# AkitaBox Reviews **Vendor:** AkitaBox **Category:** [Facility Management Software](https://www.g2.com/categories/facility-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 198 ## About AkitaBox Simple. Secure. Seamless. And so much more than a CMMS. AkitaBox software is easy enough for everyone on your team to use. Powerful enough to handle asset management, maintenance management, capital management, facility condition assessments, and inspections in one secure system. No more frantic searching for documents in a cluttered plan room while a burst water pipe floods a hallway. End the uncertainty when an experienced team member retires. Centralize, manage, and track all of your facilities data digitally with AkitaBox. Turn your paper floor plans into interactive 2D digital maps with pins for every asset’s location. Access everything right in the field from an iPad. Get visibility into your facilities’ behavior like never before with easy-to-understand dashboards, analytics, and reports. See what’s really happening in your buildings - from the boiler room to the boardroom - with data that’s up-to-the-minute accurate. Uncover the insights hiding in your facilities data and leverage them to optimize facility performance, streamline operational efficiency, conduct strategic capital planning, and maintain compliance. We partner with facilities teams in all industries, especially healthcare, higher education, government, and commercial real estate. See what the future of facilities management looks like. We’d love to show you around! ## AkitaBox Pros & Cons **What users like:** - Users appreciate the **ease of use** of AkitaBox, making it simple to submit requests and get quick responses. (20 reviews) - Users value the **effective work order management** of AkitaBox, enhancing operational efficiency and historical data accessibility. (9 reviews) - Users appreciate the **exceptional customer support** from AkitaBox, highlighting prompt responses and effective training assistance. (5 reviews) - Users find AkitaBox to be **user-friendly and efficient** , simplifying service requests and historical data management. (5 reviews) - Users value the **comprehensive solution** of AkitaBox, enhancing facility management with detailed insights and efficient workflows. (4 reviews) - Users value the **workflow efficiency** of AkitaBox, enjoying its user-friendly design and mobile accessibility for rapid responses. (4 reviews) - Features (3 reviews) - Maintenance Efficiency (3 reviews) - Notifications (3 reviews) - Asset Management (2 reviews) **What users dislike:** - Users experience **notification issues** with AkitaBox, leading to missed messages and hampered communication among maintenance staff. (3 reviews) - Users find the **poor navigation** of AkitaBox tedious and frustrating, particularly with slow loading times and complex menus. (3 reviews) - Users often face **access issues** with AkitaBox, particularly when QR codes are unavailable due to maintenance. (2 reviews) - Users find it frustrating that there are **cataloging and access issues** when trying to delete assets in AkitaBox. (2 reviews) - Users find **customization options limited** in AkitaBox, wanting more flexibility in data exports and other features. (2 reviews) - Users experience **refresh issues** with AkitaBox, causing frustration due to slow syncing and frequent app malfunctions. (2 reviews) - Users report frequent **technical issues** with AkitaBox, particularly bugs and app crashes during on-site usage. (2 reviews) - Users struggle with **work order issues** , finding it hard to track costs and submit requests conveniently. (2 reviews) - App Functionality (1 reviews) - App Stability (1 reviews) ## AkitaBox Reviews ### 1. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** BILL V. | Carpenter, Education Management, Enterprise (> 1000 emp.) **Reviewed Date:** March 31, 2021 **What do you like best about AkitaBox?** Very helpful when you are not familiar with the building and locations of assets and it keeps you up to date on work orders. It also allows you to keep good notes on prior work orders **What do you dislike about AkitaBox?** Not having access to update assests. Also log-in process is too long. Mobile version needs to be more user friendly with an easier log in. Otherwise a very good product. **Recommendations to others considering AkitaBox:** It keeps everyone up to date on projects. **What problems is AkitaBox solving and how is that benefiting you?** Ability to track work orders and see what was done prior. Helps keep everything on schedule. Also being able to flag work orders that are taking to long to complete. **Official Response from Kendra Wenzel:** > Thank you for your review, Bill! The ability to update assets is a permissions setting within your organization, so be sure to reach out to your AkitaBox administrator. Your AkitaBox customer success manager can also help. ### 2. Efficient Asset Management, Needs Work Order Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** gage A. | Enterprise (> 1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about AkitaBox?** I really appreciate the floor plans with asset tags on AkitaBox, as it has been the best feature for us. The quick and simple way of completing tasks is also a big plus. I find the ability to create user groups so they can only see predetermined locations incredibly helpful, especially since I run multiple teams that don't work in the same locations. The well-developed floor plan helps me direct someone to find something even if they've never been to that location. Additionally, the search ability for past work orders is something I find very useful. **What do you dislike about AkitaBox?