--- title: Giftsenda Reviews meta_title: 'Giftsenda Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 24 reviews by the users' company size, role or industry to find out how Giftsenda works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 24 scale: '5' date_modified: '2026-07-13' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Giftsenda Reviews **Vendor:** Giftsenda **Category:** [Direct Mail Automation Software](https://www.g2.com/categories/direct-mail-automation) **Average Rating:** 4.8/5.0 **Total Reviews:** 24 ## About Giftsenda Giftsenda is an international corporate gifting platform, designed to enable Marketing, Sales, Human Resources, and Customer Experience teams to break through the noise and make meaningful business connections. Our top-rated platform enables businesses to send personalized gifts, rewards and SWAG to employees, clients and leads worldwide in just a few clicks. Dream up a campaign online and we’ll deliver gifts in over 200 countries using digital and direct mail delivery methods. Through CRM and HRM integrations and automations businesses can incorporate gifting as part of their workflows. Our tracking capabilities enable users to see the ROI reports of each gifting campaign in your dashboard. This platform is the go-to tool for businesses looking to improve their brand image, increase customer and employee loyalty and retention, and build a strong sales pipeline. For those that are not looking to commit to long-term platform use, there is the option to launch once-off gifting campaigns. ## Giftsenda Pros & Cons **What users like:** - Users highlight the **ease of use** of Giftsenda, making gift sending effortless and efficient for their teams. (5 reviews) - Users value the **customization options** of Giftsenda, enabling tailored gifts for diverse recipients worldwide. (4 reviews) - Users commend the **kind and helpful customer support** at Giftsenda, enhancing their overall experience and satisfaction. (3 reviews) - Users find Giftsenda to be an **excellent solution for effortless global gift giving** , with outstanding customer service and tailored options. (3 reviews) - Users appreciate the **variety of gift options** available on Giftsenda, making global gifting a seamless experience. (3 reviews) - Users highlight the **fast response times** of Giftsenda, ensuring excellent support and service for sending gifts globally. (2 reviews) - Communication (1 reviews) - Users love the **fast delivery** of Giftsenda, ensuring timely gifts for clients and partners worldwide. (1 reviews) - Gifting Options (1 reviews) - Users commend the **seamless integration** support from Giftsenda, enhancing creativity and collaboration within their teams. (1 reviews) **What users dislike:** - Users find the **difficult navigation** for adding additional recipients a bit cumbersome, despite helpful customer support assistance. (1 reviews) - Users find the **difficulty in adding additional recipients** to campaigns somewhat confusing, requiring extra steps for completion. (1 reviews) - Users face **email issues** with adding recipients to campaigns, requiring additional steps despite helpful customer support. (1 reviews) - Users desire more variety in gift options due to **geographic restrictions** limiting their choices in certain countries. (1 reviews) - Users find the **shipping fee too high** , especially when compared to competitors offering free delivery. (1 reviews) - Users find the **limited gifting options** on Giftsenda restrict their ability to fully customize and personalize gifts. (1 reviews) - Users find **limited options** for managing loyalty programs and employee gifting on Giftsenda's platform. (1 reviews) - Users express a desire for **more variety** in gift voucher options across different countries offered by Giftsenda. (1 reviews) - Poor Customer Support (1 reviews) - Users find **navigation somewhat confusing** , requiring extra effort to navigate the Giftsenda platform effectively. (1 reviews) ## Giftsenda Reviews ### 1. Giftsenda Made Gifting Simple, Fast, and On Time **Rating:** 4.5/5.0 stars **Reviewed by:** Luis A. | KAM, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2026 **What do you like best about Giftsenda?** I’m happy to share that everything went perfectly with Giftsenda. All the recipients received their gifts successfully, even before the stipulated date, and they really liked them. It was simple to use, with lots of options to choose from. **What do you dislike about Giftsenda?** I had to send three different gifts to three different locations, and I had to pay for each one separately. It would be really helpful to have a shopping cart option so I could add everything first and then check out all at once. **What problems is Giftsenda solving and how is that benefiting you?** For companies with clients in multiple countries around the world, this is a great service. It makes it easy to send appreciation gifts and similar gestures to many different countries. ### 2. Effortless Gifting with Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria M. | HR Coordinator **Reviewed Date:** May 05, 2026 **What do you like best about Giftsenda?