos and articles that really cut down on our time spent training. GrowthZone has allowed us to streamline processes, such as event registration, and achieve better integration between our AMS and newsletter / contact lists. One thing that was huge for us as a trade association is that the software is built with the ability to create and track parent (company)-child (employee) relationships and both individual- and company- level member data. We also appreciate being able to create lists and categories to easily segment members, and these lists can be automatically refreshed every evening to incorporate new contacts based on rules. The member onboarding process is seamless, and we've had only positive feedback from our members about the transition. It's also super easy to pull and customize reports, an underrated feature compared with the AMS we used previously. **What do you dislike about GrowthZone?** I have found some aspects of billing to be frustrating, particularly for events. It can be hard to correct mistakes (for example, if a member registers for an event twice or as a non-member) because there's often not a good way to just undo something. GrowthZone makes a lot of system updates and upgrades though and some of what had been frustrating me has definitely improved. **What problems is GrowthZone solving and how is that benefiting you?** Specifically, the AMS is build for trade associations, and being able to create parent-child relationships has solve major issues for us. In addition, the event module has saved countless staff hours logging registrations and entering transactions into our accounting software. **Official Response from Jessica Jacobs:** > Thank you so much for your thoughtful review and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding billing. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! ### 10. Exceptionally User-Friendly with Robust Event Features **Rating:** 4.5/5.0 stars **Reviewed by:** Erica C. | Education & Events Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about GrowthZone?** I’m less than two months into using Growth Zone for my new job, but I love it. I have used several similar platforms, and this is one of the most user-friendly out there. I love how easy it has been to learn, the number of event features, and the learning opportunities they offer. **What do you dislike about GrowthZone?** You can't include dietary restrictions for meals. **What problems is GrowthZone solving and how is that benefiting you?** It is making event tracking for attendees easier, so I can plan better, which impacts my budgeting. **Official Response from Jessica Jacobs:** > Thank you for sharing your experience—and welcome to GrowthZone! We’re so glad to hear that even early on, you’re finding the platform intuitive and easy to learn, especially compared to other systems you’ve used. It’s great to know our event features and learning resources are helping you get up to speed quickly and feel confident in your new role. We also appreciate your feedback regarding dietary restrictions for meals. That’s a valuable insight, and feedback like this helps inform future enhancements as we continue to evolve our event tools. We’re especially happy to hear that GrowthZone is making event attendee tracking easier and supporting better planning and budgeting. Thanks again for taking the time to share your review—we’re excited to support you as you continue your journey with GrowthZone! ### 11. Review of MemberSuite by GrowthZone **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2025 **What do you like best about GrowthZone?** We've been using MemberSuite by GrowthZone for over five years now and it's proven to be a comprehensive solution for managing our association’s membership and operations. Pros: Robust Membership Management: MemberSuite offers a strong suite of tools for managing member data, dues, renewals, and communications. The ability to segment and track member activity has improved our engagement strategies. Customization and Flexibility: The platform allows a decent amount of customization, which is helpful for aligning with our internal processes. Automation Features: Automated billing, event registrations, and email reminders have reduced manual workload significantly. Support & Onboarding: The implementation team was helpful, and their ongoing support is responsive, especially when it comes to technical issues or training questions. **What do you dislike about GrowthZone?** Cons: User Interface: The UI can feel a bit outdated and unintuitive in places. There's a learning curve, especially for less tech-savvy staff. Also, the portal is not the easiest to navigate for some of our members. Performance: At times, the platform can be a bit slow, particularly when running complex reports or navigating large data sets. Customization Complexity: While it's flexible, some customization options require technical knowledge or additional support from the Growth Zone team. **What problems is GrowthZone solving and how is that benefiting you?** Before implementing Member Suite, we struggled with fragmented systems and manual processes that made it difficult to maintain accurate member records, communicate effectively, and generate reports. Some of the key benefits of using Member Suite include: Improved Efficiency: Automations have saved our staff countless hours per month. Stronger Member Engagement: More accurate data and streamlined communication have helped us better connect with members. Data-Driven Decisions: With access to real-time metrics, we can proactively identify trends and respond to member needs. Scalability: As our organization grows, Member Suite scales with us—no more outgrowing our tools every few years. **Official Response from Jessica Jacobs:** > Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the user interface and some of the features. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! ### 12. Best Software Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about GrowthZone?** it is user-friendly and when downloading data is super understandable **What do you dislike about GrowthZone?** something can be lagging when loading contacts. **What problems is GrowthZone solving and how is that benefiting you?** GrowthZone helps us streamline and centralize our membership management, communications, and event registration processes. Instead of juggling multiple platforms and spreadsheets, we now handle billing, renewals, email campaigns, and reporting in one place. This saves staff time, reduces errors, improves communication with members, and gives us real-time insights into engagement. As a result, we’re able to focus more on delivering value to our members and less on administrative tasks. **Official Response from Jessica Jacobs:** > Thank you for sharing your feedback! We’re glad to hear that you find GrowthZone user-friendly and that downloading data has been clear and understandable. We also appreciate your note about occasional lag when loading contacts—your feedback helps us continue improving performance. It’s great to know that GrowthZone is helping streamline membership management, communications, and events, saving your team time and giving you real-time insights to better serve your members. ### 13. Love Growthzone **Rating:** 4.5/5.0 stars **Reviewed by:** Rachel C. | Events and Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2025 **What do you like best about GrowthZone?