# Arcade Reviews
**Vendor:** Workplace Arcade  
**Category:** [Sales Gamification Software](https://www.g2.com/categories/sales-gamification)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 18
## About Arcade
Arcade is the world’s industry-leading Performance Engagement platform for sales teams. We make it easy for sales managers to create and monitor customized competitions and real-time scoreboards, right on their computer, tablet or phone. The game-changing results? Optimized performance across your team, with more visibility on the sales floor and better ROI for your business. • Amplify sales manager&#39;s ability to manage high-value objectives • Improve rep performance to boost your bottom line • Create a culture that attracts and maintains outstanding talent • Real-time motivation, recognition, and celebrations for your team • Break down silos within your revenue team and encourage collaboration • Tap into performance transparency with always-on reporting Arcade integrates with your CRM to automate compelling, real-time challenges and contests to drive recognition, encourage healthy competition, and improve revenue team performance. Get access to always-on sales performance visibility, maximized motivation, game-changing productivity, and the tools to make better revenue-driving decisions.




## Arcade Reviews
  ### 1. Easy Setup, Profitable for Small Tasks

**Rating:** 5.0/5.0 stars

**Reviewed by:** AIMHEIM A. | gametester, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 10, 2026

**What do you like best about Arcade?**

I like that I can make money for little jobs on Arcade. Also, the initial setup was so easy.

**What do you dislike about Arcade?**

The website looks like a tax website, which is not appealing compared to the app.

**What problems is Arcade solving and how is that benefiting you?**

I use Arcade to earn money by doing little jobs, which is something I really like.

  ### 2. ArcadeReview

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Games | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 18, 2023

**What do you like best about Arcade?**

One of the standout features of the software Arcade is its ease of use. The platform is intuitive and user-friendly, with an attractive and visually appealing interface.

**What do you dislike about Arcade?**

you still need team adoption for a platform like this to be successful.  The platform provides real-time insights into sales rep performance, enabling managers to identify top performers and areas for improvement. This data can be used to adjust sales strategies and improve overall sales outcomes.  So to be successful you need a great manager as well.

**What problems is Arcade solving and how is that benefiting you?**

The software Arcade is a sales gamification tool that offers a unique approach to motivate sales teams to achieve their targets by engaging them in various game-like activities. The platform offers a range of challenges, competitions, and other sales-related activities designed to motivate and inspire sales reps to perform at their best.

  ### 3. Collaboration and engagement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Stephen K. | Business Sales Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 15, 2022

**What do you like best about Arcade?**

Easy to build games and contests
Ability to validate the results 
Ability to integrate with our sales platform to avoid manual reporting required for contests
Staff are engaged and can reward stars to each other (and they use it based on exemplifying our company's core values!)
Overall it does exactly what it was intended for

**What do you dislike about Arcade?**

I'm pretty happy with it - I don't think I have any issues with Arcade.

**What problems is Arcade solving and how is that benefiting you?**

We wanted an engaging way for our staff to interact with each other between multiple locations. This forum allowed for that and also tied the contests/games to our company's objectives which is a real plus!
We also found that our culture-champions used this forum to uplift their colleagues across the country and were able to share that skill-set outside of their own store which was a real positive.

  ### 4. It rewards winners and sellers.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Zach P. | Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2022

**What do you like best about Arcade?**

The coins. Team works  Recognization And the ability to cash out for gift cards . It's a great team building platform that will help generate revenue and make your teammates happy with rewards.

**What do you dislike about Arcade?**

Getting in lemon when I open a chest. Lol. Overall a great platform.  You can chat with your colleagues and learn about other products and services.. Sometimes gets a loyal overbombarded

**Recommendations to others considering Arcade:**

Highly recommended for companies that are wanting to motivate their employees and reward them for their productivity

**What problems is Arcade solving and how is that benefiting you?**

Benefits that we realize is how valuable it is to sell devices that are on promotions that allow for spiffs to cash out in arcade. It keeps you concentrating on selling the right devices that the company is investing in.

  ### 5. Get results fast with immediate rewards to your employees

**Rating:** 5.0/5.0 stars

**Reviewed by:** chris g. | Director of Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 15, 2022

**What do you like best about Arcade?**

Reward employees right away. immediate gratification goes a long way. No more waiting for commission or payroll to come around. Gets better results and a fun spin via games.

**What do you dislike about Arcade?**

I would like to manage the view of games dashboard. Rearrange and present most important games to employees. Better game dashboard and maybe tailor by employee title or by district based on KPIs for that rep.

**What problems is Arcade solving and how is that benefiting you?**

we are able to incentivize and reward immediately and take action on a KPI ahead of time rather than waiting til end of month. making games is fast and easy, Several KPIs like driving android phones sales increased tremendsouly,.