** The work order creation needs the ability for the user to click on any spot and drop a tag to create a work order. If there is an issue like a light in a long corridor or a sinkhole in a parking lot, the user has to create a long verbal description instead of just clicking on a map and saying 'here is the issue.' **What problems is AkitaBox solving and how is that benefiting you?** I use AkitaBox to manage assets and preventive maintenance schedules. The floor plans with asset tags streamline training and reduce turnaround times. User groups and searchability of past work orders improve task management. It helps teams focus on tasks specific to their areas. **Official Response from Kendra Wenzel:** > Thank you for your review, Gage! We're always happy to hear how teams are making the best use of AkitaBox in their daily work and company missions. We are constantly improving AkitaBox and will pass your feedback to our team. Please send additional feedback at any time to your customer success manager. ### 3. Excellent Work Order Management, But Needs Direct Client Request Feature **Rating:** 4.5/5.0 stars **Reviewed by:** Brian L. | Director of Recreation Facilities, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about AkitaBox?** The work order and service management features are among my favorite aspects of Akitabox. I am still exploring the capital management tools, but I have a feeling they will prove to be valuable as well. **What do you dislike about AkitaBox?** I would really like to see an option for our customers or clients to submit requests directly. At the moment, only users with an account can submit work orders or service requests. It would be much more convenient if clients could send in their requests, rather than just leaving comments or suggestions. **What problems is AkitaBox solving and how is that benefiting you?** AkitaBox helps solve problems related to disorganized facility data, reactive maintenance, and poor visibility of assets. It centralizes building plans, maintenance records, and asset locations into one platform, making it easier for teams to manage preventive maintenance, plan capital projects, and improve communication. For us, that means less time tracking down information, fewer unexpected equipment failures, and better long-term planning for projects like roofs, HVAC, and lighting — ultimately increasing efficiency and reducing costs. **Official Response from Kendra Wenzel:** > Thank you for your review. Please contact your CSM to help configure the request functionality -- we can do that today! ### 4. AkitaBox is an easy way to keep track of work orders and assets **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy H. | Maintenance Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2026 **What do you like best about AkitaBox?** Our new contact Andi was very helpful in setting up a new building and existing building with a new floor plan. Those outside of the maintenance department are able to put in requests from anywhere, and receive updates; saving us time in additional conversations. The asset logging feature is handy when working in buildings that one is not as familiar in. **What do you dislike about AkitaBox?** I would like to be able to have a way to delete assets without modifying the maintenance schedule or asset **What problems is AkitaBox solving and how is that benefiting you?** AkitaBox puts everything together in one place. Assets, their schedules, and previous work can be looked up easily **Official Response from Kendra Wenzel:** > Thanks for the review, Jeremy! We're always stoked to hear that our software is helping save time for our customers and that our customer success managers are there for you. ### 5. User-Friendly and Supported with Strong Training **Rating:** 5.0/5.0 stars **Reviewed by:** Richard D. | Senior Strategy Manager **Reviewed Date:** February 04, 2026 **What do you like best about AkitaBox?** What I like most about AkitaBox is how user-friendly it is. It allows the end user to intuitively use the platform to find the information they need quickly. It's helpful because it takes very little training to utilize the platform effectively. The setup was fairly easy, and I've had a lot of support from the AkitaBox staff with video calls to help us train on the platform and use it effectively. **What do you dislike about AkitaBox?** I would like to be able to integrate GIS data with the platform. And as I understand, this is going to be a feature soon. **What problems is AkitaBox solving and how is that benefiting you?** I use AkitaBox to help our clients create accurate asset inventories and plan their capital expenditures. **Official Response from Kendra Wenzel:** > Thank you for your review, Richard! You're right. Integrated GIS data is coming very soon, along with features like Map Layers, instant asset hierarchy, instant asset intelligence, and AI-powered costing. Stay posted! ### 6. Effortless Asset Uploading for Better Tracking and KPIs! **Rating:** 5.0/5.0 stars **Reviewed by:** Jason J. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about AkitaBox?** The ease of uploading assets into maps that will be used for future asset tracking, management, and KPIs, etc. **What do you dislike about AkitaBox?** It is a little hard to navigate for the first time/early users - maybe a little more intuitive menu flows? **What problems is AkitaBox solving and how is that benefiting you?** Asset tracking, service ticket efficiencies, preventative maintenance checklists, and on, and on! **Official Response from Kendra Wenzel:** > Thank you for your review and for your feedback, Jason! We're always open to hearing what we can do better. Please be sure to pass your feedback on navigation to your customer success manager as well. We are constantly improving AkitaBox with the goal of making it as easy to use as possible. ### 7. Efficient Asset Management, Minimal Training Required **Rating:** 4.5/5.0 stars **Reviewed by:** Caleb H. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2026 **What do you like best about AkitaBox?** I like that AkitaBox requires minimal training for new users, which makes it easier for my team to get started quickly. The initial setup of AkitaBox was fast, which really helped in getting things up and running without delay. **What do you dislike about AkitaBox?** Occasional crashes when used. **What problems is AkitaBox solving and how is that benefiting you?** I use AkitaBox to manage the complete assets inventory across buildings, solving the lack of visibility into asset location and details. It requires minimal training for new users. **Official Response from Kendra Wenzel:** > Thank you for your review, Caleb! We're committed to keeping AkitaBox easy to use for all customers. ### 8. Centralized Data, Intuitive Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Kevin W. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2026 **What do you like best about AkitaBox?** I find AkitaBox very useful because it centralizes all facilities and asset data in one system, which is great for eliminating scattered data across spreadsheets and systems. I like its intuitive interface, and the initial setup was fast. **What do you dislike about AkitaBox?** Mobile app performance can be slow or laggy. **What problems is AkitaBox solving and how is that benefiting you?** AkitaBox centralizes all facilities and asset data in one system, eliminating scattered data across spreadsheets and systems. **Official Response from Kendra Wenzel:** > Thank you for your review, Kevin! ### 9. Color-Coded Assets and Easy Floor Plan Management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2025 **What do you like best about AkitaBox?** i enjoyed being able to color code different assets and the ease of placing them on floor plans **What do you dislike about AkitaBox?** sometimes navigation to and from differnt files was difficult **What problems is AkitaBox solving and how is that benefiting you?** it makes floor plan management easy and very useful for external users to be able to access **Official Response from Kendra Wenzel:** > Thank you for taking the time to share your experience with AkitaBox! We're thrilled you're enjoying the color-coding capabilities and the ease of placing assets on floor plans—making things accessible for external users is exactly what we're shooting for. For smoother navigation between files, I'd highly recommend reaching out to your Customer Success Manager who can show you some shortcuts and best practices to streamline your workflow. We'll also take your feedback to heart for future improvements—your input helps us get better every day! ### 10. Great platform for asset documentation! **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan C. | Digital Practice Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2025 **What do you like best about AkitaBox?** Our team was able to quickly access the platform and started uploading our information. Our client is happy with the results so far. We have a great support team from Akita on board too! **What do you dislike about AkitaBox?** For new users, there might be some learning curves to adjust to the software. For others, its pretty straight forward. **What problems is AkitaBox solving and how is that benefiting you?** We had a client ask for a specific set of criteria than included asset tracking, Uniformat series and an online collaborative tool that multiple facility managers can access. This platform provided all of those features! **Official Response from Kendra Wenzel:** > Thank you for you review, Ryan! ### 11. Next level Work order tracking and data keeping **Rating:** 5.0/5.0 stars **Reviewed by:** Armando M. | Facilities Technician II, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** i like that i can find any info i need on all machines and components we have in our facility **What do you dislike about AkitaBox?** the pages redirect you to a new tab most of the time **What problems is AkitaBox solving and how is that benefiting you?** scheduling and locations **Official Response from Kendra Wenzel:** > Thank you for the review, Armando! ### 12. Great tool which completely leveled up our assessments. **Rating:** 4.5/5.0 stars **Reviewed by:** Kyle R. K. | Vice President | Sr. Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about AkitaBox?** Very intuitive. Great resource for cross-collaboration with outside consultants. **What do you dislike about AkitaBox?** Many of the features that are needed on the consultant facility assessment end are not yet impleneted **What problems is AkitaBox solving and how is that benefiting you?** The pricing is extremely steepand not terribly applicable to the FCA needs that we have. **Official Response from Kendra Wenzel:** > Thank you for your review, Kyle! ### 13. Frazier's Findings **Rating:** 4.0/5.0 stars **Reviewed by:** Nadria F. | Dean of Instruction, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about AkitaBox?** The platform - specific details of issue **What do you dislike about AkitaBox?** Takes awhile for personnel to tend to issues. **What problems is AkitaBox solving and how is that benefiting you?** When personnel takes care of requests it is good. The platform is very specific and thorough in the information it asks for in order for the task to be tended to and taken care. However, though I have not tried to see, does Akita Box have an app? If there is an issue, we usually scan the QR code and input the information. However, sometimes, an issue arises where persons may not be close to a QR code to input information that is needed. Also, when a person veers off the site to maybe answer their phone, when returning back to the sight, the information that was input is now gone and it is hard to retrieve. ### 14. Loads slow and screen fonts very small **Rating:** 3.0/5.0 stars **Reviewed by:** Leticia B. | Campus Facilities Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about AkitaBox?