** I like that Giftsenda is easy to use and offers great support, especially from Lu who quickly set up the platform for my team without requiring heavy lifting on my part. I appreciate the easy setup and the great branded gift options available for less than 10 gifts. Lu was very efficient in providing everything we needed including shipment in just a few short emails. Overall, it works great and I would use them again. **What do you dislike about Giftsenda?** nothing at the moment **What problems is Giftsenda solving and how is that benefiting you?** Giftsenda is easy to set up with great branded gift options for small batches. It provides excellent support, with fast setup and no heavy lifting for team gift requests. ### 3. Effortless Global Gifting with Country-Tailored Options and Included Shipping **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2026 **What do you like best about Giftsenda?** We have employees in nearly 40 countries, so selecting a vendor that could tailor gifts by country and offer pre-selected options with shipping included was a key reason we chose Giftsenda. **What do you dislike about Giftsenda?** The only part that wasn’t entirely intuitive was adding additional recipients to the campaign. Even after adding their email addresses to the list, they weren’t automatically included in the country-specific gift campaign, there was an extra step required. That said, customer support was very helpful in getting the additional recipients properly added when I needed it. **What problems is Giftsenda solving and how is that benefiting you?** Providing a one-stop shop for delivering gifts to all countries where our employees are located. ### 4. Great HubSpot Integration and Timely, Hands-On Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Dispute Resolution | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Giftsenda?** The integration with Hubspot is great for our company. I love the hands on support. I know I get a real person every time I reach out. They are so timely! **What do you dislike about Giftsenda?** I wish that the campaigns were more flexible with adding and subtracting items. **What problems is Giftsenda solving and how is that benefiting you?** We wanted an easy automated gifting that handled warehousing, shipping, and address collections. ### 5. I receive pleasant and professional service from Lu Kutukeeva all the time **Rating:** 4.5/5.0 stars **Reviewed by:** Lior B. | Office Manager and Employee Experience Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2025 **What do you like best about Giftsenda?** The website's interface is convenient. The service is excellent and professional. **What do you dislike about Giftsenda?** There is nothing I don't like. I am very satisfied. **What problems is Giftsenda solving and how is that benefiting you?** Allows you to send gifts in small quantities ### 6. Great Platform for sending gifts to clients and partners around the world! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2025 **What do you like best about Giftsenda?** Great Platform for sending gifts to clients and partners around the world with variety of gifts for them to choose! Giftsenda does all the work with an amazing service! they assisted me with every issue or inquiry. I love Giftsenda software - very easy to use and you can track all of your gifts process :) Thank you guys! Inbar. **What do you dislike about Giftsenda?** I can't really think of somthing I didn't like about Giftsenda :) **What problems is Giftsenda solving and how is that benefiting you?** Handling all of the gifts shipping ### 7. Excellent platform whether you're sending gifts to one person or 1,000! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.) **Reviewed Date:** October 08, 2024 **What do you like best about Giftsenda?** I was able to use it without any monthly cost or minimum commitment! **What do you dislike about Giftsenda?** Navigating the platform felt a little roundabout at times, but I was able to figure it out. **What problems is Giftsenda solving and how is that benefiting you?** We wanted to send gifts to business partners, but we didn't want to send them emails asking for their delivery address. We wanted to come off as professional and sharp. ### 8. Efficient and flexible **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2024 **What do you like best about Giftsenda?** Working with the team at Giftsenda was a joy! Shout out to Lu and Ivan who went above and beyond to ensure things went smoothly for our team. I appreciated the support on integration, as well as the ease around sourcing products that may not originally be available, allowing us to be creative in our work. **What do you dislike about Giftsenda?** Excited to see Gifstenda expand in terms of their UI and designs with the emails. **What problems is Giftsenda solving and how is that benefiting you?** Allowed us to ship gifts across multiple countries and supplement our ABM campaigns. ### 9. Excellent Customer Experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Clyde C. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2023 **What do you like best about Giftsenda?