# Bettermode Reviews **Vendor:** Bettermode Inc. **Category:** [Online Community Management Software](https://www.g2.com/categories/online-community-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 118 ## About Bettermode Bettermode is an all-in-one customer community platform designed to help businesses enhance customer experience, foster engagement, and cultivate meaningful relationships with their audience. This platform serves as a centralized hub for various teams within an organization, enabling them to collaborate effectively and leverage community insights to drive growth and satisfaction. Targeted towards product teams, customer support, marketing professionals, and community managers, Bettermode addresses a wide range of use cases. Product teams can harness the platform to gather valuable ideas and feedback directly from users, facilitating a more user-centered approach to product development. Customer support and success teams can create resource centers and knowledge bases, empowering customers with self-service options and reducing the volume of support inquiries. Marketing teams benefit from the ability to communicate directly with customers, organize events, and scale content generation, ensuring that their messaging resonates and engages effectively. Key features of Bettermode include embeddable widgets, a modern design aesthetic, and a comprehensive API that allows for seamless integration with popular tools. The platform also incorporates gamification elements, which can enhance user engagement by rewarding participation and contributions. Direct messaging capabilities foster communication among community members, while granular analytics provide insights into user behavior and engagement levels. Powerful moderation tools ensure that community interactions remain constructive and aligned with brand values. One of the standout features of Bettermode is its design studio, which empowers users to create custom layouts without the need for coding skills. The no-code, block-based page builder simplifies the process of community building, allowing users to select from a variety of professionally designed templates or create their own tailored to specific needs. This flexibility ensures that businesses can maintain a unique brand identity while effectively meeting their community's requirements. Overall, Bettermode offers a comprehensive solution for organizations looking to build and manage vibrant customer communities that drive engagement and loyalty. ## Bettermode Pros & Cons **What users like:** - Users value the **ease of use** of Bettermode, allowing for straightforward community building and seamless customization. (13 reviews) - Users value the **customization options** in Bettermode, allowing for easy community building and professional design. (11 reviews) - Users find Bettermode to be **intuitive and easy to customize** , making community setup enjoyable and efficient. (9 reviews) - Users value the **customizability** of Bettermode, enabling personalized community experiences and easy updates as needs evolve. (8 reviews) - Users value the **customization flexibility** of Bettermode, allowing seamless community building and tailored user experiences. (8 reviews) - Users love the **easy setup** of Bettermode, allowing quick onboarding and customization without any complications. (8 reviews) - Users love the **intuitive setup and robust features** of Bettermode, enhancing engagement and community building seamlessly. (8 reviews) - Flexibility (8 reviews) - Users love the **customization options** in Bettermode, enabling them to easily tailor their community experience. (7 reviews) - Users highlight the **exceptional customer support** of Bettermode, appreciating the responsive and helpful assistance provided by the team. (6 reviews) **What users dislike:** - Users find the **missing features** like surveys and video calling limit the usability of Bettermode. (7 reviews) - Users find the **limited functionality** of Bettermode restricts customization options and essential features like surveys and video calling. (4 reviews) - Users face **access limitations** and customization challenges with Bettermode, leading some to seek alternative solutions. (3 reviews) - Users feel the **lack of features** limits functionality, wishing for more options like surveys and video calling. (3 reviews) - Users express frustration with the **limited features** of Bettermode, noting the lack of video calling and straightforward options. (3 reviews) - Users find the **cost of add-ons** frustrating, as necessary features often require expensive upgrades to premium plans. (2 reviews) - Mobile Compatibility (2 reviews) - Access Issues (1 reviews) - Additional Costs (1 reviews) - Complex Platform (1 reviews) ## Bettermode Reviews ### 1. Build Private Communities, but bad ownership **Rating:** 0.5/5.0 stars **Reviewed by:** Gethin J. | SE Ranking, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2026 **What do you like best about Bettermode?** I appreciate that Bettermode allows you to build your own community without having to rely on big platforms like Facebook or LinkedIn. It really helps in moving off these major platforms, so you aren't constrained by their preferences. It also feels great to create a private community without any interference from companies like Meta. Plus, I found it easy to set up. **What do you dislike about Bettermode?** The ownership. **What problems is Bettermode solving and how is that benefiting you?** Bettermode lets me build a private community without relying on platforms like Facebook or LinkedIn, avoiding the influence of bigger companies. ### 2. Lots of customization options to match pages to your company branding **Rating:** 5.0/5.0 stars **Reviewed by:** Emil K. | Director of Support, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2025 **What do you like best about Bettermode?** It's easy to set up and to maintain, anyone can get started without code. It took a while for me to understand the concept of building CMSs that are then applied to spaces/pages but after I figured it out, it worked like a charm. Overall, there's minimal time spent on setting up the platform so you can spend more time on creating content. There are also many templates to choose from to get started. Their support team is extremely responsive and helpful in answering questions. We use Bettermode so we could build a community forum that we use to feed it into our AI chatbot. New questions and answers are submitted on a daily basis because of the ease of use. **What do you dislike about Bettermode?** While many things can be customized, not everything can be. If anyone is looking for an extremely custom solution, I'd recommend resorting to building their own website. We tried using Better mode for our product roadmap but there are a few limitations because of which we decided to use a different tool for that. **What problems is Bettermode solving and how is that benefiting you?** It's helping us document use cases on how our users can use different integrations and features to e.g. get more visibility into their data, automate their reporting process, create strong overview dashboards for stakeholders, etc. This will help reduce support burden and create an additional resource for our AI chatbot. ### 3. A game-changer for my business Ladies Build With AI **Rating:** 5.0/5.0 stars **Reviewed by:** Marta S. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Bettermode?** I discovered Bettermode while setting up my online learning platform for my business Ladies Build With AI, and it’s honestly one of the few tools I’m truly impressed with, all within their free tier. The platform is incredibly intuitive, easy to use, and actually fun to set up. My students consistently compliment how smooth, fast, and user-friendly their learning experience is. Compared to other tools I’ve worked with (which often felt clunky, overly basic, or just boring), Bettermode stands out with its sleek design and wide range of customization options. As a startup founder, I really value how flexible and supportive the platform is. It allowed me to bring my idea to life quickly and professionally. I can honestly say that Ladies Build With AI wouldn’t have gotten off the ground without Bettermode. Highly recommend for anyone looking to build an engaging online community/platform! **What do you dislike about Bettermode?** I have nothing, just hope that Bettermode won't go aggressive on pricing and adding paywalls like other tools do. I hope to see Bettermode more often in integrations with other tools like Mailchimp, Make.com, Stripe, etc. **What problems is Bettermode solving and how is that benefiting you?** - Onboarding new members - Adding events and past recordings - Community management - Storing training documents - Messaging ### 4. Bettermode for a Teen Chef Club @ a non-profit **Rating:** 5.0/5.0 stars **Reviewed by:** En R. | Summer Student, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Bettermode?** Bettermode is the easiest LMS I have come across, as well as being fully customizable. I appreciate that you can set up your entire account and website within a day, without the need for a mandatory sales meeting or a paywall. Bettermode has been perfect for my non-profit's Teen Chef Club, helping to bring the teens together and communicate recipes, as well as farmers market pick-ups. I utilized the event feature four times, made numerous announcements, created multiple forums, and built the website. It's worth noting that I do not have a techy background; I even struggle to implement a bot into Discord! You have the option to disable private chats and enable AI moderation with keywords. This was a key deciding factor in which LMS I went with, as well as the fact that you can have up to 50 registered members, including three moderators. I also appreciate that after I declined a meeting with a sales representative, they didn't continue to try to sell to me. In the future, if my organization gets the funds, I will encourage my boss to purchase a plan. Bettermode (as far as I know) was easy for the teens to use and made them feel more comfortable with each other, thus it was easily integrated into the already established Teen Chef Club. **What do you dislike about Bettermode?** I wish there were a way to create an assignment for participants that they could complete privately, maybe even be graded. Polls would also be fun! A way to view the site's version history would be great for editing, as it would allow you to see what you had and get things back. **What problems is Bettermode solving and how is that benefiting you?** Bettermode solved our problom of wanting to communicate and bring the teens together without a social media aspect, or unmoderated chats without a hefty price tag. Bettermode also made it so that everything was in one place. My team struggled during our first season of this program with motivating the teens and they felt disconnected, but this year people are even liking each others replies! ### 5. Customisation Made Easy with Helpful Templates and Tutorials **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. F. Gianmichael S. | Personal and Executive Transformation Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about Bettermode?** I appreciate how easy it is to customise, along with the wide selection of pre-made templates available to spark ideas and help you begin quickly. **What do you dislike about Bettermode?** I'm still working out how to use a couple of the minor customisation features, but I know there are tutorials available to help me with that! **What problems is Bettermode solving and how is that benefiting you?** This platform enables me to easily build a straightforward, drag-and-drop community space where I can support students and offer real value. ### 6. Built/personalised my own Social Network/Community Platform using Bettermode **Rating:** 4.5/5.0 stars **Reviewed by:** Daniel D. | Talent Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Bettermode?** Helpful templates to get you started, then very easy to customise and make our own. Some easy to follow articles and videos to help us make the most out of bettermode, and yes of course they have a community platform to network with others building on Bettermode. As I've developed my offer it's been easy to update the calls to action on the home page and customise the various spaces. Still happy with the platform and support. **What do you dislike about Bettermode?** Lot's of different add on options can feel confusing. You can add additional languages, CMS's and additional functionality costs extra charges but more functionality available to scale. **What problems is Bettermode solving and how is that benefiting you?** Building on someone else's social network like Facebook, Meetup etc is just building on someone elses platform and you run the risk of being kicked off and losing everything. I want to own the data, and have the ability to personalise it for our community. ### 7. Easy set up **Rating:** 5.0/5.0 stars **Reviewed by:** Ines B. | Product Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2025 **What do you like best about Bettermode?** I had never set up a community before, but from the beginning I knew bettermode was the way to go. I had the intuition before doing the scorecard they would end up at the top. Others were oriented towards B2C companies but Bettermode was easy enough to use out of the box with customization capabilities. **What do you dislike about Bettermode?** Cannot create surveys, they would be useful but still came up on top of the rest. **What problems is Bettermode solving and how is that benefiting you?** Having a place to build our community and effectively manage the wishlist for the product. ### 8. Flexibility & Control **Rating:** 4.5/5.0 stars **Reviewed by:** Brady H. | AI Trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2025 **What do you like best about Bettermode?** I appreciate that I am in control of the data for my community users and that nobody is making a profit off of their information. It is also fairly easy to build a community to your desired format. I have developed 2 communities in just a few months and excited to see what else I can create! **What do you dislike about Bettermode?** The system is sluggish more frequently than I would like, but, the features more than make up for this at the moment. **What problems is Bettermode solving and how is that benefiting you?