** I like the AB capability to store a lot of information about an asset or workorder. It has a lot of great features for example one can print out weekly work schedules, one can upload pictures, **What do you dislike about AkitaBox?** It's a web-based system and it takes several seconds to load or process click commands. It's very slow and when using it on a mobile phone, it's even slower. The fonts size of the system are very slow and the emails it sends to requestors are not easy to read. Service requestors often miss our messages. Perhaps if the messages were a different font color they would stand out and be read. **What problems is AkitaBox solving and how is that benefiting you?** Tracking of workorders and capturing data about workorders. **Official Response from Kendra Wenzel:** > Thank you for your review, Leticia. We appreciate your feedback and are working everyday to make AkitaBox the fastest and most responsive FM software available. We will be sure to pass on your specific feedback to our team. ### 15. Quick and easily accessible assistance. **Rating:** 5.0/5.0 stars **Reviewed by:** Diana M. | Teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about AkitaBox?** The website is easy to access, it sends you updates on when your request was submitted and when it is being completed. **What do you dislike about AkitaBox?** I do not have a dislike about the website. So far my experience has been great! **What problems is AkitaBox solving and how is that benefiting you?** AkitaBox has helped me solve maintenance issues around my school. Whenever a student would bring issues in the restroom to my attention, I made sure that they were solved quickly so they could have access to use what they need. I would also use AkitaBox whenever I needed supplies in my room or there was an issue with furniture. This app really helped me take care of what I needed quickly and maintenance was always quick to help. ### 16. AkitaBox at schools **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about AkitaBox?** AkitaBox is easy to use and there is no confusion about what is needed when you put in a request. The people replying to issues know exactly what is wrong and where the issue is and it helps them get there quickly to solve the problem when needed. There are so many options to choose from when selecting the problem, you don't have to worry about the wrong person showing up to correct the issue. **What do you dislike about AkitaBox?** You don'l always know when someone has seen the problem or how long it will take to correct it. Even though our staff is amazing and comes quickly without hesitation, you aren't given an actual day and time they will show up. **What problems is AkitaBox solving and how is that benefiting you?** Issues with floors or air conditioning is usually when I put in a request. Hot Houston days can be absolutely miserable if someone isn't working to make sure the air is working in the classrooms all the time. ### 17. Rating Akita box And would I recommend **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** The most helpful part about AkitaBox is that we create air building in the system. I like that I can go in and look to see where the plumbing, electrical, room numbers and so on, are at in the building. I also like that, AkitaBox stores all information so you can go back to one work order or go to a building and see everything that has happened in that building regardless if the ticket was canceled or completed. **What do you dislike about AkitaBox?** There are two things I dislike about AkitaBox. 1. when you put messages in AkitaBox on a work order or service request you are not notified that a message was put in. In the past, we used a different system and when any messages was put into that system an email was generated to all that was on the work order. In order to see a message on a ticket you have to go in pull the ticket up and read the message. Our maintenance staff does not sit at a desk throughout the day so having a notification that a message was sent Would help with communication. 2. There's no app for AkitaBox. **What problems is AkitaBox solving and how is that benefiting you?** Keeping everything in one location. We love that the floorplans, fire extinguishers, etc. all can be seen by pulling it up in a key box. **Official Response from Kendra Wenzel:** > Thank you for your review! We appreciate your feedback and will pass it on to our team as part of our continuous improvements. We're always interested to hear more, so please reach out to your AkitaBox Customer Success Manager if you have more to add. ### 18. Great and Easy Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Heidy R. | Regional Manager of Student Recruitment, Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** I love how simple and straight to the point it is. I use it every time I need different ask at different campuses. The best part is that it integrates well with my Outlook email. Once I have submitted my request, I receive an email confirmation that my request has been submitted. It's an easy platform to implement in any work environment I feel. Overall love the platform and the support I receive to ensure the tasks have been completed. **What do you dislike about AkitaBox?** For the moment, there is nothing I can say I dislike. **What problems is AkitaBox solving and how is that benefiting you?** Easy tracking of my request to see if it has been completed for the different campuses. ### 19. Why I like AkitaBox. **Rating:** 4.5/5.0 stars **Reviewed by:** Grayson S. | Facilities Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2024 **What do you like best about AkitaBox?