  ### 6. Gladly Impressed with what Arcade brings to the table

**Rating:** 5.0/5.0 stars

**Reviewed by:** Enrique S. | Executive Managing Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2022

**What do you like best about Arcade?**

Arcade makes the digital collaboration era more fun and efficient to manage for us, as we are dealing with large teams, located in different cities and even countries.

**What do you dislike about Arcade?**

I'd love to see more real-time integrations and games variety, although what Arcade currently offers is excellent.

**Recommendations to others considering Arcade:**

If boosting performance while boosting employees morale is what you are looking for, this is the best tool for it.

**What problems is Arcade solving and how is that benefiting you?**

Removing boring from the equation. Helps employees be more engaged, easier to reward them with what they prefer the most, and improves performance by motivating them to be more efficient.

  ### 7. This platform makes it fun to come to work every!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Les  B. | Sales Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2022

**What do you like best about Arcade?**

I like the fact that it keeps my employees engaged and allows us to address key metric performance while having fun and earning money!

**What do you dislike about Arcade?**

No dislikes with the platform.  It delivers!

**Recommendations to others considering Arcade:**

Just do it and let your employees stay engaged.  This platform helps with employee retainment, keeps them engaged and lets them earn money and recognition in the process.

**What problems is Arcade solving and how is that benefiting you?**

We can run contests to increase take rates on key metrics.  We also use the platform to spiff devices for instant payouts which keep the employee engaged.

  ### 8. Arcade va others app

**Rating:** 3.5/5.0 stars

**Reviewed by:** Raul M. | D, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 15, 2022

**What do you like best about Arcade?**

The only thing I like about this is gamification and easy way to redeem points and saves time. And this keeps the employees engaged when it comes to sales

**What do you dislike about Arcade?**

The app is slow on mobile and very limited on things you can do. You can not reply on your chats. Slow takes time to load. And can not add calendar reminders like GroupMe would

**What problems is Arcade solving and how is that benefiting you?**

For now I don't see no benefit as is new I will need a 3 month to see more

  ### 9. Very stream lined communication tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2022

**What do you like best about Arcade?**

I like that it is very easy to use and user-friendly for communications. It's not bogged down with ads and other annoying features. And cashing in rewards is quick and easy. You get your claimed rewards sent right to you. I love that you can see the leader boards for the events so you know where you stand on the todumpole. You can also track your preformance stats where ever you are if you have no access to a work computer too which is nice to have available.

**What do you dislike about Arcade?**

I would like it if you can comment with videos/ pictures on posts but otherwise, I don't have many complaints. I do wish the app would open on the profile and not into chats when I open it every time. Also do wish on the games it would show exactly what the prizes were not just the requirements for the prizes.

**Recommendations to others considering Arcade:**

Yes

**What problems is Arcade solving and how is that benefiting you?**

Due to Arcade we have all employees store locations, and contact numbers if they need to be reached. We also have a way to directly reach out to them by chat if you do not feel comfortable calling or have the ability to call them directly. Also nice way to remind people of sales dates coming up so everyone remembers or donation events coming up where everyone can see it. I also love that you can directly recognize someone for their great work and everyone else can see the recognition. (review would not allow me to upload the picture kept getting error uploading the jpeg.)

  ### 10. I love Arcade!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Megan R. | Assistant Account Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2022

**What do you like best about Arcade?**

It feels like a big family that is altogether and helps promote teamwork!

**What do you dislike about Arcade?**

Sometimes I wish the activities on the profile were every day and not a few days to complete the tasks.

**Recommendations to others considering Arcade:**

Make sure that you take your time and understand how to use it first.

**What problems is Arcade solving and how is that benefiting you?**

It is helping my teamwork as a team again.

  ### 11. Fun and Interactive!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shilo L. | Account Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 14, 2022

**What do you like best about Arcade?**

I like that Arcade allows employees to be recognized for their hardwork.

**What do you dislike about Arcade?**

I wish that Arcade could be downloaded as an app to my Mac.

**What problems is Arcade solving and how is that benefiting you?**

Arcade is helping us acknowledge those employees who meet goals. We are seeing that this is a fun way to "give back" to our employees.

  ### 12. Effective way to provide visual to team for competition.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Carlos G. | A, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 15, 2022

**What do you like best about Arcade?**

The gamify part of the platform. Pretty simple to create and manage games as well.

**What do you dislike about Arcade?**

Not all metrics are trackable automatically. My password is always auto generated and I cannot seem to be able to reset to a custom one. Notification that you have won something.

