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# Cliengo vs Fin Comparison - What are their main differences?

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CliengoFin[+ Add Product](#)

Pricing

**Cliengo**
Free Trial

No pricing available

**Fin**
Free Trial

**$0.99** 1 Outcome · Fin with your current helpdesk

**Pricing Insights**
from reviews

Time to Implement

**Cliengo**
Not enough reviews yet

**Fin**
1 month

Based on 254 responses

Return on Investment

**Cliengo**
Not enough reviews yet

**Fin**
11 months

Based on 211 responses

Perceived Cost

**Cliengo**
$$$$$

**Fin**
$$$$$

Average Discount

**Cliengo**
Not enough reviews yet

**Fin**
18%

 ![Cliengo](https://images.g2crowd.com/uploads/product/hd_favicon/49c81e1e36671a648f00dffce228cf81/cliengo.svg "Cliengo")

 ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin")

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**Pros & Cons**
from reviews

**Cliengo**
Not enough data

**Fin**
[
Helpful (435)
](https://www.g2.com/products/fin/reviews?filters%5Bsentiment_snippet%5D=1149346&qs=pros-and-cons#reviews)[
Ease of Use (433)
](https://www.g2.com/products/fin/reviews?filters%5Bsentiment_snippet%5D=1147898&qs=pros-and-cons#reviews)[
Missing Features (152)
](https://www.g2.com/products/fin/reviews?filters%5Bsentiment_snippet%5D=1149629&qs=pros-and-cons#reviews)[
AI Limitations (130)
](https://www.g2.com/products/fin/reviews?filters%5Bsentiment_snippet%5D=1147211&qs=pros-and-cons#reviews)

Integrations

**Cliengo**
Not enough data

**Fin**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image")

Aircall

](https://www.g2.com/products/aircall/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d63327b58e9e55cbadb26d04e56bb0eb/amplitude-analytics.png "Product Avatar Image")

Amplitude

](https://www.g2.com/products/amplitude-analytics/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image")

Asana

](https://www.g2.com/products/asana/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_85eb0b0f43d55d421b81eeab1abe0247/attio.jpeg "Product Avatar Image")

Attio

](https://www.g2.com/products/attio/reviews)[
View all
](https://www.g2.com/products/fin/integrations)

Screenshots

**Cliengo**
 ![Cliengo screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/111039/2respautomaticas.png)

**Fin**
 ![Fin screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1438101/Fin-product-visual.png)

**Ratings**
from reviews

Meets Requirements

**Cliengo**

9.2

9.212

**Fin**

8.7

8.72,965

Ease of Use

**Cliengo**

9.6

9.612

**Fin**

8.9

8.92,996

Ease of Setup

**Cliengo**

9.8

9.88

**Fin**

8.4

8.41,587

Ease of Admin

**Cliengo**

9.4

9.48

**Fin**

8.6

8.61,393

Quality of Support

**Cliengo**

8.3

8.312

**Fin**

8.6

8.62,857

Has the product been a good partner in doing business?

**Cliengo**

8.8

8.88

**Fin**

8.8

8.81,387

Product Direction (% positive)

**Cliengo**

9.0

9.012

**Fin**

8.8

8.82,806

**Features**
ratings from reviews

Live Chat

8.5

11

8.6

1,840

AI Customer Support Agents

Not enough data

7.9

325

AI Agents For Business Operations

Not enough data

8.3

105

Customer Communications Management

Not enough data

8.6

262

Conversational Support

Not enough data

8.7

1,237

Customer Service Automation

Not enough data

8.4

254

Customer Self-Service

Not enough data

8.2

764

Digital Customer Service Platforms

Not enough data

7.2

17

Social Customer Service

Not enough data

9.1

100

Conversational Marketing

Not enough data

8.4

565

Shared Inbox

Not enough data

8.4

142

Chatbots

Not enough data

8.8

715

Help Desk

Not enough data

8.5

1,913

Digital Adoption Platform

Not enough data

8.7

232

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
50.0%

Mid-Market(51-1000 emp.)
41.7%

Enterprise(\> 1000 emp.)
8.3%

Small-Business(50 or fewer emp.)
50.0%

Mid-Market(51-1000 emp.)
41.7%

Enterprise(\> 1000 emp.)
8.3%

Small-Business(50 or fewer emp.)
58.1%

Mid-Market(51-1000 emp.)
37.5%

Enterprise(\> 1000 emp.)
4.4%

Small-Business(50 or fewer emp.)
58.1%

Mid-Market(51-1000 emp.)
37.5%

Enterprise(\> 1000 emp.)
4.4%

**Reviewers' Industry**

[![Cliengo](https://images.g2crowd.com/uploads/product/hd_favicon/49c81e1e36671a648f00dffce228cf81/cliengo.svg "Cliengo")](https://www.g2.com/products/cliengo/reviews)
Cliengo