** Along with an easy-to-learn layout and system, AkitaBox also makes it 5 times easier to know what needs to get done and provide information on necessary tasks. **What do you dislike about AkitaBox?** Occasionally I have experienced brief delays or stalls, but never anything more. I'm not even sure it is on the site's side, and may be just a internet problem on my end. **What problems is AkitaBox solving and how is that benefiting you?** I use AkitaBox to figure out tasks and maintaining that needs to be completed. AkitaBox eliminates the need for me to discuss or discover these tasks or problems in person, instead allowing me to find out all I need after a few quick button taps. ### 20. So easy and simple to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Cara A. | Assistant Principal, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** I love using Akita box because I don't have to search for it. It's always right in my apps. The requests that go in are prioritized so, if I have something that needs to be taken care of quickly, I can be assured that will be. I also love that we can upload pictures. It makes it really to share information. **What do you dislike about AkitaBox?** There is nothing that I don't like about Akita box **What problems is AkitaBox solving and how is that benefiting you?** I work with Preschool students who often have bio- and other types of accidents. With Akita box, I never have to go looking for someone from facilities They come right to me. ### 21. Akita Box has been a lifesaver in terms of organizing how we submit requests for teachers. **Rating:** 5.0/5.0 stars **Reviewed by:** Le'Fondria S. | Assistant Principal of Instruction, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about AkitaBox?** What I liked best about Akita Box was that teachers were simply able to scan the QR code, reach the desired request and submit within a few steps. This process was very easy and we appreciated having the simplicity of making requests. **What do you dislike about AkitaBox?** The only thing we disliked sometimes was being able to always the access the QR code. There were times when it was down for maintenance and there was no other way to submit requests. **What problems is AkitaBox solving and how is that benefiting you?** Emails can get lost in the shuffle and being able to house all requests in one space was the most beneficial. ### 22. Useful and has a lot of potential but there are still minor changes that would be beneficial. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about AkitaBox?** It is a great tool for evaluating a large project scope in a visual manner that is easy to interpret. When going to sites with hundreds of buildings, this is way more practical to look at than an excel spreadsheet. It is also useful for a second audit team to go out and immediately know where an asset is in a building. **What do you dislike about AkitaBox?** There are minor bugs that need to be fixed. Often when on site, the app will stop working and you need to log out, log back in, and refresh in order to get the system working again. This happens more when you have multiple projects in your account, which much of our team has. **What problems is AkitaBox solving and how is that benefiting you?** Having a strong visual database to reference site data that is easily accessible and intuitive to use. ### 23. good program, not intuitive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2024 **What do you like best about AkitaBox?** It has the ability to drill down to the nuts and bolts of a building. This allows you to pinpoint with accuracy what you worked on/looked at. The scheduling and PM reminders are excellent. The ability for anyone on site to report an issue is amazing. **What do you dislike about AkitaBox?** It's not easy to learn. I'm computer literate and I have trouble figuring out how to do things. For the maintenance folks who spend most of their time on the floor and very little time at a computer, it's not ideal. **What problems is AkitaBox solving and how is that benefiting you?** It allows for all staff to report when they see issues that need maintenance. This can then be prioritized by the lead mechanics, it prevents the other staff from distracting the maintenance staff with a million little issues. It keeps track of and issues PMs on schedule. ### 24. Best I’ve used so far **Rating:** 4.0/5.0 stars **Reviewed by:** Troy D. | HVAC engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** I love that there are so many features. From the variety of different ways to search up jobs and the amount of information you're able to save on a piece of equipment really helps optimize workflow. **What do you dislike about AkitaBox?** Getting around can be a little tedious at time having to click through a couple pages to be able to get where you want to go. **What problems is AkitaBox solving and how is that benefiting you?** It helps to solve the problem of managing a bunch of different service requests and recurring maintenance and assigning them to the right department. If not, also the right person. ### 25. Review for Akita **Rating:** 5.0/5.0 stars **Reviewed by:** Ezinne N. | Teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about AkitaBox?** I appreciate that I can request for things on my own without having to rely on my school leaders to put in a request. **What do you dislike about AkitaBox?** At this time there is nothing I dislike, as I have been able to use this website perfectly! **What problems is AkitaBox solving and how is that benefiting you?