** My deepest gratitude for the exceptional service and partnership that you provided to our company during the organisation of Christmas Hampers for our remote workers. This was our first time undertaking such a project, and your support made it a resounding success. I would like to extend a special thank you to Lu Kutukeeva, who played a pivotal role in facilitating the entire process. Lu's dedication, attention to detail, and unwavering commitment to ensuring a seamless experience truly impressed us. Your expertise and guidance were invaluable, and we are incredibly grateful for your efforts. From the initial planning stages to the final delivery, your team demonstrated professionalism, efficiency, and a genuine desire to meet our unique requirements. The quality of the hampers exceeded our expectations, and the personalised touches added an extra layer of thoughtfulness that our remote workers truly appreciated. Your team's responsiveness and willingness to go above and beyond to accommodate our needs were remarkable. The open lines of communication and prompt assistance throughout the entire collaboration made us feel supported and confident in our decision to partner with Giftsenda. Our heartfelt appreciation to the entire Giftsenda team for their hard work and dedication. We are thrilled to have had the opportunity to work with you and look forward to future collaborations. Once again, thank you for making our first experience with Christmas Hampers a memorable one. We wish you continued success and a joyous holiday season. **What do you dislike about Giftsenda?** I did not experience any downsides with Giftsenda. **What problems is Giftsenda solving and how is that benefiting you?** N/A ### 10. Great Customer support, effective and efficient! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2024 **What do you like best about Giftsenda?** Variety of options, kind and helpful customer support, cost effcient and ease of use. **What do you dislike about Giftsenda?** There is no dislike to highlight about Giftsenda. **What problems is Giftsenda solving and how is that benefiting you?** Sending worldwide gifts convieniently and cost effectively! ### 11. Fast results and great customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Norma M. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Giftsenda?** I wasn't a long standing customer, just someone who needed a solution to a relatively small problem. Giftsenda was able to meet my expectations and provided great customer service and support to make sure the project went off without a problem. It was easy to use, and implementation was a breeze for our project. I was very impressed with the customer service I received, and continue to receive, and plan on utilzing them again in the future. A great product and great service! **What do you dislike about Giftsenda?** I did not experience any downsides with Giftsenda. **What problems is Giftsenda solving and how is that benefiting you?** Prizes for workplace contests to people outside of our workgroup - we had done a contest for employees children and wanted to be able to send age appropriate gifts which was not possible on the platform we were using at that time. **Official Response from Marianne F:** > Thanks for the great review, Norma! We appreciate your support and look forward to working with you again. ### 12. Giftsenda Customer Service is incredible! **Rating:** 4.0/5.0 stars **Reviewed by:** Valerie M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Giftsenda?** I have nothing but good reviews about Giftsenda.They've helped my team to send gifts to clients around the world with ease. The customer service is fantastic.They will go above and beyond to deliver to our team or clients, and have fast response times. Shoutout to Lu who has worked quite closely with our team I'd highly recommend! Valerie Mhere **What do you dislike about Giftsenda?** There are a few countries we would like to see more variety of options for gift vouchers in other countries **What problems is Giftsenda solving and how is that benefiting you?** Gifting our international client base **Official Response from Marianne F:** > Thanks for the great review, Valerie! We will definitely keep your recommendation regarding the gift vouchers in mind. We appreciate your support. ### 13. Giftsenda review **Rating:** 5.0/5.0 stars **Reviewed by:** Bolor N. | Business Operations Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2023 **What do you like best about Giftsenda?** It's great platform for companies to reward employees and customers that are international as well as reward several hundred different people with one click of a button. **What do you dislike about Giftsenda?** The only thing to dislike about Giftsenda is the shipping fee of $19 which is a bit high compared to amazon's free delivery, however, the gift options are really good. **What problems is Giftsenda solving and how is that benefiting you?** We have a lot of customers around the world that we wish to reward a few times a year, however, due to their location it is hard to send them a gift as well as gift them a meaningful prize. The platform allows us to select from a wide array of great gifts as well as provide a safe and reliable delivery method. ### 14. Excellent for international teams **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2023 **What do you like best about Giftsenda?