Marketing and Advertising
16.7%

Information Technology and Services
16.7%

Consumer Electronics
16.7%

Telecommunications
8.3%

Sporting Goods
8.3%

Other
33.3%

[![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin")](https://www.g2.com/products/fin/reviews)
Fin

Computer Software
26.6%

Information Technology and Services
13.3%

Financial Services
7.2%

Internet
4.8%

Marketing and Advertising
4.7%

Other
43.4%

Alternatives

**Cliengo Alternatives**

 ![Tidio](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio")

[
Tidio
](/products/tidio/reviews)

 ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service")

[
Zendesk for Customer Service
](/products/zendesk-for-customer-service/reviews)

 ![Rocket.Chat](https://images.g2crowd.com/uploads/product/hd_favicon/53040764d390ae2c9fb8f8bde33f1bf1/rocket-chat.svg "Rocket.Chat")

[
Rocket.Chat
](/products/rocket-chat/reviews)

 ![LiveChat](https://images.g2crowd.com/uploads/product/hd_favicon/04131773581c352e6a7121a9d05737e5/livechat.svg "LiveChat")

[
LiveChat
](/products/livechat/reviews)

**Fin Alternatives**

 ![Tidio](https://images.g2crowd.com/uploads/product/hd_favicon/5a3c39079f10e3e53bd18da51a13870e/tidio.svg "Tidio")

[
Tidio
](/products/tidio/reviews)

 ![Freshdesk](https://images.g2crowd.com/uploads/product/hd_favicon/700ca107b848b083e9b0659a98efb160/freshdesk.svg "Freshdesk")

[
Freshdesk
](/products/freshdesk/reviews)

 ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service")

[
Zendesk for Customer Service
](/products/zendesk-for-customer-service/reviews)

 ![Front](https://images.g2crowd.com/uploads/product/hd_favicon/1fe01c88159eb52ed7e93d98cdce08a5/front.svg "Front")

[
Front
](/products/front/reviews)

## Cliengo vs Fin FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between Fin vs Cliengo?

Fin stands out for its advanced AI features and integration capabilities, while Cliengo is recognized for its ease of setup and customization for small businesses.

| [Fin](https://www.g2.com/products/fin/reviews) | [Cliengo](https://www.g2.com/products/cliengo/reviews) |
| --- | --- |
| 4.5/5 (3,901 reviews) | 4.5/5 (12 reviews) |
| — | — |
| 8.4 | 9.8 |
| 8.6 | 8.3 |
| Advanced AI-powered customer support, strong integration with Intercom and third-party tools | Highly customizable chatbot, easy setup, and strong CRM connectivity |

### How do the pricing models of Fin and Cliengo compare?

Fin and Cliengo are rated closely on value, with Cliengo holding a slight edge in price satisfaction according to G2 scores.

- **Fin:** Reviewers note that Fin's pricing can become expensive with high support volumes, but many highlight the strong ROI from automation and operational efficiency.
- **Cliengo:** Reviewers appreciate Cliengo's value for small businesses, citing its straightforward pricing and ease of use as key benefits.

### What are the best alternatives to Fin and Cliengo?

The top three alternatives to Fin and Cliengo are Tidio, Zendesk for Customer Service, and Freshdesk.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Fin](https://www.g2.com/products/fin/reviews) | 4.5/5 (3,901 reviews) | — | Pricing can be high for large support volumes, but strong ROI from automation | Advanced AI-powered support and integrations |
| [Cliengo](https://www.g2.com/products/cliengo/reviews) | 4.5/5 (12 reviews) | — | Strong value for small businesses, easy setup | Customizable chatbot and CRM connectivity |
| [Tidio](https://www.g2.com/products/tidio/reviews) | 4.6/5 (1,960 reviews) | Small-Business | — | Highly rated for ease of use and live chat features |
| [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) | 4.3/5 (7,035 reviews) | Mid-Market | — | Comprehensive customer service platform with robust ticketing |
| [Freshdesk](https://www.g2.com/products/freshdesk/reviews) | 4.4/5 (3,762 reviews) | Small-Business | — | Strong automation and multi-channel support |

### Which AI Customer Support Agents features should I prioritize when comparing Fin and Cliengo?

Buyers comparing Fin and Cliengo should prioritize AI capabilities, ease of setup, customization, integration options, and CRM connectivity.