** Akitabox solves all issues, such as needing a light bulb changed. This benefits me because it is very convinenet. If I notice something, I am able to quickly go put in a ticket. ### 26. Ease of use **Rating:** 4.5/5.0 stars **Reviewed by:** Adriana M. | Operatonal Compliance, Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** It is simple enough to understand to be able to input what needs are for assitance and be able to know what the status of your tickets are. **What do you dislike about AkitaBox?** From my stance the only issue would be on the user side of the program. Our company does not make it easy enough to find the link for Akita. **What problems is AkitaBox solving and how is that benefiting you?** Being able to find the assitance needed for maintance in classrooms/ offices. It is easy to understand without confusing the iser. **Official Response from Kendra Wenzel:** > Thank you for your review, Adriana! Keeping the software simple to use for both facilities teams and occupants is an important to us. We're happy to hear it's working for your team! ### 27. My Experience has been Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Chuntell T. | PK4 Teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** I love that is it fast and efficent. All I had to do was scan the bar code and type in my needs and the needs were met in minutes. So convient for this teacher with a class full of littles. **What do you dislike about AkitaBox?** Nothing at all. It was very helpful and useful. **What problems is AkitaBox solving and how is that benefiting you?** It's solving going to look for someone in facilities. I can tell them my needs so they can come prepared. ### 28. Ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** Keenan S. | Teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** How easy the interface is and how accessible each box becomes. It allows for easy input for my schedule. **What do you dislike about AkitaBox?** Lenght of menus, sometimes have to scroll awhile to find my location, should be able to save common locations. **What problems is AkitaBox solving and how is that benefiting you?** Identifying items needing assistance for my facilities personnel. I do not have to attend to them during my busy work day. I can wait and understand that it will be handled. **Official Response from Kendra Wenzel:** > Thank you for your review, Keenan! Please feel free to reach out at any time to your customer success manager with your feedback for improvements to the software. We appreciate your input. ### 29. A good start to technological advances **Rating:** 4.0/5.0 stars **Reviewed by:** Catherine P. | School social worker, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** I like that i dont have to call someone and guess who it goes to, and that the form goes to exwctly the right person in a timely manner. I also like the email confirmation **What do you dislike about AkitaBox?** Soemtimes room selection is confusing. When i went to submit one recently my room number was not an option. I wish i could type this in instead of a dropdown **What problems is AkitaBox solving and how is that benefiting you?** Speed of requests **Official Response from Kendra Wenzel:** > Thank you for your review, Catherine! We're happy to hear that AkitaBox is helping speed maintenance requests at your organization. As room naming and configuration are controlled by your organization, be sure to reach out to them to ensure that your room is included. Thank you for using AkitaBox! ### 30. Akita was easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Silvia R. | Teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** It was easy to find the need and describe it for the team to help provide the service required. Having the qr access code every where was helpful **What do you dislike about AkitaBox?** I didn't have any complaints. It was easy to use. **What problems is AkitaBox solving and how is that benefiting you?** Custodial like towel needs & toilet paper. Hardware issues with door or tile repairs in the restroom or carpet clean up due to vomits or spills ### 31. Sales representative and vendor partner **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan K. | Sales Rep, Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** Increases communication between us and the client so we are on the same page. **What do you dislike about AkitaBox?** I get a lot of emails and the ones from AkitaBox can sometimes be redundant and just clog my inbox. **What problems is AkitaBox solving and how is that benefiting you?** It is allow me and the customer to stay on the same page about what services are needing and/or outstanding. It helps increase communication and prioritization. ### 32. Good For the Job **Rating:** 4.0/5.0 stars **Reviewed by:** Kyndell S. | Teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about AkitaBox?** It is very easy to navigate and I can fidn what I need pretty easily. **What do you dislike about AkitaBox?** There could be a bit more color on the platform and some more helpful content such as FAQs and other issues we might encounter on campus. **What problems is AkitaBox solving and how is that benefiting you?** I can easily get a hold of someone if I have a problem with my door or AC. ### 33. Great app **Rating:** 5.0/5.0 stars **Reviewed by:** Damary O. | Teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2024 **What do you like best about AkitaBox?** AkitaBox was the app we used in our school to notify our custodians of any classroom problem. It was very efficient and easy to use. We scanned a barcode taped on the frame of our doors for quick access. **What do you dislike about AkitaBox?** I have no bad comments. We were very pleased. **What problems is AkitaBox solving and how is that benefiting you?