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caterease

By Caterease Software

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3.5 out of 5 stars

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caterease Reviews & Product Details

Pricing

Pricing provided by caterease.

Professional

$130
per month

Standard

$98
per month
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caterease Reviews (43)

Reviews

caterease Reviews (43)

3.5
43 reviews

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Mai M.
MM
Small-Business (50 or fewer emp.)
"Difficult and not intuitive."
What do you like best about caterease?

The data it retrieves is excellent and we were able to run excellent reports. Review collected by and hosted on G2.com.

What do you dislike about caterease?

From. Proposal standpoint, it wasn't super intuitive to the user and client. Review collected by and hosted on G2.com.

JD
Small-Business (50 or fewer emp.)
"Plan your events in the easiest way possible."
What do you like best about caterease?

I love the qualities that this software offers to registered users on its digital platform, highlighting that because of this it is one of the best system based on event and catering planning, with well-programmed tools, for a more scope and programming. Equitable, which allows to guarantee performance over time and in labor works, Caterease encourages rapid updates of contracts or prevailing files of a significant high degree, which are questioned in business environments, highlighting that they include economic or commercial environments. Review collected by and hosted on G2.com.

What do you dislike about caterease?

Offering a more in-depth training would not be a bad thing, since its functions maintain multiple styles of optimal performance, or rather, that there are many uses and ways of doing things within this platform, which is a problem for new ones Users, who do not acquire basic knowledge in relation to the use options that Caterease admits, needing constructive improvements in their servers, to offer a small learning curve for this kind of case. Review collected by and hosted on G2.com.

Natasha B.
NB
Staffing Manager
Events Services
Mid-Market (51-1000 emp.)
"Outdated interface but perfectly detailed"
What do you like best about caterease?

I like that there is an option to add every detail I could possibly need. I can book events that are tentative, prospective, and booked. I can create placeholders. There is no limit to the number of events booked. I can add a line for every detail about food, timeline, staffing, and more! Review collected by and hosted on G2.com.

What do you dislike about caterease?

The interface is outdated looking. It just feels like an older software. Very plain. It's also super slow to load. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Enterprise (> 1000 emp.)
"Caterease: User Friendly but Faulty at Times"
What do you like best about caterease?

The most helpful thing about Caterease is that they have a bunch of tutorials and trouble shooting questions already answered on their website so you do not have to spend a lot of time on the phone with customer service. The upside of using Caterease is the versatility of the settings and the polished look it creates. Review collected by and hosted on G2.com.

What do you dislike about caterease?

The least helpful aspect of Caterease is that it allows laziness. We have some event planners that do not fill in the information boxes appropriately and Caterease allows the information to be saved. i.e.; puts TBD as the client’s address.. which causes issues down the line. The downside of using Caterease is the random bugs/twitches it sometimes gets. I’ve had issues logging in and staying logged in. I’ve also had issues with the internal tax and fee calculators. I one time did have to call customer service because my print settings changed and saved without me doing anything and I didn’t know how to reset them and there was no tutorial or trouble shooting question on the website. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Mid-Market (51-1000 emp.)
"Replaced Excel for Catering"
What do you like best about caterease?

Caterease makes it easy for various team members to quickly review an event while having all details in one place. Review collected by and hosted on G2.com.

What do you dislike about caterease?

There are some features of Caterease that seem to be missing. Our team in particular finds issues with users overwriting changes and getting kicked out of an event that you had not closed out of. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Mid-Market (51-1000 emp.)
"Outdated but useful"
What do you like best about caterease?

It really hits all of the detailed points I need. BEO, shift lines, labor hours, notes, etc. Budget vs. cost, variance. Etc. But really not a sleek interface. Review collected by and hosted on G2.com.

What do you dislike about caterease?

Not a sleek aesthetic. It's outdated looking and very slow. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Mid-Market (51-1000 emp.)
"Easy to use, Excellent online resources for questions"
What do you like best about caterease?

I liked that we could keep track of all of our clients and staff in the caterease program. It was really easy to look back and find past clients or search through past calendars to reference previous parties. It is also really easy to figure out how to do anything on the program through the help pages online. Review collected by and hosted on G2.com.

What do you dislike about caterease?

The only real issue I had with the program as trying to add staff into it and represent them as having multiple job positions. I found the program to be very specific for each staff member. Other than that, I never ran into any issues. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Enterprise (> 1000 emp.)
"Utilizing caterease to organization business unit"
What do you like best about caterease?

I like that Caterease has so many compensates pertaining to menu management, inventory, billing, scheduling and floor plan development. Review collected by and hosted on G2.com.

What do you dislike about caterease?

I wish the Caterease would auto populate more of the information fields. Review collected by and hosted on G2.com.

Verified User in Events Services
UE
Small-Business (50 or fewer emp.)
"Easy to learn, hard to setup"
What do you like best about caterease?

Separate managers for accounts, events, prospects, and contacts. Holds a lot of information, which can be shared with colleagues. Review collected by and hosted on G2.com.

What do you dislike about caterease?

Too many options and customizations, requires hours of setup, have to setup own prints, requires a lot of training for every user, scrolling in sub-events is hard to learn, accidental scrolling leads to mistakes. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Small-Business (50 or fewer emp.)
"Better everyday"
What do you like best about caterease?

The ability to streamline items. They keep adding integrations so we don't have to retype or re enter details. It's as easy as clicking a single button and all the data will copy over. Review collected by and hosted on G2.com.

What do you dislike about caterease?

The lag and lack of information coming from the help line, should you need to ask a question about new items. Review collected by and hosted on G2.com.

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Pricing Options

Pricing provided by caterease.

Professional

$130
per month

Standard

$98
per month

Express

$65
per month
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