** I'm still fairly new to Bettermode, but the fact that they have a community Wishlist that is constantly being addressed is really lovely. ### 9. Highly customizable platform with a beautiful design **Rating:** 5.0/5.0 stars **Reviewed by:** Felipe M. | Profesor de guitarra, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2024 **What do you like best about Bettermode?** It has a nice design, it can be customized as a completely white label social network, and you can create different spaces. What I like the most are the templates available to create a space, and of course, gamification, which is extremely important for me. Out of all similar products, this one is the most suitable for what I’m looking for, mainly because it’s a powerful tool and the price is right. I also want to highlight the customer support, which is very quick. **What do you dislike about Bettermode?** The downsides might be that the platform has a learning curve if it's your first time using it. At first, it's difficult to organize everything the way you like, but once you learn it, it becomes easy **What problems is Bettermode solving and how is that benefiting you?** Bettermode is a great tool for helping answer customer questions because, being a community, I often don't have to respond myself, but other users do. ### 10. Highly Flexible and Intuitive Platform with Powerful Customization **Rating:** 5.0/5.0 stars **Reviewed by:** Dan B. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about Bettermode?** I'm impressed with Bettermode flexibility and ease of use. The platform's ability to create diverse pages with customized data models is a major plus. Many templates are ready made so it's easy to start from a portal that looks good from day 1. It's incredibly intuitive, making it simple to build and manage our community space without requiring any special skill. Support was timely and helpful when I needed it. And, it has it's own active community :) **What do you dislike about Bettermode?** Some of the addons are a little pricy, but the product is absolutely useable without any addon. **What problems is Bettermode solving and how is that benefiting you?** Manage a community of my service' users where I can publish "what's new", users can suggest new features, ask questions, show-and-tell what they do with my service, and freelancers can offer their expert-services to other users ### 11. I love using bettermode to build comunitys **Rating:** 5.0/5.0 stars **Reviewed by:** Victor S. | ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2025 **What do you like best about Bettermode?** that it is easy to use and straight forward **What do you dislike about Bettermode?** that it dosnt have feature like video calling and a tiktokstyle feed **What problems is Bettermode solving and how is that benefiting you?** it is solving a problem in comunication it is like instagram but more personal ### 12. Incredible platform, easy to use, packed with features. Makes making a community easy **Rating:** 5.0/5.0 stars **Reviewed by:** Mathew B. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2024 **What do you like best about Bettermode?** It's so simple to use, you get what are essentially building blocks to make your community platform with and then you can add more functionaility and custom features if you'd like to. I really like the design and layout of the platform and features, everything looks modern and clean. I love how you can make your own social media platform with Bettermode thanks to features like user profiles, messaging, and posts. I also love the team and community around Bettermode - Both are incredible. **What do you dislike about Bettermode?** This isn't a dislike, but I would love to see more social features included like group messaging and the ability to follow an account. But these aren't dislikes or hard requirements, I would just love to see this. **What problems is Bettermode solving and how is that benefiting you?** The ability to easily make a self-branded community platform. My MUST have when using a platform is the ability to brand it entirely and make it completely about my brand. Bettermode does this insanely well and lets you make your platform exactly as you want it. It's incredible. ### 13. My best community-building experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Leon A. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2024 **What do you like best about Bettermode?** Bettermode's utility lies in: Extensive customization (appearance, colors, functionalities and branding), Increased engagement through the variety of tools available: Forums, groups, events, live chats..., Statistics and integrations such as Make, Zapier... **What do you dislike about Bettermode?** Bettermode has one small drawback: we need to be able to convert our solution into a mobile app. **What problems is Bettermode solving and how is that benefiting you?** Bettermode enabled us to get an MVP very quickly without going through the long development process. We were able to get a social network up and running in a matter of days, with the added benefit for our future users of a landing page in their own brand image. This enabled us to have 2 solutions in one: a social network for businesses and a landing page for businesses. ### 14. My extensive experience with Bettermode **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2024 **What do you like best about Bettermode?** For our purposes, and our community, probably one of the most appealing aspects of Bettermode are the design tools and the editable CMS functionality. There are other features of course that are equally as interesting, but these two really facilitate rapid development with the result being a very professional look and feel. The integrations and ability to create custom apps is also quite useful to augment functionality and satisfy most any use case you can imagine. **What do you dislike about Bettermode?** I am not sure it is particular to Bettermode, but when one decides to use a no code platform there are always trade-offs. If there are features you would like to add where an integration is not available or practical you have no choice but to add it to a wishlist and wait. Of course depending on the importance to your use case this can be a bit frustrating. **What problems is Bettermode solving and how is that benefiting you?** We selected Bettermode to provide us with an online community building solution which would allow us to reduce our time to market. From that perspective it has delivered and satisfied a large part of our expectations. ### 15. Activate a community and keep the conversations flowing **Rating:** 4.5/5.0 stars **Reviewed by:** william m. | Production Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Bettermode?** We appreciated the ease of setting up bettermode, as well as for the users - you don't want people getting stuck in order to on-board. The site uses blocks to build conversation spaces and features. Bettermode was easy to customize and brand as part of a seamless experience across our site. Good API's and capacity to link into a CMS for further engagement and discussions. Customer support has been great. **What do you dislike about Bettermode?