Commusoft Reviews & Product Details

Keeps everything in one place and allows engineers to see property history easily Review collected by and hosted on G2.com.

Sometimes have minor faults but always quickly resolved Review collected by and hosted on G2.com.

It is an excellent end to end workflow system. Our business couldn't do without it. Review collected by and hosted on G2.com.

The plan we are on is online support only, which is excellent however we are hoping to move up to phone support in the future. We would have preferred phone support at all licence levels. Review collected by and hosted on G2.com.

Ease of use. Feedback allows us to keep track of how long jobs take. Straightforward invoice system. Easy integration with our Accounts Software. Review collected by and hosted on G2.com.

Not always easy to get help if unsure of something. Review collected by and hosted on G2.com.

We find Commusoft an excellent piece of software for managing our plumbing and heating engineers. It is amazing how much more efficient we became. Our business has grown using Commusoft. Support are great, they follow any problems through until the end. We would highly recommend. Review collected by and hosted on G2.com.

A lot of the extra features are only available on the higher packages, which are charged at more money per user. When we have many users, this is a lot of money to add to the monthly bill. Review collected by and hosted on G2.com.

Easy to use and a lot of features. The customer service is always helpful. Review collected by and hosted on G2.com.

Nothing as of yet. If there are any issues, it is resolved easily. Review collected by and hosted on G2.com.

I loved the use of the app and portal, very user friendly Review collected by and hosted on G2.com.

I don't like that you cannot bulk delete old data piling up from the years Review collected by and hosted on G2.com.

The system is great for organising multiple operatives digitally, invoicing is easy and customer service is fab! Review collected by and hosted on G2.com.

The report tab could be better with more options Review collected by and hosted on G2.com.

Very easy to schedule engineers jobs and keep track of works that have been done. Customer management is simple and we use it to manage all works daily. Customer support has always been excellent. Review collected by and hosted on G2.com.

Can be a little complicated to deal with invoicing particularly as we use Xero to do our accounting but mainly when adjustments are needed. Review collected by and hosted on G2.com.

We like the user-friendly system that allows us to easily schedule jobs. It allows our engineers to have the app on the mobile devices. This shows them their diaries and allows them to fill out job reports. Our office staff are then able to keep track of our jobs and send out job reports and invoices to our clients.

Customer support is easy to reach and very helpful. Review collected by and hosted on G2.com.

We get storage issues from time to time. This means that we have to go into old jobs and individually delete old pictures and videos. There is no option to Review collected by and hosted on G2.com.

Support is very good when required, with quick lead times Review collected by and hosted on G2.com.

Desktop versions isn't available on iPads as the screen is smaller Review collected by and hosted on G2.com.