** I like the simple event posting and registration process for members. I also appreciate the Info Hub and the ability for members to share their own events, press releases, and more. They were very attentive and helpful during the entire implementation process, and their chat bot is always available and answers quickly to questions. **What do you dislike about GrowthZone?** We’ve had some difficulty with billing—specifically needing to add contacts who aren’t directly associated with us, which is challenging since we run a large farmers market every Saturday. **What problems is GrowthZone solving and how is that benefiting you?** Automated marketing and email flows - saving us time as we are a small chamber of 4 **Official Response from Jessica Jacobs:** > Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding billing. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! ### 14. Great easy to use software and very reasonably priced. Great live human being support as well **Rating:** 5.0/5.0 stars **Reviewed by:** Jeffry U. | Director of member and partner management, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2025 **What do you like best about GrowthZone?** Great easy to use software and very reasonably priced. Great live human being support as well **What do you dislike about GrowthZone?** Really none....Great easy to use software and very reasonably priced. Great live human being support as well **What problems is GrowthZone solving and how is that benefiting you?** member and donor management **Official Response from Jessica Jacobs:** > Thank you so much for your thoughtful review and for sharing your experience with GrowthZone! We're delighted to hear that you had a great experience overall. Thanks again for your support! ### 15. Great Webinars **Rating:** 3.5/5.0 stars **Reviewed by:** Kody Blue P. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about GrowthZone?** The professional development that you provide is very helpful, especially in the non-profit sector. Our entire team regularly attends your sessions and always bring back really good, useful information. **What do you dislike about GrowthZone?** Aside from the PD, I am not sure what else is available or pertinent to me or my position/industry. **What problems is GrowthZone solving and how is that benefiting you?** Like I said, it is a great way for me to get some PD in, but it's not solving any issue. **Official Response from Jessica Jacobs:** > Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience and love to hear you enjoy our webinars! Please reach out to your Customer Success Manager to learn more about GrowthZone's offerings. We'd love to get you more information about how our products can help streamline efforts in your association. Thanks again for your support! ### 16. Bringing our association into the future! **Rating:** 4.5/5.0 stars **Reviewed by:** Natalie W. | Communications Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2024 **What do you like best about GrowthZone?** Before Growthzone, our association management was disjointed, running through a Microsoft Access database, disconnected billing, communication software, tracking, etc. Nothing worked together. We are in awe of how well Growthzone has been able to bring our management all into one platform, where all staff can track and learn together. The ease of use is notable, as is the ability to customize memberships, and transfer custom fields, and data. There are also continuous improvements happening and the ability to request future updates. Our initial transfer of data ane implementation was time consuming, but the data was transfered correctly and the implementation staff were excellent in the transfer. We also appreciate the integration with our website and running the website through GZCMS, which helps us do more internally. We use the system constantly for hundreds and hundreds of events and are currently in development to create a library within the InfoHub for our members. **What do you dislike about GrowthZone?** There have been some issues in the past with other staff members having a tough time getting through to support, however, when issues have arisen, they have always gotten resolved. There are a few areas we would like to see some more customization, but it seems to be headed in that direction witht the progressing development. **What problems is GrowthZone solving and how is that benefiting you?** It solves our longstanding problem of having all different systems. It has moved our proceses into one unified system that all staff can access and understand. **Official Response from Jessica Jacobs:** > Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support response time. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! ### 17. GZ - great for medium sized associations to keep track for their members **Rating:** 5.0/5.0 stars **Reviewed by:** Jayne Y. | Professional Development Director and Accounts Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2024 **What do you like best about GrowthZone?** The ease of the program. That was one of the things that we were really looking at when we were in the market for a new CRM. We needed something that was easy on the front end, for our members, and easy enough on the backend for staff. We wanted a platform that would be able to schedule our events and be able to digitally check people in to those events. We wanted a platform that was easy to learn and this was definitely it. One of the things that definitely stands out is that there is a live chat feature for help. That has been my go-to for tech support from the very beginning...very impressed with that. **What do you dislike about GrowthZone?** I've put in several suggestions for updates, that I would think would be easy to implement, but haven't seen any movement on them yet. I keep hoping but I haven't seen anything. **What problems is GrowthZone solving and how is that benefiting you?** We are able to create memberships for our members so that we can email them for certain things. For instance we have created Supervising Broker memberships so that we can create emails that go just to those individuals. It's simple and easy to do and it makes our jobs much easier. **Official Response from Jessica Jacobs:** > Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding new suggestions and updates. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! ### 18. Excellent System - Freedom to Scale **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about GrowthZone?** I love the freedom I have to grow and scale my business with GZ. Great training resources are available, easy to implement and use, train my team and intuitive platform. I like the new community feature and having our members use a single sign in approach is going to be vital. **What do you dislike about GrowthZone?** Help Tickets can take a couple of days to hear a response. This has gotten faster the past 2 months. Love to see an app feature that incorporates Community. Would love to see better fundraising forms. **What problems is GrowthZone solving and how is that benefiting you?