** Community development can be demanding - today's community engagement extends across other platforms as well, you cannot expect it all to take place in your spaces - it would be great for Bettermode to offer some training in developing community across platforms - wherever your people are living online. **What problems is Bettermode solving and how is that benefiting you?** Consolidating conversations and customer support in one area. Building community around artists and music. ### 16. Easy to customize, simple to use, and backed by excellent support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2025 **What do you like best about Bettermode?** I love how simple the tool is to use, how easy it is to customize the UI to fit our needs, and how proactive the team is in helping us succeed. **What do you dislike about Bettermode?** We're still in the implementation phase, so we haven't encountered any major downsides yet. **What problems is Bettermode solving and how is that benefiting you?** It is helping us create our first user community from scratch ### 17. Delightful, engaging, and creative experience... **Rating:** 4.5/5.0 stars **Reviewed by:** Scotty H. | Director of Customer Success, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2024 **What do you like best about Bettermode?** The platform offers user-friendly, step-by-step tutorial instructions for setting up your community, making the process simple and accessible. Additionally, there is a wealth of data and content available to guide you every step of the way. You don’t need to be a professional coder to create a well-designed and fully functional community. If you do encounter any issues, the support team is readily available to assist and help resolve them. **What do you dislike about Bettermode?** The information provided is highly valuable but can feel overwhelming at times. It's essential to have a clear understanding of the workflow structure you want to establish with your customers. **What problems is Bettermode solving and how is that benefiting you?** Post-implementation engagement and support for our product with customers. ### 18. A Better Option to Build a Community **Rating:** 4.5/5.0 stars **Reviewed by:** Shawneda C. | Author, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2024 **What do you like best about Bettermode?** Making a cookie free, non tracked community that looks better than the current iteration of mega platforms without losing the community building features that matter. Profiles and member to member messaging makes engagement between members easy. Lots of features work well for product development and networks. The platform is a great option for a multi passionate influencer or brand with multiple divisions that have different audiences. **What do you dislike about Bettermode?** Learning to build on a new platform has a learning curve no matter what. It didn't take any longer than the average community building platform. With time and focus, you'll learn how to navigate and build the look you want. Nothing that would hinder you from using the platform. **What problems is Bettermode solving and how is that benefiting you?** Creating a space for readers, customers, and future customers for the services and products created by Shawneda.com. ### 19. I am still experimenting but it is very pleasant, it seems like a game to me. **Rating:** 4.0/5.0 stars **Reviewed by:** Victor R. | Adminitrador, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Bettermode?** That does not require code, ease of use, integrations with other platforms **What do you dislike about Bettermode?** Certain limitations, not available for more templates **What problems is Bettermode solving and how is that benefiting you?** I would like many more templates and to be able to integrate video and calendar. ### 20. best low/no code option to start a community portal **Rating:** 5.0/5.0 stars **Reviewed by:** Huub S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Bettermode?** intuitive design and interface, great customer support, vibrant creator community **What do you dislike about Bettermode?** Some features are missing to tailor our needs specifically **What problems is Bettermode solving and how is that benefiting you?** it is bringing our community, Q&A and customer support, plus our premium features together under 1 roof. ### 21. Bettermode brings Notion 2 Live **Rating:** 5.0/5.0 stars **Reviewed by:** Biejay K. | Founder of I-VAL-U, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Bettermode?** Bettermode is intuitive and easy to bring your ideas alive! With it's pre-made templates, online guidance and great online support, I've launched my notion within a day and without any technical drama. Bettermode is suitable for simple ideas or for more complex ideas where developers can go crazy with advanced customizations and integrations. I-VAL-U Bettermode Bieay Kalicharan **What do you dislike about Bettermode?** That Bettermode wasn't here years ago. But patience is a virtue and it sure is. **What problems is Bettermode solving and how is that benefiting you?** Bettermode is solving my interactions and actions with users, partners, clients and loyalty members. On top of that I can see all the great insights and reportings which is out of the box and in respect with legal legislations. ### 22. A great way to introduce new pages from our website! **Rating:** 5.0/5.0 stars **Reviewed by:** Roesana A. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 31, 2024 **What do you like best about Bettermode?** I like the constant changes to the software and the easy way to make changes. Awesome product! **What do you dislike about Bettermode?** I have to acces my account through google chrome instead of an bettermode app. **What problems is Bettermode solving and how is that benefiting you?** To better use our community group. ### 23. Amazing Community Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Ivana S. | Customer Success Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** September 04, 2024 **What do you like best about Bettermode?** Bettermode was the first tool I used actively for testing out and building a community. It was very easy to get around the tool and the interface is amazing. The implementation of my desired spaces and pages was very quick and successful. The customer support team is helpful and very responsive. I hope for continuous usage and I would always pick Bettermode for any future projects in regards to community setup and maintenance. **What do you dislike about Bettermode?** Currently, I can not see any downsides, to be honest, everything is working well. Maybe having a mobile app would be helpful for the admins and the users as well. **What problems is Bettermode solving and how is that benefiting you?** Bettermode is providing each business with the opportunity to maintain a very effective and proactive community. It lowers the amount of work and effort to keep your customers engaged. ### 24. How to Launch a community with Bettermode **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** August 02, 2024 **What do you like best about Bettermode?