- **AI capabilities:** Fin offers advanced AI features including AI Text Generation and knowledge base integration; Cliengo is recognized for adaptable chatbot AI but lacks detailed feature differentiation in this area.
- **Ease of setup:** Fin scores 8.4, Cliengo scores 9.8, indicating Cliengo is favored for quick implementation.
- **Customization:** Fin provides customization features; Cliengo is praised for its flexible chatbot configuration and CRM integration.
- **Integration options:** Fin integrates with tools like Box (305+ reviews), Slack (63+ reviews), and Asana; Cliengo reviewers mention CRM and webform integrations.
- **CRM connectivity:** Cliengo is specifically highlighted for its CRM features and connectivity, which is a key differentiator for sales-focused teams.

### What are the pros and cons of Fin vs Cliengo?

Fin's headline strength is its advanced AI and integration ecosystem, while Cliengo excels in ease of setup and chatbot customization.

- **Fin strengths:** Advanced AI-powered support, strong integration with Intercom and third-party tools, high automation rates (40-70% of conversations handled), and robust workflow features.
- **Fin trade-offs:** Pricing can be high for large support volumes, occasional AI hallucinations, and some features are tied to higher subscription levels.
- **Cliengo strengths:** Highly customizable chatbot, easy setup (9.8 Ease of Setup score), strong CRM connectivity, and praised for adaptability to different organizations.
- **Cliengo trade-offs:** CRM features may be too basic for advanced needs, limited integration options, and some reviewers note the lack of a live help center and reporting dashboard.

### Is Fin or Cliengo better for small businesses?

Cliengo is better suited for small businesses, with a higher Ease of Setup score and strong reviewer sentiment for ease of use and value.

- **Fin:** No dominant small-business segment reported, but reviewers highlight automation and integration benefits for small teams.
- **Cliengo:** Reviewers consistently cite ease of setup, customization, and CRM connectivity as ideal for small business needs.

### Which AI Customer Support Agents platform has better integrations?

Fin is favored for integrations, with reviewers citing a broader range of third-party tool connections.

- **Fin:** 305+ G2 reviews mention its Box integration, 63+ mention Slack, and Asana is also cited in recent reviews.
- **Cliengo:** Reviewers mention CRM and webform integrations, but no third-party integration mention exceeds the publish threshold.

### How do Fin and Cliengo compare on customer support?

Fin and Cliengo score within 0.3 points on Quality of Support, indicating near parity (Fin 8.6, Cliengo 8.3).

- **Fin:** Reviewers highlight responsive support, helpful onboarding resources, and effective troubleshooting, with some noting the need for more granular workflow support.
- **Cliengo:** Reviewers praise the support team for being helpful and responsive, especially during setup and customization, though some mention the absence of a live help center.

### Which is easier to implement, Fin or Cliengo?

Cliengo leads on Ease of Setup with a 9.8 score versus Fin's 8.4, making it the easier platform to implement.

- **Fin:** Reviewers describe setup as straightforward, especially for Intercom users, but note that optimizing workflows and integrations can require additional time and technical input.
- **Cliengo:** Reviewers consistently praise its quick and intuitive setup process, with many citing successful implementation in minutes and minimal technical barriers.

### Which product has better AI?

Fin is recognized for stronger AI capabilities, as AI is the most frequently mentioned feature in its reviews.

- **Fin:** Offers AI Text Generation, advanced knowledge base integration, and workflow automation; reviewers highlight its ability to handle 40-70% of conversations automatically and provide context-aware responses.
- **Cliengo:** Reviewers note adaptable chatbot AI and strong customization, but lack detailed feature differentiation or advanced AI capabilities compared to Fin.