** Love the new payment features and options through GZ Pay. Ease of growth and support for our chambers. Helping us with retention, love the automated letter system for new members. The more I learn about what GZ can do, the more I love! **Official Response from Jessica Jacobs:** > Thank you so much for your feedback and for sharing your experience with MemberSuite. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support tickets and the fundraising forms functionality. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! ### 19. Simple and straight forward solutions to complex management. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about GrowthZone?** I enjoy the simple processes for membership management/development and event setups that include exhibitors/sponsors. I've found that other management systems can make these processes too complex which slows down productivity. **What do you dislike about GrowthZone?** Occasionally, I run into issues with the basic support function. It can take several hours to receive a response from support staff and it generally does not result in a fixed issue. **What problems is GrowthZone solving and how is that benefiting you?** Event Setup, data management, and membership dues billing. **Official Response from Jessica Jacobs:** > Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding support. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! ### 20. Steep learning curve, but great implementation support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2024 **What do you like best about GrowthZone?** GrowthZone is extremely comprehensive - as a member management platform, it has a ton of utility and features to help you get the most out of your member data. We use GrowthZone daily to keep member records up to date (contact info, location, social sites, etc.) and to send out communications. The contact management and communication features are intuitive and easy to use if you have any sort of CRM experience. **What do you dislike about GrowthZone?** As a BID (Business Improvement Distrcit), we had a fairly unique and complete use case for GrowthZone. Our implementation coach Katie was amazing, and helped us customize the software to our needs, but there are still some limitations. GrowthZone has a couple features that cannot be turned off, such as billing, which our organizaiton does not need. This means we have to use workarounds, which can be awkward. **What problems is GrowthZone solving and how is that benefiting you?** We have over 1600 members and GrowthZone helps us keep them organized, keep their contact information up to date, and make sure the right communications go to the right members. **Official Response from Jessica Jacobs:** > Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding some of the tools and the need for workarounds. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! ### 21. Thanks to Growth Zone, My Job is So Much Easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Stacey D. | Member Services Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2024 **What do you like best about GrowthZone?** Having worked at two other REALTOR associations previously, I can confidently say that Growth Zone is far superior to the association management systems I've used in the past. As a new employee at my current association, I've found this software to be incredibly user-friendly, efficient, and easy to learn. The intuitive interface makes it easy for staff and members to navigate, making my transition seamless. Generating reports is straightforward, allowing us to access vital information quickly—something I struggled with at previous organizations. I also manage our weekly newsletter, and I love how easy it is to pull information directly from Growth Zone. This not only saves me time but also improves the accuracy of our communications. Overall, Growth Zone has made my daily job functions significantly easier and more efficient. I highly recommend it to any association looking for a reliable and user-friendly association management solution! **What do you dislike about GrowthZone?** So far, there is nothing I dislike about the system. **What problems is GrowthZone solving and how is that benefiting you?** I am a new user. The ease of creating my newsletter alone is a huge benefit. New member creation is a breeze compared to the systems I've used in the past. **Official Response from Jessica Jacobs:** > Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. ### 22. GrowthZone supports our statewide association **Rating:** 4.5/5.0 stars **Reviewed by:** Dawn A. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2024 **What do you like best about GrowthZone?** I love setting up automations for billing and other processes. It simplifies the work that I have to do and increases the support that we can offer our membership. **What do you dislike about GrowthZone?** There is so much to learn about the system that it may take some time to maximize your use of it all. That's not a bad thing though....dig in, learn and get moving! **What problems is GrowthZone solving and how is that benefiting you?** Helps us to engage our membership in a more supportive way. When you have very little staff, this product strengthens your ability to support your membership. **Official Response from Jessica Jacobs:** > Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! ### 23. Fantastic Member Management Software! **Rating:** 5.0/5.0 stars **Reviewed by:** Julie D. | Director of Communication, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2024 **What do you like best about GrowthZone?** Our association has been using GrowthZone software for a couple years now, and we've been completely satisfied with the system - from the onboarding process to day-to-day tasks. Having efficient tools to handle our member data is crucial, and this software has proved to be invaluable to our association. 1. Ease of use It didn't take long for our team to learn the various features and functionalities. From adding new members to updating their information and tracking membership statuses, everything is streamlined and easy to manage. 2. Reports Generating reports for attendance, membership growth, and financials has been a game changer. This has significantly cut down the time we spend on administrative tasks. 3. The onboarding process was seamless and well-structured Their team provided comprehensive monthly/weekly/daily training sessions that were tailored to our specific needs, ensuring that everyone on our team felt confident using the software from day one. They thouroghly answered all our questions and guided us through setup, making sure we were making the most of the software's capabilities. There were several homework items required - completing these throroughly was detrimental to making the transistion from our old software to GZ a smooth one, and we were walked through each one. 4. Customer Service They have been amazing! Each time I've reached out they were quick to respond and solve whatever conumdrum I got myself into. Their knowledge and friendly service really makes the difference and sets them apart. Overall, GrowthZone' exceeded our expectations. It's reliable, user-friendly, and has truly transformed how we operate. I would highly recommend it to any organization looking to streamline their member management processes. **What do you dislike about GrowthZone?