** Any classroom cleaning needed up to structure fixing/ A.C. problems. ### 34. Use of Akita Box **Rating:** 5.0/5.0 stars **Reviewed by:** Morgan B. | Assessment Scorer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about AkitaBox?** AkitaBox is a user-friendly facility management software that excels in asset and work order management, providing data-driven insights and seamless integration capabilities. Its mobile access and scalability make it a versatile tool for enhancing efficiency and compliance across various facility types. **What do you dislike about AkitaBox?** Customization options limited compared to other programs. **What problems is AkitaBox solving and how is that benefiting you?** Access to buildings in the district. ### 35. Efficient and useful. **Rating:** 5.0/5.0 stars **Reviewed by:** Eloy C. | College Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2024 **What do you like best about AkitaBox?** I loved the easy process in submitting a request. It was not complicated at all. **What do you dislike about AkitaBox?** Nothing, I think it's great! It's a very useful tool to be able to communicate with our facilities team in a quick and timely manner. **What problems is AkitaBox solving and how is that benefiting you?** AkitaBox is solving all types of electrical, hardware, and campus problems that was put in ### 36. AkitaBox - Useful with room for improvment **Rating:** 4.5/5.0 stars **Reviewed by:** Joseph J. | Assistant Principal of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2024 **What do you like best about AkitaBox?** I like how easy it is to submit a ticket. The work that was done prior to launching the platform paid off in that it has all of our building room numbers and categories of work orders to submit. **What do you dislike about AkitaBox?** I wish it had a dashboard the user submitting a ticket can see to view all open, in progress, and closed tickets. At this time it looks like that option is only available to our facilities managers. **What problems is AkitaBox solving and how is that benefiting you?** It allows our facilties team to easily access all tickets from individual campuses. ### 37. My experience with Akita box has been a great experience due to me always requesting service . **Rating:** 5.0/5.0 stars **Reviewed by:** Yaritssa M. | Teacher Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2024 **What do you like best about AkitaBox?** What I like best about Akita Box it is really easy to use and I get a fast response. **What do you dislike about AkitaBox?** I don't have nothing that I dislike about AkitaBox. **What problems is AkitaBox solving and how is that benefiting you?** When I am in need of Facility Management Akita box helps me get a fast response and it's super helpful. ### 38. Direct Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about AkitaBox?** I love that I no longer have to be the middle person for requests. The QR codes make it so easy to access and the requests are easy to fill out. When requests come my way I can quickly redirect them to the complete the request themselves. My staff love that they get the updates on satus or completion. **What do you dislike about AkitaBox?** The google intigration is a must for it to work. **What problems is AkitaBox solving and how is that benefiting you?** I am not the middle person requesting facilities and the tracking of facilities tickets is more accurate then ever. ### 39. Easy to use and friendly service! **Rating:** 5.0/5.0 stars **Reviewed by:** John M. | Teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about AkitaBox?** Akitabox is easy to access. It connects right thru Google for ease of use. **What do you dislike about AkitaBox?** Nothing! It works perfectly and my issues are resolved in an efficient manner. **What problems is AkitaBox solving and how is that benefiting you?** Conditional issues such as spills in a classroom, trash needing attention, or any other issue that extends beyond the classroom. ### 40. Quick and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Chantel A. | Dean of Multilingual Education, Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about AkitaBox?** I really like that it is very user friendly and easy to use. I am able to access directly from my phone making it more efficient to get a response. **What do you dislike about AkitaBox?** No feedback at this time! It has been easy to use, no complaints! **What problems is AkitaBox solving and how is that benefiting you?** Maintenance and HVAC issues ### 41. AkitaBox Quick Response **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** AkitaBox has helped with the quick response of everything custodial at our campus. When you are logged in to your google account automatically populates and you just fill in the information that you need to get your custodial needs met. They even notify when someone is on the way and when your request has been completed. **What do you dislike about AkitaBox?** The QR codes provides make it hard to use. The computer version is a lot more user friendly. **What problems is AkitaBox solving and how is that benefiting you?** Custodial timelines and custodial request through the school internal messaging system **Official Response from Kendra Wenzel:** > Thank you for your review! ### 42. User friendly and reliable **Rating:** 5.0/5.0 stars **Reviewed by:** latonia d. | Teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about AkitaBox?** I like how user friendly Akita Box. It allows you to easily put in your request/need to the correct department. **What do you dislike about AkitaBox?** Nothing. It's a great tool and has excellent response time. **What problems is AkitaBox solving and how is that benefiting you?** Requesting help/clean up in my class room. Submitting IT request for my computer. ### 43. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Claudia R. | Attendance Clerk, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about AkitaBox?