** The best thing about Bettermode is that I was able to offer my customers a platform that looks professional and is easy to use in a relatively short time and without tutorials. Furthermore, as a programmer, I can implement all additional wishes and functions relatively easily with the custom code plugins. In addition, bettermode itself offers a good evaluation of user behaviour and can work out-of-the-box with Google Analytics. **What do you dislike about Bettermode?** Sending the e-mail notification is problematic for me and my customers. As the email template cannot be customised, there are several problems. 1) The notification is not displayed correctly in some email programmes such as Outlook. 2. the email is often filtered out by spam filters in the enterprise sector, e.g. because it contains a tracking pixel. **What problems is Bettermode solving and how is that benefiting you?** Bettermode offers a quick and easy way to provide a platform for a community, both for experienced admins and for no-code admins. ### 25. Innovative experience **Rating:** 5.0/5.0 stars **Reviewed by:** Peter S. | Product Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about Bettermode?** I've really enjoyed learning and using Bettermode. It's a great platform for building and hosting an online community. Lot's of features and it keeps getting better. I find the templates really great for seeing what is possible to create and also for innovative designs that I can incorporate into my own website. Customer support has been great also... they clearly use Bettermode for thier own community website, which is a great place to go for customer and community support. **What do you dislike about Bettermode?** Still missing some features but I've noticed that they continue (and seem dedicated to) add new features and continue to improve the user experience. **What problems is Bettermode solving and how is that benefiting you?** Providing a community platform for developers to come, seek knowledge, share knowledge, stay up to date with the latest product features, provide feedback, etc. ### 26. Fantastic, easy to use platform for building a community **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2024 **What do you like best about Bettermode?** I absolutely love how easy Bettermode makes it to start your own community or even social media platform. It's so simple to get started with and build something semi-complex with, you choose how much it has on it. There are so many features and ways to use the platform that it makes it easy to get the exact experience you want. There's loads of integrations and possibilities with it. All in all it's a fantastic, easy to implement platform. **What do you dislike about Bettermode?** There is nothing I dislike about Bettermode. There's features I would like to see but I'm sure they'll come one day and either way they don't make me dislike it, they're just additional things I would like, such as the ability to make posts on your own profile vs in the community space as a whole. **What problems is Bettermode solving and how is that benefiting you?** I wanted to make a social media platform for people in my industry to connect together easily and I can't code so Bettermode solved that potential problem for me and gave me the opportunity to make exactly what I want, how I want. ### 27. A super complete platform with many possibilities! **Rating:** 4.0/5.0 stars **Reviewed by:** Gustavo C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2024 **What do you like best about Bettermode?** I like how easy it is to use the platform and create everything on your own, without depending on a developer. I like the variety of space types and post formats. I like the integration with external links, such as Youtube, Spotify, Canva and others. I love the possibility of mass actions through automation and filtering on the admin side. Support is very present and responds quickly. In general, the platform has worked well and members of my community have been able to use it in a simple and objective way. **What do you dislike about Bettermode?** I think improvements and launching new tools take a long time. Some things, in my opinion, are simple to apply but have been asking for over a year and have never been implemented. Example: possibility of scheduling a publication, possibility of adding more mandatory fields when registering new members, application of automatic tags using pre-configured keywords, being able to send a private message to all members without depending on external programs, such as Zapier. And another pain I feel is the Reports and Analytics part. Today I can't download the report data into a spreadsheet, which would make it much easier to put together the report I make here. I miss a view of engagement and data by Tags. And today, when I add new members to a space, it disrupts the view of Active Members for the period, the Reports understands that adding New Members to a space as the number of Active Members for that day. Another point is the lack of visibility into the delivery, opening and click rates of emails sent to members, such as notifications. And on this point, the delivery of posts from my community is very low, and with almost 5 thousand members, the average number of views per post is in the range of 20-30 views, which doesn't make sense. And because I don't have access to post delivery data or email notifications, I don't know how to act in this regard. **What problems is Bettermode solving and how is that benefiting you?** Today bettermode made efficient management and execution of my brand's community possible. With almost 5 thousand members, we are able to communicate effectively with our customers and boost and train hundreds of service professionals here in Brazil, through content, events and exchanges in the Community. I like how easy it is to use the platform and create everything on your own, without depending on a developer. I like the variety of space types and post formats. I like the integration with external links, such as Youtube, Spotify, Canva and others. I love the possibility of mass actions through automation and filtering on the admin side. Support is very present and responds quickly. In general, the platform has worked well and members of my community have been able to use it in a simple and objective way. ### 28. Bettermode: Community at its best **Rating:** 4.5/5.0 stars **Reviewed by:** Philipe L. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 21, 2023 **What do you like best about Bettermode?** Bettermode is a very easy platform to use, both for Admins and users. The interface is clean and easily configurable. In terms of establishing an easy to use community for our clients, Bettermode has fit like a glove! The Bettermode support team are very helpful regarding improvements and even with specific requirements, they will try to make the upgrade when possible. **What do you dislike about Bettermode?** The analytics of Bettermode are relatively simple, which prompted us to explore integration with other data platforms for more detailed insights. While there was a slight inconvenience at some point when we were unable to export data directly, we found alternative solutions to address this challenge. **What problems is Bettermode solving and how is that benefiting you?