DataGuard Reviews & Product Details

What I like best about DataGuard is the rare combination of smart software automation and actual human expert support. Instead of leaving you stranded with rigid templates or scattered spreadsheets, the platform gives you a clear, centralized system for all your GDPR and compliance tracking while backing it up with real consultants who can answer tricky regulatory questions. It completely takes the stress out of audit prep and day-to-day maintenance, saving our team a massive amount of time. Highly recommended if you want structured compliance without losing the human touch. It's definitely an investment, but totally worth it. Compared to hiring expensive external legal consultants by the hour, getting both the software platform and real expert support bundled together makes it very cost-effective and saves a ton of money. Review collected by and hosted on G2.com.

The main downside is the steep initial learning curve and a somewhat cluttered interface. Setting everything up requires more time and patience than expected, and fine-tuning basic templates to fit internal processes can occasionally feel too rigid. Review collected by and hosted on G2.com.

Good advice and support as an external data protection officer. Review collected by and hosted on G2.com.

Previous response: Quite expensive offer with little customization. Classic consulting for individual topics is no longer the company's concept, but an off-the-shelf system is not suitable for all companies. Those looking for this are in the right place. In the years 2023/24, the personnel situation in the IT security sector was also difficult, so the price/performance ratio was not right even with an individual contact person at the time. However, the privacy area performs very well, which is mainly due to the commitment of individual employees (shout out to Hanna). To be fair, DataGuard must be credited with compensating for the lack of performance before the initial ISO27001 certification with a discount that restored the price-performance balance. Review collected by and hosted on G2.com.

We’ve been using DataGuard for a few years now, and I’m genuinely happy with both the platform and the support we receive. What I appreciate most is that it does not feel like a generic compliance tool where you are left alone to figure things out. The platform gives us a good structure for our GDPR and compliance work and whenever something is more complex or needs a second legal view, we have a consultant who understands our business and gives practical, knowledgeable guidance. Onur in particular has been an excellent sparring partner for audits, regulatory questions, and day-to-day privacy topics. Review collected by and hosted on G2.com.

In the past, I would have said that the consulting support was the strongest part of DataGuard, while the platform itself was helpful but not always as comprehensive as it could be. With the recent platform updates, that has changed a lot. The platform now offers significantly more functionality and makes it much easier to build, manage, and maintain GDPR documentation and processes in one place. Huge improvement that makes the overall product much stronger! Review collected by and hosted on G2.com.

DataGuard combines an easy-to-use compliance platform with expert guidance. It helped us structure and organize our ISO 27001 implementation, centralize our policies and audit evidence, and stay on top of day-to-day compliance activities. The platform’s structured approach, together with the knowledgeable consultants, significantly reduced the effort needed to prepare for certification and to manage ongoing audits. Review collected by and hosted on G2.com.

The initial setup and onboarding take some effort, and a few workflows can feel more structured than flexible. That said, I see this as part of the trade-off for having a well-organized compliance framework overall. Review collected by and hosted on G2.com.

Humanising a pre-audit to ensure you're fully informed about what is to come, doing the check in a friendly and helpful manner. Specifically Jeruya T our internal auditor was unbelievably helpful throughout the whole process and helped us understand where the gaps in our documentation were and how to address them, doing it in a way that was clear, helpful and not making us feel bad for not having already addressed the issues. Review collected by and hosted on G2.com.

The websites UI is still quite confusing Review collected by and hosted on G2.com.

What I appreciate most is the very collegial and professional collaboration with the consultants at DataGuard.

In particular, our main point of contact, Stephan Trenker, is always available to me and is able to answer almost any question I have regarding information security.

This gives me a great deal of confidence and reassurance in both the audits we have already completed and those that lie ahead. Review collected by and hosted on G2.com.

So far, I have not encountered anything with DataGuard that has caused me any concerns or dissatisfaction. Review collected by and hosted on G2.com.

Experienced consultants and very experienced internal auditors helping us to prepare for the external audit professionally and timely. Review collected by and hosted on G2.com.

The software platform appears to be a database application with only very little integrated workflows and automation. Still a few annoying (known) bugs and a to be improved useability for specific frameworks. Pull down list (risk management) are far too long to be useful (e.g.) Review collected by and hosted on G2.com.

Since the beginning of the collaboration with DataGuard, the product landscape has continuously evolved. Each individual step has solved a specific problem that we had at that time – or that we didn't even know would also affect us. Review collected by and hosted on G2.com.

My only real criticism does not go beyond occasional, non-serious bugs in the platform and is therefore overall negligible. Review collected by and hosted on G2.com.

Wir fühlen uns bei DataGuard und unserem Berater Philipp sehr gut aufgehoben. Schnelle Reaktionszeiten, ein gutes Verständnis für unser Produkt und Zusammenarbeit auf Augenhöhe. Sie helfen uns bei allem, was mit Datenschutz und DSGVO zu tun hat, und die Zusammenarbeit mit ihnen ist einfach und macht Spaß. Bisher gab es kein einziges Problem oder eine Frage, bei der sie uns nicht helfen konnten. Review collected by and hosted on G2.com.

Nichts zu beanstanden bisher, wirklich. Wir sind sehr zufrieden! Review collected by and hosted on G2.com.

We use DataGuard for both data protection support (including DPO support) and information security. Particularly positive is the combination of personal consultation and the structured portal.

The platform helps us to manage data protection and ISMS topics clearly, track measures, and document evidence centrally. Especially with regard to audits and regulatory requirements, DataGuard offers very good support in everyday life.

We are very satisfied with the data protection support – the collaboration is professional, practical, and reliable. Review collected by and hosted on G2.com.

In some areas, the user interface could be more intuitive, especially when delving deeper into individual topics or modules. The level of detail in some content could also be further developed depending on the use case.

Additionally, using the portal initially requires some familiarization to fully understand the structure and connections. However, this becomes less of an issue with increased usage. Review collected by and hosted on G2.com.