** Its a great tool to use for requesting a specific need. **What do you dislike about AkitaBox?** It does take time for us to complete. But it is a great tool **What problems is AkitaBox solving and how is that benefiting you?** It has helped for events or any of the daily needs needed here at school . ### 44. Easy Peasy **Rating:** 4.5/5.0 stars **Reviewed by:** Gabriela C. | Lead Speech-Language Pathologist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** Using AkitaBox has been easy to learn, use and navigate. **What do you dislike about AkitaBox?** No dislikes that I have noted. It is easy to implement. **What problems is AkitaBox solving and how is that benefiting you?** It is easy to submit requests to facilities and have a list of submissions I've entered and the status of each one. ### 45. Family Engagement Specialist **Rating:** 2.5/5.0 stars **Reviewed by:** Maria V. | Family Engagement Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** Its great beacause its a system where you can report it and it is tracked if complete. **What do you dislike about AkitaBox?** you have to have an account. People come and go and it takes a while for you to be added. **What problems is AkitaBox solving and how is that benefiting you?** for anything that we need assistance. ### 46. This product worked **Rating:** 5.0/5.0 stars **Reviewed by:** Rebekah B. | ELA teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** I liked how easy it was to submit work orders and how the program kept me up to date on the status of my work order. **What do you dislike about AkitaBox?** I really liked everything about this program. **What problems is AkitaBox solving and how is that benefiting you?** This is solving communication errors with people on my team. ### 47. Quick and efficient! **Rating:** 5.0/5.0 stars **Reviewed by:** Cathy B. | Attendance & PEIMS Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about AkitaBox?** AkitaBox is quick and easy for submitting tickets. This is extremely important during a busy day. **What do you dislike about AkitaBox?** Currently, Akita is the best application I have used and don't have any dislikes! **What problems is AkitaBox solving and how is that benefiting you?** AkitaBox solves the issues of reporting situations needing facility staff attention. ### 48. It is fast and convenient, response comes in a timely manner **Rating:** 4.5/5.0 stars **Reviewed by:** Sunkanmi A. | Teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** Akitabox has the self select options and it makes it more efficient to send notice on time **What do you dislike about AkitaBox?** Nothing really, everything seems to me okay. But there is sometimes access problem which is problem the network services at the time **What problems is AkitaBox solving and how is that benefiting you?** Custodial help **Official Response from Kendra Wenzel:** > Thank you for your review, Sunkanmi! ### 49. Quick & Efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Elisabeth J. | Teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2024 **What do you like best about AkitaBox?** I love how easily accessible it is to get to and fill out. **What do you dislike about AkitaBox?** Sometimes the work orders can become backed up from other requests. **What problems is AkitaBox solving and how is that benefiting you?** It helps us with reaching out to our facilities staff when there's a problem on campus. ### 50. Easy and intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Juan O. | Teacher, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about AkitaBox?** The form is easy to use. Communication travels quickly. I have had no issues whatsoever. Better than what we used before. **What do you dislike about AkitaBox?** It can be a little slow at times but nothing too serious. **What problems is AkitaBox solving and how is that benefiting you?** I mainly use it for HVAC issues **Official Response from Kendra Wenzel:** > Thank you for your review, Juan! We're happy to hear that AkitaBox has facilitated quick communication for you and your facilities team. ## AkitaBox Discussions - [What is AkitaBox used for?](https://www.g2.com/discussions/what-is-akitabox-used-for) - 1 comment - [View AkitaBox pricing details and edition comparison](https://www.g2.com/products/akitabox/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-02+23%3A14%3A37+-0500&secure%5Bsession_id%5D=8500d2bb-67f4-4e72-8870-3ac521559dfe&secure%5Btoken%5D=853c35ba1d2129de1c39f2f67e8ee60d4812f7d34d1dadd2a6b4cd74ac02455e&format=llm_user) ## AkitaBox Integrations - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Procore](https://www.g2.com/products/procore/reviews) - [Revit](https://www.g2.com/products/revit/reviews) - [Revit](https://www.g2.com/products/revit-revit/reviews) ## AkitaBox Features **Monitoring** - Use - Reliability - Risk **Analytics** - Dashboards - Performance - Forecasting **Agentic AI - Asset Performance Management** - Proactive Assistance - Decision Making **Agentic AI - Facility Management** - Autonomous Task Execution **CMMS Platform Features** - Work Order Management - Preventative Maintenance (PM) - Predictive Maintenance (PdM) - Equipment Breakdown Reports - Approval Management - Task Templates - Compliance Auditing - Reporting & Dashboards **Facility Management Platform Features** - Maintenance Planning - Space Planning - Service Request Portal - Reporting & Dashboards - Facility Document Storage - Mobile Field Access ## Top AkitaBox Alternatives - [MaintainX](https://www.g2.com/products/maintainx/reviews) - 4.8/5.0 (1,500 reviews) - [Limble](https://www.g2.com/products/limble/reviews) - 4.8/5.0 (677 reviews) - [UpKeep](https://www.g2.com/products/upkeep/reviews) - 4.5/5.0 (1,091 reviews)