** Before starting with Bettermode, we came across a few community platforms, but none of them fitted our requirements of simplicity and effectiveness. Our community has a higher age range, with Bettermode we've seen quite a high engagement, which was seen as a challenge for us. This couldn't have been done, if not the smooth interface provided by Bettermode. ### 29. If you want a community, this is the place **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2024 **What do you like best about Bettermode?** Incredible product, super easy to use and customisable! Team is also amazing and support is great whenever you need it too! **What do you dislike about Bettermode?** As it's primarily focussed at web, would love for them to extend to build a full white-label native in-app community too in the future! **What problems is Bettermode solving and how is that benefiting you?** Building the #1 running training community in the world! ### 30. Bettermode and my Community 360 **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2024 **What do you like best about Bettermode?** I love all the features and flexibility in the platform, generally there's always a solution to cover our needs. **What do you dislike about Bettermode?** The changes implemented with out informing. In pricing, UI functions and operations. **What problems is Bettermode solving and how is that benefiting you?** The community is vital for our design thinking processes, we engage with our partners to shape better products ### 31. Ticks all the boxes with more features being built all the time **Rating:** 4.5/5.0 stars **Reviewed by:** Annie F. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Bettermode?** - The teams are always open to taking on feature suggestions - They are continually building new features to add to your community - I've experienced great support when needed, and quickly - It's veru intuitve and customisable compared to their competitors **What do you dislike about Bettermode?** There's nothing I dislike about Bettermode. They are building quickly, which is one of the reasons why I chose them compared to their competitors, so I know that if I need a new feature, they will consider it or give a valid workaround. **What problems is Bettermode solving and how is that benefiting you?** We needed to give our product users (and evenutally, the wider community in our industry) a place to connect with peers, find thought leadership, give and receive guidance, and somewhere to suggest new features and give feedback to our product teams. Bettermode does all that and more. We can wait to use more of the features, like Events and Podcasting spaces to showcase more to our community. ### 32. Online community for users of tech app **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 29, 2023 **What do you like best about Bettermode?** Our community is a space to provide feedback on our products and to foster a direct line of communication between our users and the product team. What we like about bettermode is that we can use the different spaces in the tool to ask questions, create forums, post ideas, hence attending the different needs of the purpose of our community. **What do you dislike about Bettermode?** Somethings we have to do manual,- like adding users to a group of spaces- and at the moment we would need to scale the community this might become complicated. **What problems is Bettermode solving and how is that benefiting you?** It is the platform we use as a centralized space to ask questions and scale communication with our final users while they are providing feedback to our team. ### 33. Stellar platform and support **Rating:** 5.0/5.0 stars **Reviewed by:** Angie O. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Bettermode?** - Extensive onboarding process with customer success. - Continued platform innovations and considerations for the product roadmap--Bettermode listens to their customers. - Customer success seems genuinely interested in helping me reach my goals with my community. - Quick responsiveness. - Very open to feedback and ideas - Extensive knowledge base resources, webinars, etc. - Bettermode uses their platform to support its customers' communities. **What do you dislike about Bettermode?** - No negative experiences working with Bettermode team. **What problems is Bettermode solving and how is that benefiting you?** - Bettermode is helping our customers by providing more opportunities to engage with our team. - Customers can learning about and using our products by accessing readily available knowledge base / resources within our community. - Propagating knowledge to whole team within our customer organizations might reduce repetitive support tickets requesting the same input. ### 34. Bettermode - For our business community **Rating:** 4.5/5.0 stars **Reviewed by:** Amy M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2023 **What do you like best about Bettermode?** Easy to build a white label product. Not too many customizations which makes it simple to use. **What do you dislike about Bettermode?** Some glitches here and there. Also frustrating when you want to add certain things but it requires you to upgrade to a more premium plan. **What problems is Bettermode solving and how is that benefiting you?** It's allowing us to build a platform for veterinary professionals in our community. We have been able to upload our FAQs, help documents and more for our community members to access. ### 35. A highly flexible social community platform **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan V. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about Bettermode?** The Bettermode platform is feature rich and flexible, which makes deploying your new social site easy and creative. The team at Bettermode is also great to work with. **What do you dislike about Bettermode?** Candidly, the worst thing about the product is the name. I like Tribe better, but it doesn't matter since we're white labeling their product. **What problems is Bettermode solving and how is that benefiting you?** In a few short months, we have built out a robust community that delivers: 1. Customer Collaboration 2. Documentation Delivery 3. Learning & Development 4. Social Good Platform ### 36. Feedback from ViewSonic **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about Bettermode?** The support I've received from the team has been exceptional, and I'm impressed with the platform's continuous improvement based on customer feedback. **What do you dislike about Bettermode?** While I find Bettermode's platform valuable, I hope to see the addition of essential features like webinars and a mobile app version soon. These additions would significantly enhance community building and provide more flexibility for users. **What problems is Bettermode solving and how is that benefiting you?** Bettermode's multi-language interface and translation features have been instrumental in fostering a global community, breaking down language barriers and enabling users from diverse backgrounds to connect and collaborate seamlessly. ### 37. We went live with an integrated community in our mobile app in 1.5 months thanks to Bettermodes APIs **Rating:** 4.5/5.0 stars **Reviewed by:** Amanda B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2023 **What do you like best about Bettermode?** - APIs - Really speeds up time to market on community **What do you dislike about Bettermode?