Cliengo Reviews & Product Details

Cliengo is an omnichannel platform that automatically converts website visitors into leads, 24/7. Trusted by over 3,000 companies across industries like Healthcare, Education, Real Estate, and Tourism, Cliengo centralizes every customer touchpoint into a single, intelligent inbox. What does Cliengo do? Cliengo combines AI-powered chatbots, live chat, a built-in CRM, and a Copilot assistant so that sales teams can capture, qualify, and manage opportunities without manual effort. The platform learns from your FAQs and website content to deliver automatic, on-brand responses — no coding required. Supported Channels: - Website (chat widget) - WhatsApp - Vacebook Messenger - Instagram Key Features: - 24/7 AI Chatbot — Automatically responds, qualifies, and routes leads across all channels. - Unified Inbox — Centralizes all messages in one place; no more switching between tabs. - Built-in CRM — Manage contacts, track sales cycle stages, rate leads, and auto-assign them to agents. - Cliengo Copilot — Conversation summaries, objection detection, response time metrics, and business opportunity alerts. - Live Chat with smart handoff — Agents can jump into bot conversations in real time when they spot a sales opportunity. - 1,300+ Integrations — Connect via Webhook, API, and Zapier with tools like Salesforce, Google Ads, Mailchimp, and more. - Reports & Dashboards — Campaign metrics integrated with Google Ads, Analytics, and Data Studio. - Multi-language — Available in multiple languages to serve diverse markets. Who is Cliengo for? Best suited for mid-size to large companies handling high volumes of inquiries (1,000+ per month) that need efficient omnichannel support, full lead and campaign traceability, and a way to scale their commercial team's output without adding operational overhead. Awards & Recognition: - Great Place to Work® Argentina (2021, 2022, 2023) - Facebook for Startups: Commerce Program (2020) - Google for Startups LATAM (2020) - 6th Most Innovative Company in Argentina (2019)

Seller

Cliengo

Discussions

Cliengo Community

Languages Supported

English, Portuguese, Spanish

Overview by

Martin Becerra

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

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4.3/5(7,120)

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User Insights

Average based on 12 real user reviews.

Perceived Cost

$$$$$

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MP D.

CEO

Small-Business (50 or fewer emp.)

5/30/2023

"Customizable Chatbot Integration"

4.5/5

What do you like best about Cliengo?

I like how Cliengo's ChatBot is adaptable to any organization and the plethora of customization options it has to offer. It is also straightforward and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Cliengo?

The CRM might be too specific for some requirements and misses overall features. It's also very difficult to manage sales status and the filtered prospect list. Review collected by and hosted on G2.com.

Joshua J.

Sales Manager

Enterprise (> 1000 emp.)

11/28/2019

"Automate all your procedures with Cliengo"

4.5/5

What do you like best about Cliengo?

Feel super comfortable with the real functionality of ChatBot, very useful and easy to integrate in any type of web sites, without any problems of functioning. Review collected by and hosted on G2.com.

What do you dislike about Cliengo?

So far there is no feature that I really don`t like about Cliengo, excellent software! Review collected by and hosted on G2.com.

Recommendations to others considering Cliengo:

The design of this platform inspires much tranquility and comfort, I feel that while I work on it, everything flows better. Review collected by and hosted on G2.com.

What problems is Cliengo solving and how is that benefiting you?

Solve many problems of communication and order in the sales transactions that I make, saving time is mainly what I get from Cliengo. Review collected by and hosted on G2.com.

Paul H.

Consultant

Mid-Market (51-1000 emp.)

6/29/2019

"An excellent chatbot, very functional"

4.5/5

What do you like best about Cliengo?

What I like most about Cliengo are all the options that allow me to adapt the chat to my liking and according to the interests I have, I love that you have complete control of the chat and can automate the number of options you want to do the I work much easier in the future. Review collected by and hosted on G2.com.

What do you dislike about Cliengo?

Unquestionably Cliengo is one of the best ChatBot on the market, I have no unpleasant opinion about Cliengo. Review collected by and hosted on G2.com.

Recommendations to others considering Cliengo:

Customizing and adapting the chatbot of Cliengo is very easy, since it has a very intuitive interface and that makes it very clear what are the steps to follow to have your chatbot working correctly. Review collected by and hosted on G2.com.

What problems is Cliengo solving and how is that benefiting you?

As for the CRM, I think it is one of the best investments we have made, because with the Cliengo chatbot we can have many important aspects under control and automated, which saves us time and money. Review collected by and hosted on G2.com.

Robert P.

Project Manager (PM)

Small-Business (50 or fewer emp.)

8/29/2018

"Best chatbot in the market"

5/5

What do you like best about Cliengo?

I simply love the way Cliengo allows you to set up the chatbot for your website. It lets you customize a lot of questions and answers, so the chatbot feels almost like a real person. Also, it is very easy to get all your leads with the CRM included in Cliengo, and also you can integrate Cliengo to your webforms with no hassle. The CRM included in Cliengo is simple but very useful. It allows you to keep an order of the leads that need to be contacted, the ones that are currently in progress, those that resulted in a sale, and the ones that could not finish in a sale. Review collected by and hosted on G2.com.

What do you dislike about Cliengo?

I believe that the CRM can be a little more complete, in such a way that it allows to personalize the sale status. In addition, it is difficult to return to the filtered prospect list once you are inside a lead. Also, the CRM needs to have a better way to qualify your lead, so you can have a better way to understand the business when you download the report. Review collected by and hosted on G2.com.