** Honestly, we've been so happy with the system, there isn't anything I can think of that I don't like. There have been mishaps/errors/confusion... but it's all been user error. Any issue we come across, there's answers in the help section, or tech is a phone call away. **What problems is GrowthZone solving and how is that benefiting you?** -streamlined billing/accounts receivable -reports for membership/events/billing/etc save staff a ton time -integration of website with calendar and member registration for events -event creation with registration is 1,000,000 times better than previous software **Official Response from Jessica Jacobs:** > Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience! Your input is invaluable and if you run into any future errors or mishaps, please let us know and we're more than happy to jump on a call to help troubleshoot asap. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and thoughtful feedback! ### 24. Realtor Association loves our GrowthZone! **Rating:** 4.5/5.0 stars **Reviewed by:** Frank T. | Chief Executive Officer, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about GrowthZone?** GrowthZone provides all the functionality we need and want while communicating directly with NAR. It saves us time and effort, countless hours over the course of a year. It provides ways for members to take control of their information in our system, to register for meetings or events and sign up for sponsorship opportunities all online without any need for staff assistance. Members appreciate that they can do all these things from their phone, their office or anywhere they can access the internet. We use it ever day and it is incorporated into almost every aspect of our association management functions. **What do you dislike about GrowthZone?** Customer support is closed on Wednesdays. Naturally, if something goes wrong it will go wrong on a Wednesday. **What problems is GrowthZone solving and how is that benefiting you?** It automates some functions that previously required days or even weeks of work. Annual renewals, for example, can be automated. **Official Response from Jessica Jacobs:** > Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support response time. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! ### 25. Just what the Sales Doctor Ordered! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** October 08, 2024 **What do you like best about GrowthZone?** GrowthZone streamlined and simplified all the tools I need to operate, whether I am at my house office or on the road interacting with my members. I use it every day and especially like the customizable reports that can be set up. It was easy for me to work in GrowthZone on my first day because of how the software is viewed visually and what steps are needed to access the different features. Access on my laptop or cell phone is easy and simple. Just what I need to be productive throughout the day and update touchpoints with our current and prospect members. **What do you dislike about GrowthZone?** I do not have any dislikes about GrowthZone. **What problems is GrowthZone solving and how is that benefiting you?** Everything I need in one place. Ease of Access. **Official Response from Jessica Jacobs:** > Thank you so much for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience! If you have any additional comments or need assistance of any kind, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support! ### 26. Automation beneficial **Rating:** 2.5/5.0 stars **Reviewed by:** Cole T. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2025 **What do you like best about GrowthZone?** The automation alignment within this software **What do you dislike about GrowthZone?** The connectivity of it between system of calendars **What problems is GrowthZone solving and how is that benefiting you?** It is helping me align event planning ### 27. Great product in the making! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2024 **What do you like best about GrowthZone?** Customer Service is extremely helpful! I use the online chat feature often. GrowthZone is a 1-stop shop for customer relations. Contacts/directories, blast emails, event management, project management, education tracking, billing, and more! It's easy to learn (GZ Knowledge Base and Chat are great!) **What do you dislike about GrowthZone?** GrowthZone is a product in the making, so there are some minor functionality issues. They are quick to listen to their customers, implement, and make changes for improvement (this is a good thing). The biggest problem I'm experiencing is when updates are made, the change don't seem to make historical adjustments. Example: If I create an event at the beginning of the year for an event taking place later in the year and they make an improvement to the events module, it does not apply to the event made early in the year. As an Admin of our account, I wish I had more access to see who made changes. I'd also like more access to correct some of the historical errors. **What problems is GrowthZone solving and how is that benefiting you?** GrowthZone has come a long way this past year. We love the communication about new features, especially all the stuff around events. We are hesitant to switch our financials/billing over to GZ because of the reported issues. **Official Response from Jessica Jacobs:** > Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding functionality and updates. Your input is invaluable in helping us identify areas where we can enhance our platform and will share your feedback with our team. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! ### 28. GrowthZone Yes or No? **Rating:** 4.0/5.0 stars **Reviewed by:** Donna M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2024 **What do you like best about GrowthZone?** The best part about GrowthZone is their willingness to talk and collaborate with the users on new features. The program is good and we are very happy we switched. Are there things that could be improved? Of course! And that's where they excell, they know improvements can be made and they are willing to make necessary improvements without thinking the program is perfect. **What do you dislike about GrowthZone?** My only complaint is the initial training. We were one of the newer companies to join Growthzone. I believe that at that time training wasn't laid out very well. After meeting with staff and helping with product development I believe this has been improved. As CRM's go it's easy to figure out but there's nothing better than a good training program. **What problems is GrowthZone solving and how is that benefiting you?** Mainly tracking of critical information dealing with events and sponsorships. I worked with a users group to help build the new modules in the events. **Official Response from Jessica Jacobs:** > Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the training programs. We are continuously working to improve our training and how we tailor our training to best meet your organization's needs. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! ### 29. Growthzone the Best Program that EVER Existed! **Rating:** 5.0/5.0 stars **Reviewed by:** Halie M. | Membership Services Representative and Events Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about GrowthZone?** There is so much to like about Grwothzone is it hard to pick one thing. I like how everything we need for our members is in one place. It has made creating events and processing payments so much easier. **What do you dislike about GrowthZone?