** - Sometimes it takes a long time to get technical issues properly resolved **What problems is Bettermode solving and how is that benefiting you?** Delivery a members only community that's seamlessly integrated into our app. We have built our own custom interfaced and are using Bettermodes APIs and their administration panel, which would have taken us 6+ months to develop on our own. ### 38. I am really glad I gave it a try! **Rating:** 5.0/5.0 stars **Reviewed by:** Kate S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about Bettermode?** №1 the ease of use of "Design Studio" which basically allows you to customize the community using block-based builder. №2 The platform has all in-built we needed features for a community. № 3 It priced about 1/2 of what the competitors were asking! **What do you dislike about Bettermode?** Can't come up with anything at the moment. it has comprehensive API which allows developers to build custom solutions on top of the platform, in case we want to develop custom solutions ( in the future) **What problems is Bettermode solving and how is that benefiting you?** Collecting feedback and keeping the community engaged and excited. It helps us connect to our customers in a deeper way and allows us to learn about their needs and how to serve them better. ### 39. Bettermode provides a great community platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2023 **What do you like best about Bettermode?** Easy to navigate and organize. Intuitive layout and functionality. **What do you dislike about Bettermode?** Wish there was more hands-on training initially. Training is mainly pushed to their online library for self teaching. **What problems is Bettermode solving and how is that benefiting you?** Connecting people, one-stop hub for info and updates. ### 40. Best community provider! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2023 **What do you like best about Bettermode?** Bettermode not only privedes s an extensive range of features and support within the community but also allows you to contribute and "co-develop" future of community together **What do you dislike about Bettermode?** We are CET company and Bettermode's HQ and CS team are in US, hence we have limited "common time" when we can collaborate together Additionally having a slack channel for comms with team would be more effective compared to email **What problems is Bettermode solving and how is that benefiting you?** - Bettermode allowed us to integrate community within our product (not "external" like FB for instance) - Great variety of features for moderation - Good level of customisation to fit the needs ### 41. Evaluation Aurum Softmatic (Contmatic) **Rating:** 4.0/5.0 stars **Reviewed by:** Juliana B. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2023 **What do you like best about Bettermode?** Customization is excellent! I managed to do quite a lot! The service is very attentive. **What do you dislike about Bettermode?** There is nothing I don't like, but there are points for improvement, such as: Providing the translation already at the basic level and providing a report for monitoring the referral campaign of common members. **What problems is Bettermode solving and how is that benefiting you?** We had our own question and answer solution, but it was quite limited. With the platform, we can connect clients and non-clients from all over the country and offer much more than just a simple question and answer forum. ### 42. Product classification **Rating:** 5.0/5.0 stars **Reviewed by:** Bernadete C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2023 **What do you like best about Bettermode?** The community has several configurable and easy-to-understand resources. The SEO is also configurable. **What do you dislike about Bettermode?** Few reports, but they generally implement what is suggested. **What problems is Bettermode solving and how is that benefiting you?** Listing of invitation sending by Community members. ### 43. From MVP to MVP, Tribe is the gift that keeps on giving **Rating:** 5.0/5.0 stars **Reviewed by:** Nick B. | Customer Success Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 08, 2022 **What do you like best about Bettermode?** I'm brand new to the SaaS community space, and honestly, Tribe was the right decision. I looked at some competitors that offered similar things, but at 2x the cost. I couldn't believe how incredible Tribe for the value. **What do you dislike about Bettermode?** I like that right when I'm about to say "Hmm..I wish they had this feature", the product team releases a video showcasing that they are literally ACTIVELY creating that feature. It's like they know what I'm thinking before I even think it. **What problems is Bettermode solving and how is that benefiting you?** Tribe is helping bringing a sense of community to the wonderful users of Proposify. It allows me to connect with our customers on a deeper level and find out what makes them successful, while being able to drive that sense of unity home all at once. ### 44. Great starting point for a small to medium community **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2022 **What do you like best about Bettermode?** I really like their customization tool - adding and removing blocks along with embedding, html, and their call to actions. I use them daily. **What do you dislike about Bettermode?** Although improved, the analytics could be refined more. Not having a native onboarding sequence for members makes it more difficult to onboard them properly therefore, they are not using the community optimally. **What problems is Bettermode solving and how is that benefiting you?** It is bringing together our members who are spread globally worldwide. It allows them to connect, share resources and best practices, and have a support system in an otherwise isolating career. ### 45. Truly embodies the word "community" **Rating:** 5.0/5.0 stars **Reviewed by:** Belema R. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2022 **What do you like best about Bettermode?** I love the user interface, the simplicity of use, and the amazing features. They have the features you NEED to run a community. It is one of the best platforms out there for a community. I am truly in love. **What do you dislike about Bettermode?** Currently missing an app feature which is essential when trying to ensure people switch from a platform like Facebook to an outside community. **Recommendations to others considering Bettermode:** If you have very complex needs, please reach out to the team first before jumping in. Otherwise, it is perfect for most people. **What problems is Bettermode solving and how is that benefiting you?** I'm providing a high touch, exclusive community outside the confines of social media networks and also reducing distractions while learning and providing value. ### 46. Highly recommended at first **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2020 **What do you like best about Bettermode?** Tribe has been a good platform for laying the foundation for our community. I chose it for its intuitive, clean interface and overall functionality. Getting members to use it consistently is challenging. It's a good repository for information but it's not an effective way for members to communicate with each other. **What do you dislike about Bettermode?