Recommendations to others considering Cliengo:

Cliengo is hands down the best chatbot for your business Review collected by and hosted on G2.com.

What problems is Cliengo solving and how is that benefiting you?

We couldn't find an intuitive easy-to-configure chatbot until we found Cliengo. Now we have two of our websites and our Facebook Messenger connected to its chatbot and CRM, so everything is easier for us now. Also, it takes care of the forms on the webpage. Review collected by and hosted on G2.com.

Mairina V.

Gerente de Telecomunicaciones e Infraestructura

Mid-Market (51-1000 emp.)

3/2/2019

"Integrate a chatbot to your website! Live chat for expedited attention of your prospects."

5/5

What do you like best about Cliengo?

My experience with Cliengo began a little over 4 months ago, however it has given me something great as it is to convert the prospects that contact us through contacts in the chat, so that we can capture data from prospects that generally become customers. and therefore increase our sales quickly and easily! It is possible to enable it in a website as if it were just another plugin, and you only have to update the tabs or forms and configure which mail the conversations are redirected to later follow up and contact. Review collected by and hosted on G2.com.

What do you dislike about Cliengo?

The only thing that would change customer is how heavy it is, this is determined by auditing a website, you notice that it takes more milliseconds than any other plugin or integration in your website. For the rest, it's great! Review collected by and hosted on G2.com.

Recommendations to others considering Cliengo:

It is a very easy chat to customize and configure according to your business, it allows you to have it in different languages. I use it in Spanish and English. I think the most important thing is what we achieve when we integrate it into our website, we facilitate the work for our clients! Review collected by and hosted on G2.com.

What problems is Cliengo solving and how is that benefiting you?

If you ask me, I recommend to all companies that want to boost their sales by registering contacts immediately from their website, thus increasing the chances of materializing a sale of their products. Not only is the aspect of responding to your customers quickly, but it is very easy to configure and integrate your CRM, social networks and for the case of SEO with Google Ads. The truth, I recommend its use since it has given me innumerable advantages from the point of view of prospects that become contacts and later on clients that buy our products. Review collected by and hosted on G2.com.

john f.

Managing Director

Computer Games

Mid-Market (51-1000 emp.)

2/25/2019

"Superb item quality, we incredibly improve our transformations on account of Cliengo"

5/5

What do you like best about Cliengo?

I basically love the way Cliengo enables you to set up the chatbot for your site. It allows you redo a ton of inquiries and answers, so the chatbot feels practically like a genuine individual. Additionally, it is exceptionally easy to get all your leads with the CRM integrated into Cliengo, and also you can integrate Cliengo to your webforms with no hassle. It is easy to manage, it also allows you to connect the data and helps you with customer service. Review collected by and hosted on G2.com.

What do you dislike about Cliengo?

The Facebook version isn't yet 100% polished, we create many contacts by that means but sometimes the bot presents bugs that disappoint clients. Something to improve if or if. That's why my rating is 8 and not 10. Review collected by and hosted on G2.com.

Recommendations to others considering Cliengo:

Cliengo is an amazing tool for marketers and some entrepreneurs. If you want to capture leads and improve customer service, Cliengo will be your team partner. Easy for small and medium businesses that are just starting and for large companies, it facilitates communication with different types of managers. Review collected by and hosted on G2.com.

What problems is Cliengo solving and how is that benefiting you?

We couldn't locate an intuitive easy-to-design chatbot until we discovered Cliengo. Now we have two of our sites and our Facebook Messenger connected to its chatbot and CRM, so everything is easier for us now. Cliengo helps my clients to answer several questions from their audience in real-time. Also, it converts visitors into leads. Review collected by and hosted on G2.com.

Antonio Leonardo L.

Personal docente

Mid-Market (51-1000 emp.)

3/18/2019

"A great service"

4.5/5

What do you like best about Cliengo?

It's what it says, you came for an option to give your web's users a way to communicate with you, and this is what this tool does for you! Incredible and very easy to understand Review collected by and hosted on G2.com.

What do you dislike about Cliengo?

The only thing that I find very hard to take is that you don't have a live help center, so if you have an issue with the tool you wouldn't have a fast answer Review collected by and hosted on G2.com.

Marcos ignacio C.

Socio fundador

Marketing and Advertising

Mid-Market (51-1000 emp.)

11/2/2018

"Excellent product quality, we greatly improved our conversions thanks to Cliengo."

4/5

What do you like best about Cliengo?

The lead generation capability it provides is fantastic. Far superior compared to other websites without a chatbot. Review collected by and hosted on G2.com.

What do you dislike about Cliengo?

The version for Facebook is not yet 100% polished. We generate many contacts through that medium, but sometimes the bot presents bugs that annoy users. Something that definitely needs improvement. That's why my rating is 8 and not 10. Review collected by and hosted on G2.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

10/31/2018

"Excellent business opportunity"

4.5/5

What do you like best about Cliengo?

I like the automatic answers to communicate with clients and thus not lose contact information Review collected by and hosted on G2.com.

What do you dislike about Cliengo?

A bit of payment, but in reality it is a good service if more users are integrated Review collected by and hosted on G2.com.

Recommendations to others considering Cliengo:

Easy for small and medium companies that until now are going to start and for the big companies they are facilitated communication with different types of administrator Review collected by and hosted on G2.com.

What problems is Cliengo solving and how is that benefiting you?

Have more clients who are interested in the services offered and one of the benefits is having direct communication helping to position the website Review collected by and hosted on G2.com.