** The least helpful thing about grwothzone is how certain days you have to wait a long time for the help desk. **What problems is GrowthZone solving and how is that benefiting you?** Growthzone helps to organize everyone's information in one place. It has made running the Chamber go smoother and run better. I could not imagine another platform and not sure what we did before growthzone. **Official Response from Jessica Jacobs:** > Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support response time. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! ### 30. Operations combined with efficiencies **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2024 **What do you like best about GrowthZone?** Most small businesses/non-profits are often challenged to do much with little. This program is allowing us to pull so muhc disparate information into one place. Understanding the full range of services we provide is not always clear without good record keeping. GZ is that tool for us. **What do you dislike about GrowthZone?** Not applicable. We have no dislikes of GrowthZone. **What problems is GrowthZone solving and how is that benefiting you?** Pooling disparate information. Automating tasks to allow us to focus on service. **Official Response from Jessica Jacobs:** > Thank you so much for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience! If you have any additional comments or need assistance of any kind, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support! ### 31. GrowthZone Education and Membership **Rating:** 5.0/5.0 stars **Reviewed by:** Tonya D. | Membership & Education Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about GrowthZone?** I love how GrowthZone incorporates NAR and the MLS in one system. It is so much easier to maintain and assist our Realtors. The education and event sections make creating courses and maintaining accurate information and keep track of each persons continuing education. **What do you dislike about GrowthZone?** The downside of GrowthZone to me is learning all of the capabilities this program has. Also, the delay on Chat with Support is quite long. **What problems is GrowthZone solving and how is that benefiting you?** GrowthZone is helping our association to keep records at hand for all our our Association Employees. **Official Response from Jessica Jacobs:** > Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support response time. We are continuously working to improve our support processes to provide faster and more efficient assistance. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! ### 32. GrowthZone makes life easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Paige H. | Events Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2024 **What do you like best about GrowthZone?** We're thrilled with GrowthZone! Our previous system was quite complex, and GrowthZone has simplified everything. It's great that accessing invoices and all communications on one's account is now straightforward. **What do you dislike about GrowthZone?** First learning the systems can be a little complicated but once you learn it its great. Also, I would like to see 24 hour support. **What problems is GrowthZone solving and how is that benefiting you?** Growthzone helps us stay organized and on top of things! **Official Response from Jessica Jacobs:** > Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you have had a great experience! We also appreciate your feedback regarding the support. We are continuously working to improve our support service and appreciate your suggestion for 24 hour support. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and feedback! ### 33. What a Great Experience it has been using GrowthZone for our Home Builders Association!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Stacey A. | Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2024 **What do you like best about GrowthZone?** GrowthZone streamlined and simplified the work required by our office in managing our association. **What do you dislike about GrowthZone?** Would prefer the implementation process to be condensed to every day for a few weeks, instead of once a day over several months. **What problems is GrowthZone solving and how is that benefiting you?** Managing events, communicating with members, record keeping **Official Response from Jessica Jacobs:** > Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the implementation process. Your input is invaluable in helping us identify areas where we can enhance our process and will share your feedback with our team. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! ### 34. Growth Zone has been a wonderful tool for membership **Rating:** 4.5/5.0 stars **Reviewed by:** Liz B. | President & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2024 **What do you like best about GrowthZone?** The ability for us to do everything in one place **What do you dislike about GrowthZone?** Sometimes it can be a bit challenging when the software is updated to navigate the new updates. **What problems is GrowthZone solving and how is that benefiting you?** Billing is much easier for us and the ability to modify member profiles through their accounts ### 35. Thought of all those little things **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about GrowthZone?** They are very responsive to any issues we have. No software will ever be completely perfect and when as a user, you have suggestions or issues, they listen. **What do you dislike about GrowthZone?** Working through support tickets. I know they are backlogged so I understand. **What problems is GrowthZone solving and how is that benefiting you?** We are using the project module to track our onboarding with new members as well as member engagements and it is helping us keep track better of all the things we have going on! **Official Response from Jessica Jacobs:** > Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support response time and your understanding. We are continuously working to improve our support processes to provide faster and more efficient assistance. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! ### 36. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2024 **What do you like best about GrowthZone?** Easy to get to a member record and update it. Easy to process billings. **What do you dislike about GrowthZone?** They are helpful in resolving things, especially if you call or chat. Submitting a ticket can take awhile, and sometimes the answer is not sufficient, so it takes a bit longer to get those things resolved. **What problems is GrowthZone solving and how is that benefiting you?** helpful reports for analyzing where we are. **Official Response from Jessica Jacobs:** > Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We appreciate your feedback regarding utilizing our support tickets. We are working to improve our response times and the responses within the tickets. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! ### 37. Growth Zone zoom integration **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle M. | Manager, Database and Member Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2022 **What do you like best about GrowthZone?** Very user friendly and useful in the association industry **What do you dislike about GrowthZone?