**What problems is Arcade solving and how is that benefiting you?**

Employee work satisfaction

  ### 13. CULTURE FUN

**Rating:** 4.0/5.0 stars

**Reviewed by:** Steven B. | President, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2022

**What do you like best about Arcade?**

I'm not going to say that it improves sales, as I truly don't have any direct data that would assist me with claiming  that.   However, I will say that staff love the gaming aspect of all of this.    Culturally, it's worth every dime.

**What do you dislike about Arcade?**

That I have to pay for the service even on months that we don't use it.

**Recommendations to others considering Arcade:**

.

**What problems is Arcade solving and how is that benefiting you?**

It assists in getting your staff being engaged with the whole sales game.

  ### 14. Arcade is a great innovative tool to reward and incentivize employees.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 22, 2022

**What do you like best about Arcade?**

The ease of building and rolling out games is extremely beneficial.

**What do you dislike about Arcade?**

It works great, I really love all of the features of Arcade.

**Recommendations to others considering Arcade:**

You should definitely give it a shot! Arcade is a great platform that is so helpful and makes sales recognition very easy.

**What problems is Arcade solving and how is that benefiting you?**

It has given us a way to roll out contests quickly and efficiently. It also gives us better tracking behind those contests.

  ### 15. I think this will be a great motivator for our team.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dan H. | Account Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 15, 2022

**What do you like best about Arcade?**

The ability to create goals and reward those who achieve them.

**What do you dislike about Arcade?**

The app is a little funny and isn't as user friendly as the website.

**What problems is Arcade solving and how is that benefiting you?**

Motivation and recognition of my team.

  ### 16. It is AMAZING

**Rating:** 5.0/5.0 stars

**Reviewed by:** Louie M. | Director of Sales, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 17, 2022

**What do you like best about Arcade?**

The engagement of the employees is amazing to see

**What do you dislike about Arcade?**

I dislike that you are not able to run contest with percentages

**What problems is Arcade solving and how is that benefiting you?**

The problems that Are being solved is the employee engagement in sales and culture

  ### 17. Super fun and Informative

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 14, 2022

**What do you like best about Arcade?**

What's not to like about turning metrics into rewards!

**What do you dislike about Arcade?**

I have not found anything just yet. Maybe the lemon badges.

**What problems is Arcade solving and how is that benefiting you?**

We are tracking productivity and holding our team accountable.

  ### 18. Super cool way to engage employees

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 11, 2021

**What do you like best about Arcade?**

The gamification of certain tedious tasks makes this software super fun and interesting, with appealing graphics and fun games! They also provide discounts for nonprofits and schools!

**What do you dislike about Arcade?**

There is not much to dislike from here, only suggestion would be to update/add more games on an annual/biannual basis to keep things fresh and new. Everything else is great!

**What problems is Arcade solving and how is that benefiting you?**

Arcade has helped employees to become more motivated to boost sales, engagement has skyrocketed through the fun interactions on this software, and revenue performances have increased due to games and incentives.



- [View Arcade pricing details and edition comparison](https://www.g2.com/products/arcade/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-04+11%3A04%3A35+-0500&secure%5Bsession_id%5D=24870ceb-3fbf-4e67-b9e5-bf29d7fc0e9b&secure%5Btoken%5D=fd081bf834bba6ae3e26c81f0b84f8e84e6c76b63f40c376911c46c10225f14d&format=llm_user)

## Arcade Features
**Competition**
- Competition Templates
- Custom Competitions
- Team Competitions
- Simultaneous Competitions
- Competition Adjustments
- Awards and Incentives

**Platform Basics**
- Reporting
- Dashboard
- Performance

**Rewards & Incentives**
- Reward Catalog
- Customization
- Bulk Ordering
- Budget Management
- Dashboard
- Analytics & Reporting
- User, Role, and Access Management
- Integrations
- Reward API

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Rewards and Incentives**
- Cross-system Integration
- Proactive Assistance

**Agentic AI - Sales Performance Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Incentives**
- Badges
- Triggers
- Commission Calculator
- Leaderboards

**Platform Content**
- Automation
- File Sharing
- Content Library

**Agentic AI - Sales Gamification**
- Autonomous Task Execution

**Integrations**
- CRM Integration
- Social Collaboration Integration
- TV Streaming

**Personalization**
- Profiles
- Custom Reports
- Dashboards
- Goal Setting

**Platform Additional Functionality**
- Integrations
- Mobility
- Corporate Discounts
- Employee Engagement
- Rewards

**Platform**
- Reporting
- User, Role, and Access Management
- Enterprise Scalability
- Data Import & Export Tools
- Performance and Reliability

**Administrative**
- Integration
- Employee Structure
- Behavior Monitoring

**Employee Features**
- User Profiles
- Notifications
- Mobile

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