** Lots of international options (outside of the US). Really like all the different metrics and info for the gifts. Customer service is extremely responsive and resolves issues quickly **What do you dislike about Giftsenda?** Newer platform so several bugs. Gift selection isn't as polished even though it has lots of options **What problems is Giftsenda solving and how is that benefiting you?** Gift platform **Official Response from Marianne F:** > Thanks for the review! We are constantly working on updates to provide a smooth platform experience for our customers, and apologize if you experienced any bugs. We appreciate your support and hope to work with you again soon. ### 15. Provide hassle free experience **Rating:** 5.0/5.0 stars **Reviewed by:** Bruno C. | Quality Assurance, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Giftsenda?** They have everything from personalized items to experiences, which is fantastic. The only thing I suggest is making the dashboard more user-friendly for access to gift descriptions. **What do you dislike about Giftsenda?** There are options for customizing and personalizing gifts. There are limited features, for managing loyalty programs and employee gifting within the platform. **What problems is Giftsenda solving and how is that benefiting you?** Giftsenda solves the problem of spending time searching for and sending gifts by taking care of everything. This benefits my business by saving me time. **Official Response from Marianne F:** > Thanks for the review! We are constantly working on updates to provide a smooth platform experience for our customers, hopefully this will also resolve some of the issues you found with your loyalty end employee programs. We appreciate your support and hope to work with you again soon. ### 16. Responsive team and process! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2023 **What do you like best about Giftsenda?** I truly enjoyed working with my coordinator Lu, who was very responsive with great follow-through. She worked closely with me to create a campaign to recognize emplyee anniversaries, which was well-received by all! **What do you dislike about Giftsenda?** NA - happy with how simple and straightforward the entire process was. **What problems is Giftsenda solving and how is that benefiting you?** Solving the problem of curating a gift list and shipping to counsellors who are located internationally. **Official Response from Marianne F:** > Thanks for the wonderful feedback! We appreciate your support. ### 17. Excellent service / Great gift selection **Rating:** 4.5/5.0 stars **Reviewed by:** Robert K. | Manager of Customer Success, Small-Business (50 or fewer emp.) **Reviewed Date:** January 04, 2023 **What do you like best about Giftsenda?** My Giftsenda concierge was great to work with throughout the process. I needed a single place to manage gift selection and sending to our international client list. This service did it! Great selection of gifts that are shipped internationally from local shops and vendors. Your client gets to pick from a list of gifts within your budget, and Giftsenda does the rest. Any dollars left after the campaign is complete are returned to you. I will use Giftsenda again for my client's gift needs. **What do you dislike about Giftsenda?** The campaigns status dashboard has lots of useful information but needs to give me a better user experience. Hyperlinks to the gift descriptions would be helpful from that dashboard. **What problems is Giftsenda solving and how is that benefiting you?** Managing a client gift distribution campaign within budget and with little of my time used. Improving our standing with customers. ### 18. Flexible and reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2023 **What do you like best about Giftsenda?** The team at Giftsenda are very responsive and there's lots of variety when it comes to gifts. **What do you dislike about Giftsenda?** Nothing in particular. Would only be better if it was more well known. **What problems is Giftsenda solving and how is that benefiting you?** Direct Mail campaigns and gifting ### 19. A Great Gifting Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Robert B. | Product Marketing Manager , Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Giftsenda?** Giftsenda was very flexible and able to meet our needs when others were not. **What do you dislike about Giftsenda?** Nothing, the entire expereince was great. **What problems is Giftsenda solving and how is that benefiting you?** Giftsenda allowed us to provide quality gifting options for our partners located all around the world. ### 20. The guys are doing very cool and useful stuff! it's very valuable! **Rating:** 5.0/5.0 stars **Reviewed by:** Tatyana K. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2023 **What do you like best about Giftsenda?** Our manager Ivan Sherbakov is always in touch, any questions were solved almost instantly, it's incredible! Attention to detail and a pleasant friendly attitude to the customer - it is very valuable! **What do you dislike about Giftsenda?