** Some limitations here and there but there is a user voice to voice enhancements and upgrade. I believe they are understaffed just like so many other companies so it is challenging **What problems is GrowthZone solving and how is that benefiting you?** streamlining our processes. Getting all our data in one place ### 38. Comprehensive database management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2022 **What do you like best about GrowthZone?** Having the ability to have multiple components of database management, calendar/task list, newsletters, financial tracking etc. **What do you dislike about GrowthZone?** Not being able to download all statements to view before sending. I currently have to send one by one. Also that I have to create separate accounts for each full membership in an organization **What problems is GrowthZone solving and how is that benefiting you?** We haBe some issues with getting renewal or new members to communicate with our national system. It's not a huge issue just an ongoing issue we discuss ### 39. How Growth Zone has Separated Themselves from the Normal CRM Pack! **Rating:** 5.0/5.0 stars **Reviewed by:** Heidi A. | Member Relations & Engagement; Membership; Membership Development, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2021 **What do you like best about GrowthZone?** There are 2 qualities about GZ that make them superior. 1 - Customer Service team is beyond FABULOUS! I have never been left hanging with no answer; they are calm; they listen; they ask questions to understand the issue so they can provide the best answer; and most importantly, they care! 2 - The online Wiki is one of the best resources I have ever used or seen! Kudos to GZ for taking time to provide a document that shows you step by step instructions and examples. **What do you dislike about GrowthZone?** My one dislike would be the reporting when it comes to actual revenue recognized for a data range entered. Many of my nonprofit members have 2 or more memberships with us. Therefore, when running this revenue report, it shows them bifurcated and with the discount if there was one. It makes it very hard to pull out what was actually paid and what the actual dues were before the discount was applied. **Recommendations to others considering GrowthZone:** consider the full package... meaning you are buying software but you are also buying the knowledge and customer service which you will rely on to help you use the system to the best of your ability. GZ offers the best support I have ever experienced and they have provided me the care and support I would expect from a colleague or staff member. **What problems is GrowthZone solving and how is that benefiting you?** - Revenue recognition which I have an open ticket with GZ - Set up of corporate accounts so we have related contacts and the money is applied accordingly - Invoicing is a breeze! - Some reporting is a bit tricky but the GZ staff is always there to explain and assist ### 40. So Far So Good **Rating:** 4.0/5.0 stars **Reviewed by:** Jodi O. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2021 **What do you like best about GrowthZone?** For the most part, the system is user friendly. The template options for the website are much more attractive and using WordPress as the platform is definitely a step up. The visibility in to the billing section is great and processing payments super simple. Love how easy it is for members to pay by clicking on their invoice. Registering for events is also super easy. It's getting close to Amazon status -- just a couple of clicks and you're registered, paid and have it on your calendar. **What do you dislike about GrowthZone?** Because it's a newer system, there continue to be changes. Some of those changes are good and some, not so much. Unfortunately, there is very little (if any) communication about the changes so you're often left floundering to figure out how you're supposed to do something now. The wikis don't stay up to date with the changes so there's no help to be found there either. The wikis, in general, often fall short of getting you all the way through the process you're looking for help with. It often seems like you're missing the last page of instructions. **Recommendations to others considering GrowthZone:** Involve your team in the onboarding process. Let them learn it from the very beginning. They will have buy in for the decision and will be more accepting of the good, and the bad, because they were involved. It also makes the learning curve very simple for going live. They will have already worked in it extensively and understand how to use it for their functional areas. **What problems is GrowthZone solving and how is that benefiting you?** Being able to process the financials without a financial expert on our staff has been fantastic. Because of the way we went through the onboarding process, we now have a team of expert users (instead of one "super user"). ### 41. I wouldn't recommend any other Chamber Management Software other than GrowthZone/ChamberMasters!! **Rating:** 5.0/5.0 stars **Reviewed by:** Tamara C. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2021 **What do you like best about GrowthZone?** It is the easiest software to learn and use! **What do you dislike about GrowthZone?** There's no one major disadvantage to the software that I can think of! **Recommendations to others considering GrowthZone:** As a Chamber Director, in the field for 25 years, GrowthZone/ChamberMasters has been one of my biggest accomplishments! No other software or method of operation has been more useful than this one. I have recommended the software to all my sister Chambers, informing them that they won't find a better too. Adding this software had made my job 100 times easier. Everything is streamlined. Even managing our website through GrowthZone is so easy. Much of the information is automatically added just by using the backend software. And it's a beautiful website too. There simply aren't enough words to describe how pleased I am with all aspects of the software. I would recommend this first and foremost to anyone! **What problems is GrowthZone solving and how is that benefiting you?** New features are always added to help with managing membership, invoicing, tracking participation, and keeping in contact. ### 42. GrowthZone for business based membership organization **Rating:** 4.5/5.0 stars **Reviewed by:** Jamie F. | Director of Membership, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2021 **What do you like best about GrowthZone?** I really like that GrowthZone has a great events module - as a business based membership organization we put on over 50+ events per year so it is helpful to have payment and event tracking in one place. **What do you dislike about GrowthZone?** Growthzone does not have a very good prospecting tool and does not interface with sites like Hubspot. Ideally I would like a CRM that keeps track of your prospects - like they attend an event and get flagged for automatic follow up 2 weeks later, etc. That would be a huge help! **What problems is GrowthZone solving and how is that benefiting you?** Again, having membership and events in one place that is very helpful - it cases for easier tracking of both current and prospective members in regards to engagement. The reporting features are also really helpful. ### 43. Good support team and functionality. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2021 **What do you like best about GrowthZone?** Overall, it's a pretty good database. The MIC offers a lot to our members. There is definitely a learning curve to the software (more on that below), but the support team is usually very helpful. Our organization is pretty new and I've only been using the software for 6 months or so, but as I continue to work with the software I find more ways to customize and make it work for us, which I love! **What do you dislike about GrowthZone?** Sometimes the software isn't very intuitive and it's often hard to find what I am looking for in the online tutorials, but like I said above, the support team is very helpful. While there are a lot of great features in the software, we would love more functionality out of the software. They have a system where you can request features (which is great!) but it's a work in progress. **Recommendations to others considering GrowthZone:** When seeking feedback from some of members on our business directory, I was encouraged to know that one member said every chamber she had been a part of in the past used the same software. This was great, because it made her user experience easier. When she moved to our area and joined our Chamber, it was a really easy transition for her. **What problems is GrowthZone solving and how is that benefiting you?** Just this week, we were able to streamline our new member onboarding process by using customized fields. While it took a little while to set up, it will be really helpful in ensuring that we welcome our new members to our organization in the same way! We have also recently used the groups & interests section to streamline ways for members to get involved! We're excited about this moving forward. ### 44. With better support and further development, GrowthZone could be a great AMS. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2021 **What do you like best about GrowthZone?** The staff user interface is great - easy to navigate. The membership and billing modules are well done. GZ integrates nicely with the company website and members love having access to the Members only portal (named Member Hub in GZ). There are a lot of things I like about this AMS. They have a good wiki for online help and offer a number of How To videos. **What do you dislike about GrowthZone?** While I do like working in this AMS, GrowthZone falls short in a number of important areas. The online member portal needs to be built out a bit more. The levels of security for what members can and cannot edit are not detailed enough. They should be set up by field. If you want members to be allowed to add their photo to their member profile, that also allows them to change their names. We are using the certification/continuing education module as well, so when an employee leaves a company, what happens many times it that the company will just log in with the old employee's email address, request a new password, and change the name to their new employee. When this happens, all of the certifications and CEU hours show under the new person's name when they haven't tested or attended courses. Another area where GZ falls short is the forms. GZ does not allow payments to be accepted in a form. This creates multiple staff steps as invoices must be manually created based on form answers. You cannot set up a field to trigger invoice generation based on an answer. Also, you do not have control over form layout. So, when spacing is off or columns run together, one must open a support ticket which goes into development. Solutions can take months. The field set up behind the scenes definitely needs work. Using fields to merge data in the email module is incredibly frustrating as you never know what you will get. Field names are not consistent, and not always present. Tests may show things working correctly, but when you mail live, you may get different results leaving merge fields blank in emails. Lastly, support is lacking. The support team is very nice, but response time is slow. Also, many times the level 1 team (first team that responds), may not understand the system as much as the users. They also may not take the time to really read fully the support ticket submitted. Support is set up with multiple levels, and it takes a lot of time to get the ticket through the "system". Items are prioritized by GZ and unfortunately, their priorities may not be our members. So, something that is very important may take months to get resolved or to learn that it will not be resolved at all. **Recommendations to others considering GrowthZone:** If doing a custom installation/migration, be sure to have a call with the GZ team at the beginning of Onboarding. Get to know everyone that will be involved in the onboarding process. Make sure your account executive has gone through an onboarding similar to yours. Make sure you map out your membership business rules to share with the team. Explaining them can get lost in translation. Ask a lot of questions and chat with current and past clients. It helps to hear what is working and what are points of pain from actual clients. The GZ sales team is great but I don't feel like we got the full picture when we purchased. But, in all fairness, how can you really communicate all the things about your needs to a sales person? They may not be able to understand the nuts and bolts of your company. **What problems is GrowthZone solving and how is that benefiting you?** We desperately needed an updated website. One that looked current and had a good CMS. We needed our AMS to be fully integrated and for the two to work together seemlessly. GZ provided that solution. Members like having access to a Member portal where they can access member only resources. ### 45. Best Decision of 2020 for our staff and members! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2021 **What do you like best about GrowthZone?** There's not one thing...it is a comprehensive application that is extremely intuitive and easy to use for both staff and members. From events to communications; from membership to sponsorship, GrowthZone makes membership management and engagement simple. **What do you dislike about GrowthZone?** To better serve our dynamic association, we could use some enhanced/additional reporting features to pull data and need Event Attendee and Sponsorship dashboard widgets to measure member/non-member engagement at a glance. **Recommendations to others considering GrowthZone:** There are a lot of options out there in the membership-management space, GrowthZone was the best fit for us. GZ offers the potential to increase member benefits, personalize member experience and utilize our data to grow our membership. Since our implementation, there hasn't been a day where either one of our staff or member has commented on how easy GZ is to use. **What problems is GrowthZone solving and how is that benefiting you?** Growth Zone gives us a variety of options to serve our members better, including enhanced benefits (some automated - even better) and registration ease. Cannot wait to use it at in-person events! ### 46. Next to custom designed software for your Chamber, this is the next best thing **Rating:** 5.0/5.0 stars **Reviewed by:** Jaime S. | President and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2021 **What do you like best about GrowthZone?