** Not having an app or further developing functionality. The instant message feature is useless. The slow response time for customer service requests is painful. **What problems is Bettermode solving and how is that benefiting you?** Connecting easily with busy people. ### 47. Satisfied with Tribe **Rating:** 4.0/5.0 stars **Reviewed by:** Dada R. | Executive Director **Reviewed Date:** June 08, 2022 **What do you like best about Bettermode?** My experience with Tribe has been one of adaptive ingenuity and innovation. The staff is constantly offering updates and add-ons in response to feedback. Their customer service is excellent, (except on the weekends😎). **What do you dislike about Bettermode?** My only issue is that they are closed on weekends. **What problems is Bettermode solving and how is that benefiting you?** They are supplying a platform that I need, I need IT support that has nothing to do with their services. ### 48. Build community with ease **Rating:** 5.0/5.0 stars **Reviewed by:** David A. | Member of the Board of Trustees, Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2022 **What do you like best about Bettermode?** We created an online Tribe group and it quickly became a community. Our customers and employees are able to connect easily and it has made our organization stronger because of it. Many of our community members are not on Facebook or other social media and they can all use our Tribe community, which they appreciate. **What do you dislike about Bettermode?** It used to be hard to remember passwords but tribe recently added SSO and Google/FB/LinkedIn sign in which makes it super easy for us. No complaints! **Recommendations to others considering Bettermode:** Try it out - you'll be surprised at how easy it is and how quickly your constituents will begin to regularly use it. **What problems is Bettermode solving and how is that benefiting you?** Building community Communication Sharing updates FAQ area ### 49. An extensible community software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2021 **What do you like best about Bettermode?** The platform allows extensive customization. Amazing technical documentation and easy SSO configurations also made it easier to launch the community. We were also able to integrate the community into our existing tools and processes. The biggest benefit of this platform is that it allows you to build solutions on top of the core solution. You can extend the functionality of the community simply by leveraging their developer platform. **What do you dislike about Bettermode?** This is not something I dislike, but I want to give a bit of advice - pay special attention to the technical documentation and make sure it is always up to date. Given the nature of the platform, without discipline in documentation, implementation can quickly become complex. **What problems is Bettermode solving and how is that benefiting you?** We are interested in creating a centralized online community for our customers so we can collaborate with them and help them engage with each other. In terms of benefits, the biggest one has been the amazing customer feedback we have collected with active participation from our product team. ### 50. Falls short of expectations & misleads users **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2022 **What do you like best about Bettermode?** - Rich functionality - Good UI - Quick onboarding **What do you dislike about Bettermode?** - Misleading marketing & functionality - False advertisement of multi-language support - Censorship on the Tribe's own forum when providing raw feedback **What problems is Bettermode solving and how is that benefiting you?** None, since they lied about multi-language support. ## Bettermode Discussions - [What do you recommend to choose when replacing Bettermode with another community platform?](https://www.g2.com/discussions/what-do-you-recommend-to-choose-when-replacing-bettermode-with-another-community-platform) - [What is the difference between tribe and community?](https://www.g2.com/discussions/what-is-the-difference-between-tribe-and-community) - [How much does Tribe cost?](https://www.g2.com/discussions/tribe-community-platform-how-much-does-tribe-cost) - [What is tribe so?](https://www.g2.com/discussions/tribe-community-platform-what-is-tribe-so) - [What is a community platform?](https://www.g2.com/discussions/what-is-a-community-platform) - [View Bettermode pricing details and edition comparison](https://www.g2.com/products/bettermode/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-04+01%3A03%3A52+-0500&secure%5Bsession_id%5D=3108969f-21c6-4e18-8773-0b557abf6aba&secure%5Btoken%5D=b1915a6d7fa53e2322d8f772b278a851dd5e62bc15518ada5e985eea05fcbe29&format=llm_user) ## Bettermode Integrations - [API](https://www.g2.com/products/api/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Tag Manager](https://www.g2.com/products/google-tag-manager/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Salesforce CRM Connector](https://www.g2.com/products/salesforce-crm-connector/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## Bettermode Features **Account Options** - Single Sign-On (SSO) - Social Login - Reputation System - Topic Subscription - Bookmarking - History **Functionality** - App complexity - App Variety - Customized Branding - Application Templates **User Interface Design** - WYSIWYG Editor - Customized Branding - App Templates - Workflow Management **Community Building** - Member Profiles - Email & Notifications - Member Discovery - Member Referrals - Community Spaces - Paid Memberships - Multimedia Sharing - Courses **Knowledge Base** - Q & A - Link Sharing - Searchable **Q&A Tools** - Tags - Commenting System - Notifications - Voting - Integrations - Knowledge Integrations - Embedding - Formatting - Analytics **Data Control** - Data Migration - Data Synchronization - Data Security **Data Control** - Data Migration - Data Synchronization - Data Security **Community Improvement** - Gamification - Polls & Questions - Automation Rules **Security** - Verification - Role-Based Permission - Public vs Private **Agentic AI - Drag and Drop App Builder** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Publishing** - Application Deployment - Platform Compatibility - Lifecycle Management **Customer Analytics** - Community Insights - Community Engagement Analytics - Downloadable Reports - ROI Tracking **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Agentic AI - No-Code Development Platforms** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Community Management** - Community Feeds & Discussions - Live Streaming - Chat & Messaging - Events Management - Admin Roles & Permissions **Communication** - Social Features - Tagging - Upload - Comments **Agentic AI - Online Community Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Bettermode Alternatives - [Discourse](https://www.g2.com/products/discourse/reviews) - 4.0/5.0 (68 reviews) - [Mighty Networks](https://www.g2.com/products/mighty-networks/reviews) - 4.6/5.0 (673 reviews) - [Higher Logic Thrive](https://www.g2.com/products/higher-logic-thrive/reviews) - 4.4/5.0 (427 reviews)