** Have no idea! realy! you guys are rock! But something needs to be written to move on to another question. Maybe there's another button here, how to skip this question? but I haven't found it) so I'm just filling space with text, sorry about that not a single complaint about the company! **What problems is Giftsenda solving and how is that benefiting you?** There were no problems with using the product, our manager was always in touch and helpful. The product and its implementation solutions are very cool, thank you ### 21. We use Giftsenda for Loyalty programs towards mosta valuable customers of ours **Rating:** 3.5/5.0 stars **Reviewed by:** Iglika I. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about Giftsenda?** I like the variety of product baskets and affordable prices/ value for money. Lastly, the great team and high service level are always supportive. **What do you dislike about Giftsenda?** Reporting system must be upgraded to bring value and make follow-up easier. The front end is a bit confusing and prolongs the journey. **What problems is Giftsenda solving and how is that benefiting you?** We used it for the Loyalty program to bring engagement and built loyalty. We've reached very nice results reflecting our industry. 62% acceptance & 49% customer satisfaction rate. ### 22. Review for Gitsnda **Rating:** 5.0/5.0 stars **Reviewed by:** Eslam M. | Office Manager and Welfare Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2023 **What do you like best about Giftsenda?** Effective tool for employees gifting , : ) **What do you dislike about Giftsenda?** nothing. I did not dis like anything about **What problems is Giftsenda solving and how is that benefiting you?** gifting for employees world wide ### 23. Convenient way to send gifts **Rating:** 5.0/5.0 stars **Reviewed by:** Arpine B. | VP, Global Demand Center, Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2022 **What do you like best about Giftsenda?** Ability to send gifts to pretty much any country we want, flexibility in payment methods (centralized billing + per gift payments), great customer support **What do you dislike about Giftsenda?** Shipping costs can be high in some countries **Recommendations to others considering Giftsenda:** Evaluate the list of countries you are planning to send to and all use cases (gifting for employees, customers, etc). **What problems is Giftsenda solving and how is that benefiting you?** Ability to offer corporate gifting to our global partners, customers, and employees ### 24. It was a great experience. The team of Giftsenda made everything. We just needed to pay ❤️ **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Giftsenda?** Giftsenda delivered gifts in different countries despate the weather conditions. And my manager every time was connected to me and tried to resolve different issues **What do you dislike about Giftsenda?** Notging. Everything was great ❤️❤️❤️❤️❤️ **What problems is Giftsenda solving and how is that benefiting you?** We had just one issue - weather in Philippines and the team of Gifsenda resolved them great ## Giftsenda Discussions - [What is Giftsenda used for?](https://www.g2.com/discussions/what-is-giftsenda-used-for) - [View Giftsenda pricing details and edition comparison](https://www.g2.com/products/giftsenda/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-15+11%3A04%3A53+-0500&secure%5Bsession_id%5D=8c27c04e-58f4-4ee9-8de6-81c6faed0ed5&secure%5Btoken%5D=63a63c2fc2f5f45b02d477ab335b9bd1166b4b1d0724d981ff2bd96e1620fd8d&format=llm_user) ## Giftsenda Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Lucca](https://www.g2.com/products/lucca/reviews) - [Rippling](https://www.g2.com/products/rippling/reviews) - [Sage](https://www.g2.com/products/sage-2026-03-09/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Giftsenda Features **Logistics** - Direct Mail Design - CRM & Marketing Automation Integration - Custom Batch Sizes - Delivery Speed **Platform Basics** - Gift Status Tracking - Budgeting **Rewards & Incentives** - Reward Catalog - Customization - Bulk Ordering - Budget Management - Dashboard - Analytics & Reporting - User, Role, and Access Management - Integrations - Reward API **Agentic AI - Rewards and Incentives** - Cross-system Integration - Proactive Assistance **Marketing Distribution** - Segmentation - Personalized Messaging - Website Personalization - Email Campaigns - Digital Advertising - Direct Mail **Testing & Tracking** - Mailing List Management - Dashboards & Reporting **Platform Data** - Conversion Rate Measurement **Campaign Planning** - Strategy Mapping - Prioritized Accounts - Trending Accounts - Sales Activation **Platform Additional Functionality** - Inventory Management - Warehouse and Fulfillment **Agentic AI - Direct Mail Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Integrations** - Ad Network Integrations - Buyer Intent Data Integration - Marketing Automation Integration - CRM Integration ## Top Giftsenda Alternatives - [Reachdesk](https://www.g2.com/products/reachdesk/reviews) - 4.5/5.0 (1,073 reviews) - [Sendoso](https://www.g2.com/products/sendoso/reviews) - 4.5/5.0 (1,249 reviews) - [Postal by Sendoso](https://www.g2.com/products/postal-by-sendoso/reviews) - 4.5/5.0 (401 reviews)