** Events registration is easy. Adding news releases is very easy and it is an awesome database **What do you dislike about GrowthZone?** I dislike the discontinuation of the CQI module for Quickbooks. You used to be able to click a button and it would sync now you have to import and export and it is way too difficult **Recommendations to others considering GrowthZone:** Next to having custom designed software for your membership organization, growthzone coupled with Quickbooks is your best solution especially when you have a small work force and do not have funding for same. **What problems is GrowthZone solving and how is that benefiting you?** Due to COVID we had to put all of our events virtual. Growth Zone enabled us have registrations, confirmations so easily. ### 47. Growth Zone is a great tool for our organization **Rating:** 4.5/5.0 stars **Reviewed by:** Anne F. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2021 **What do you like best about GrowthZone?** The ability to have all platforms integrated and the ease of website updating and use. **What do you dislike about GrowthZone?** Occasionally a change will be mad in the back end which affects our reports. We never know about this until all of a sudden a report we used the day before now has incomplete information. **What problems is GrowthZone solving and how is that benefiting you?** We have a much better way of handling our membership database. GZ is somewhat intuitive, but when you wear as many hats as I do and do not have a dedicated IT person, occasionally I am challenged or just plain stymied. GZ Help always comes through, but the delay can be frustrating. ### 48. GrowthZone is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Debbie A. | Board Member, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2021 **What do you like best about GrowthZone?** I personally like how I was able to customize things in GrowthZone that fit my needs for my role at work! **What do you dislike about GrowthZone?** I haven't found anything I don't like so far. **Recommendations to others considering GrowthZone:** I would highly recommend GrowthZone to anyone. GrowthZone has been really easy to use and has met all of my needs. **What problems is GrowthZone solving and how is that benefiting you?** Reports are so easy to run and so much quicker than before I used GrowthZone. I'm also able to add all of my policy information for insurance policies and attach files and emails, ### 49. GrowthZone tames the untameable--association management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2021 **What do you like best about GrowthZone?** Once you enter all membership information, it creates a system that is easy to use. Our annual dues billing and tracking down late payments has never been easier, and maintaining our membership database and directory for the website is incredibly smooth. **What do you dislike about GrowthZone?** The learning curve was rough because there are so many aspects to it, but the company did their onboarding quite well. However, when I have questions, it is somewhat difficult to find an answer, especially for the tough questions that aren't in the FAQ. I've resorted to using the Wiki to find answers. And it's especially tough to find someone to talk to. **What problems is GrowthZone solving and how is that benefiting you?** We had difficult keeping the membership directory online updated, and now changes and revisions are instantaneous--and can even be done by the members themselves. We are at a point in our year where over 60% of dues have been paid for the year (renewal is annually in January). Historically, we have never been at this point this early in the year. ### 50. Working with Mindy to redesign our website was an easy and wonderful process! **Rating:** 5.0/5.0 stars **Reviewed by:** Dustin W. | Director of Marketing and Events, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2021 **What do you like best about GrowthZone?** Mindy's organization and customer service **What do you dislike about GrowthZone?** Nothing! It was a good process all around. **Recommendations to others considering GrowthZone:** Use them for sure! It's a great product and the staff was so good at answering questions and getting me onboarded and developing a new website. **What problems is GrowthZone solving and how is that benefiting you?** We needed a new website BADLY. With Growthzone we got an affordable product, with great service, that looks awesome. We've received lots of compliments to our new website www.sahwneekschamber.com. ## GrowthZone Discussions - [Why GrowthZone AMS?](https://www.g2.com/discussions/why-growthzone-ams) - 1 comment, 2 upvotes - [Are you planning on bringing back CQI interface with Quickbooks?](https://www.g2.com/discussions/37772-are-you-planning-on-bringing-back-cqi-interface-with-quickbooks) - 1 comment, 1 upvote - [View GrowthZone pricing details and edition comparison](https://www.g2.com/products/growthzone/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+13%3A07%3A21+-0500&secure%5Bsession_id%5D=cfabeeae-1217-49da-8779-7d6bc84bb115&secure%5Btoken%5D=ee50ea0d52db20e575e9b90ff74a636aed5c0ceb9eca25516ee3029990f7a6ec&format=llm_user) ## GrowthZone Integrations - [Bright](https://www.g2.com/products/bright/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [ElectionBuddy](https://www.g2.com/products/electionbuddy/reviews) - [Elevate LMS](https://www.g2.com/products/elevate-lms/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Flex](https://www.g2.com/products/flexbloc-flex/reviews) - [GoTo Webinar](https://www.g2.com/products/goto-webinar/reviews) - [Guidewire ProNavigator](https://www.g2.com/products/guidewire-pronavigator/reviews) - [LinkedIn Premium](https://www.g2.com/products/linkedin-premium/reviews) - [MobileUp](https://www.g2.com/products/mobileup-mobileup/reviews) - [Path LMS](https://www.g2.com/products/path-lms/reviews) - [Peachtree Marketing](https://www.g2.com/products/peachtree-marketing/reviews) - [QuickBooks Desktop Payroll](https://www.g2.com/products/quickbooks-desktop-payroll/reviews) - [rasa.io](https://www.g2.com/products/rasa-io/reviews) - [Sentri](https://www.g2.com/products/sentri/reviews) - [Supra](https://www.g2.com/products/supra/reviews) - [VoterVoice](https://www.g2.com/products/votervoice/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [X](https://www.g2.com/products/x/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## GrowthZone Features **Agentic AI - Professional Association Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Decision Making **Membership Management** - Member Self‑Service Portal - Member Database - Automated Dues & Renewals **Events & Committees** - Committee & Group Management - Event Management & Registration - Calendar & Scheduling Tools **Financial & Operational Tools** - Integration With Accounting Tools - Email Marketing & Automated Communications - Online Payments & Invoicing - Reporting & Analytics ## Top GrowthZone Alternatives - [MemberClicks](https://www.g2.com/products/personify-corp-memberclicks/reviews) - 3.8/5.0 (49 reviews) - [iMIS](https://www.g2.com/products/imis/reviews) - 4.2/5.0 (230 reviews) - [Glue Up](https://www.g2.com/products/glue-up/reviews) - 4.5/5.0 (136 reviews)